Time for oil change they changed oil checked all fluids and checked air in tires and washed windows…read more.great service each time I visit.Friendly greating with apple smile

Great service, fair prices and friendly folks. Got an all synthetic oil change & transmission…read moreservice in less than an hour. The owner was hands-on and greeted, informed & educated all his customers. He's also a mechanic who understands-not just a quickie oil place. I come to Brownwood about once a month for work and I'll make an effort to return for maintenance. Support this quality local business!

I called spoke to Marco My fiancé was looking for a place…read moreto help us change oil change on our box truck. He was super helpful and offered us the best customer service. Thank you Marcos!! Yesica and Raul from Fully Loaded Trucking LLC

My 99-f150 blew a hose on 183. I replaced the hose and filled it with antifreeze. The coolant…read moresystem had air in the line so I went and bought more antifreeze to bleed out the line. I was in a hurry and purchased the wrong antifreeze which I did not realize until I opened it up and poured some in. I took my truck in to have a flush done. I paid $135.00 and my truck still had air in the system. I took my truck back in and I said that I could not get over 45 mph because it's overheating. One of the techs said well you have air in the system. I said that's why I brought it in to have it flushed. He stated that without a bleeder valve he does NOT know how to bleed it. And he suggested that I take my truck to Brownwood radiator. I paid $135.00 for service which should have included a bleed and still can't drive my truck. I have been taking all three of my cars here for 10 years. Very disappointed in the service today and will not return.

As always, our visit to Big Country Ford went very smoothly. We decided to purchase a new Ford…read moreEscape SE and trade for our Fusion. The service, in all departments that we dealt with, was excellent and we are very happy with our new vehicle. Our salesperson, Kurt Newton was thorough and helpful with all of our questions. This is the third vehicle we have purchased from Big Country Ford and we could not be happier! Thanks Kurt and Big Country Ford for the excellent customer service that we always receive when dealing with you!

Went to get an oil change with $30.00 off Big Country Ford bonus reward card. Last visit was $20.00…read moreoff and paid $44.00. The visit today was supposed to be $30.00 off, paid $61.00. Didnt make sense, so went inside and was told by Stephany Gardner that we asked for a tire rotation, which we did not since the new tires were put on two weeks ago, and that prices have gone up. Service advisor Stephany Gardner was dismissive with regards to.my questions and walked away as if she had better things to do, acted as if she didnt care that we paid $96.71 for an oil change with the Discount Card. We bought our car here and with the way the Service Advisor treated me, we are done with this service department and dealership because of this experience. I have a free one next time and will make sure nothing but an oil change is done! Also, three days later the interior smells like shop grease.

In 50 years of owning cars, I have never experienced the outstanding service that I received from…read moreTexPro Auto & Diesel. My car had a serious breakdown while making an interstate drive and this group treated me like family. Words are insufficient to express my gratitude to them. I only wish they were closer so I could use them all the time.

These guys are amazing had waterpump frezz and pully broke they had us back on the road well before…read moreexpected. Very friendly and prices are very reasonable plenty of hotels in walking distance in such a family emergency. I couldn't have asked for a better shop. If I didn't live 2 hours away they would be my go to mechanics

Robert has always taken care of my vehicles and done a great job. Sometimes he even comes in below…read morethe estimate. He's a good guy.

Easily one of the worst experiences I've had with any service. My car came back looking barely…read moretouched -- stains still there, dust still on the dash, and they had the nerve to say it was 'finished.' Complete waste of time and money. I could've done a better job myself with a towel and water. Unprofessional, rushed, and not worth a dime. Avoid this place if you actually care about your vehicle. Also custome service is completely useless better off talking to a retard that don't understand English

This place would not pass our vehicle inspection as our window tint "was too dark". Yet our tint…read morewas applied by the dealership (Lawrence Hall Chevrolet in Abilene) we purchased the vehicle from. Lost our business from here on out.

Bill and his son Zane came to my rescue on Sunday afternoon 8/27/23 when I had a blowout in…read moreAbilene. It was a 3 hour wait for tires every place I called. I knew my doughnut would hopefully make it to Brownwood, but Walmart there didn't have my tire. My husband Alex started calling around Brownwood and got ahold of David with David's Tires. He was also closed but out of the goodness of his heart went up to his shop to see if he had the tires I needed. Unfortunately he didn't but referred us to Bill Ellis in Comanche (also closed on Sundays) to see if he had the correct tires. He did and said he'd send someone up to change it out. His son Zane met me at the shop and had it changed in 15 minutes. There is something to say about God watching over you and providing a way. Thank you so much for the Texas way!

While, I haven't bought a new motorcycle from these guys yet, I have been going there for several…read moreyears for maintenance on my current bike, and various accessories. I have always found them to be friendly, professional, knowledgeable and fair on the prices. They are also a Dairyland Insurance agent, so if you want quick and cheap insurance for your motorcycle, then you can get that as well. Yes, I know the name is "Dairyland", but they really do have good motorcycle insurance.