I don't normally get laundry service so I wasn't aware that they charge by the lb. I came here and…read moredropped off a large duvet (which probably weighed 4lbs). I believe minimum charge is $20. No big deal but next time I'll definitely bring all the duvets! It was cleaned and ready in time. They have a somewhat chaotic parking lot but when I'm just dropping off stuff, not a big deal and have never had issue finding street parking nearby.

I've been coming to this place for many years. Today I had a terrible experience. My clothes did…read morenot wash all the way and I did not ask for a refund. I asked if they could rewash my items. The Asian owner said no he is not able to and I have to pay again and the Hispanic woman said there's nothing she can do. They were extremely rude. I decided to take my clothes elsewhere and have them re-washed..

I was happy the owner was there and I was happy I was able to use the credit cards because I didn't…read morehave cash. Clean but busy.

Little washing machines barely run any water. I'm sitting here, literally watching a load of my…read moretowels in the washing machine with no water. A total of 25 minutes for the entire load and now I have 12 minutes remaining and all my towels are still dry. There is no water in this washing machine. Prices slowly going up but the machines aren't even worth it anymore. Soap isn't getting washed out ( I always add the right amount so NO im not over doing it with the soap). This laundromat was always my favorite because it's close by and most of the time its never really busy and all the machines use to work so well. Maybe

I really love this laundromat because it's always clean and comfortable. The owner changed the last…read morewash time to 10:30pm recently, this is very convenient for people who get off work late.

Open late is why I'm here!! Last wash is at 10:30pm everywhere else it's at 8:30pm no quarters only…read morecard :)

Rarely will I post anything online, but when I patron a business that I feels deserves it, I…read morecertainly will! With the coin shortage due to covid, this Laundromat is already ahead of the ball with mag-stripe card readers installed on each and every washer & dryer (Visa/MC/Amex, and their own FastCard - which you can purchase with bills.. The Staff was incredibly welcoming and friendly. Major Props!

Gotta be careful with the dryers for once you start depositing multiple quarters to dry the dryer…read moremay not credit you SO WATCH THE TIME AS YOU DEPOSIT YOUR QUARTERS AND THEY SHOULD PUT UP SIGNS TO TELL YOU SO.Staff is friendly and the earlier you come the better so get there at opening.

This used to be my favorite laundromat, but not anymore. It has many good qualities but I have…read morerecently changed the pricing scheme for the dryers to be what I consider practically a scam. It used to be that a quarter would buy you several minutes, but they have changed the dryers to have a $1 minimum charge. What this means is that if your laundry is not quite dry after the first round of drying and you don't get to the dryer before the cycle ends, You are not able to put in a quarter to get a few extra minutes to get it dry. You are stuck with the $1 minimum charge. This is not just extremely annoying, It represents a pettiness on the part of the owner.... that they are trying to get 75 extra cents from a customer who only needs 25 cents more time. So, sadly, after many years of loyalty to this establishment I will be looking for a new laundromat.

The Mecca of laundromats! Super clean. Attendant is consistently going around and cleaning. Lot's…read moreof machines to fit any need. In addition, they have an app, DexterPay, that makes it so easy to pay, set your settings, and monitor how much time's left. I love this! The parking lot's hit or miss, as far as availability, but there's also street parking. There's a 7-11 next store, which is also convenient.

Service requested - dry cleaning and alterations Quality -…read morevery good - fast TAT & easy drop-off/pick-up Value - good - not expensive, not cheap, but reasonable given the quality. Folks gotta eat & live. Will return with future dry cleaning needs. Love supporting businesses in the Deep East.

My wife requested I take her wedding dresses to the best cleaners in Oakland and despite this…read morelocation being 15 minutes away on 580 I would say it was well worth the trip. They have a very efficient system for drop off and pick up (text message when clothes are ready) and turn around time is certainly reasonable. I dropped off 1 long wedding dress, 1 formal long reception dress, one short wedding dress, and a veil. These were absolutely dirty along the trains of the dresses and the veil from the various nights of dancing throughout our wedding weekend. We got them back nearly flawless, the only thing I can honestly say I found were VERY VERY FAINT dirt stains on the bottom most part of the dresses/trains that you honestly won't notice unless your looking at it from the ground at 6inches away. So in short, they did a great job on these. Which given the total price ($175 total) it was worth it. Highly recommended.

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

I saw Family Laundry recommended in a local social media group a few years ago and gave them a try…read morefor bedding, throw rugs and pillows--best decision I made in a long while. You choose pickup and delivery windows on their app, select optional handling (oxy clean, double wash, etc.) from their default of wash, dry and fold--and that's it. They come right to your door and keep you informed on both legs of their trip. The standard minimum charges per maximum weight are spelled out in the app, as are charges for any of the requested special treatments--and they are great about clarifying anything you're unsure of. It's been wonderful service all around.

I had some items rush cleaned here for a funeral and the skirt I took them was white but came back…read more"off yellowish" and was pinned to the hanger with large pins that left large holes in the band of the skirt that is supposed to show and totally ruined the outfit! I had to last minute shop for a new outfit! I was there from out of town and my family referred me here but I will never return to this location again

Business is closed and have moved 5 minutes away to Mills Launderette behind Mills College. They…read morenow do everything in house (dry clean, laundry, wash & fold, tailoring, etc.). Definitely worth the drive IMO!

I was looking for a new dry cleaners in the area and I thought I'd give Thrifty's a tryout. I dry…read moreclean my shirts more than anything else, so I took one of my shirts in to see how well they would do. Personally $4.25 (CASH ONLY!) to dry clean one dress shirt is a bit steep. However, they do have friendly service and operate their own plant. I would go back only as a necessity. They did a great job on the dry cleaning. (Many places don't get the ring off the collar or leave creases/ wrinkles). My shirt was cleanly pressed and didn't smell of the usually dry clean smell.

This was my second time trying out this cleaners, and it will be my last!! This Saturday I went to…read morep/u some dress slacks that needed repair, unfortunately I did not have my receipt, but had my Drivers License. The clerk asked if I had my ID and I confirmed, and pulled it out, he then states ok, sign your name here and put down your Drivers License! What my drivers license number I asked?, why do you need me to write it down, when I am showing you my ID!! (NOTE: I have a Unique Name) To make a long story short, I drove home to retrieve my receipt, and picked up my pants. Your policy seriously needs to change. No worries though..you wont be getting any business from me...I have been living in this neighborhood for over 13 years, trust me I will put the word out, about your horrible customer service!!! Hotep

The facility and equipment were clean and in working order. Remember the machines use a card that…read moreyou add money but it is extremely easy to use. Will definitely go back and recommend.

Machines are clean and quick -they take apple pay so it's convenient. Prices are a bit high - $4…read morefor a wash in the smaller washers I believe. There's not a lot of space, it's a small laundromat. I wish there were more seats - or maybe even using some of their parking lot to create a seating area. If you want to stay with your close you just kinda have to stand around. No AC so it does get warm in there. I read reviews about the parking prior but I didn't think that people would park that badly. I think it's super inconsiderate, but people parking right in front of the driveway to get in - when theres a lot of space. Luckily I have an SUV so I could go over the curb a bit. There's some huge cracks/holes in the parking lot so part of it is lowkey inaccessible to park on. I wish they'd smooth out the lot and paint lines so people know how to park better.