I recently adopted a new dog and noticed that he's been scratching his ears quite aggressively. I…read moredecided to take him to the vet for a checkup. When I called the clinic, I spoke with a friendly and helpful receptionist. She informed me that they don't take appointments, which should have been obvious from their name. Upon arriving at the clinic, I was warmly greeted and asked to complete a new client form. I did so and waited for about 10 minutes before the staff came to collect us. The lady who accompanied us to the examination room was friendly and patient with my dog, who can be a bit anxious when meeting new people. She examined him and diagnosed the issue. She then informed the veterinarian who arrived shortly thereafter. Since my dog was reluctant to have anyone touch his ear, the veterinarian took him to the back of the clinic so that others could assist him. When the veterinarian returned, she explained the procedure and what I could expect in the coming days. Throughout the entire experience, I was impressed by the professionalism and helpfulness of the staff. I highly recommend this clinic to all my friends.

My friend yook her cat there and they didn't treat her. Said they couldn't even get her out of the…read morecarrier. I certainly won't take my cat there.

Once again I want to thank the Doctors/Staff at Apollo Beach Animal Hospital. We discovered a tumor…read morein my 12 year old beagle, Oreo, from an ultrasound after spotting blood on his pillow. We lost our other beloved beagle, T, in April due to TCC so we were very worried. Dr. Diana did a thorough exam and the necessary blood work to ensure he had no complications prior to surgery. Dr. Melilli performed a spleenectomy on Oreo. She is also the one who operated on T. Her expertise and precision is beyond approach! Oreo's biopsy was benign, is 3+ weeks post surgery and doing great with a scar you can hardly notice. We are extremely grateful to Dr. Diana, Dr. Melilli and staff for their quick action, expertise, warmth and care of our boy.

Overpriced **Warning: Consider Your Options Before Choosing…read moreThis Animal Hospital** I do not recommend this animal hospital based on my experience. In 2020, I brought one of my cats in to be spayed. At the time of discharge, we declined the recovery shirt that was offered. We were never given the shirt, nor were we informed that we would be billed for one later. According to the hospital, we supposedly agreed to pay for it at the follow-up appointment. That never happened. For the next two years, while we continued living in Ruskin, I never received a bill, phone call, email, or any other notification that there was an outstanding balance. My phone number has remained the same since 2012, and after moving due to military orders, I still received no communication regarding any unpaid charges. Now, in 2026...six years later....I received my first phone call from the hospital stating they intend to send a **$25 charge** to collections. They claimed they had contacted me multiple times, which is simply not true. No notices or calls were ever received. Sending a customer to collections years later for a charge that was never communicated is unacceptable business practice. At best, it demonstrates extremely poor recordkeeping and customer service. At worst, it raises serious concerns about how this hospital handles billing and communication. If you're comfortable with the possibility of being contacted years after your visit for charges you were never made aware of and being threatened with collections over a $25 item you never received, then this may be the place for you. Otherwise, I recommend choosing a veterinary practice with transparent billing, timely communication, and better customer service.

The people at Boyette aren't just staff--they're family. Every little one who walks through their…read moredoors is treated with genuine love and respect. That includes my own, who can be a challenge at times, yet they are always met with patience, understanding, and kindness. They celebrate the good visits right alongside you and stand by your side during the difficult ones. That kind of care is rare and deeply appreciated. I am incredibly grateful for this office, Dr. Nancy, and the amazing professionals who make it what it is.

Couldn't be happier with the service received. We've known Boyette Animal Hospital for years but we…read morechose convenience (Ruskin Animal Hospital) over excellence instead. Just my two cents.

This morning was the very first time I took my baby there and I can't Praise them enough!…read moreI needed to get him in as soon as possible & was able to get 9:30 am appt. Thank Goodness! Carole who I spoke to on the phone was so helpful, so sweet, so kind, it made me a little less anxious knowing we were going to them this morning After we got there, I explained to Carole, how my baby gets nervous & anxious around others, she out us in an exam room by ourselves! How wonderful was that???!!! Next, we met beautiful/wonderful Jessica, the assistant whom I explained everything going on, she says she would speak to the doc & be back in a few In walks in the beautifully amazing Dr. Collins, whom I explained everything to asking questions in between then, explained thoroughly what to do/not to do along with explaining what she was gonna do with my baby We are definitely going back for life! I felt comfortable talking to both Jessica & Dr. Collins, my baby was comfortable with them, not nervous at all And Best Part Is They Take Cash or cards to pay! Also, ask you if the price of the visit is okay, that you have enough & the Angel Jessica even gave me a discount at the end! All of you are Sweet Angels! Anyone has any issues, you're just crazy in the head Thank You, All of You! Cant wait to see you next month!

Received text from vet where I used to live saying my pets shots are due. Found this animal center…read more They say shots not due until July they did a wellness exam with senior discount out the door $214! Will NEVER go back. Such a ripoff!!!!!!

Tech Jamie was awesome! So kind to my dog Bella. Love Dr. Raatz. He always answers all my…read morequestions. Lori is always helpful with making future appointments and answering any questions. Joy Wright was so very kind and helpful in getting pain relief for Bella following her surgery, I so appreciate her! The entire staff goes above and beyond in helping their patients.

Great place , been taking care of my dog for 5 years . Everyone is so nice and attentive .read more

Dr. Jenny Groover is the absolute best! Brought my dog in needing to be seen by a critical care…read morespecialist. She explained everything to me very clearly. She is very pleasant, caring and thorough. She actually listens to my concerns and took great care of my dog. Would definitely recommend her and Fetch.

It is scary when you have to take your fur baby to a hospital for a medical issue. Recently, I had…read moreto take my boy, Poncho, in for the removal of his gallbladder and spleen. We had an appointment at Fetch, Brandon, with Dr. Ivy Arnold. Immediately, after meeting Dr. Arnold, surgeon for small animals, I felt my boy was in good hands. She explained the procedure and the possibilities of the surgery. My experience with Dr. Arnold and the hospital staff has been amazing! I received several updates after the surgery and the day after, along with pics! My boy is doing so well, he gets to come home today! I can say I was less stressed knowing he was in good hands! Also, it was comforting to know that during the night, there was someone there to look after him, not being alone in an empty building. I highly recommend Fetch, Brandon! Thank you, Dr. Arnold and to the Fetch Staff! YOU ALL ROCK!

Trust! Dr Rivera and Chris and Annie and Jen and the entire staff sincerely care! I love to watch…read morehow their team works together so smoothly!

Pros: we started going here back when the original vet was still working here b4 he retired.. it…read morewas awesome..he genuinely cared as well as the tech he was working with.. neither are still at the clinic. Cons: Since- it has gotten worst.. missed yearly shots and routine check up and asking us to bring pet back which means extra $$ for each visit Prescribing meds at a nominal price instead of allowing a script written and fill elsewhere at lower cost Not really listening to concerns instead repeatedly ask about something when solid fecal was provided but repeatedly asked about diarrhea as an example...what?? So im paying for you to test (2 costs on bill) it but you don't even know the state its in?? The constant lateness of appts.. telling me I can't be 10 minutes late yet once we arrived early and on time.. still waited almost an hour to be seen. This place does not care about animals, it cares only about the bottomline which is $$$

It was a sad day on march 30 when i had to take my best friend of 14 years in to be laid to eternal…read morepeace....my heart was breaking....i was hurting....but the staff went out of their way to get me in as a walk in..no appointment...and they made the process much easier than i expected....i miss my little buddy but i know he was given the respect and dignity he deserved....i stayed with him till the end just like he showed me 100 % loyalty over the past 14 years Thank you.....youre kindness means the world to me

YES! I DO recommend this place! I tried a different vet out in Seffner, it was so filthy I was…read moredisgusted! It was horrific! This place is so clean and nice! The AC works and keeps not only myself cool but my pup cooled off as well. That's important to me especially on hot days that we have here in Florida. They're usually pretty quick at getting your special baby in for an appointment. I feel they do care about your pets health and care. Not just about the money. Thank you Big Bend Animal Hospital for caring for my Juju. I'm so thankful for you!