I've been coming here for many years. I live in Bay farm for 13 years. I was disappoint when the…read moreownership changed, but the new owners seem nice. I brought in one of my favorite polo shirts to be washed and cleaned, and they also repaired a tear on the left side. They did a great job, and I'm very happy with the results. I'll definitely be back.

The final product was as expected, but I had to make 3 trips. They said my alterations would be…read moredone on a certain day, so I went in and got them and took them home, only to find out they had not even been worked on. So I took them back. They then said to come back next week on a Monday, and I did - but they still were not done (another wasted trip). No phone call alerting me. They said to come back Wednesday, so I wised up and called first - still not done (and no phone call from them letting me know). Finally the day after THAT, they were done. All of this seems avoidable by 1) checking if they are done before giving them out and 2) providing a phone call to alert me if things will be late, so I don't drive all the way there for no reason.

Went to wash my suede jacket and they took it for two weeks and then called and said it was ready…read morebut in fact they said they couldn't wash it. Bummer.

I took a dress here today to dry clean. They told me it was permanently stained and they couldn't…read moredo anything to help me. The dress was important to me and I went home crushed because it was labeled dry clean only. I felt the lady shame me about the state of the dress. As a last ditch effort to save a beautiful dress, I sprayed it with stain remover and soaked it in cold water with oxy clean. Fingers crossed, ready to abandon my dress, all the "apparently" lifelong stains are gone. There is one stain remaining in the lining of the dress. That you never see. Knee high stain in the lining of a floor length formal dress. Wow. Never been before, never going here again. Try somewhere else.

I stopped by this dry cleaner to ask for a rough price range to hem a dress. I didn't bring the…read moredress with me because I was already in the area picking up food and simply wanted to get a general idea of the cost before making a separate trip. Unfortunately, the owner was incredibly rude from the moment I asked. I wasn't expecting an exact dollar amount, just a ballpark estimate. Instead of answering politely or explaining that they would need to see the dress, I was treated as though I was inconveniencing them. Customer service goes a long way, and this experience was enough for me to decide not to do business here. There are plenty of places that can provide basic information with courtesy and respect. I won't be spending my money at this establishment. What a biatch!

Jade made alterations to my granddaughters dance costumes and pressed the costume to make it look…read morevery professional. She provided exceptional services and completed work well before the deadline when needed. Thanks and will use again.

May does a very good job with what she does; prices very reasonable/fair…read more Making a correction May does alterations, Not a cleaners. San Leandro, Calif location.

I decided to go with May Cleaners based on the reviews here and from my local FB Being Neighborly…read moregroup. I had two dresses I needed work on: one being a wedding dress and another a dinner reception dress. For the wedding dress, all I needed was an inch hemmed from the front, the back length was completely fine. Second dress I needed altered and taken in at the armpits. She said it was easy and no problem. When I came back to pick up my dresses, she hung them up on the hook up front and I went to open the zipper of the garment bag to look at them, she insisted that everything was there and rushed me out saying that I could come back if there are any issues. Because of the great reviews I didn't think anything of it, but now I'm kicking myself for not checking then and there. I went home and checked and the reception dress was fine. There was some loose thread where they took it in but I can cut that excess thread, and some dark spots which can be easily wiped off using a tide pen, but the wedding dress had pulled thread in two areas on the front. I brought it back and she said they'd fix it. When I went back, she showed the dress and it was not fixed. I pointed it out to her again and she said that was already there, I brought the dress in that condition, the dress is cheap fabric and that they were trying to be nice in helping to fix what I had done. When I told her it wasn't already there when I brought it in, she said I must have done it when I took it home and they are not responsible for that. She refused to refund me. The positive is that it's not that noticeable and it wasn't an expensive dress, but there clearly wasn't any care when working on this dress due to it being "cheap" and the fact that they didn't want to take responsibility for what they did is so terrible. Learn from my mistake - take videos of what you're bringing in so that there's no question of whether they damaged your clothes.

Rude owner! I do not know who this guy thinks he is but he first approached me when I picked up my…read moretwo young kids. I had no idea who he is and he started to scream at me "you can't drive here!" WTF? No introduction. No context to why he is saying that. But he just kept saying "this is private property! You can't drive through here". Of course, I would get defensive! I had two young kids with me and the other side had construction going on. Where else am I going to go?! And honestly if he would have introduced himself and explained it was a drive-thru it would of made sense. I only later found out because the daycare teacher told me. But seriously? You cannot come out yelling without any context. No one can read your mind. I could have acted in self-defense if you had come closer. I could have kicked you in the face to protect my kids because you were EXTREMELY hostile. Honestly put up a freaking sign! NO ONE knows that it is a drive-thru. Stop yelling at people for not being able to read your mind. PUT UP A SIGN!

Extremely convenient and nice people as well. Have always…read morebeen able to count on them in a pinch. Over many years of using them Don has always been great - in a time of service decline they have maintained super service.

The best ever!! I…read moreordered some pants online and I've never gotten to wear them out because they were way too long. It's been in my drawer for over 6 months, untouched. Today, this is no longer the case! Thank you, Tina!

Excellent customer service and FAST turnaround time. Highly recommend and will returnread more

First time ever going to the dry cleaners! They were nice, quick and professional in taking my…read moreorder and were equally as fast cleaning my suit.

They charged me $40 only to do this to my hat. I expected more from this place. First and last time…read morecustomer!

I really hope that this small local business stays open for a long time. The people that run this…read morestore are endlessly kind and provide excellent service. They deliver deliberate, good quality services at a low price. They are friendly and greet people with a smile when they walk in the door. They are careful with your clothes and seem like they truly care about their craft. I have gotten shirts, pants, and jackets dry cleaned here and never have had any issues. If you live in Dimond or Laurel, this should be your go to spot!

I took a polyester jacket to be cleaned and pressed. I opened the jacket on the counter to show the…read moresoiled lining. Polyester is always pressed at low temp. When I picked it up, It was in a plastic bag and I did not look at it, unfortunately. When I got home and took off the bag, I found that the jacket was all wrinkled and the lapels had been pressed at such a high temp that they left press marks on the jacket. The sleeves, back of the jacket, and all the seams were all wrinkled. Rather than return it to this incompetent business, I spent 1 1/2 hours redoing this mess with my professional, garment steamer. I got it to look presentable. I WOULD NOT RECOMMEND Classic Touch to anyone who values their clothes.