I came in on a recommendation from a friend. Robin Dinner was my beautician. I really didn't have a style in mind, but I knew that I needed a trim. Robin took the time to ask me some questions and I told her just to go for it! I came away very pleased and made a second appointment. The shop is spacious and clean thumbs up! read more

Poor haircut, styling, and service. It's inexpensive, but I can't recommend this salon.

I just saw Cindy at Bay Cutters for the first time. She totally fixed my hair from a BAD hair cut I received from Great Clips. The haircut was so bad that I was teased relentlessly by my friends and had to wear a headband for a month to hide the damage. Cindy was able to fix my hair in about 20 minutes, only charged $30 (she trimmed my hair too), was super easy to get in to see, and everyone was super friendly. They have moved down Grand Street to a new location, but they stood outside and waved at me so I could find them. I'm very, very pleased with the haircut and will now be a regular customer :) read more

Did not want to cut my preteen's hair. Was disappointed at the lack of professionalism and the desire for positive community relations.

Mariselda is the BEST stylist on the Monterey Peninsula.... hands down. She's personable, professional and truly cares about what makes you look your best! Great salon and products. read more

I've been getting my hair cut there for 15+ years with Robin and never go anywhere else. I've always been satisfied with Bay Cutters, and Robin is reliable and has always given me consistently good haircuts. read more

I love this place! I've always gotten great haircuts there. EVERYONE in the place is friendly and has a great sense of humor, so it's fun even without the haircut. Olga is a fantastic haircutter, the price is right, and she actually cuts my hair the way I want her to, instead of an "interpretation" of what I ask for, which had pretty much been my experience up 'till I found her. I highly recommend this place! read more

I was recently in Pacific Grove, CA for 4 weeks from Washington D.C. My grandson and I went to Bay Cutters for haircuts. I really wish I could remember the name of the woman that cut our hair because she did a fantastic job. (The only detail I remember is that she has a daughter that is a freshman in H.S.) Maybe her name was Diane. If you are reading this, I apologize that I cannot be more specific. The place is not overly fancy, but I am still delighted with the cut. I just wish I could move her to the D.C. area so I could continue to be her customer. She also did a great job with my 5 year old grandson who actually fell asleep as she cut his hair, and then he proceeded to eat a lollipop while she did mine. Thanks so much! read more

Absolutely horrendous place! I simply wanted a trim on the back, which should have been a simple task. But - for reasons unknown - hairstylist Cindy was rude, abusive and argumentative from the minute I sat down. I have never had an experience like this in my life. Run, don't walk, away from Bay Cutters! read more

Robin, Cindy, Olga and Maricelda are wonderful and very helpful. Robin colored my hair and it came out amazing! They are all very friendly and professional. I highly recommend this place to anyone wanting excellent service and great prices. read more

I've been getting my haircut here for years. I get the George Clooney haircut. Just for a little variety, I'll go a different hair cutter once in a while, but immediately come back to Robin. She is sooooo nice. Even when I am grumpy....she is nice. read more

I live here in PG and love to support our local businesses, unfortunately I will not be supporting this one. I drove by the other day thinking why don't we (family of 4) get our hair cut here? So when my daughter needed a cut within the next few days we headed down the street. Sadly, while there was only 1 customer inside...we were not even acknowledged when we were standing at the counter for several minutes even though an employee was standing only 4 feet away from us on her phone. Now I certainly don't need to be treated like a princess, but I would have at least appreciated eye contact to let me know that 1...I see you and 2... I'll be with you in a moment. Instead, after we stood there a bit longer she just walked right by us to continue her conversation outside. Finally, the other employee who was legitimately helping their customer asked us "who are you here for" (mind you, there was no hello or smile in this interaction) when I responded "No one in particular, do you take walk ins?" She had a hard time walking over to check her book and say she couldn't help us and that it depended on the lady right there (her words) as she pointed to the woman still on her phone outside. As the woman on the phone headed back in, she abruptly let us know that NO she could not help us...I simply said "okay, thank you" and we were out of there!!! We should have been out of there several minutes earlier, but I was trying to be patient and understanding... maybe they were understaffed or having a bad day...any way shape or form, I feel that even if they could not help us right then they could have done better in making us feel welcome and we won't be back. For what it's worth, I think she did say she was sorry as we were walking away...sad face! read more

I have been a client of this shop for over 15 years. It is easy to make an appointment and I have always been treated with respect. Fair prices and easy parking in this lovely village on Monterey bay make for a pleasant experience every time. read more

I recently moved here, and Bay Cutters was recommended to me an inexpensive, good haircut. I don't remember which stylist I saw, but she was very nice. She came in on her day off to take my appointment. I had six inches of roots that needed to be dyed. I got the color info from my previous stylist and relayed it to the stylist at Bay Cutters. She was very knowledgeable, and suggested a color level lighter. I was a bit skeptical, but took her advice anyway. The color turned out to be a perfect match. The cut went pretty well. The stylist did charge me full price for the color. I thought it would be different, since I was only getting a few inches, but maybe six is the cutoff. I had a great experience. I gave the three star rating and probably won't return because the cut did not grow out very good. After about a month it looked like I had never gotten my hair cut and had been months without a trim. read more

I get a really good hair cut at a reasonable cost. I understand what the previous review said and I do think they need to work on the customer service my hairdresser is very friendly and she doesn't seem to have that problem. They need to work on greeting people as they enter. Give them another chance because of the quality of their work. I have paid 85.00 dollars at two other salons and got a perfect haircut for $30.00. read more