I have used this service 3 times now. All times were to print custom fabric designs. The first time…read moreended up working out, although the fabric texture was not what I was expecting, I could made it work. I decided to return to them for another custom order since my design color print itself was not an issue. This time, the order was not of quality at all. I reached out to inquire why the color did not match the mock up we agreed to. After three separate inquiries, I received two responses back, both stating the same thing; "At this time, since the order was printed as submitted and approved, we would not consider this a manufacturing defect" then at the bottom of the email it states "Please note that screen colors may differ slightly from the final print"... When I inquired about the misleading verbiage of "slightly differ". I was met with the same non-collaborative response. At this point, I can't wait another three weeks for a new order to come even if I wanted to, but I had time to inquire about this issue so I can understand. Unfortunately, all I understand is that customer service/satisfaction is not of priority to them. At one point, I would tell multiple people if they were looking for custom made fabric, that this might be the best value on the market. Now that I've had to interact with customer service more directly and I've gotten the full experience I would not recommend this service unfortunately.

the worst experience. ordered a large print. took it out to work with it a couple months later,…read morelaid it out and the image is skewed and not square at all. contacted them they told me the only way to get a refund was to send it back. asked why their answer was " well because when we replaced an order someone also used the old one" lmfao. so what. if your product is shit why not let them salvage what they can? anyway they said they would refund me ALL of my initial costs plus my return fees. after they received the shitty fabric back they renegged on their promise and only refunded me the cost of the fabric. they told me i can get a credit for future orders. now tell me, why the hell would i ever order from them again? crappy product, crappy service. if i could give it, it would be zero stars.

Cmon... what's not to like? These folks "held our hand" patiently explaining the right dimensions…read moreneeded for our DIY boat sundeck window replacements. We went back and forth stopping by to ask tons of questions before taking the leap to purchase polycarbonate sheets. We only got a few at a time (in case we were in more over our head than we knew ;) But it all worked out. They even started smiling when we'd come by with a knowing "Oh, its them" look... but in a good way ha. They know what they're doing. Highly recommend.

these people are great. They know their plastic and can really help with the little things I need…read morecut. They do it quickly and the prices cant be beat.

I have not been here but they gave me great advice on what to do with a quilt over the phone and…read morehow to clean it. They are amazing. Thanks!

PLEASE READ Some of the staff were absolutely flummoxed with…read moremy presence in their store. I might return just to improve their cardiac output again. Other than that I will never go back there. Following me around the store? For what? To put their macro-aggression on full display to the other customers so that they feel safe in my presence. Apparently this is a pattern and I thought it was just me but I see other 2 star reviews describing the same treatment from years gone by. Are you kidding me Berkeley? It's just friggin' fabric. What am I going to do? Put a whole bolt in my pocket? You all are being too much with your silliness. Especially when "quilting" has a deep history in the cultures of customers that you are disrespecting with this behavior. Get a history book before you decide that you need to follow me around your store. Please realize that some of us are quite aware of your message when we're the only shoppers being asked, "May I help you?" It's not original, people. Do you think I'm incapable of looking at fabric? If your establishment is that exclusive, make it by appointment only. And don't start with the "Some of my friends are... (fill in the race or culture). This isn't a "MAGA" thing. This is a "born with it" thing. Disclaimer: not every staff person or customer decided that I was there to rob them blind.

Narain's is the best! I was looking for supplies to do some repairing on my own. The staff were so…read moreknowledgeable and selection was great. We are so lucky to have Narain's in our community!

I brought my sleeping bag to fix and it was an easy process. Back in a week. Other than the odd…read morehours, the owner was very knowledgeable and helpful. He gave me a tip on how to preserve the zipper more but not opening it all the way to the end. $40 was very reasonable for this fix.

What a magical little shop. I'm a fan of Theatre of Dreams in Crockett and saw they recommended…read moreTinsel Trading. Finally got a chance to visit and wish I could've stayed longer to explore every nook and cranny of the shop. I was immediately attracted to the doodahs section which had buttons, metal pieces, glass pieces of tile, cameos, buttons, etc. Grabbed quite a few of these items. They have a selection of ribbon, old and new, by the yard or spool. Since it's Christmas time, they have all sorts of ornaments and decorations. Recommend for any fans of crafting and/or John Derian. Will come back!

This was such a super cute store!…read more I came in browsing for gifts and found Tinsel Trading to be jam packed with so many fun gift and scrapbooking items. They had decorative items for hats, or to antique props, and great items to finish off your gift. They even had some local artwork for sale! The service was was friendly, helpful, and wearing a mask, and it was fairly easy to traverse the space, even with as many items as they sell. I'll definitely return during the holidays to add a little holiday cheer to my gifts!

It's a scam, never received my order, can't get ahold of anyone at their number, or email.read more

Chock full of nifty items, from custom clothes of exotic, African traditional patterned cloth and…read morecontemporary clothing to jewelry and hats, decorative items and an ever changing stock to explore, this store is tucked into an area that has lots of foot traffic. Visit it on your way to MacArthur BART... The owner likes to give deals. There's even a 5 dollar rack of unique clothing. The display is ingenious and fun to look through. I just bought a caftan that I'll be wearing soon. Good price too.

Avenue is a lovely yarn store with an abundant and diverse selection of yarns and notions. Rebeccah…read moreand her staff are great people who are welcoming and helpful. I consider this store the best in Berkeley!

Totally a happy find for quality yarn! And a marvelous selection! I was very impressed by the…read moresuper warm inclusive knit community ! The professionalism and welcome of staff is super. Appears many levels of makers here but the exceptional talent are truly inspirational! They carry many types of yarn . Quality and value is high.

I did not proceed with the project. I decided to go another route. I will not be needing their…read moreservices.

Had a couch that looked good, but was 14 years old and needed some love. After pricing new sofas…read morethat all looked just like mine, I found dreams, fabrics, duvets, and they were able to replace my cushions and make my sofa good as new!!. Letsy and Mario were fantastic! We had a conversation on the phone. They came out the next day, took my cushions and re-stuffed them quickly and delivered them as promised, in less than a week, better than new, with new foam, down, wraps and so much more. They cleaned the covers and already checked in to see if they are comfortable, and if I am happy with the results. Couch is comfy and looks brand new again! Good old-fashioned service like this just doesn't exist anymore! Great craftsmanship , transparency, and they were willing to work within my budget. I recommend them highly.!!! Thanks again Letsy and Mario. I'll be sending business your way.