Turkish workers Vusal & Khayal arrived at 11:30 am within the given 11 am - 1 pm arrival window…read more They also pre-notified me when they were on their way to my location. Both gentlemen were 5-star courteous and professional. Removal/disconnection/disassembly of my 30+ year old twin stack washer/dryer appliance was not required for vent access. After field inspection of the condo rooftop site and unit appliance location because my dryer vent was a short location from the vent exhaust location (less than 12 LF upward) cleaning from the vent exhaust location was easy and was completed within 15 minutes. Vusal tested the dryer airflow after the cleaning and measured at 6.5 m/s (1280 ft/min). After the vent cleaning, Vusal also cleaned up all the areas where the decades old loose dryer lint that had been extracted/expelled. Afterwards Vusal also was able to recover & retrieve my mini-vacuum extension that had previously fallen down into the vent screen shaft inside the dryer vent system. Workers left project site by about 12:25 pm. For this day and this specific project they get an easy 5-star rating. Paid by check for the quoted amount and I believe all is good. I will now go do a load of laundry to confirm everything works well. Thanks Bay Services for fantastic stress-free services. BTW thanks Paula for the great referral! Kenny G.

Everything meets our expectations and the communications were great from start to finish. Highly…read morerecommend!

Service was quick and appointment time was met. The…read moretechnician definitely cleaned out our chimney to help break down old soot. He came out covered in it so I'll give him his props. Unfortunately the air flow in our house does not allow us to use the chimney when the heater is in use as the smoke returns into the house even with our damper open. (Only found this out after cleaning) Great service! Would recommend and hope you all can use your chimneys efficiently!

The technician was wonderful and kept me informed as work progressed. The work was clean and quick…read more I can recommend them highly! PS the work I had done was dry vent cleaning

If you've ever wondered what's lurking inside your air ducts, do yourself a favor and call Duct…read morePros. We recently hired them for a standard starter package of air duct cleaning. Frank and Mark showed up right on time. Not only were they clean, courteous, and incredibly efficient, but they also ended up saving us from a potential household disaster. While working, they discovered our dryer vent was heavily clogged and not releasing lint properly, turning what we thought was just a routine cleaning into saving us from a genuine fire hazard. Without missing a beat, Frank and Mark walked us through the issue, installed new piping, and cleared out every last trace of built-up lint in addition to meticulously cleaning out all the air and bathroom vents throughout the entire house. They were professional, knowledgeable, and downright awesome to work with. It's rare to find technicians who are exceptionally thorough and honest. Thank you Duct Pros, especially to Frank and Mark!

We hired Duet Pros via Yelp for an inspection and chimney sweep of our home. The work was completed…read moreefficiently and thoroughly by Mark on Tuesday, September 1, 2026. Mark did an excellent job and we appreciated his recommendations for the next steps based on his inspection.We also appreciated Russel's great customer service and communication for keeping us posted leading up to our appointment time, and following up after the job was completed.

Nathan did an excellent job with my chimney inspection. He was incredibly thorough, took the time…read moreto explain everything clearly, and even used a drone to show me the exterior condition of the chimney, which I really appreciated. His professionalism and attention to detail gave me a lot of confidence in his work. I'm looking forward to having him complete the chimney cleaning and repair once the replacement part comes in. Highly recommended!

Nathan replaced the missing cap on my chimney, then suggested a new and improved gas fireplace…read moresetup. This came with a free chimney cleaning, which is what I'd originally requested. The new logs are so much nicer, properly set up, and with rocks and lava for real heat. They also have a remote control, which is awesome. Through it all, Nathan was very fast to respond, and did the work carefully, cleanly, and exactly when promised. I would fully recommend Silicon Valley Chimney Sweep.

Quick and easy scheduling. Contractor came on time, fixed my dryer duct, and cleaned the ducts…read more Would recommend.

Lex cleaned my dryer vent today. He arrived right at the scheduled time of my appointment and…read morecleaned thoroughly and cleanly. I did not know where it vented to outside so he had to go the extra mile to find it for us. I do recommend and I will definitely be calling him back to do the whole HVAC cleaning!

Excellent dryer vent cleaning done by Alex. He is quick, efficient, and affordable. He answered all…read moreof my questions, and gives a discount for military and teachers.

Quick service and affordable! They were able to schedule me within the same week, communicated when…read morethey were on their way and their ETA. They showed us what came out of our dryer (EEK! There was a lot), provided us info about the condition of our air ducts, and any additional things we should know. I have already recommended them to a friend! Thank you for your service!

It was a pleasure working with Aaron! He provided excellent customer service and took the time to…read moreexplain all the options, helping us choose the perfect fireplace. The installation team was very professional, did a great job, and cleaned everything up afterward. Wonderful company to work with!

Customer service isn't just about making a sale--it's about how a company stands behind its…read morecustomers when things don't go according to plan. That's exactly why I'm giving Emberwest a 5-star review. From the moment I walked into the showroom, Aaron and Mike were incredibly knowledgeable, personable, and genuinely focused on helping me find the right solution. They took the time to understand my needs, walk me through the options, and make the entire buying process enjoyable and stress-free. What truly sets Emberwest apart, however, is what happened after the purchase. On paper, everything seemed like a perfect fit, but once I got home, it became clear that things weren't going to work out as expected. I was concerned I had made an expensive mistake, but Mike immediately put those concerns to rest. Mike was welcoming, understanding, and completely focused on making things right. He went above and beyond to ensure I was satisfied and that the situation was resolved in a way that exceeded my expectations. That level of commitment and customer care is rare and deserves recognition. I can't say enough about how well I was treated by Mike and the entire Emberwest team when my weekend didn't go as planned. Their professionalism, integrity, and dedication to customer satisfaction turned what could have been a frustrating experience into a great one. Needless to say, I'll be back. Thank you again to Mike, Aaron, and the Emberwest team for standing behind your customers and delivering an exceptional experience.

Martin and Aide are so great! Their prices and quality are both excellent. They are very easy to…read morework with and completed the job on time. We had to coordinate with six homeowners in our condo association and Mister Chimney were flexible and accommodating, which made the process run smoothly. We absolutely will work with Mister Chimney again when other chimneys in our complex require repair. They are our preferred vendor.

Used for repairs of a chimney. Martin provided the quote - he was very good at explaining to me…read morewhat needed to be done and why. Aiden did the work, and talked to me about options for some items. Both were very good at showing me things about the needed repairs. Also, very timely at getting out to provide the quote and performing the service.

Pedro was awesome! He was incredibly polite upon arrival, and did an amazing job with the install…read more He went above and beyond by wiping down the door afterwards and even changed our lock. I'm very happy with how our door turned out and highly recommend Den Defenders if you need a custom project like I did, with the side window panel.

Love our new security door. It allows for airflow through the house while maintaining a sense of…read moresecurity with the front door open. Juan, the installer, was a pleasure to work with. Highly recommend Den Defenders Security Doors.

We hired Penguin Fireplace for a family room renovation centered around upgrading our old…read morefireplace, and we couldn't be happier with the result. We didn't just want a new insert; we needed a complete facelift for the room, and the team absolutely delivered. The project was finished on time, and the new fireplace has completely changed the vibe of our home. If you are looking for a team that is professional, communicative, and truly skilled at what they do, I highly recommend Penguin Fireplace. Thank you to the whole team for a job well done!

Detail oriented, utterly perfect in execution, and on time. Not the cheapest job I've had done but…read morereasonably priced all in. Would absolutely choose them again. Like many customers I wanted to put a TV over a fireplace without it being too high off the ground as this makes for an unpleasant viewing experience. One way to do this is to use the "cool wall" type of installation, which lets you locate a TV right above the fireplace, but this requires building a chase into the room - and the particular room we have is too small for this to be a good idea. I also did not want to use one of the mantle mount options for our TV because that would also bring the TV into the room when lowering it for use which would thereby also reduce the size of the room in front of the TV. So we had a bit of a conundrum. But penguin showed us some options, which allowed us to get our TV low enough without using a mantel mount or a chase at all. Specifically, they showed us an insert that you could put directly on a concrete floor and a noncombustible mantle which you could locate just a few inches over the fireplace opening without risking fire safety. (As a point of comparison, locating a typical combustible mantle above a fireplace requires strictly specified minimum distance, which in effect leads to a much much higher minimum TV installation height..) We also went with a custom surround, which makes the gas insert that we went with look a lot bigger, and also a good proportion for the space that we have... And the design of the insert itself makes it look a whole lot deeper and wider than it actually is by using reflective glass. I'm really pleased with how this turned out. For the wall tile, I'd always had a dream of doing board form concrete and penguin did a fantastic job installing it. This is a fiberglass reinforced concrete veneer product I got from Wall Theory in the color "natural gray." It's worth mentioning that I visited another store that did not think of the options we went with, which left me scratching my head as I stared at a pile of catalogs that they shared instead. Go with Penguin.