Had a problem and reached out to Bauer Automotive. Got a quick response and brought my vehicle in, they gave me a proper diagnosis and fixed my baby up fast. Great crew, will definitely be going back. If you have any problem with your vehicles, Bauer is the place to go. read more

STAY FAR AWAY!!! AVOID AT ALL COSTS!! Heavily padded bills, attempted to double charge me for parts already purchased, excessive 50% markup on parts, attempted to charge me for expensive repairs that were not needed, attempted to charge me for parts that were not used. After written estimate, deposit, and completion of work Mike Bauer added $800 in labor to my final invoice w/o approval nor a valid reason. Ultimately tried to explain the $800 charge as for 'extra test drives' to check for issues with the same $2,800 repair I declined because it was not needed. Bauer was extremely rude, demeaning, and angry bc he was called out for these multiple attempts at padding my invoice. He got away with the bulk of it by refusing to allow me to pay what was agreed and wouldn't return my vehicle though i'd driven 4 hours to pick it up on Christmas Eve. YOU are much better off taking your equipment to the dealer for repairs. read more

A part failed that was installed by Bauer in November. The answer was that I had to bring my car back to them and have them remove the part and send out to supplier for a warranty claim. Meanwhile I would have no car for who knows how long, only adding insult to injury, Bauer stated they would then have to charge me $169 per hour labor for putting a part back that was only installed three months ago. Basically, I initially went in for one problem that Honda diagnosed, spent a few thousand dollars on other recommendations only to have the same problem diagnosed again by Honda, and now a bad part in another area that I need to pay labor for. All in all, I totally regret my decision to have paid $500 for a total car look over as suggested by Bauer. I then had multiple items fixed per their recommendation, only to have more problems in a very short time. Lily is most helpful but overall this facility totally failed me. Beware. There is warranty on parts but you sign a contract saying that labor is not included if a part fails. To me, this seems very unreasonable for only having the part for three months. Sometimes you can accommodate a customer who did everything suggested to them by Bauer. read more

Too high priced I gave them a shot on an electrical repair They had the vehicle for 3 days, did the job well but price was significantly higher than expected and searchable estimates from like companies read more

Brought my car in for a diagnosis of a noise in the front end. The mechanics identified it quickly. I received a quote and immediately set up the date for repair. I had to change the date of service several times and the shop was very accommodating. I brought my car in on the date we set up, the car was repaired while I waited. This shop is extremely clean and worth having my vehicle repaired. Definitely recommended read more

I found this shop to be very professional. No loud music, just focused mechanics who seemed genuinely engaged in their work. I had a tune-up, brake fluid flush, and diagnostic done on my Cooper Countryman, and everything was handled with care. I was looking for a place that values both transparency and quality -- and this one delivered. read more

Maybe it was the day I requested but it took days for a reply. So I decided to go elsewhere after waiting several days.

Have had a series of great experiences with Bauer. This past week, dropped my car late Sunday night hoping they could take care of a flat tire the next day. Called Monday morning and they said no problem - best news was that after they checked out the tire they told me there was no issue. Stereotypes of mechanics are they upsell and create problems to fix - but Bauer was 100% the opposite. They even took the wheel off to check for leaks, found nothing, filled my tire and sent me on my way with no charge. Class (and honest) acts! read more

I've used Bauer Auto for all my vehicles for the last ten years, and they NEVER disappoint. Henry, mechanic extraordinaire, is incredibly skilled and patient. Mike Bauer takes his time to explain any issues and how they expect to resolve them, speaking realistically and in words the layperson can understand. In the office, Alicia is the best, kind and easy to get ahold of and work with. They follow up after the repair too! I've never been more pleased with an automotive repair facility. I once had my wife's car towed when it quit on us several towns away. They showed up quickly, got it on the flatbed handily, and treated us with kindness and respect. On top of all this, the vehicle comes back clean AND with my seat where I left it. Top drawer work from good local folks. Can't recommend them enough!! read more

Above and beyond service here every single time. My company has been using Bauer exclusively for years--and for good reason! Today I dropped off my sprinter van for servicing and asked for directions to the train station as I was leaving. The owner and his very polite and professional daughter Lily offered to drive me to the station! They insisted it was too hot out and so the lovely Lily took me right to the train station and made sure I knew where I was going before she left. The Bauer automotive building may be large and impressive looking but make no mistake this is a family business ran by people who see you as a person! They really care and it shows. 5 stars. Thanks again Bauer! read more

Came in and got a hitch installed on my car and also installed a bike rack right out of the box as well... To recap, I called ahead, made an appointment, and had all parts (bike rack was purchased separately), and I was ready to go. The team went out of their way to make sure I was comfortable with all the work (and Cost) prior to starting. The job was done right on front me, so I can see everything that was done. I loved the transparency.. In the end, the hitch looks as if it was factory installed. It was a great (amazing) job, and I'm very excited for it, and to start using the bike rack... While I waited, I was given the Wi-Fi password and offered refreshments. Great hospitality! Upon completion, the mechanic walked me through everything that was done and showed me how the hitch and bike rack work. I couldn't of asked for a better experience. Will be back again! ---- Updating review.. I went back again for new tires and a 115k service. Was just as satisfied! Everything was thorough and well done! For the service, they matched the manufacturers specification, except for the price of course.. Much better here! read more

See all

After a shockingly high and confusing repair estimate from my dealership i decided to go local so i called Bauer Automotive in Chatham. I was initially told by the dealership that I needed a breather cover reseal so i did an internet search and came up with nothing. Bauer diagnosed it as a valve cover gasket- so that's what they meant-Huh! Why not just say that? I guess because they couldn't overcharge for the repair. At that moment i decided to switch repair shops and went with Bauer since they were upfront and honest and gave me great pricing (much better than the dealership). The day of the repair i got a guaranteed estimate in writing and they drove me home and picked me up after the work was done (i live in the neighborhood. Will definitely put their info into my phone for the next time i need car service. read more

This is the most honest and professional business. My Range Rover needed an oil change and at the dealer they would charge me 4x more than what Bauer charged. Not only that, they encouraged me to first call the dealer and see if the oil change is part of my lease deal before I come to them. I would give this place 10 stars if I could. Fantastic! I definitely recommend this place to anyone looking for service to his/her vehicle. read more

Just call them miracle workers. I came here before my lease was up to "freshen" up my car (full disclosure: it was scratch city). I was concerned I woukd get nickele and dimes from the dealer so as a last ditch effort I got the car detailed... Why have i never done this before? For $200 they made this care look FOINE. I almost wanted to keep it a bit longer to at least benefit from this new looker. They are a friendly, patient crew who put pride in their work. I can imagine that they get cars WAY nicer than mine to detail and fix.... but it meant a lot that they wanted to still pit in the same level of effort for me. I would absolutely get a car detailed here again, they have other services too (theyre a repair shop) which I think are also worth checking out. read more

I have only great things to say about how they are, thorough in taking care of my car and my son's car. How Danny and Nick take the time to listen, to be able to diagnose the issue. As well as going above an beyond on reducing unnecessary costs. When they return my car they even clean the interior/exterior as well. They give you the white glove treatment. I'm very happy with their service. read more

Nick was fantastic. I showed interest in one of his used cars that he was selling and he immediately responded. He even ran around the day prior to me meeting him to make sure the cars title was up to date. I had to drive about an hour away to get to him, but it was absolutely worth it. Nick left the car on the lift specifically so I could take a look under the car and he gladly popped the hood. He was very courteous and understanding. He disclosed anything and everything - I didn't have to question his honesty at all. He is very upfront. He allowed for me to take a test drive around the area and during the test drive he explained all of the details of the car - he also disclosed all of the improvements he had done to the car in the last month to get it ready to be sold. He provided a list as well and documentation as proof. I accepted the offer and Nick was patient enough to wait for me to go and grab a check from the bank. When I came back we had a brief talk about how to transfer the car, get a new registration and plates. This was the smoothest experience I have ever had when it comes to buying a car. Nick makes it simple, and easy. He did this all on his day off - I am so thankful to him. Nick just got a customer. Anytime I have an issue with my car, I will be going to Nick. read more

I've been bringing my car to this place for a couple of years now - always excellent service without shady fees and pushy services. This is the first time in my life when I feel like my auto mechanic is both- genuine and professional. Will not go anywhere else. read more

These guys went the extra mile, and they really earned my trust! I went in just because I had a flat tire. But the mechanic found a nail, removed it, patched the tire (not plugged), re-balanced the tire, found another nail in another tire, patched that one, and then used force-matching to fix a wobble that I'd been living with for a year because I'd taken the car to two other shops who had failed to fix it! I go to auto shops full of cynicism, expecting that everyone is just out to rip me off. But he was thorough and transparent and honest. He really seemed to enjoy the process of diagnosing a problem and not giving up until it was fixed perfectly. He's a real craftsman who clearly takes pride in his work. This shop is nowhere near my house, but now my wife and I both use it. I can't recommend him enough. Thanks, Bauer Auto Service! read more

I have a 2000 Toyota Camry with 170,000 miles on it. I can't afford a new car AND I have a new baby so I need to make this one last, and safely. On recommendation from a friend I took it to Nick at Bauer Auto for an oil change, to check out a leak and to just check it out overall for any urgent issues. The leak turned out to be my exhaust system, which I had replaced right away because that could have caused carbon monoxide to get in the car. He also noticed my A/C wasn't that cold, and it's been brutally hot outside so he serviced that. He recommended some other repairs that could wait for now. I appreciated how he broke down what I needed to fix now versus what could wait a while, to make it more affordable. As a woman usually when I've gone to a mechanic I feel like they treat me like an idiot - Nick was super nice, approachable and respectful. He was really thorough, listened to what I asked for and explained everything well. Also, there's a really nice deli next door and a Bottle King up the block if you need to grab a sandwich or a bottle of wine. No complaints whatsoever so I'll keep going here for my car stuff. Thanks! read more

I brought in my 2008 Volkswagen Jetta to get a second opinion from what the dealer's service department was trying to sell me. Bauer Auto Service is another winner - no nonsense, no deceptive upselling, competitive pricing, and they work on European cars. I always feel like that combination is sadly hard to find anywhere, so I'm glad I found them. read more

I've been looking for a decent garage with decent people that charges decent prices and I'm glad I finally found it. They did a good job servicing my car and seem very honest. They were also very accommodating with some special requests I had regarding my car. If you're sick of dealerships or garages with shady prices, look no further because there's a great bunch of people here that'll take care of you. read more

Nick at Bauer Auto runs a professional auto repair shop with integrity and a focus on the customer. Bauer did a great job servicing my Audi. I've finally found my local repair shop at Bauer. read more

A good samaritan, helping us in our moment of need! Imagine this...late Friday afternoon, the office door is half-closed, and the team is literally about to go home when we walked in. My sister's car battery died after a winter of storage and we needed to urgently charge her battery. Nick could have turned us away. Committed to helping his neighbors, he instead offered to lend us his car battery charger on the spot. Without even asking our names, he gave us the charger, explained how it worked, and asked that we bring it back when we were done. We got my sister's car back up and running, and she was able to get out to her important appointment the next morning. All because Nick and his team wanted to help a neighbor in need. read more

Brad is the best, I trust his work and always gives me a fair deal. He is very easy to work with. I highly recommend Bauer.

My high mileage Audi S5 required attention after the mechatronic failed. Brad and Jim were courteous and professional, providing a summary estimate very quickly (as opposed to the local Audi dealership that failed to call me back). They fixed the problem and rethink car in a clean condition too. Highly recommend them as alternative to dealership work. read more

Great place! I went in for an oil change and a checkup. Also got my window wipers replaced. It was very clean and everyone was very friendly. It's a pretty fun laid back environment. I would recommend this place to anyone who would prefer their car or truck to be in the hands of someone who just shook your hand 5 minutes ago rather than some random person who got handed a paper with a task and for all you know has no clue what they are doing. Plus there is a restaurant right next door...sorta. So you can grab lunch while you wait. read more

Great service all the time... Nick always takes his time, no matter how small the job. I would never consider going anywhere else.. Trustworthy.... And that means everything when it comes to Mechanics. I'm always afraid of getting ripped off-- not here , never. Thanks again for a job well done!! read more

Let's just say I'm very careful who I trust with my cars and Nick and the rest of the mechanics at Bauer Auto are top notch. Very upfront and honest. Has done multiple jobs on my Cobra from alignment, exhaust work, trouble shooting check engine lights, etc. and I'm always a satisfied customer. Come check them out, you won't be disappointed! read more

I'm new to the area and needed to find a mechanic asap after having trouble getting my 2004 Chevy Cavalier to start. I usually go straight to my dad and our mechanic back home on all issues, so I was a little apprehensive about finding a new place. Based on the good reviews here on Yelp, I took a chance and hoped for the best. Nick was able to find the problem immediately (leaking fuel pump) & get it fixed up in a few hours. Absolutely superb customer service - completely professional, knowledgeable, and kind. So relieved to have a reliable and trustworthy mechanic in the area!! read more

I highly recommend these guys. My first car was a fixer-upper that needed a bunch of things done from scratch, and they made it run beautifully. I brought it to Nick to get it checked out before a major road trip, and he showed me the thorough basics of the car's mechanics and what to keep an eye on, how to check/change the oil, lights, etc. Easy guy to work with, straight to the point and honest. If it's a small or big fix, Bauer's is definitely the place to bring your car. read more

I drove 20 miles out of my way to visit these guys because of a positive review here on Yelp. I had just bought a new car and was nervous about installing an aftermarket hitch receiver. I am glad I took the gamble with Nick and his comrades because they delivered on all cylinders in terms of their outstanding customer service, care and attention to your car and, most importantly, highly competent workmanship. First of all, it is worth mentioning that this mechanics garage is by the far the cleanest, most organized working garage I have ever encountered. Why does this matter? These guys care about their business and their tools and this in turn explains why their work is of such high quality. Installing a hitch is no doubt a straightforward operation but they went above and beyond the call of duty by custom fitting the molded plastic sections that protect the underside of the car after they made sure that the hitch was properly installed. Frankly, they could have taken the path of least resistance without notice but instead went for a professional result. If you live in North Jersey, plug them into your GPS and make the special trip. Your car with love you for it. read more