My daughter and I have been clients of Katrina Barney at Bay Area Property Management for the past ten years, involving two different home rentals. We were impressed right from the start with the professionalism and response time we received, especially when there was a problem to be solved. I also enjoyed the personal touch from Andrea at the front desk who often fielded my calls and always greeted me with a smile (and a small toy for my grandson) when we dropped off the rent check. In a time when it seems increasingly difficult to be treated as a fellow human being in a rapidly-changing world I am grateful for the personal service we received as tenants these past ten years. read more

A good company. Management is on top of any issues. It was enjoyable dealing with them. Recommended ! read more

I was a tenant with Bay Area Property Management for one year, and they were everything you hope for in a landlord--responsive, helpful, and understanding. From move-in to move-out, the experience was smooth and stress-free. Special thank you to Katrina Barney, who was a pleasure to work with throughout my tenancy. She was always professional, kind, and quick to address any questions or concerns. read more

We worked with Katrina and she was amazing! Responses were always prompt and requests were always responded to with appropriate urgency! Highly recommend!! read more

Bay Area Property Management has been a very positive force in our lives for the past 2.5 years. They are professional and are the same time caring. They have responded to all of our needs and requests. Additionally, they are proactive in making sure that everything is maintained within our home. Nothing negative to say at all. read more

Run away of this BAPM! They do not respond quickly, They do not care in fixing maintenance issues, Laundry machines are always broken and trashy. Not a great screening of new tenants coming in because all they care is about revenue, and no consideration for whomever is living there for 1, 2, 10 years. And if there is a problem between You and Your new neighbor, good luck in solving that Yourself because they will not touch a finger. read more

Wonderful company to work with! Katrina is incredibly responsive and always friendly. We had to move for a work relocation to Ny but would have absolutely chosen to continue renting with Bay Area Property Management had we stayed in CA. Thanks for a great experience! read more

It has been super easy working with the team at Bay Area Property Management. We luckily found a wonderful spot shortly after they listed it online and were able to see it within 24 hours and submit our applications. They have been super accommodating and responsive along the way. We have really enjoyed working with them as they have helped to make the transition seamless. read more

Starla is a rock-star. I recently purchased a rental property and this was my first time as a rental property owner. The sellers continued to live after closing date and there were issues that were still not addressed (patch work, shampoo cleaning etc...). Starla had contractors out as soon as the sellers moved out and she got the home ready in no time for move in. She screened potential renters and made recommendations that made it easy for me to make decision. Within no time, we had a renter move in. The company also does a great job of sending out monthly statements and following up on issues right away. Highly recommend Starla and BAPM if you are looking to manage a rental property..it s definitely worth the cost, especially if you do not live close to your rental property. read more

I've worked with Bay Area Property Management (BAPM) for six years, as they helped me rent and then managed a condo in the Bay Area. Their team has been consistently great. They pay attention to details and follow-up quickly. They have contacts with trust-worthy businesses or individuals to make needed repairs or replacements that arise. They have worked especially well with the tenants. Their management rates are extremely fair. The accounting and communication is thorough and transparent. I can't remember any problems that I had with their management and I feel so lucky to have found BAPM to shoulder this careful supervision. They have my highest recommendation. read more

Wonderful experience from start to finish. I viewed one of their properties remotely and ended up signing the lease! Then lived there for over 2 years and really appreciated being a tenant. They are on top of their stuff and took care of many issues for me (caused by issues with the building, not their fault). The staff at BAPM are super responsive and helpful. I would recommend them in a heartbeat and would love to even hire them at some point as a property owner. Special shout-out to Daniel and Katrina for the top-notch experience! Oh, and during the COVID-19 crisis, they even sent out several helpful emails about financial resources, unemployment benefits, etc. Totally unexpected and very thoughtful! read more

Lived in the same place for almost 3 years, and can say without a doubt that BAPM is one of the best property management companies I've had the pleasure of doing business with. Fair rent, no problems when we moved in, and no problems when we moved out. No real issues over 3 years either, completely smooth sailing throughout. Also, HUGE shout out to the property manager, Dale. The man went out of his way to get us out of binds on several different occasions, and was always courteous and respectful. Dale makes this review 5 stars. Thanks Dale, and thanks BAPM for the good memories in a nice place. read more

I have lived at a property managed by BAPM (originally Davis & Davis) since 2004. Shelynn, our property manager at BAPM, does a great job of being an advocate for both the tenant and owners of the property. When an issue arises with our property, Shelynn immediately responds and resolves the issue in a timely manner. She is super friendly and professional. I am always happy to see her during her annual inspections of our property. BAPM has done a great job of keeping up our property. We are very happy to live here and hope to stay for many more years!!! read more

I lived at one of their properties in Redwood City for two years. They were an excellent management company. They were very reasonable and responsive. For example, my income was slightly below the requirement, and they let me sign a lease anyway with an additional deposit (which they returned after a year). The on-site property manager in my building, Stephanie, was awesome! So friendly and responsive to any concerns. The building was well-maintained and clean. Nothing fancy, but it worked for me! read more

I do not recommend this property management company. I live in a lovely community that currently uses BAPS and have had only rude and unprofessional responses from our BAPS property manager. I will reframe from using the name of the VP of the SF region at this time but all I can say is that he crossed a line with his attacks, unprofessional emails and comments. Do not use this company! read more

this company is a scam. be very carful. they take money for credit check and say you are on a list after. they do not tell the truth about a lot of things. read more

I run a nonprofit community effort called The Village (www.thecaringvillage.org). We connect youth in/from foster care with caring adults who provide guidance and support in a variety of areas including housing, jobs, life skills...We recently worked with BAPM and I was so impressed with everyone on their team. Without fail everybody was exceptionally competent, responsive, and a pleasure to interact with. For example, the day of the 'shelter-in-place' order, the team responded immediately on several fronts; from lease agreement, to online portal access, to getting keys, etc. worked like a charm while practicing social distancing. Truly stellar! read more

We lived an apartment run by Bay Area Property Management company and we are grateful to have done so for the last year or more. We had to cancel our lease early and they did everything they could in partnering with us to re-rent the apartment including tours based on our schedule. read more

I wanted to give an updated review since several years have gone by. Now we work closely with Katrina who is super helpful and responsive. We have had the best experience with BAPM over the last 10 years and I cannot say enough about them! Thank you Katrina and the entire BAPM team!!! read more

I've lived in a BAPM property for 4-5 months now and so far am just astonished by how much better my experience is than what I've come to expect as a renter. Over the years I'd lowered the bar to hoping for indifferent/neglectful rather than openly hostile property management, so it's a pleasant surprise to have a company that has been consistently effective, communicative, and responsive. Moving in, even in the midst of a pandemic, was very straightforward, and BAPM even left us a little goodie bag with some move-in essentials. They've been communicative around Covid-related policies, and have replied promptly to our questions. It all just feels remarkably human. Props to the "front office" folks! read more

I lived in an apartment managed by BPAM in Burlingame for 6 years. The team was always very responsive to any issues that arose (very infrequently), including replacing the refrigerator and installing a garage door opener at my request. BAPM even paid for the garage-door installation even though I had agreed to pay for part of it. I enjoyed my time in the apartment and enthusiastically recommend BAPM to anyone looking for an apartment in the Bay Area! Todd Moodey read more

I have been a tenant with BAPM for 4.5 years and I felt extremely compelled to provide a detail review of my experience over the last 4+ years. Ahead of my detail review below, I want to very specifically acknowledge the massive role that *Vanessa C* has played in this consistent top notch experience. She is my MVP and ultimately the reason for my continued stay here. My review in detail below by category: Property Rental / Showing / Move-in: - I was moving back from overseas when this property had become available and was apprehensive of renting a property without knowing the details about the property. Vanessa performed/provided detailed documentation of the interior and exterior including photos that helped me understand what to expect. - She made the tenant screening and selection process a breeze with only a few calls over the phone and I was able to handle most transactions asynchronously via email. - She also helped me understand the leasing agreement, confirmed move in date, reviewed lease guidelines like rental payment terms and required property maintenance and performed detailed move in inspection. Property Maintenance: - Vanessa performs / requests periodic inspections (Inside and outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc. (and I appreciate the advanced heads-up) - She has effectively eliminated maintenance hassles by proactively handling requests and when maintenance are in fact needed, including after-hours emergencies, my maintenance issues are solved in a timely manner - Like a drumbeat, She and the team maintain outdoor areas on a standard cadence (leaves blows, landscaping, removing trash and debris) Property Rent Management - Vanessa and team have worked hard on having a simple rent management system and the book keepers are excellent at tracking any credits (e.g. PG&E credit etc) - No hidden cost. I've rented from Avalon / Prometheus in the past and there is always a hidden cost of either parcel management, trash collection, etc which sometimes an annoyance. BAPM has kept the rent and the fee structure simple for this property. Finally, I feel that the entire BAPM team has massive empathy for their tenants, especially during the times like covid where each individual is tackling their own unique circumstances - I always feel comfortable in picking up the phone and calling them. Keep up the excellent work Vanessa and team! read more

I was a tenant at this property for over 3 years and I am extremely satisfied with the experience. When we moved in, the house was provided to us in good condition (deep cleaned, new carpets etc.). Their staff is very approachable, easy to deal with and are prompt in resolving any issues faced. The property manager-Katrina Barney and Mike Farson (at the property) are always helpful and easy to work with. I also ended up receiving my full security deposit back as I vacated the house in same great condition as i received it in. I would definitely recommend this property to new prospective tenants. read more

If I could give them 0 stars, I would. These women put smiles on their faces, but all they care about is the bottom line. When they sent their maintenance man to fix some plumbing, it never truly fixed it. The second time they sent someone he finally fixed it - but left a hole in my ceiling that still exists today. I paid my rent on time for three solid years. After I lost my job and split with my girlfriend, they gave me 60 days to vacate my apartment. Did I miss any payments after I was unemployed? Nope. They never even gave me a real explanation for booting me out. The Sirk family (owners and operators) are all business. Don't trust them. read more

Deborah/Heather/Angelina, I have been staying at your apartment for 20 months and am about to move to east bay. Time to leave a comment which you very well deserve: All my service requests during the 20 months have been timely responded to and very well taken care of. If this is not professional, I don't know what else is. read more

I've been renting from BAPM for over 5 years now. I'm convinced that anyone writing a 5-star review either does not have enough experience with them or is writing a fake review. I would say that maybe half of my calls and/or emails to these people are returned (and I'm being generous here). And most of the time when I do get a response, it's in a very condescending tone. The property is poorly maintained and I feel as if I have to fight to have any work done that is not an "emergency". I guess if you are a cheap property owner and don't really care about how your property is maintained, this is the company for you. As a tenant, I would try to rent from a company or landlord who is more responsive and cares a little more. I know I would never again rent from these people. I know other people renting from BAPM that feel the exact same way (although I am only speaking for myself in this review). read more

My husband and I rented a home from BAPM (back when they were still Davis & Davis) about 7 years ago. We moved out last month. I will never rent from this company again. I keep hearing about how it's the owner's fault that no money is spent, but reading the other reviews here, I question the truth of that. Either BAPM only manages to find the cheapest owners around, or they are hanging on to every penny they get. In 7 years, we managed to have 4 things fixed or replaced, and one of those was a major bathroom renovation that had to be done TWICE because it was so poorly done the first time (we had mold and wood rot in the bathroom when we moved in!). I would like to say that that was because the previous owners did not care, either, but I never really saw a change once the company was sold. I gave the rental manager a long list during the one and only "annual" walkthrough we had done a few years ago. They replaced the door to the garage and managed to through some new linoleum down in the kitchen. That was it. When we told them about how the carpet was getting wet in the hallway whenever it rained, they told us to call back if it happened again. But it was never fixed. I will not even go into how hard it was to get our deposit back from them, and how many things they tried to make us pay for. I just do not want to have any thing to do with them again, and I suggest other people do the same. The 5 star reviews on here are questionable. This is the most unresponsive (but friendly!) bunch I have ever dealt with. read more

I went to two showings of rental properties managed by Davis & Davis this afternoon. The first I found out about via Craigslist; the second was from a printout of listings handed out by the company representative at the first showing. The first misgivings came from the rather run down appearance of the first property. Sure, the inside of the apartment was refurbished to a degree, and it was clean. But down the road, given the outside condition, I had to wonder how long it would be until a tenant had problems inside the apartment. Secondly, the terms of the lease, specifically the security deposit seems to be significantly disproportionate to the rent per month, a few hundred dollars more than the monthly amount. So given the condition of the properties viewed versus the dollar amount required of tenants, the returns appear not to balance out. One star for the kind demeanor of the company rep; I would give zero or even negative points for the experience of viewing those rentals and the lease terms attached. read more

I am 2.5 months into my lease and wanted to give a shout out to a number of people at BAPM who have been such a great pleasure to interact with. Like many, I was amazed from day one at how professional, effective, and fair BAPM is as a company. There were some issues in my apartment on arrival, and they dealt with them promptly. Katrina has been so responsive, kind, and positive, and Andrea has gotten right on every maintenance request and been very responsive. In all of my years renting, I have never before seen such a professional management company. I also wanted to give a shout out to Noel, the service technician who has come to fix things a few times. Noel is so incredibly polite, kind, and respectful. Each time he came to fix something, he noticed that I had shoes in the entry of my apartment, and he immediately removed his shoes. I don't think any contractor or technician has ever done that before. He does a great job of fixing everything and is so knowledgeable! read more

Be ready for your monthly rent to increase by $100 every year. The money grabbing in the bay area is the worst I've seen. I'm trying to figure out where this money is being spent to improve the living situation, but it's probably just lining pockets. read more

I've been a tenant for almost a year and am incredibly satisfied to have landed with BAPM. Previously, I've had mixed experiences with a range of mom-and-pop operations and corporate landlords. This is the first property management company where I've really felt listened to as a renter. They promptly address concerns to the best of their ability, and as others have mentioned, Katrina, Andrea, Daniel, and the others on the team are great at staying in touch and following up. The property grounds are also exceptionally maintained, and the maintenance staff I've met have all been knowledgeable and friendly. read more

Have rented from BAPM for over 6 years in an apartment and then a house, and they have been consistently wonderful! Always super quick to respond to any maintenance issues (thanks Katrina and Mike!), great communication, very friendly, and have kept the rent at a reasonable level. Highly recommended. read more

Very frustrating company to work with. We don't receive responses to emails or phone calls in a timely manner. Several service issues took multiple calls and emails to get resolved. After only 3 months of residency and the promise of a 1 year lease to be singed after 3 months, an unfortunate circumstance of our landlord passing away resulted in a letter being sent requesting us to move out within 30 days because the new landlord (son's ) were selling the house. After 2 stressful weeks of us searching for a new residence I called our prop manager 4 times with no call back to discuss our move out and the quickness we can receive our deposit which is crucial for us to move into our next home. As expected, still no response..... Guess, I'll be sitting here waiting. read more

I began renting since when this company was known as Davis & Davis. During that time it was extremely difficult to get anything fixed in a timely manner. I never had a solid person to deal with at the management office. They were constantly changing employees which was frustrating. It would take weeks to hear back! I am so glad to report that things have changed dramatically for the better. What changed? Shelynn was hired and also the company management switched to BAPM. Shelynn has been my main point of contact for many years now. I find her to be extremely professional and sincerely nice as well. Her customer service is impeccable. She gets back to me in a timely fashion with a solution. She now has several other members in her team and they are all very responsive as well. The maintenance team and the contractors they use have all also been professional and easy to work with. I would recommend renting from this company. read more

I seriously do not understand where these one star reviews are coming from. I can only think they are either malcontents, are confusing BAPM with Davis&Davis (which I totally agree, D&D was horrible) or those are fake posting...hello competitor conspiracy theorists here...just kidding. In all seriousness, I am so happy with the management at BAPM. Everytime I have called or emailed, I have been contacted within a 48 hr period, often sooner. The team there has been friendly, courteous and solution oriented. I understand that I am not their only tenant, you should too, maybe relax a little. And judging from the general disposition displayed here, I'm going to guess that several of you are my neighbors...and some of you definitely need a hug. read more

I recently had to rent a new apartment in a pinch, and was so grateful to have met Shelynn. Not only was she accommodating and personable, but she made everything happen for me without a question or doubt. She worked around my schedule, she was honest, and extremely professional. BAPM is an excellent company. And I am so happy with my new place. Thanks again Shelynn!! read more

I am writing this review as a previous tenant for 1yr. TL;DR: This management company is extremely professional and I highly recommend renting from them if you find a property you like. The long version: Finding the unit: My husband and I had a weekend to find a place to live in CA moving from out of state. We were able to view the unit (3 bed 2 1/2 bath 2 car garage) after a late landing in the evening on a Friday. We decided to move quickly on the property and dropped our app and fees at the office on Saturday. They expedited our application and we were able to sign the lease before we left on Monday afternoon. They gave us keys immediately despite not moving in for 3 weeks for ease of move-in when we had our moving van with us. Living in the unit: The property was professionally cleaned prior to move-in, as expected. Everything was great during our time here except the following minor issues specific to the property: small ants due to construction of the hotel, which means we had to keep everything immaculate and mop every other day. Further, we had to get a feeder for our cat that kept the ants out. The unit has no A/C, so the couple weeks during the summer were pretty warm during the day. Finally, the unit had a tankless water heater so the dishwasher never heated up enough to rinse all the soap off the dishes so we ended up hand washing our dishes. Other than those three points, unit, neighbors, and location were amazing. When renew came up, rent was only going to increase from 3900 to 4000. Move-out: best part --- we cleaned a bit but in the end had Bay Area Management hire cleaners to scrub tubs and stove. We received almost all of our deposit (pet and regular) back, minus the cleaning, carpet steaming and patchwork/painting for the curtains. I highly recommend leasing from this company. Extremely professional and very responsive when needed. Only reason we left was because the rental property was too much space for my husband and I, and we were looking to downsize to save money on rent. read more

I am very shocked by the negative reponse that I have read about Davis & Davis. We have a few rental properties that I have listed with them and I have to say they rented the properties (in this economy) in record time for a decent amount of money. Thank you to the great property manager who went above and beyond the call for us. read more

A couple of years ago we needed to find a place in the Peninsula to relocate from the East Bay. We were used to the way things happen in the East Bay but had no idea on how to live in Redwood City. After MANY visits we found exactly what we were looking for, an amazing place that we can call home; it even has a wonderful backyard and our kids can play safely inside and still feel free. Shelynn is the property manager for the place we are now living in. Though the property was built over 40 years ago, Shelynn has always been there to help us get things done, i.e., any repair has been done in a timely fashion and we have always felt like we are well taken care of. I highly recommend Shelynn, and because she is at BAPM, I have to recommend BAPM. She makes things happen. read more

I've had the privilege to know and work with Sheylnn Marenco of Bay Area Property Management. She's a wonderful property manager, and has been a tremendous resource for information for owners and my clients who are considering how to maximize the income on their rental properties and someone whom owners can appreciate when having to deal with the not so nice aspects of property management. Shelynn is highly responsive, knows how to get things done, and always professional. I highly recommend her to my clients who want the peace of mind that their rental properties are being maintained well and that their income is being maximized. read more