Horrible experience! These people don't know auto parts, their entire system is flawed, a even when…read moreyou buy a lifetime warranty part, never assume the process will be easy if you have to use that warranty! Standard 5 to 8 days waiting period for the part and zero updates, all because I didn't pay for the item twice! And the customer service sucked hard! I only strayed from O'Reilly's because they didn't have my part in stock! Big ol mistake! I won't be doing that one again!!! Sheesh! I don't recommend, and In fact I strongly suggest you go somewhere else! I gave them a star because there was no place to give them a half star!

I'm from out of town and pulled into the AutoZone to identify what was causing the problems…read morethat I was having. He not only identified the problem, but he help me make contact to get the car repaired. Great job, I was back on the road that afternoon to reno and then to Las Vegas. Thank you

Misogynists work here. I'd never actually been to an auto zone before today and I won't be…read morereturning. I had been having an issue with my cars rear fender piece popping out, even if I push the piece back in it'll inevitably come out again. This was actually the second auto part store I'd been to today and my treatment was just as bad if not worse than the first store. In the beginning of the interaction, the employee was actually super helpful. He listened to my problem, walked me to the part I needed and then helped pick out the right one. He even offered to check my car to make sure the part would actually work. We got outside and he takes a look at my car, first at the broken side, and then at the normal side then back at the broken side again. He then informed me that the part I thought I needed wouldn't actually fix the problem. This is where the interaction goes downhill. He then says, and I quote, "do you have a boyfriend?" THEN PAUSES for a second before continuing, "or a dad or other male figure who knows how to use a drill?" WHAT THE HELL!!!!! I just kinda stood there in shock because I know how to use a drill. It's 2022 I shouldn't have to say this but I don't need a man to help me fix my car! I am competent on my own!!! He continues to stare at me waiting for an answer so I panic and just say "yeah I know someone who can help" He then goes, "alright yeah have him look at it and he'll fix it for you." WTF!!!!!! So naturally I asked him to elaborate so I could "pass it on" to the imaginary man who is going to repair my car for me. He explains it to me as if I were five. I am not one to pull a "Karen" so I played nice during this whole interaction. After he walked back into the store, with the part I did need but didn't purchase because he said I didn't need it, (spoiler I went and bought it from elsewhere and now my car is fixed) I drove off, pretty damn pissed and decided to never come back to AutoZone again. Not that I need to validate the fact that I can use a drill, but I have worked in construction before. Also the solution he proposed for my car was not viable and would have done more damage than necessary. Thanks auto zone

Customer service at this Auto Zone location is unmatched. I have been in a lot recently and they…read morewere always able to help me find what I needed. I have been to other Auto Part stores and none of them can match the excellence of this store.

Very upfront with repair and cost. And done in a timely manner. Definitely will go back when my car…read moreneeds brakes again, and recommend for excellent service and super nice.

So at the time of this review (7/7/2022) this business is no longer Nelson's, but L.M.D. Brake and…read moreAlignment. He has retired and some mechanically-inclined gentlemen whom he used to employ have taken over. It is also important to note that they are not taking credit cards at this time, so come prepared. I should also disclose that I have gone to Nelson's on and off for years whenever I needed brake work, so I'm a bit biased towards this place. That said, I came back to get my brakes done, and I am happy to say the new owners are continuing with the same tradition of great service at some of the fairest prices in town. I will continue to come here and refer friends, and am happy to see this good service continue in the same way Nelson's always treated me.

After working with several dealerships, Tosha was the first person I connected with who truly…read morelistened to my needs. I was searching for a special birthday gift and anniversary surprise for my wife and wanted a payment that fit comfortably within our family's budget. Noah and Tosha took the time to find the right vehicle and put together a deal that worked for us without overextending our finances. Once we found the perfect two-seater for my wife, Noah had everything cleaned, prepared, and ready to go within hours so we could complete the purchase that same day. A big thank you as well to Frankie in Finance for making the paperwork process quick and seamless. The entire transaction was completed in about an hour. Excellent customer service from start to finish. I highly recommend BMW of Medford, especially Noah and Frankie.

Went in for my Recall and ended up having SUNROOF problems when I got it back. and then said the…read moresunroof was like that when they got it. when it Was working fine befor I brought it in... then asked if I wanted to be charged to service the sunroof. lol NO Your not touch in my car again.

grants pass napa store has the best counter man in this town, just ask for paul anderson, he knows…read moreparts, and how to treat the customers to feel perfectly satisfied with every visit. bob johnson, b j

Nice, helpful, decent prices and open on Sundays which is nice for people on road trips like us!…read moreThanks Napa!

Tristin and staff did a great job assisting me in buying a hybrid on a limited budget. I highly…read morerecommend. I love the car and would go back again if I ever needed another one. I am lucky to have found them as I am new to the area And did not want to do a lot of competitive shopping. Give them a shot!

Bought two Hyundai vehicles from this dealership mainly because of the warranty. My wife's check…read moreengine light comes on has code ready at auto zone misfiring cylinder. Call dealership to make appointment not able to look at car for over a month tell my wife not to drive it so now I have a useless car in the garage. What good is a warranty if you can't get the vehicle fixed in a reasonable amount of time over a month just to look at car is not reasonable your staffing issues are not my problem getting my car fixed is. Unfortunately you are the only show around unless we drive 2 plus hours to eugene but I think you own that one too.

Honest folks & Work completed as promised. My little car…read moreruns great ! I needed brakes all around. Thank you very much

I inherited a classic truck that was not regularly driven. Long story short the engine was dying…read moreand was not starting up. It was taken to a different local automotive shop. The problem remained unknown and I was ultimately referred to Bridge Street Auto. I appreciated the transparency and communication regarding the diagnostics, problems found and the cost of repairs. In the course of the work, there were some parts that could benefit being replaced, and I was consulted about any 'new' item that came up that we hadn't previously discussed. Within a week or so I had my truck back, running smoothly again, and at a cost that was honest and fair. I have been driving the truck regularly and I have Bridge Street Auto to thank!

the staff here are really easygoing and helpful. never had any issues…read more Always a pleasant experience Also Dave is a great guy, and all the other employees have a good attitude Anytime I need to rent a tool or get some parts I check here first.

Needed a new battery last minute, first place I went to was willing to sell me a battery but…read morecouldn't install it so I went down the road to O'Reillys instead. Antonio was awesome - he listened to my concerns and recommended the perfect battery for my budget and needs. He was knowledgeable, personable, and respectful. I'll never go anywhere else.