EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

This was our first meeting with Ryan as we consider changing our pool service. He was so incredibly…read moreprofessional, knowledgeable and friendly. In minutes he showed us features and made recommendations that no other pool service has done before. Things like making g sure that the RPM's were appropriate for the mode that we were using, vs running it at lower speeds and using more energy. Very pleased with his approach.

Ryan did an outstanding job servicing our pool equipment. What stood out most was how honest and…read moreprofessional he was throughout the entire visit. He never tried to push unnecessary services or upsell equipment, which is unfortunately pretty rare these days. Instead, Ryan took the time to thoroughly check everything and made sure all of our pool equipment was working properly. He explained what he was looking at, answered my questions, and clearly takes pride in doing the job the right way. He even went a little above and beyond to double-check a few things to make sure everything was running as it should. If you're looking for a knowledgeable, trustworthy pool technician who focuses on taking care of your pool rather than selling you things you don't need, Ryan is the person to call. I highly recommend him.

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

I highly recommend reaching out to Zier Pools if you are thinking about transforming your yard with…read morea pool. The entire team at Zier Pools was professional, friendly and focused. This review may seem overdue as Zier Pools completed my project in August 2025. I can speak not only to my Zier Pools construction experience but also to the quality of their work and their follow-through post-project completion. We reached out to Zier Pools and began working with Andrew and Jay on a full front & backyard remodel, including a pool, spa, kitchen, hardscape, landscape, deck, etc. We had purchased a home with a yard that was basically dirt, concrete, brick and overgrown trees. We shared a few ideas with Andrew and Jay about what we were looking for. By our first sit down meeting, they had brought the project to life better than we had envisioned. Working with Andrew, Jay and the entire Zier Pools team was phenomenal. We prefer to support local family businesses and Zier Pools did not disappoint. Jay has immense experience and a ton of valuable contacts he connected us with. Communication throughout the project was incredible. Andrew always had time to answer questions or address issues that came up. Both Andrew and Jay were very present throughout the entire project. We ended up with a front & back yard, completed in the estimated timeline, that exceeded our expectations. Post project, we reached out to Zier Pools regarding a patio cover and a pool light issue and both were handled quickly and completely. Neighbors and people who pass by stop and comment on how much they love the front yard and anyone who has seen the backyard raves about the design and functionality. Zier Pools most definitely delivered the WOW factor and created a space that feels like a vacation retreat. We are beyond grateful to Zier Pools and highly recommend that anyone looking to install a pool check in with them before choosing a contractor.

I can't recommend Zier Pools enough. We recently had an issue with a weak spa jet, and even though…read morewe realized we were a few weeks outside of our warranty window, they didn't hesitate to help. Matt was super cool and made sure we were taken care of immediately. He sent out the plumbers who quickly identified the issue (a rock blocking the jet) and got it fixed. It's rare to find a builder who stands by their work and supports their clients even after the project is finished. If you are looking to build a pool, hire these guys!

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

I called ProTouch Pool Services based on all the 5 star reviews and I can confirm the nothing-but 5…read morestars are all well deserved. I happened to call the day before July 4th weekend (or course!) when I realized my pool and spa heater would not turn on. Kevin, the owner, answered the phone himself (rare these days to have any live person answer the phone!) and told me he would have Lance, the equipment tech, get back to me. Despite it being probably THE busiest day of the year for these guys, Lance did indeed call me back within minutes. I let him know what model heater I had and exactly what the problem was, and Lance let me know he would have to order the part so he would not be able to fix the same day. I never in a million years expected it to be fixed that day anyway, and was completely stoked when he called me back a few days later to let me know he had the part and could swing by and install it. Lance is the consummate professional, it only took him about 10 minutes to get my heater back up and running again. I very much appreciate the immediate response time and professionalism exhibited by both Kevin and Lance, it is almost unheard of these days. If you have any pool related needs, these are the guys you want, hands down!

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

They actually responded and asked for pictures Not only did…read morehe reply quickly he stayed in a conversation explaining what I need to do to my Hot Tub to fix it without him coming out anytime I have an issue. I'd call this guy.

Matt was so wonderful. Explained everything to us and helped us fix the leak in our spa. Also gave…read moreus a few laughs! I highly recommend him to everyone.

Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

Wonderful service and people! They were fully committed for the week but managed to squeeze us in…read more Happy to support this business!

A couple of years ago I had Pure PWR Pools install a solar pool heating system, and I wrote a…read more5-star review. They did a great job and it has worked well. The company that manufactured (and guaranteed) the rooftop modules, Fafco, went out of business last November. My warranty was with Pure PWR and not Fafco, so I wasn't worried about being left in the lurch. A couple of weeks ago one of the Fafco panels sprung a leak, and I called Pure PWR to deal with it. They sent out a repairman who fixed the problem without needing to replace the damaged panel. Pure PWR didn't charge me a penny for this, because they were honoring their warranty. I'm updating my review here to say how impressed I am with how well they honored their warranty even though the deck was stacked against them. They could have waved their hands and mumbled something about how it wasn't their fault -- which it wasn't -- but that's not what they did. They honored the warranty, fixed the problem, and didn't charge me anything. Yay for Pure PWR Pools.