Kendra is always smiling, friendly. She has been cleaning my teeth for several years. She is thorough and always does a fantastic job. The office staff is always helpful. This office was recommended to me when I moved to the area nearly 8 years ago. I'm very grateful. Thank you Bay Arbor Dental. read more

My teeth were cleaned and lots of tartar was left on the back of my bottom teeth. Following I had a crown replaced as the old one cracked and fell off. Following completion of the crown I went to another Dental Business as the crown was not feeling right. The new dentist took X-rays and scans and showed me how the crown was not sealed properly. This resulted in a new crown being placed and of course the situation cost me double the money. read more

Super friendly, quick and painless! I've been looking for a long term dentist for a while and will continue to return.

Excellent office especially for those that hate dentist appointments. The staff is amazing, especially Kendra the hygienist. I'm very comfortable here and all the DR's are great. If you prefer a female dentist, this is your place. read more

A well run office with exceptional staff. Never thought I would say that about a dentist office but this place is different than any dental experience I've ever had. The front desk staff gets an AAA rating The technician I worked with gets a AAA rating Dr Melissa Jones gets a AAAA rating The hygienist Kendra gets a AAAA rating read more

Great dentist and great staff. They put you at ease and take great care of you. The hygienist is outstanding.

I have been to many dentists but this one is the best I had teeth pulled and a partial put in and the staff and especially the dentist were so good to me helping me relax I would highly recommend bay arbor to anyone looking for a dentist there staff is kind and helpful read more

I've been a patient of Bay Arbor Dental Care for several years. Even though they have changed hands/dentists a few times, each of the dentists has turned out to have a great bedside manner and provide quality dental care, so I keep coming back and recommending Bay Arbor Dental Care to my friends. As someone who unfortunately has more dental issues than I care to mention (and therefore frequent visits to the dentist), finding a skilled dentist who is someone I can talk to about dental issues and who will give me advice that I trust is very important to me. Even if you're someone who only needs to visit the dentist a few times a year for cleanings you'll find the rest of the staff here is friendly and provide great customer service too. One feature they started offering in the last few years is notifications via test. This is something I really appreciate and makes it much easier to respond and confirm appointments. If you're looking for a new dentist, I suggest you try Bay Arbor Dental Care! read more

My sister went to them complaining about A tooth.the x rays they took were insufficient They said the tooth was fine. It was not. She had a failed root canal. The root canal was Not done by them. My complaint is they do not Know how to diagnosis what is wrong. You go home thinking everything is fine and it is not So now she has to have an implant. When you take x-rays you take the root too. They do not. Glad we left there read more

Pleasant experience with hygienist and Dentist. The office was clean well organize. I would recommend.

Dentists are not my favorite visit but I try to be responsible. They are wonderful here, doing appointments, cleaning, X-rays, inspection and fillings with a minimum of fuss and discomfort. All service is provided with a friendly personal smile which is also appreciated. Thank you Bay Arbor! read more

The staff of Bay Arbor Dental Care are the best people. Dr Melissa Jones is the kindest, gentlest, and most knowledgeable dentist. Kim and Lilly are 2 of her hygienists and are just as good as Dr Jones is. The office staff are also superior. I highly recommend this practice . Good parking. So clean and all CDC regulations followed. read more

I called in a few days ago to ask about insurance coverages and though I didn't get the answer I wanted, the courtesy, helpfulness and patience the receptionist exhibited was first class all the way. Thank you read more

Had my first visit today. It was THE BEST visit I have ever had to a Dentist. Everyone there, from Allison and Dee at the front, and Kendra the (Super) Hygienist, and Dr. Jones herself were so kind and pleasant. The office is spotless and modern. It is easy to get to and there is plenty of parking. I did not feel rushed a bit, and all my questions were answered. Spent the most time with Kendra the Hygienist. She was so patient and professional and explained everything as she went along. Dr. Jones examined my teeth and clearly described my condition. I couldn't be happier. After my last dentist closed I did a lot of research, and everything I found said that Bay Arbor and Dr. Jones were top notch, and they were right. I look forward to a long relationship with them. Thank you Bay Arbor Dental Care! Dan S. read more

I was in the emergency room the day before with a tooth issue. I called several place and only Bay Arbor called me back and only 10 minutes after I left a voicemail. I got right in and they were able to take care of my emergency needs on the first visit. I have had more bad experiences than good when it comes to dentists so I'm always cautious about seeing a dentist. I have a very dense jaw bone from breaking it as a kid so this has lead to some disasters in the past. These guys actually listened and heeded my warnings. It literally took them an hour plus to extricate the roots but he never gave up since he know I was out of time from work. They made me feel very comfortable during the entire process and they even let me tell them when to stop or carry on. I'm so glad I went here and I'm actually looking forward to going back and getting other work done. read more

Here's an honest review from a recovering dentophobic! I avoided the dentist for 12 years due to past traumatic dental experiences and my overactive gag reflex. My new patient appointment today was awesome and nowhere near as scary as I expected! The hygienist Kendra explained each procedure in detail before she started and kept me at ease with her patience and friendly personality. Even the dreaded x-rays were not bad at all-- way easier than I remember as a child. Kendra used different strategies to help prevent my gagging. The exam with Dr. Jones was easy and she is so kind and understanding. Dr. Jones and Kendra developed a plan for me moving forward. Even knowing I have cavities that need to be filled, I know it'll be nothing to worry about with Dr. Jones and Kendra. They are angels! I'm so glad that I chose Bay Arbor Dental Care and look forward to recommending them to my family and friends! Thank you!!! read more

This has to be the best dentist, team and facility I have ever been to! My son was in today and Dr Molinari took out two impacted wisdom teeth, completed a root canal on a tooth that had trauma in the past and re bonded his retainer in less than two hours. He has had no discomfort at all. The doctor and her hygienist spoke with him about his future and encouraged him to look into the dental field, he is entering his senior year. What more can a mother ask for?? The office is state of the art, brand new and they treat their patients like family. Thank you so much Dr Molinari and a BIG thank you to her team too! read more

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Doctor Kase and his dental assistant Saoirse made my recent visit the best experience I have ever had at the dentist. I had 2 root canals done and they made it nearly painless. They thoroughly explained my options, showed genuine concern, no waiting around - they got me in out + their office staff was great, everyone was friendly & professional. I could not be happier! I highly recommend Dr. Kase, Saoirse and great staff at Bay Arbor Dental Care. read more

Great great dental office and staff. Had an emergency and as luck would have it could not have found a better dental office. The staff is great and Dr Case is a rare caring dentist. Called me twice to check on me and really involved himself in my wellbeing-even though I am from out of town. I only write reviews when i find the best or the worst to help others. This is the best. read more

BEWARE I had a nightmare of an experience at Bay Arbor Dental. Went in for a new patient appointment with cleaning. They informed me I had cavities in all 4 Quadrants and gave me a plan suggesting I Take care of one set at that appointment which I consented to. After two hours of painful fillings in teeth I never had pain in before I left with 1k less in my account. That day I was alarmed with the amount of new pain I had and called to report this, they said it was normal to give it a couple weeks. Well over the next two weeks I had to medicate with Tylenol regularly, couldn't eat in the affected side and could no longer tolerate cold air or liquid in my mouth. I returned two weeks later to be evaluated and the is when they informed me I would now need three root canals (in those teeth that were treated for minor carries) and crowns which would run me about 8000.00 I was APPALLED I sought care and other opinions where I was told the cavities were never enough to need fillings or at the most critical level not need the deep fillings the dentist did. The roots and nerves were now compromised and would need extensive dental work to fix and the teeth would eventually need to be pulled (but don't worry! They can last 5-20 years :-) ) and would then need implants and grafts thereafter. My husband informed we would be disputing the charges. On top of all of this each tooth took two dentists each and several appointments with each tooth and both dentists (one did the root canals and other did the crowns). Prior to seeing this dentist I had NO dental issues except 3 previous cavities filled a few years prior. Now I come to find out two years later after this incident the crowned teeth will need to be pulled and will need implants relatively soon(and grafts! Fun!!). Also I am a healthy 34 year old with good brushing habits and non processed diet! This experience was nothing short of traumatizing and am still dealing with her mistakes two years later! NIGHTMARE read more

Let's face it, no one loves getting dental work done, however, Dr Molinari & her staff made it easy & almost painless. (I had a crown & 2 fillings on my visit). My dental coverage ended, so I decided if I'm paying out of pocket, I want to find a really nice place to go.The HMO office I'd been using for years was ok, but far from impressive on all accounts. I received a beautiful mailer with an offer to get acquainted, and so did a drive by.It looked nice so I made my first appointment, boy am I glad I did. This place is gorgeous and the staff is top notch!! read more

I read a couple poor reviews ab bay arbors staff & a complaint about Erica. I've been to this place quite a few times & made it my permanent dentist office. I have to say I've been to MANY dentists but will NEVER go anywhere else!! I've rescheduled last min & missed apts w/o calling in bc I was too sick to get out of bed. No one scolds or treats you like your wasting their time bc u call in last min or miss an apt. I've done both, more times than I'd like to admit. Im not trying to knock anyone's reviews but it blew my mind bc Erica's one of my favorite staff members !! She's as sweet & kind as can be! She has a great personality & makes me laugh every time I see her. All of bay arbors staff have great personalities, are fun to be around & just as sweet as can be. I'm surprised there's any negative reviews ab this place @ all & Especially ab Erica. Just remember when reading reviews, there's always those few who are never happy & always point out the negative & complain no matter what. All the staff & dentists @ Bay Arbor Dental are *A M A Z I N G* !! I wont recommend or go anywhere else but Bay Arbor !! Dr. Kase is incredible & has a great eye. He did excellent work on my front teeth. They look better now than ever. I don't care to get dental work done but this is the first in many places I actually feel comfortable & know I'm in great hands! Hands down the very best!!! read more

I just left and this place is the best! From making the appointment to leaving was streamlined. Front desk and check out staff were on it! Taylor the hygienist was very through and explained everything. Dr Kase was also through and made sure I understood what my plan of care entails. I highly recommend Bay Arbor! read more

It always seems like you usually love the dentist or just the hygienist...but never both! Ah-ha until I went to Dr. Molinari's office. Kendra, who was my hygienist is absolutely hands down the best hygienist I have ever had to clean my teeth. It has already been 4 days since my cleaning and my teeth still feel clean and look beautiful. She is extremely knowledgeable, professional and upbeat. Dr. Molinari is also wonderful! She really took her time to go over everything with me and she is very fare as far pricing goes! I felt very confident with the treatment that she suggested that I have done on my teeth. I was also surprised at how reasonable my visit was, especially after I had walked into the office. It is such a beautiful office, the equipment is state of the art and all of the team is so wonderful! It was a very pleasant experience. read more

By far the best Dental provider I've been to. They Dr.Kase is very thorough and compassionate, and goes above and beyond to make you feel comfortable with procedures. Office staff is stellar, everyone is incredibly friendly and welcoming. read more

Came in for a cleaning and the way they explained everything that was wrong & showed me and we're just amazing. The pricing was amazing I've been wanting to remove my wisdom teeth for years ! I came the next day and in less than an hour my wisdom teeth were gone! I love this place and have found my home as my primary dentist! So much I can say but point is they're truly amazing especially the entire staff! read more

Going to the dentist is not something anyone likes to do but this place has a totally awesome staff that was so friendly and made me feel so much better with being there! I need extensive work done and they were very accommodating and worked things out for me to fit my schedule. I was very pleased with all the staff! read more

Well let me just tell you....... Kendra cleaned my teeth like nobody has ever done! Treated me with kitten gloves cause I HATE Going to the DENTIST, like everyone else! But my experience with Bay Dental has changed my feelings entirety! I had two crowns worked on, one replacement and one new! Jessica said I would be sore! Ahhh no, it was more sore when I got my last cleaning at another Dentist! Dr.Molinari was soooooo professional, they showed me they love what they do and truly care about their patients comfort and dignity! I'm actually looking forward to my next visit! Thank you all of Bay Arbor Dental for fixing my teeth and allowing me the luxury of redefining my opinions about visiting the DENTIST. Thank you! If you are having any reservation about your dental work...... GO TO Bay Arbor Dental! Plain and simple! Professional and great chair side manner! read more

I had my teeth cleaned last year but my dentist retired. I received a flyer in the mail advertising a new patient special for a dental exam, x-rays and cleaning for $59.95. Went there today and found it was a classic bait and switch scam. They didn't clean my teeth at all, instead they gave me an estimate for $1144.00 for teeth cleaning. For a cleaning!! That's outrageous! SCAMMERS! , read more

Loved this practice in 2016. Dr. Molinari was my dentist, and she was concise, respectful and kind hearted. However I am deeply humiliated by my recent experience. I recently stopped in to discuss a crown for my tooth and booked an appointment. As I am an RN working a hectic covid assignment, I had to reschedule due to one of my nurses falling ill. I called at 9:50am to reschedule (it was scheduled for 4pm) and an Erica took the phone from the young lady I was speaking to and began scolding me with, "well what happened? Because we blocked off two hours of the doctor's time." I fully understand the value of someone's time. Unfortunately with what I do, these issues arise unexpectedly and I can't keep commitments, including regarding my own teeth. She continued to instigate and demean me by calling me back to leave a voicemail on my phone when I requested to speak to someone else! I've never dealt with such cruelty from a dental office. It was a little shocking and disarming. These attitudes negatively affect otherwise thriving practices. read more

I think this is the first dental experience that I haven't left feeling bad about myself & my teeth. I have now been seen twice and both times have been a great experience. Kendra has been my hygienist. She explained every detail of the visit, and I learned a lot about my teeth! The dentist was also friendly and helpful. Both explained the reasoning behind their suggestions and treatment plan. Bay Arbor has offered me preventative care interventions that no other dentist has. read more

I love these folks. I drive a long way to see them because they take my insurance but so worth it. Really great care and everyone is so conscientious. I have referred everyone I know. read more

Absolutely the best dental care I've found here since moving to Florida 15 yrs ago. In one year's time, Dr. Molinari has restored me to great dental health. Her entire staff is so warm, professional and caring! Mindy and the other dental assistants do exceptional work, too. I highly recommend. read more