Awesome Staff who take great care of you...good atmosphere / from the front door with Ayanna and zenith to the treatment area

Don't go here - immature and unprofessional They'll only rob you and leave you feeling worse than you previously did read more

I was skeptical about going to physical therapy to help with my shoulder pain after the home exercise plan my orthopedist gave me didn't do much to help. I'm glad I reconsidered and went to BSPT. I primarily worked with Michelle and Lisa, and they were fantastic. Over 3 months they got my shoulder in better shape and helped increase my strength and most importantly almost totally eliminated the pain I was feeling. I can't recommend this place enthusiastically enough. Everyone is incredibly friendly, knowledgeable, and genuinely care about their patients - I particularly noticed how well the PTs and assistants work with young children during my sessions. I hope I don't need PT again but if I do I will definitely be back! read more

Great staff! They listen to you and make you feel heard. I would 1000% recommend! If you are ever worried about the quality of care you receive or have received from other places in the past- I can't recommend this place more! They are so transparent and kind! read more

I have been in and out of physical therapy since my scooter accident in 1996. A few years ago I had back surgery (spinal fusion). Also recently diagnosed with A-Fib. Haven't been to PT since right after surgery, so I was a little concerned about whether they could help me or not. I was pleasantly surprised. The staff is friendly, knowledgeable, and professional. And they accommodate for my disabilities very well. Don't push too much, yet encourage me to challenge myself. I actually enjoy going, and that's a first for PT! It's like going to the gym and having my own personal trainer. Couldn't as for better experience. read more

Professional, friendly results-oriented staff. They take the time to explain recommended treatments in detail so exercises/stretches can be done at home in addition to on site treatment. read more

The physical therapists at the Attleboro location are very knowledgeable and friendly. They take my current pain/soreness into account when they assign exercises and stretches for the session. I have gone to other PT locations, but did not see much progress. My injury was to my wrist, which has difficulty healing/recovering. However, after a few months of therapy, I am finally able to do modified push-ups (which I have been unable to do for 4 years!). I will soon be able to perform full push-ups, which I need for my military service. read more

I have been battling a neck issue for a very long time. My PCP recommended I start PT at Bay State Physical Therapy. At first I wasn't sure what to think of the practice, but after my first week of treatments, I already started to feel progress. My first consultation was pretty standard and quick. Once treatments began, the entire staff was pretty good. All of the physicians would engage the patients in conversations. It was nice that they ask about our weekends and days and tend to remember aspects of our life. The staff seems generally interested the patients lives. I have seen some of the "long time patients" come in and joke with the therapists and discuss restaurant recommendations and weekend plans. The conversations definitely help to make the therapy more enjoyable and takes away some of the stress, I was originally assigned 1 therapist, but due to my schedule, I have ended up seeing a total of 4 therapists. At first I wasn't too keen on the idea of meeting with multiple therapists, but I quickly realized I had nothing to fear. The therapists seem to do a really nice job of keeping detailed notes on the patients. Every therapist I had met with knows every exercise I had done, with detailed notes of reps, weights and pain levels. No matter who my therapist was at each appointment, I have never felt neglected or that i was not being treated properly. I have had times where the therapists seemed short handed and had other patients need attention when I was ready for the next step. The therapists do a nice job of utilizing the assistants (interns) of keeping the flow of my treatments. There have been times where I finish my stretching routine and the therapist is working with another patient, but the intern was awaiting to instruct me. The therapists did always do a nice job of asking me how I was doing from across the room. The front desk staff seems to do a nice job as well. Every time I have entered the building, I was always greeted by name by someone behind the desk. They seem very friendly and do a nice job of working with my schedule. They always make sure that I am comfortable with who I was being treated by if I couldn't make the hours of my typical therapist. All in all, I no issue continuing treatment here and will gladly return for future treatments (if necessary). read more

I visited Bay State PT in Attleboro for a recurrence of lower back and left leg pain, which I had surgery on about two years ago. I'm very familiar with general Physical Therapy policies and practices, as I've been in and out of PT for numerous problems for years. My appointment was scheduled for 10:45 on a Saturday, and I was instructed to come 15 minutes prior in order to fill out paperwork. I arrived at 10:30, was done with the paperwork in about 5 minutes, and then was told by the unpleasant front desk staff that my appointment wasn't until 11am. I know that the appointment was scheduled at 10:45 and that there had to have been a scheduling mix up. Regardless, I waited, and waited, until 11:15 when I finally was taken in for my initial consultation, 45 minutes after I had arrived. My consultation lasted only 15-20 minutes, and I felt very rushed during the entire process. I later learned that I was the last appointment of the day, on a Saturday, which I felt certainly contributed to this rushed consultation. Not only was I rushed, but my 'therapist' apparently didn't feel the need to measure or record any of my movements. If she was, she was estimating and generalizing, and must have been 'recording' the data in her head. After my 15 minute consultation, I was given two poorly explained exercises to try at home. I was not given a printout with diagrams or explanations of these exercises, which in the past has been standard practice at any PT place I have visited. When I left, I knew that this place was not a good fit. Even so, I scheduled future appointments just in case I couldn't find another place to go to PT in the area. When I did schedule an appointment elsewhere, I called Bay State back to cancel the appointments I had made with them. The woman I spoke with sounded bewildered and shocked that I was canceling all appointments after only one short visit to their establishment. She offered me a chance to speak with the Clinical Director, Matt, which I welcomed as I thought it would be wise to inform him of the terrible visit I had to his establishment. Matt seemed receptive at first, even offering me a personal visit with him. When I told him I was seeking treatment elsewhere, but may take him up on that offer if it didn't work out, he told me to 'do him a favor' and not call back. Not only did I find this rude in general, I found it extra rude for the CLINICAL DIRECTOR to be speaking to me this way. I would do everything and anything possible to steer clear of this place. The staff is rude, unprofessional, and poorly trained. As soon as I find a decent PT place in the Attleboro area, I'll try to update this with a name so you can avoid going through what I did. read more

The staff are by far some of the friendliest you'll ever find. They genuinely care about your well-being and the progress you make each time you make a visit. I'm very happy I got to meet everyone there. I would strongly recommend Bay State to anyone that needs physical therapy! read more

I have been to the Bay State Physical Therapy office in Attleboro for two different problems. First I dislocated my knee cap and the second was a back injury from a car accident. I would not have chosen them for PT for my back injury if I had had any of the experiences jake g. describes. And from what I've seen of others coming back to them for PT when they have other injuries or having knee replacement on one leg, (then PT with them), and then having knee replacement on the other leg and coming back for PT for this knee, others have had good experiences with them too. They have always taken the time to do full range of motion evaluations in the beginning of therapy and during therapy to check my progress. They have allowed me to work at my own pace, and when due to a change in barometric pressure or other set back have recommend my exercises to get me through the hump. When one of my doctors wrote a script for water therapy along with "land" therapy to help progress healing of my back , they worked miracles, especially Matt, to get me into a facility to do water work, while still calling the BSPT office in Attleboro as my base. They (Lisa, Katie and Matt) have not only worked as a team with my medical doctors (including pain management) but also suggested and worked with the on site massage therapist (Donna Colby) and the on site chiropractor. They are a great team and I don't think I would have gotten this far without them. In fact one doctor wanted me to change to his practice's on-site physical therapy department, and I declined. read more

i was rushed through all my appts and couldn't' wait for them to be over. I felt like they were bored with working on me, and one of my appts i was actually left on the table for 35 mins with heat. then from across the room the girl would yell to me what to do as she was working with another client/patient. I had to ask for stretches. I had to ask for strengthening exercises for my back and i felt like i ran the course of my own treatment. NOT pleased and I will not return. read more

After having surgery on my rotator cuff, I asked my surgeon for a referral for PT in my area and was given Bay State Physical Therapy. I set up an initial evaluation with Matt. I was very pleased with his professional diagnosis and treatment plan after my surgery. Being my first exposure to rotator cuff surgery and hearing some stories from others, I was not looking forward to what I was in store for, but Bay State had my progress laid out as what to expect with each passing week. This was very comforting to know and be able to chart my progress. The whole staff up front to the all the aids, assistants and physical therapists down back are very skilled at what they do. Besides being great at their jobs, they have created a great atmosphere for healing. When you come in, "everyone knows your name". You get to know the staff personally along with the other patients so that makes the treatment go by with a smile. I have had to have surgery on my other rotator cuff as well as an elbow injury so I'm on my third experience with Bay State. I have never seen or heard anyone have an issue with Bay State. As far as I'm concerned, They are the best at what they do. They treat not only the injury, but help the patient get back to living life to the fullest. You folks are the BEST !!!! read more

I just finished my physical therapy at Bay State PT located in Attleboro and was very pleased with the results. I had been suffering from lower back and hip pain for months from an injury. Katie examined me and started me on a series of exercises, and I started to see immediate results. Katie, Ben and the rest of the staff are friendly and professional, and i wouldn't hesitate to recommend them to anyone I know. read more