I enjoyed working with my PT but had tons of issues with the billing office where they sent me to…read morecollections for $30 without any notification (they say that they sent letters to my house but I never got these). I find it insane that no one picked up the phone to call me or discuss the payment. I paid all of my estimated copayments and had no idea that I would owe more. They said they would have called me if I were still an active patient, but because I wasn't, they just sent two letters and then sent me to collections! So be careful!!

I was seen for changes in my pre existing back injury. The dr told me I did not injure my back…read morewith on evidence and mocked me when I tried to explain my issues . I will never seek care here again.

My daughter has been coming to Functional Playground for occupational therapy and we absolutely…read morelove it here. Jillian has been amazing with her and has built such a sweet relationship with her. My daughter even tells me she loves her therapist which is the cutest thing ever. We've been to other therapy centers in the past and this place is by far the best. It's clean, welcoming, caring, and the staff really know what they're doing. You can tell they truly care about the kids and families. And they have a new location woth a big cool new gym!!! I highly recommend them.

Amazing therapists and great clinic area. Accommodating to my child's needs and settingread more

Domechi is great !!…read more He really knows what he's doing with massage techniques . definitely recommend!!

Maggie was my wife's OT therapist after her operation. The first session she took measurements…read more The second session was cancelled; the office called us only 20 minutes before the appointment to let us know. We were in the car driving because we live 40+ minutes away. The remaining appointments were silently cancelled shortly after. The office did not bother to call us, we called them before our scheduled appointment to verify. No one answered so we left a message. Our call was not returned. We called another location that didn't offer OT, and they are the ones that told us all our appointments had been cancelled. Without commenting on Maggie's competency, we find the treatment we were given by the front office utterly unacceptable.

My daughter had a traumatic brain injury and needs ongoing occupation therapy. ExplorAbilities was…read morethe top recommendation from her Neurologist and PCP. We love it here! The staff are kind and attentive. Everyone there genuinely wants to see the patients thrive and reach goals. We have had two different therapists and they are all great. They have even helped us with her school IEP on what she needs to help her during school hours. They are always willing to talk to the teachers. Only downside is it can take over a year to get in with them. I think we waited 14 months on the waiting list. I am not deducting any stars because that is how many OT places are. Just really long wait times. My daughter was on 3 different waiting lists and we figured we would take the first that could get her in, but ExplorAbilities was our top choice. So pleased they called first!

By far the best physical therapy in town! I've been coming here for a few years now and it's…read morenothing but the best. They have therapy from toddlers to adults. Many different specialist for all types of injuries and ages. I've seen Greg and Marissa they both are some of the nicest people you'll meet. The entire staff us top notch! If you need any kind of rehabilitation this is the place to be!

I have had a hard time with the office staff. You have to call every 2 hours and nag them to get…read moreanything done. They have no sense of urgency, falling back on their policy of 2 business days. In the mental health arena someone could be dead by then. Rxs are not filled unless you ask the office staff to send them to the pharmacy, even tho in your appointment with the doctor, the doctor tells you the scripts are renewed for three months. And again when you contact the main line your voice-mail may or may not be handled in 2 business days. I contacted them months in advance for paperwork to apply for disability. After 2 phone calls and 2 emails and a hard tongue lashing, the paperwork was FINALLY ready 24 hours before the deadline. That means it took them 2 months and 2 weeks to write a 10 minute report. The doctor apologized letting me know the request I made was only just given to her. It sat in their email for over 2 months. I remain a patient as my therapist and Dr do good work. It's a shame they are saddled with a horrendous practice manager and staff. I would not recommend this place if your needs require paperwork, or you yourself can't advocate for the work to be done. Otherwise your meds will never be on time.

Don't bother trying to get help here if you don't have the exact technology they need you to have…read more I just had them tell me they won't help me because I can't do a video visit. They won't care if you're in crisis, they won't care if you've been waiting for months, if you can't get their video link to work, they will cut you loose without a thought about your mental health.

It seems like with places like this, your experience is almost entirely determined by the quality…read moreof the staff members that handle your particular child. We've been to a few places around town (Chatterbox, Indigo), and each of them, including this one, has pretty typical management. This means some decisions they make are frustrating and other aspects run smoothly. We had a wonderful therapist at Indigo who unfortunately quit. The management only gave us one weeks' notice despite having like a month's foresight, and we were left without a therapist, which is why we tried Climbing Tree. The speech therapist we were assigned here, Sarah, is dedicated, devoted, and serious about helping her patients improve. And for this experience (going on for half a year now), we're giving this place 5 stars. But be aware your mileage may vary greatly, and it is always worth exploring all your options.

Two-Star Rating because I devoted my valuable time volunteering here for nothing and need to give a…read moreheads up to prospective volunteers....DO not waste your time! For nearly a month I drove 18-miles one way, to basically clean the office, top to bottom including the bathroom. I was there to gain experience in the field of Occupational Therapy so that I might know that this is indeed the field for me. Schools require service in the field and it's become harder to get this exposure coupled with intense competition. As a result Climbing Tree Therapy Clinic has become one of many such private clinics that uses people, hard-working students trying to do the right thing, as nothing more than salary-free housemaids. Unlike the big hospitals where I had over 130hrs volunteering in the field of PT, with a set schedule of therapists you help out and shadow, There was absolutely no structure here. In addition no background checks, no communicable disease tests or vaccinations as does most places to protect clientele (e.g., TB testing and criminal record check) considering they work primarily with children this is concerning and yet my suggestions fell on the deaf ears of the administration head. I would often show up an hr earlier than the staff with nothing to do, so I would read various books on OT. Then when staff would show up, I would hear 2nd and 3rd hand that I wasn't busy enough?!?! This place desperately needs some training on how to best use folks valuable time so that it's a positive experience all around. I just couldn't believe how badly I was treated and I was "Giving" my time, that's what a volunteer is and should be appreciated not told to go scrub a toilet because there is no proper management.

Very professional facility. These people are Great!…read more They are truly here to make sure you do your best to rehabilitate! Art Manring

FYZICAL Therapy & Balance Center - Albuquerque was a wonderful experience for me. From the moment I…read morewalked into this light and airy facility with funny posters and items on the walls, to the friendly people at the receptionist desk, to the professional, knowledgable, and compassionate physical therapists. I came for help with one thing, but something else happened and they switched to help me with both. I saw 6 therapists. Each one was just as good as the others teaching me what to do, explaining why I was doing it, helping me get it right, printing out handouts so I could remember what to do when I got home. I am feeling better and will continue to do the exercises. Kale was provided an incredible experience and I highly recommend it for everyone.