This review gives me no pleasure to write given that in the past I have written an excellent one…read more I have spent many thousands of dollars at Aaron's Autowerks repair shop over the years, and my last few visits were financially damaging. Things changed after Doah left the company as manager. He used to make sure that everything was completed well and properly as promised. My Range Rover is hard to adjust. Some are. That is not my fault. I have repeatedly had to bring it back because of quirks not corrected or, more commonly, because certain final adjustments were forgotten by the mechanics time and time again (resetting things such as the idle speed). Usually they took care of such things immediately but I had to get rides for some things or take extra time to deliver the car and wait. That was frustrating. It happened repeatedly. A year ago I spent great deal of money to fix a fair number of problems, most of which were handled well (faulty electric windows, etc). However, I had to bring my car in several times to fix a power assist vacuum brake problem that made the 3 ton SUV dangerous to drive. Multiple times I had to have Aaron's fix an air suspension valve problem ( see below), and, strangely an expensive Xenon headlight bulb that supposedly went out while in their care with the new one seemingly less bright than the old. Within a number of months it too went out. It is still out. Only rarely were there apologies, usually from the ex-manager or the mechanic both of whom are very nice. I was made to feel like a 'problem' customer at times despite always being polite correct in finding their errors. I did not appreciate that either. Where the suspension issue was concerned, Aaron, the owner, knowing how much I had spent on other repairs kindly found me a used air suspension valve at the car facility next door, taken off an old Range Rover that had sat outside unused for years, and he put it in without asking me first or making clear to me any warrantee issues. His motivation for that, however, was good: he was trying to save me $400. However, it immediately went wrong and after at least five failed electronic resettings and a refitting, he would not stand by the product or work and told me that a new one was the only way to fix it and that it would exceed $1,200 (installed) after I had already spent $800-$900! He then steadfastly refused to look up or find out from others if my car was still safe to drive given that I had a permanent dashboard computer warning regarding the suspension fault. It affects handling, gas mileage and towing. It has yet to be fixed. Several attempts were also made to find a persistent drain on my battery. Eventually, a fuse was removed to a faulty headlight wiper motor. That did not fix the drain. So, between the multiple visits for failed brake assist vacuum line work, air suspension repair, and the battery drainage problem, not to mention the years-long lasting Xenon headlight bulb being replaced which subsequently went out again within a few months, I have been unable to drive my car at night, unable to tow my trailer, have had to drive slowly by day not knowing if my suspension is safe, and I was dismissed rudely from the store without any support at all for the clearly faulty air suspension valve that had been put in in good faith but without my prior permission and which had never worked! I have been a customer of Aaron's Autowerks for years, spending thousands of dollars there. We had never before had a disagreement nor has there ever been a rude word spoken in either direction. I was and remain extremely disappointed in the way that I have been treated. And I have held off this review because I genuinely like them as people. I have since been directed to other high end mechanics, although I have not yet been able to double pay on these still persistent malfunction issues that have already been paid for. Needless to say I am very disappointed in the quality of work and their attitude although I do like everyone who works there, including the owner. Jeremy Goodwin, MS, MD

My GL 450 Mercedes was giving me trouble on a trip up the coast from California. I have some family…read morein Oregon, and I was referred to this sleek shop. They replaced my breaks, and a broken light but they also made a point to tell me my suspension was on its last legs. I was worried about the time commitment, but they had it ready in a days time. Thanks for keeping this machine in tip top shape!

Came in clutch on Easter Sunday! Tire blew on my way to Oregon they hooked me up. Quick and fastread more

Horrible place to get any kind of work done, owner white lady was nice however has some rude Indian…read moredude scamming people working for her. Service was so bad they had to change company name. Went in for a simple brakes job they couldn't even complete the job and charged me premium price. Ridiculous. Avoid at all costs.

We had a mystery where my brake pedal went to the floor. We had driven inland 2.5 hours through the…read moremountains. And when we got up the next day and went next door for coffee and had just finished our coffee and we're backing out of Starbucks it happened. So we filled the brake fluid and headed to Les Schwab . There they filled the brake fluid again . Not understanding we had only driven a mile. ( why is it mechanics dont listen to women. I used to rebuild cars ( old now) Turned out they needed to look deeper , one is the hoses to the ABS was leaking fluid rapidly ( very dangerous). Les Schwab could not repair it nor could their other branch. They recommended another place in town but that place had a 3 week wait. So we took a flat bed tow truck ride back to the coast... vacation cut short. ( the guys were pleasant, they tried , but it would have been faster had they listened to the fact we had just filled the master cylinder , they tried to send me back home through the mountains with a leaking ABS line ( likely we would have crashed)

Everyone was super nice and very helpful, got my car in and out of there in like 20 minutes!read more

Great experience here. I was in a rental car and one of the tires was low. Stopped in and they…read moreimmediately helped me out. In less than an hour, I was on my way. Turned out a big nail pierced the tire. They have a partnership with Enterprise rent a car and the service was free of charge. I'll definitely come back here again.

Competent, proficient and best of all, honest service for a guy like a me who just wants his car to…read morego when I want it go and stop when I want it to stop.

They rotated & balanced our Michelin tires the other day on our Sprinter at no cost. I appreciated…read moretheir quick work & attention to detail. I also love their prices on tires.

Amazing prices, professional workers who let you know all the details and break downs of what…read morethey're doing, saved my ass in a bind when another company screwed me over. Their prices are unbeatable.

Thomas, the service manager, did a wonderful job at explaining what was found to be amiss. Even…read morewhen I posed a time limitation to him, he was kind and responsive. The mechanic whose name I don't know, did a fine job of analyzing the problem and fixing my 2010 Camry's rear left wheel, caliper, rust, etc!! I love this shop! I also love that a place that deals in rubber does not smell like rubber, which makes the waiting room a nice place to relax.

Friendly, professional, helpful, courteous, and honest. And their prices are competitive.read more

I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

The staff was very friendly, honest, and great at communicating/explaining the issues I was having…read morewith my car. I think they have very reasonable prices and I would definitely take my car here again.

Excellent service, communication transparent. The quality of work seems second to none. Prices seem…read morefair. Very clean shop. I'm impressed and surely will be back!

Just reviewed the invoice a lady I know gave me for her Honda Civic, which had blown a head gasket…read more This was about 2 years ago that the work was done. These people can be charged criminally for what they did and i intend to pursue at minimum Civil Action against these scammers who took advantage of a poor woman. It wasn't just overcharging for parts or unecessary and not-done work. It was obscene! Example: head bolts: over 300 dollars more than what a dealer would charge for the same item! AARP Fasteners for drag racing would be hundreds less. And that is just the tip of the iceberg. That is beyond price gouging, that is criminal fraud. And the fleeced her for over 2,000 dollars like that.