I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Awesome parts store! The manager is very nice and very informative!read more

The individual behind the desk sold me the wrong light bulb package for my car. When I returned to…read morethe store, he laughed, and blew off the fact that he gave me the wrong bulb. No apology or attempt at fixing the problem. It was my first (and last) time in the store. Terrible customer service. Off to Pepboys ...

Walked in the door and was immediately welcomed. We needed oil and oil filters for my car and my…read morefiancés truck. The staff was able to look it up and get us and bring our items to the counter for us.

They are the best. Honest and fair. Very prompt. They explain things to you which is so important…read more Best mechanic I ever went to.

At first, Al's was great. Good service and seemed like nice guys. Fast forward to a month ago, my…read morecheck engine light comes on. I call in, the guy at the desk said they couldn't get me in for a month and that if I can I should go somewhere else. The code for my check engine light was for spark plugs and ignition coils. I changed those out (took me about 30 minutes to do that myself). Engine was still misfiring so I kept my appointment. Prior to this, I called in to give an update and see if I could get in any earlier. A quick and short "absolutely not" was abruptly stated to me by the front desk guy. No big deal, I get you're busy. He then begins to basically scold me for changing my spark plugs and ignition coils in an incredibly unprofessional and honestly condescending way ("Clearly you didn't fix it" was one of his exact responses - thank you I already knew that but I appreciate him confirming it for me). Then I take my vehicle to them the night before my appointment. One day goes by, two days go by, three days and no call. I then take it upon myself to try and get some type of update. I call in and am told the mechanic will call me back. This was on a Friday. 5pm rolls around so I call in and the guy at the front says sorry they're gone and that I needed to wait till Monday for any type of update. I call on Monday morning. The mechanic comes back and says he switched around the spark plugs and coils and corrected the gap setting on the spark plugs. This probably means they didn't work on at it all from Wednesday morning to at least Friday afternoon. I can understand being busy but then let the customer know what's going on so I can do something else. He then said he would get back to me after he looked into a few things. Tuesday 2pm rolls around and no calls or updates. I call and they have done absolutely nothing since I talked to them Monday at 7:30am, citing that they are super busy. I can understand being busy, but I don't understand how you make an appointment, have the vehicle for at least five business days, and nothing of note was done except for switching around coils and spark plugs and correcting gap settings. They then send me out with a $184 bill for 2 hours of labor with: no definitive answers as to what is going on, just a couple possibilities/what could be causing them, and that they wanted to look into them. Great but when were these going to get looked into since you already had it for 5 days? When I explained this all, I again got the answer of "we're busy." Thanks you for nothing. I strongly believe in supporting local business, and I'm a fairly reasonable and easy going person, however this was absurd. Maybe my situation is/was unique, but I will not be going back to Al's. Very disappointing.

I had a slow leak on the back passenger tire of the car I was trading in, so I stopped in for a can…read moreof fix-a-flat. The store was empty except for the employees and one asked me right away if I needed help. I was shown the products I wanted immediately and was able to get my purchase and go which was great. I will come back anytime I need auto parts especially since the location is the closest to my house.

My daughter got her tires fixed here 2 weeks ago. Someone had slashed her 2 tires. First they said…read morethey had to order them . She had to spend the night in PA for the tires to arrive . Than they told her tires would arrive before 10 am and they finally got there after 12. Than it took them 4 hrs to change 2 tires. At the end they told her 580 and she gave them the card. They gave her the keys and she was heading back to NY when they called her to tell her that she needs to pay more and the services were now 630 not 518?!? Are you insane ? Well bottom line is they never charged her card and now they tried to get her back there to cover their mistake .... Totally unacceptable !! I will never recommend such services !!

Bring a pillow. You are going to be there all day. They waste your time. Appointment was at 9am…read morefor 4 tires. Already ordered, there in the store and paid. All they had to do was install. They finished at 11:45 am. They wasted time with a vehicle inspection that was not asked for and told not wanted. Just put the tires on. Asked if they could check the psi in the spare tire since they are replacing all 4 tires and it would be up on a lift. Told no. They refuse to do anything with the spare. Didn't ask them to take it off. The vehicle is up on a lift. How hard is it to check the air in a tire? Really, how hard is that? Poor customer service and appreciation. Can't go that extra mile to keep customers happy and coming back. I have no plans on coming back after they refused to check the psi in my spare time, wasted our time making us wait for a unwanted and not needed vehicle inspection. And the fact it took almost 3 hours to put 4 tires on. After waiting for 2 1/2 hours, asked them how much longer. Was told should be done soon ( took another 30 mins to finish. 30 mins isn't soon ) and given a bunch of excuses. Like they had a lot of people come in the same time, etc. But there tracking link to track the job shows they haven't even started the job. Our appointment was at 9am. That means you start working at 9am. Not after. Not start then go to another job. You make an appointment, you start the job at that time and finish it. What's the point of making appointments if you can't do the job? Complete waste of time. Overcharged on tire disposal. Kept one tire but charged for disposal for 4 tires. Highly NOT recommended. Long story short, they gave us the wrong tire to keep. When I called, Jay was very rude and hung up on me when I asked for a manager. Went in and spoke with Craig. He helped get the right tire and said he will let his dm know. He admitted the installer messed up. Also, when I went in and was talking to the manager, this employee Jay, rudely interrupted me. I asked the manager to speak in private and we did. Finally heard from the company on 3/10/26. There customer service is sad. I contacted them like they asked and nothing happen. Had to file a BBB complaint which took a month to get someone to call me about who refused to give his name or title. He refused to do anything and defended the employee rudeness and allows the employees to disrespect customers. Defended the manager for not taking action when the employee was rude and disrespectful to customers. Defended the long wait times and sees no issue in that. This company is the worse. Stay far away from them and go elsewhere. They do not care about customers and allow the staff to disrespect you freely.

They are a u pull it junkyard that is pretty close to Harrisburg. They don't turn over cars as fast…read moreas some but they have good prices!!!!

People are friendly, and I was able to look around and find what I needed. Now the downside would…read morebe for those who do not find what they need. I guess that would be just as disappointing, but you just have to look around. Thanks.

I had a quick and easy pick up for a battery I purchased on Advance Auto Parts.com's website. I had…read morea 25% off code but it wouldn't work about 20 minutes later I was able to get it with the discount after calling customer service.

Just spent 4 minutes on automated hold only to have someone answer and ask me to hold. After…read morewaiting another 6 minutes I hung up. Called the small business parts place first guy answered right away no automated answering machine for him. He's been in business 25 years. Thank you Joe Lau from Lau's auto parts on Market St in York Pa!!

This is not necessarily this locations fault but this is directly towards advance auto parts as a…read morecompany. Do not buy anything from them. They sold faulty spark plugs - it cost me over $600 to find out that one of the spark plugs I bought was missing the porcelain. When I reached out to get a refund they told me they couldn't do that because the part was used. Would never recommend shopping at any advance auto as a result of their absolutely poor customer service practices.

I receive very good service and Josh the manager is excellent! He is always helpful and courteous…read more Thanks Josh.