This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

I have had them work on a couple of my vehicles and can say without hesitation that they are the…read morenicest and most honest auto repair business I have ever dealt with. I wholeheartedly recommend them and plan to use them again in the future whenever I need my vehicles repaired!

If you are looking for an exceptional car buying - or leasing - experience, look no further than…read moreKelly Cadillac! I have purchased and/or leased all of my Cadillac's (now at 4!) from Kelly Cadillac. And, I have sent family & friends to Geoff, Kelley, and the team for their vehicles, some who are multiple purchasers as well! Geoff & Kelley have created such an amazing culture and its shows in the sales and service teams. This is truly an exceptional place, one where I'll return time and time again. I can promise you'll never be disappointed with a Cadillac and you'll be treated like family at Kelly Cadillac!

Customer service skills are woefully lacking. Sales experience was great. Service leaves a lot to…read morebe desired unless you are paying, but GM's warranty coverage is not good. Lack of knowledge in the service department compounds the issue.

My wife and I have been taking our cars here for years. Always great work and fair price. I highly…read morerecommend!

Horrible place to get your car serviced. My mother was taken advantage of by their dishonest…read moretechnicians looking to make an extra buck off of her. I'm disgusted by their distasteful methods and their inability to take responsibility. They intentionally overcharged her for services that she never asked for. They proceeded to do extra work on her vehicle without her knowledge or consent, and then charged her for them. You're only getting 1 star because I have to put one. ---- An upset Daughter.

My van had an oil light on. Took to them to have it fixed. He said it was showing "weird codes" I…read moresuggested maybe oil pump needs to be changed and how much would cost? He look it up on computer and then said he didn't want to fix my van. He said the job would take to long to do. I guess he is a sometime mechanic, depending on job!

Great little spot. Owner is friendly and works quickly. I went for an inspection and he got the job…read moredone, what more can I ask for?

So my tire pressure indicator light illuminates on my car's panel and I tried to inflate my tires…read moremyself. First one was no problem, but the second one was fighting me and actually ended up with less air in then when I started. Conceding defeat, I limped my car to the closest auto repair shop. Enter Hatt's Auto Repair. The office is home to two of the largest dogs I have seen in awhile, so beware, but the mechanic was kind enough to take pity on me and inflate all four tires for free! What a great experience.

Hatt's Auto is the place to go! Very honest and knowledgeable mechanics. Had A/C problems with my…read moreFord 500. A/C worked great at 2k rpm & higher only. Took it to a dealer, Ford says I need A/C compressor replaced. I asked Hatt's to replace a/c system for $$$. Hatt's repaired for under $150!!! A/C now works great & for a lot less $$$. He could have charged me for a lot more and I would have never known, after all, I did ask to replace the entire a/c system. Very honest & trust worthy. Highly recommended !!!

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

I had my vehicle towed to Dailey's in Middletown, PA., my front bumper was hit, They said, my car…read morewas totaled so I took their word for it. I went to a notary, and had the title changed over to them, as we were walking into the notary, the owner said, to me don't tell her how much I paid for this and then he said, just don't say anything. I was not thinking clearly because of the whiplash that I suffered in this accident, which I am still doctoring for. He never gave me any money. I have been thinking about this, and I thought I never got any money so I called him and he said, to me and you're not going to get any.

Used them for an inspection. They found a few things and…read morereplaced more than i was told on the phone. So meh