I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

A great experience with Doctor B. I had a detached retina, he took me right in and performed the…read moreprocedure to reattach the retina that same day. The results were fantastic. All healed up, good as new. His team was courteous, quick, and Doctor B explained everything very clearly. He is obviously highly skilled, and I highly recommend him.

EBRC is great! I must have had swelling in my retinas over the years and didn't realize how my…read morevision was slowly deteriorating. Dr. Alexander Dillon has been treating me for the past several months and the improvements, especially to my night vision are remarkable. I used to not drive at night over the years because it was harder and harder to see. He has brought my eyes close to 20/20 and improved my night vision substantially. I was out and very hesitant last night riving home, but my vision has improved so much its a pleasure. I can see through the gloom.

Keep your appointment!!! everything is super sanitized and disinfected!…read moreI've had serious retinal issues and Dr Scott Lee at the E. Bay Retina Center has been treating me for the past six months. I had to go for a follow up check up today. Wow I was super impressed. They are taking utmost precautions and following very strict protocols for their patients' safety. There is very very very limited close contact. The outside doors are propped open, and there was no one in the waiting room. Every employee/doctor is careful. You are required to wear a mask in order to be admitted. They take your temperature upon arrival and limit talking . Dr. Lee only talks when he's 6 feet apart from the patient. They constantly sanitize the examination rooms and are being ultra cautious. I haven't felt that safe in a long time. If you are a patient here do not delay seeing them for important follow ups. You will be well taken care of in super sanitized surroundings!

I want to thank Dr. C. Luo and his Oakland staff for their professionalism, kindness, patience and…read moresupport. All of my in office visits are extremely pleasant. Respectfully and Most Grateful, Sandy Brock

Horrible experience. Was early for my appt. but told I would have to wait 1.5 to 2 hrs. past my…read moreappointment time because "that is the way things are done here." I was not told this when I made the appointment. Also the doctor I was supposed to see was not there so they'd assigned a different doctor without telling me. Staff did not seem in the least bit apologetic. I guess they are used to everyone being upset about waiting so long. I did not stay, didn't have an entire afternoon to waste. Beware.

Ken D. Last week I had my first appointment with Dr. Chan at…read moreWest Coast Retina. He was terrific as were all the staff. They were on time, welcoming and professional in every way. Dr. Chan's review of the state of my vision was very helpful and I left the appointment feeling reassured.

Maybe 90% or more of my reviews are 5 stars because I strongly believe in being positive, and I'm…read moremost certainly don't want to leave this negative review but feel a community obligation to do so. I was seen by Dr. Judy Chen, who did a good job assessing my retina issues, as far as I can tell. For that I'm most grateful and this is not a negative review of her. The staff at West Coast Retina have treated me the worst way possible when it comes to my records. First, they insisted I could easily access all my records (both images and doctors' notes) through their portal shortly after my visit. That turned out to be completely false - and nobody had the slightest issue with the fact that I had been lied to. Second, they told me the doctor's notes (which do not include images) would be in the portal by the end of last week. When they didn't arrive, a few days ago I again followed up. They said they'd get them soon, like maybe that same day. They would call me. They didn't. Third, for the images they said they'd have to mail them and charge me $30, so I paid that amount. When the images arrived, they did not include the ultrasound image, even though I specifically asked for that image and they specifically said they would send it. Fourth, when I last called to follow up again, they told me I could keep on contacting them. When I asked why they said that (because all I need is my records) they simply said "Ok, you'll get your records." Well, West Coast Retina, here I am AGAIN asking you for my records. I have serious issues with my retina and need expert medical help. I do not need a new medical records problem when other places easily get me this information very quickly with no problems. In the digital age, not only is there no reason for this, this is a deliberate effort to create a problem for me. AGAIN, please promptly send me the records and I will most certainly update this review if/when this issue gets fully resolved.

Kudos to the entire staff ,Great Experience Much Love to Ms…read moreAshley ,, Phone , front desk ) Awesome Person.." All things ' Amazing Cool Cool Place...JJP

Dr. Agadzi was my surgeon for my recent cataract surgery. He was phenomenal. He took the time to…read moreexplain the procedure and answer all of my questions. In addition, his staff was very efficient. They provided me with information that laid out all my appointments and information that I needed to know for the surgery and after care. I highly recommend Dr. Agadzi. He is the very best.

Dr. Yalamanchi is an amazingly skilled and compassionate physician. While under her care for an…read moreautoimmune eye condition, I not only felt professionally cared for, but I was also treated with dignity, kindness and respect. Her passion for her speciality is made evident through her knowledgeable, thorough, and precise diagnosis. I am forever grateful.

It's time for my eye exam again. I've had good experiences with Redwood Eye Center in the past and…read morethey continue with their excellent track record. I checked in easily and quickly at the front reception desk. Had a mild wait while I scribbled out some paperwork and and then after a few more minutes, went to get my eye exam I saw Quan Dao for my exam. I've seen her twice before. The last two times were quite interesting. I had a routine eye exam and then I suggested if the prescription was simple enough that I could get it fulfilled at Costco. Oh, that was not the right decision for me. My prescription IS simple but Costco had to cut my lenses four times and they still failed. They sent me back for another eye exam to make sure my prescription was "correct". If there was a "mistake" in the prescription then I was allowed a free redo. There was no mistake in my prescription, but there was some room for a fudge factor. Which changed the prescription enough to get me a free redo at Costco. That was the whole point of the exercise. Well, the exam this time went smoothly. I suspected there was some very minor change to my prescription which showed up mostly in my nearsightedness. I felt I might benefit from some extra power in the lens there. Bingo. That was the exact result of my new exam. This was such a minor change to my prescription that Quan Dao and I debated if it was worth it to get another pair of glasses. In the end, we decided the problem could be solved with a minor upgrade in a pair of cheap readers. These cost anywhere from two bucks to 20. Then we both recalled the Costco experience and shuddered. We both agreed it was not worth going through anything like that again not for this minor prescription change. Checking out was a breeze. I just needed to pick up the printout for my new prescription and it was done.

Front desk seems like they more there to gossip with each other then help. Rude not helpful…read more Glasses take forever going to walking around blind for a while. Trying to get help is crazy no follow up no customer service. I have no contacts can't order cause they are on back order never got told anything.

Tried to diagnose me w/glaucoma after putting dialation drops in my eye. He checked the pressure…read moreat the point. Dialation drops raise the pressure in the eye - it even says so in their handouts they give out, so why would you put dialation drops in and then take eye pressure?????? By the way, I don't have glaucoma!!!!!

I went to see my optometrist about some floaters I'd been ignoring. What he saw was very alarming…read more... my retina was detaching. He insisted I see someone that day, and found Dr. Leong for me. I arrived at Dr. Leong's office late afternoon. When he examined my eye he said it could not wait until the next day. He stayed late into the evening, doing a complicated cryo/bubble repair. I ended up with no vision impairment at all, which seems like a miracle. My grandfather had a detached retina, and his vision was severely impaired afterward. Dr. Leong's manner was good, thoughtfully answering all my questions. His follow-up care was attentive.

I have been bringing my gram here for years. We are seen on time and taken care of in a timely…read moremanner. She gets eye injections for wet Macular Degeneration. The needles are huge but she is such a trooper and the staff does a great job at numbing her eyes! The front office team are always welcoming, professional and kind. The office is clean and spacious which is great because my Gram has a wheelchair as most clients have walkers, wheelchairs, canes etc The entire office team are very helpful, patient, kind and professional. We are a patient of Dr. Powers and we absolutely love him. My gram had a few complications with a previous doctor but since we switched, it's been great! She goes home without a headache, her vision is almost normal by the time we get home and she doesn't have to go straight to bed when we get there. We are very grateful for him as grams vision has not gotten extremely worse and for 90 years young, the shots have done their job!

Dr Ira Schachar performed a laser procedure for a retinal tear. He pushed so hard with the sclera…read moretool on my eye that he caused a tear on the surface of my eye which began to bleed. He then continued to push so hard that he burst blood vessels causing severe blood hemorrhage in my eye. He then proceeded with the laser surgery over the top of all that damage causing further damage to my eye. I would not recommend him for any procedure due to rushed unprofessionalism. To see photos go to my Google review.

Very kind, knowledgeable, and family oriented. I have very loving sisters in my family, and they…read morereminded me of my sisters... professional, informative, and focused towards patients inquiries. Great Experience!!! Gabriel Shepherd

From the optometrist to the front desk staff, they are Very friendly and knowledgeable …read more Been coming here for 5 years and very pleased with them.