stupid us; we paid $599 for a bike Merach and Amazon are selling for $379. bike is fine

My husband has worked with Play It Again Sports for years in his PT practice. With the rains coming, I wanted a new, simple treadmill for our home gym. Once again, Play It Again Sports delivered and set up the perfect equipment for our needs. read more

Not here to bad talk anyone, just a review of my experience. I have some skis to sell. Their website has a video about how they will buy your equipment no matter the season. So I thought, great! It's July, let's get rid of the skis. Well apparently that is their corporate website that has that video. The sales person at the PIAS in Santa Rosa was pretty rude in curtly explaining that after doing a google search for PIAS, going to their website and watching a video, I should've continued further and found their website specifically for the Santa Rosa store, in which case it is "clearly explained" that they don't buy skis until November. I definitely take the heat for trying to sell skis in July. My bad. But after watching the video, it seemed to be their policy to take equipment any time of year. Also, what would've been a nice response to me is something like, "Oh, yeah, I'm sorry. That's our corporate website. I'm really sorry for the confusion, but each store is franchised, and we have different..." whatever. I'm sure this is a fine store for your used sports equipment needs. But would it kill you to be a little polite in explaining your policies? I won't be going back. read more

I stopped in today looking for used women's softball cleats. I didn't find any, but the customer service was outstanding! Steve was friendly, attentive, and made sure everyone got the help they needed as he acknowledged everyone in the store. Having employees that are knowledgeable AND personable is a rare find these days! The place has a great selection of inventory, and I'll definitely be back when I need some more gear. read more

Play it Again Sports has great deals on golf equipment that I want. Great selections and great prices. Very knowledgeable employees.

I absolutely love this place. Without the gym during the pandemic, I couldn't really do my isolate workouts. Decided to come in and pick up a few dumb bells and ankle weights. Wow! It makes it so easy to do intense workouts at home. I'm loving the ankle weights so much and can do so many different types of workouts. The staff is really cool and helpful too! It seems like the dumbbells 10 lbs to 30 lbs are always sold out. The selection is decent. You have to keep checking back in. Definitely worth the visit and for an open box type of product that works perfectly fine, saves a trip to the gym! read more

Brand New Driver and Wood. Best offer 300. I gladly passed. Don't expect anywhere near 40-50% of your equipment you bring in. Rather pay ebay fees. read more

I was in the market for a used treadmill. I tried Craigslist but the treadmills were either overpriced or 10 years old. Most required the buyer to pick up which is a hassle (renting a pickup truck and hiring help). I went to Play it Again Sports and Billy and Steven helped me out. I found the perfect treadmill and they offered to deliver it to Healdsburg for a fee. I bought it yesterday and Steven delivered this morning. They offered a one year warranty on parts and labor and the only thing I have to pay is a trip charge to cover the technician's time. I suspect I won't be needing to use the store warranty as ProForm treadmills are well built. Great sales and service. I highly recommend them. read more

Play It Again Sports - ProForm treadmill delivered to my place in Healdsburg - Sporting Goods Near Me - Santa Rosa, California

My husband has been in work out mode and "play it again sports " has been so helpful guiding us and finding all the things he's needed to get started. Everyone in the store is happy and knowledgeable and takes the time to find out what ur work out goals are. Large selection of new and used and very reasonable prices Thx again for the on going support read more

If you want to be treated well, shop here. Every time I enter, I am greeted by a friendly hello and a smile. They have a great selection. Shopping here supports locals and they support back. My only sport stop, always! read more

My son plays various sports, and he grows quickly. Sporting equipment can be costly and having the option to get a better pricing as well used equipment in great shape will go easy on the wallet. Perfect for several things and buying brand new quality equipment. read more

I came in requesting information and I was impressed by how knowledgeable the staff person was. Bought an exercise bike from them a few years back and I had a question to ask. read more

We purchased a used water rower which turned out to have a cracked tank. I contacted Play It Again Sports and spoke to Manny who immediately started to work on resolving the issue. After sending him photos he reached out to the company rep, ordered the replacement tank, and provided frequent updates on the status. Once the item arrived we brought the rower in and the tank was replaced, all at no charge to us. Buying a previously owned pieced of equipment always carries a certain degree of risk however I was both pleased, and highly impressed, with their overall approach and the determination to make things right. Thanks to everyone at Play It Again Sports and I will definitely do business here again. read more

Worked with a really nice guy who took the time to explain how the equipment worked. He was patient with all my questions

Looking for a small bench for the basement. Owner, Billy suggested this flybird foldable bench...... yeah, perfect!! Fully assembled in box. Sturdy. Adjustable, and sets up/take down In seconds. Staff was great as always. Felt safe (COVID safety). Love that store. Thanks guys read more

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In the market for a quality spin bike for my home, I first tried Craigslist and Facebook marketplace. It wasn't til I went down to Play It Again that I found what I was looking for. Manny cleaned the bike a selected up, changed out the pedals, and had it ready for me to pick up within the hour. Once home, it made the most dreadful scraping noise, which I shared with Manny over the phone....he was at my house within half an hour to remedy the situation--which--if I'd had half a brain I could have done myself! Sales and service with a smile! read more

Really impressed with these guys, super friendly and customer service is their #1 priority. Manny was helpful over the phone, as I didn't want to drive up from Marin to buy a Little League approved bat, but I'm also not crazy enough to buy a $350 brand new bat for our son. I told him there are kids starving in this country! Is there a Goodwill or Salvation Army for this kind of stuff? OMG, kids' sports ain't cheap, if it didn't bring so much joy and passion to our son, along with outdoor exercise, I'd say the hell with it. Manny made my purchase simple and fast by providing all the deets over the phone about their used bats. He was also really patient with me. I immediately purchased the Yelp deal ($50 for $75 redeemable voucher) and used it to buy my son a Junior-approved Easton bat. The used bat was $99, do the math ~ score! I was definitely a happy camper...not too sure about our son. He really wants a new bat, a new helmet, new gloves, new catcher's gear, etc. The list never ends. If my husband undermines me and returns the bat for a new one via Amazon, I'd highly recommend he purchase one from these guys. Hubby tends to buy stuff online, which can be just as expensive, especially sports equipment. I'd rather go into a store and see for myself. Manny was wiling to go the extra mile to make customers happy, and that goes a long way! Keep up the great the work! read more

Play It Again Sports - Sporting Goods Near Me - Santa Rosa, California

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Billy, the owner, was extremely gracious with returning the bike I purchased without a qualm. Much appreciated!

I needed a few items to copy my physical therapy routine. I walked away with a Pilate mat, some bands, and a great deal on a treadmill and exercise bike. The assistant manager was very knowledgeable of the business model and how to do no pressure sales. This made buying everything easy. Stop buying on Amazon and check them out first, I couldn't have got the items I did on Amazon especially because of shipping. I hear a radio ad for over 30 years and finally went in. Ha! read more

Great selection and extremely helpful employees. Prices are very reasonable. After looking around for new snowboarding pants and finding them around 300.00 Play it Again has brand new ones for 60.00! Not a "brand name" or fancy but they will get the job done just the same. I'd go back for the helpful employees alone. read more

I needed some weights to act as ballast for an outdoor canopy, and BOOM! This place had exactly what I needed at a fraction of what they retail for. Excellent customer service, and the new signage made it easy to find. There is a good reason why this business has been in Sonoma County for 30 years. I'll be back. Thanks, Play It Again Sports ~ read more

We just purchased a new XEBEX rower from Play It Again Sports. They demonstrated how it worked, how it folded up easily to roll out of the way and it's small footprint and that it was quiet and very well made. Quick, honest and efficient! VERY happy with our purchase! Thank you! Dave and Trish read more

I have driven by this store several times recently and noticed it was always busy with customers. After our gym closed I decided to go in and see their equipment. Even with lots of customers buying things and folks like me with questions, Billy the store manager made time for me and took care of everyone there. With all of my questions answered, I ended up purchasing a great home gym. Manny got me scheduled within days for home delivery and assembly. The delivery company they use, Fitness Fixers were amazing. They arrived right on time and put my machine together perfectly. I was thinking about buying something on line and trying to put it together myself. So glad I shopped at this awesome Sonoma County store and got such great service. I will definitely buy more equipment from them. They have fantastic customer service plus sell state of the art equipment. So pleased with my purchase. read more

Play It Again Sports - BodySolid G1S - Sporting Goods Near Me - Santa Rosa, California

I had a profitable experience at Play It Again Sports, I was given a good recommendation about an exercise bike that suited my needs and received a fair price for a rowing machine I was storing. The delivery was on time, my old stationary bike and the rowing machine were removed, no hazzle. That's what we love. read more

Steven was SO much help in finding the perfect gifts for my growing son! I was impressed with the selection during the holidays even! Wow! The prices were unbeatable from my shopping experiences this holiday season and the service impeccable. I sincerely appreciate the friendly and knowledgeable help. It makes me feel good supporting local businesses and when the business is this good, it egrets GREAT! They had so many different selections of both new and used everything I could imagine! I called ahead to make sure they had what I was looking for and that really helped. I found other things and look forward to coming back after the holidays to shop for myself. I did have some not so stellar experiences in the past, that is so the past. 5 stars for service, pricing, location, parking, selection, unbeatable friendly knowledge and LOCAL! They even will help you find what you are looking for if they don't have it! They go above and beyond! Thank you play it again sports! You are our family's first go to for sporting goods. We appreciate you!! I almost forgot...I bought a 100 lb punching bag for $100 brand new! What?! I don't think you can beat that anywhere around here. Heavy bag gloves for $20 and everything else was priced extremely well. Steven even brought the heavy punching bag to my car! Thank you, thank you! read more

Excellent customer service. They have a wide variety of products, some new, some used. Prices are pretty fair and staff is very helpful. The set up Of the store is a bit chaotic but I think they are doing their best w the space they have. I will definitely be a repeat customer! read more

Stopped by today to take a look at some options for a starter bench and weight set for my teenage son for an upcoming birthday. Honestly wasn't expecting much more than ideas, but hoping for some info at the minimum. I wish I caught the name of the person who was helping me but he was so knowledgeable and showed me every possible option in the store both new and used including something in the outside back corner of the store. Turns out, I found exactly what I was looking for without breaking the bank and he squeezed in an extra deal for me at the end and loaded everything in the car. My favorite part was that he sold me everything without up-selling or mansplaining. Really nice selections, easily found what I needed and happy with the customer service. Great job! read more

I recently went into the store and immediately regret I even went in. The reason why I went there was to look for dumbbells. There was a young kid helping me find what I needed. He offered different dumbbells at different prices. At the register there was a very smarmy, aggressive, used cars salesman. He immediately did the transaction and it was much more than what I was told. When I told him I didn't want the dumbbells anymore he was aggressive and told me the transaction was already done. He kept pushing the receipts towards me and telling me the transaction was already done. He refused to listen to me or even do a refund. He said I couldn't find a better deal anywhere. He says he prices his products the best and is here to serve us the community. Obviously he isn't here to serve the community when he won't even listen to his customers. Yes, I could've received a better deal online or at target. Needless to say I will never return to play it again sports and I will never recommend this place to anyone I know. read more

I love Play it Again Sports! I bought my stationary exercise bike there several years ago at a great price and it's worked perfectly. I've ridden the heck out of it and wore out the tension handle a couple of times, both times I called the store and their technician was able to diagnose the problem over the phone and order my replacement part for me. They didn't even charge me for the part! I also bought my Auntie an exercise bike when she wanted one and she's very happy with it. Buying used items is not only economical, it's also ecologically correct and when you go to Play it Again, you know you'll get a great deal that will be backed by the awesome staff! This is always the first place I look for exercise equipment! read more

I usually like coming into these stores - but there's a guy here named Max that's a real Jack-Wadius. Avoid at all costs. That said I like looking at different sports equipment - although, I think this one is priced higher than the others. Easier to use craigslist. otherwise it's a cool store - one person can really make an experience bad - no matter how good everything else is. read more

I bought a used Schwinn elliptical from Play It Again Sports in May of 2017. It worked fine until it locked up last month. I called to see if they had a service crew. They didn't, but recommended Fitness Fixers. I called Erik at Fitness Fixers, and he did a great job replacing the drive belt and tuning up the elliptical, at a reasonable price. A few days later, while cleaning out the desk, I found my original receipt for the machine, and was surprised to see a hand written warranty, covering two years! Who warranties used equipment for 2 years? Play It Again Sports does! I took them the receipts, and they reimbursed the repair cost ( less $60 for the house call, which was spelled out in the warranty) on the spot. This company has been around for a number of years, obviously because they provide great customer service. I highly recommend this business. read more

Wow! I had one of the best and easiest experiences of my life here. I was desperate for a treadmill, and due to the times they are next to impossible to find. They had an open box and gave me a killer deal, then while I'm trying to figure a way to get it home, they offered delivery and assembly for a small extra fee! Highly recommend! Excellent and friendly service, my first stop next time for my sporting needs!! The best of the best! read more

I went in for the first time yesterday around 5:30. Play It Again has a wide selection and had exactly what i was looking for! Unfortunately, the man on staff was not wearing his mask when I entered the store. He then put his mask on and within the 10 minutes of me being in there he took his mask off again and answered the phone. Made me wildly uncomfortable because of Covid. As soon as I noticed his mask was off I left. Irresponsible because it is indoor shopping. If covid weren't happening I would have gladly supported this business. If you stay open please actually enforce employees to wear their masks otherwise you will continue to lose money. read more

I went into this store 9 months ago, looking for a used Total Gym. They didn't have one at the time, but they said they'd call me if one came in. So often that becomes an empty promise, but today, the call came when one arrived there. It was so refreshing to have a business be true to their word and follow through even many months later. That is good customer service. I recommend them without reservation. read more

They re extremely knowledgeable about what they sell. They also do research so you don't buy junk. Picked up a portable cycle machine and he told us why this is the only 1 he sells and how it works. Told us we could return it no problem within 2 weeks. I will NOT return it. It works great and perfect. I highly recommend if you need any equipment to call or go see them. They will answer all your questions. read more

This review is only for ordering and crossfit related fitness equipment. They lack the quality equipment that is used for functional fitness that you will find in a crossfit box. I wish they would carry more recognized brands such as, rogue fitness, kettlebell kings, rep fitness, etc. If you are looking for high quality crossfit stuff, this is not the spot to look. Every once and a while they will have a good price on concept 2 rowers but you need to check them out because sometimes the pictures online are misleading. I ordered a product on July 10, and now as of this review it's the 27th ...I was hoping the product would be in by now. I understand that they had to order from a catalog still slow on there end. Going forwards I will not be ordering new products from here unless it's on the sales floor. Other than my review, the store has some nice finds and it is worth checking out. read more

Amazing selection of ski equipment, knowledgeable, friendly staff willing to spend the time clarifying the difference in various options available. Excellent deals on quality new and like new items. We will be back! read more

I was looking for a treadmill, but didn't really know what I needed. Steven and Manny were super knowledgeable and guided me to exactly the machine that's right for me. And I so appreciated the careful delivery and set up. read more

Went in for a Teeter tilt table, we spoke to Manny, he was very knowledgable, explained the purpose for the machine, and what to do with it. Was able to try one out there, and we purchased a new one from him. We are very satisfied with our experience. Highly recommend Play it again. read more

Fantastic customer service! Feeling sick of being stuck at home and unable to go the gym, I called Play it Again Sports to inquire about treadmills. Although, due to the stay at home order, I was unable to go the store to check out the inventory, Manny provided details about the available treadmills within my budget. I ended up purchasing a treadmill best suited to my needs over the phone (yes, it was odd buying something like this over the phone, sight unseen). Play it Again delivered the treadmill next day and set it up in my garage. Will 100% do business with them again. We love our treadmill! read more