Have been buying my car parts for my Jeep Patriot for goinG on 2 years now. Customer service is…read moreexcellent. Management is professional. Employees are beyond helpful.

I've been buying parts from Napa for years and have always had a great repport. I purchased an…read moreinjector for my diesel truck last august, the parts lasted about 3 months because the previous owners were reboxing cheap parts into napa boxes and now the new manager of the store refuses to take care of the issue for me. Therefore I will no longer purchase anything from Napa again.

Ordered a Pickup Pack for my 2022 Silverado 2500HD in Jan 2022. Victoria was sales lady…read more I already had their Truck Slide installed (via Home Depot purchase - 10% veterans discount and you can pick up at your leisure from local HD store - way way easy). Install - measure, dry fit, review before drilling and no problem for son and I to install slide - it's awesome! Drove up last week for the Pickup Pack installation. I had asked them to hold it for a couple weeks after manufactured, as I had a trip planned to go through area. No issue on that and great follow-ups by Hank! Great product, great installation. I had them make a custom box almost 20 years ago and knew they made boxes, but the Pickup Pack with the full nine yards, headache rack, rear rack, dome, lights inside and out, etc., was what I ordered this time. No not cheap date - but you get what you pay for. I'm satisfied, pretty darn happy - LOL. Asked them to do the installation up front - and as I said, they did a nice job and the cost was reasonable! I know they followed process as they disconnected the battery for the electrical part - HA! I got an OnStar alert and a CEL. That (CEL) clears after four or five key cycles. Totally normal and the tattle-tail they follow process. Install guys met me at 6:15 am and were great! A couple pieces the installers noticed needed a re-powder coated and they sent to their paint section for fast repaint, minimal delay (couple hours). Top dollar here get's you top dollar service. Most of all they are hard working people. Nothing ever wrong with that, IMHO.

Sent me keys to my tool box free of charge. Awesome customer service couldnt of asked for more…read more Thank you!

Great quality boxes just got 6 new custom boxes for a new truck build Have 4 boxes that are 20…read moreyears old and still holding up great

I love their products but was too expensive for what I wanted. I'm sure they were well worth what…read morethey were asking. Great looking products.

Riffraff charges a 20% restocking fee for returns! when you are already paying for return shipping…read morethis is a high cost for doing business. Unfortunately there are to many competitors that don't have this high fee.

Called on info on a product they sell. The girl that answered didn't know the product and took my…read morenumber and said a guy in the shop would call me back. That was 3 days ago.

AUTHOR EDIT - A happy Ending This was previously a two star…read morereview where I documented a negative interaction I had with two Blueline Automotive representatives over the price of a repair. I am happy to upgrade it to five stars after the owner personally called me to apologize and made it right. It sounds like they are improving their processes after this interaction and I hope to do business with them in the future.

I took my car in because my window stopped working. Seems pretty straight forward-please fix the…read morewindow. They charged me $155 for full diagnostic of the entire car, instead of just focusing on the window. Window motor was fine, electrical components fine. Just needed a new cable. Repair cost $472 and charged me the full diagnostic price(no folding it in or discount). Final cost $627. That's wild. Before going in, I thought: this might be my new go to mechanic and I wanted to keep business local. My window is fixed- so thank you. But, will not be going back.

Stan is the real deal. He takes pride in his work, does a great job, charges fair prices and…read morereally knows his craft.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.