One of my earliest childhood memories was driving the circle drive through the grounds in front of…read morethe main building! I was with my grandparents who had driven to Terrell from Dallas on cattle business. Not sure how we ended up here. Curiosity? That's what keeps me coming back. My generation and prior knew about mental institutions. In the case of "Terrell", as it was known, everyone knew about it and you were likely to be humiliated at the expense of "Terrell". Let me explain. In elementary school, if you were to do something out of the ordinary, you may get a comment from another 10 years old, "what's wrong with you? Did you just get out of Terrell"? The implication being you weren't quite right. I've visited the grounds twice since my childhood. Most recently, I thought it would be cool to visit the cemetery. It was locked up and we were run off by the security guard! My next visit was to talk with someone about visiting the cemetery, without being unduly run off by the security guard! Driving around I found a sign and entered a building where two ladies were decorating for Christmas. I saw a sign point to, Museum this Way. So we walked to a small area of the building that had a display of the history of the institution. It was infinitely interesting. All my life I've been interested in these types of places and the mystery that surrounds them. When the original buildings were built, it was the largest institution of its kind west of the Mississippi. Over the decade's portions of the original burned, new buildings built, etc. Being a state-supported facility there was a time when money was short and the buildings fell into major disrepair. As society decided we didn't need these types of places, they became used primarily for drug addiction issues and criminal insanity. A portion of the original old building remains and it is spooky with a capital S! You can't go in but I can imagine what it's like. A newer portion from the 1950-60 era is still in operation and believe me it's also spooky. I urge anyone passing through the area or, on a day trip from Dallas, to visit the museum. I'm not sure if it's open now due to the pandemic but it's worth checking out.

My brother needs a legal advocate not just a social worker waiting for consent. He was placed there…read moreon false premise after Ram Garg was picking up investment in his housing and suing for 50k.

I have been here a few times. Never had any problem here. Staff is very courteous…read more Always a clean facility. On problem I've had is with billing. They may bill you again after several months.

I had to take my husband in tonight and within one hour they had him checked in, diagnosed and…read moreafter getting a necessary shot and prescription we were done! The nurse even got him a wheelchair to get him out to the car comfortably. Very kind staff and clean areas! Thank you all for your help and making an already crazy day end on a good note! Highly recommend!

2 years since the last review, a new company managing, and lots of staff turnover... and nothing…read morehas changed... scripts arrive on time about every other month. And each time the customer experience of watching them figure out who to blame is tantamount to watching monkeys trying to figure out how to f*#k a football. Then, when you're late for your injection due to no control of your own (you paid for your script and bloodwork in time), they will charge you $100 for an injection to tide you over till they decide to get them to you. They deal in slinging injections, not a service. They will then blame it on the pharmacy that they employ! Then it's "sor-ry" #shrug. My latest are two weeks overdue, and I cannot get a hold of anyone in any office, after 6 attempts and two VMs. These people are indifferent. This company is poorly managed and ran. If you have access/means to a real urologist, avoid this place like the plague. You'll regret it if you don't.

Horrible customer service! Can't get your medication in time. 2-3 weeks late causing significant…read moregaps between doses. Nobody answers at any of the numbers provided. This place is a joke! Stay away

Appointment was on time and painless. Techs 'Jimmy' and Murty were great and made sure I was as…read morecomfortable as possible.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

I was in the ER on Sunday due to breathing issues and everyone from the front desk to the back were…read moregreat! Julie Holden is amazing and she's always so kind and so amazing at what she does! Nadia was very kind and they made my visit very pleasant!

ER was full they got to me as quick as they could, my lower lumbar 4 was very swollen after the cat…read morescan they sent me by ambulance to Texas Health Presbyterian hospital. They gave me a shot dialed never had before turned me into a warm noodle, i only seen the nurse, i never spoke to a doctor that i was aware of. I had a stay in the hospital last May same kind care this visit as well