Very easy to deal with. laid back friendly atmosphere. Very smooth process from start to finish.read more

I absolutely recommend Northport Motors. I recently purchased a vehicle there. Very polite, work…read morewell with customers. Trustworthy, and a good business to have in town. Casey the manager is very attentive, very nice to deal with. Thank you again!

They boast that there are no hidden fees, yet each vehicle is advertised as "Down payment of $2500…read moreor equivalent trade included in advertised prices"... what is that if not a scam ??!!

Great car dealer! Will buy from again. I purchased a 2014 jeep grand Cherokee for my son and all…read morehas been good!

Finally! A great experience purchasing a car. An RDX SUV from a wonderful group and a great team…read more Our salesperson, Gabriella, was astounding. There was absolutely no sales double talk, she was consistent throughout the entire buying process, and it was a same day purchase. She had everything moving rapidly, she worked very hard to earn these 5 stars, for sure. A great young lady with the most excellent personality unlike any car salesperson I've met before, and I've bought a lot of cars in the last 50 years. Her patience was above and beyond. Let me add that unlike others in this business, she knew her products. I couldn't stump her, not that I was trying, but she satisfied all of our concerns. To finalize our deal, she called on her manager Brandon. Now there's quite a gentleman. There was none of that "where would you like to be at monthly", or "what works best for you?". There was no script. He did something most managers in dealerships never do, he listened to us, and just a few minutes later, we made a deal. Shocking, I know. This dealership has a great model, a model that other dealerships could learn a lot from and most especially, treating clients with concern, and respect and giving them 100% of their attention when they are speaking with you. At the end it was time to meet the "devil", the finance manager! Well, once again, we were surprised. Kazim, like Brandon and Gabriella was friendly and got our paperwork done with no gimmicks, hidden fees, or any other games finance plays when you sit down. The process was seamless. Of course, he recommended something I would advise anyone to add to their purchase, and that's tire and wheel protection, unfortunately I declined because I hadn't used it on my last purchase, in hindsight, maybe I should have taken it. But again, there was no pressure sales from Kazim, no pushing, just good advice. I have to say that we were very happy with the price we were given, it was more than fair, but it is not the only reason that I would return to this dealership, it was just part of the entire package. Good luck to all here at this dealership, never change, you're doing it the right way, thank you for everything!!!

I wouldn't recommend this place!!! Spend 1,300 for a clunking noise on my Acura tlx . Got the car…read moreback and the noise is still there. Got charged 930 for a stabilizer link. That part alone is about 140. Save your money and take your car where they care about the car and where they listen to the problem your car has!!

First off I did not end up buying a car but I will explain. I reached out via email on a low…read moremileage 2012 Nissan Versa I was interested in and Steve promptly called me to discuss. I was looking to a long distance deal since the car was in NY and I live in MA and was not able to get down quickly in person. He quickly addressed my request to see the undercarriage since I could not inspect in person and sent me a video. I did research on reviews of Sweetheart and most all were positive and they have a spotless BBB record so I was confident to buy from them. He was helping to set up transport but as we were in the process of working through a deal someone local came into purchase the car. Steve actually called me to give me first crack at buying since I inquired first which I thought was outstanding where I think most dealer just want to make the sale and get it done and get their money where mine was a bit complicate with coordination of shipping. I said OK to go ahead and make the sale but if things fell through to consider me as a backup. Overall I thought this was a great experience and believe this is a trustworthy dealership and a good place to buy a used vehicle from and wish there were more used car dealers out there like Sweetheart!

Disrespectful the whole buying process. Sold me a car that blew up 2000 miles later. Super…read moreunprofessional will never buy a car from here again. Makes too many promises to get you to buy but doesn't follow through with it. Once you pay and key in hands it's "you bought the car as is"

Joe is fantastic! Bought a 2019 Nissan Rouge on 8/5. Smoothest transaction ever. Went on Monday and…read moredrove out on Tuesday with a full warranty. Car is amazing. Not even a scratch and super clean! Joe had all paperwork ready to go on Tuesday. Super nice guy. Dealer is immaculate and an amazing atmosphere. Definitely worth checking them out if your in the market for a vehicle.

Have purchased several cars from BI Auto over the years. All cars were in great condition, have…read morerecommended BI to family and friends.

Great dealership Friendly, knowledgeable and honest staff…read moreSales and service department both are top notch

I am the father to my son you not only ripped off on the 2004 Jeep Grand Cherokee, but sold him an…read moreUNSAFE vehicle that could've gotten him injured or worse. Here is the correct timeline... Thursday 9/21/23 my son who bought that trash called me in a panic over the multitude of issues he had. I called your place and spoke with Brian who sold it to him. Brian said in his words, "Well buddy, he has a 90 day warranty on it, so don't worry, have him get it here and we will take care of it." After explaining to Brian the issue was more than windows not functioning, he did say it was still under warranty and you would "take care of it". So, same day my son drops it off to you. I called to clarify with Brian what your shop will do. When I called, I got someone who wasn't Brian, but when I asked for Brian, I was immediately sent to a general voicemail box. I waited to call back a couple hours later....same crap. My phone number was obviously flagged so Brian wouldn't have to speak with me. My mistake was that I mentioned to Brian I lived out of state and unfortunately couldn't be there to assist my son (who you took a jab at in your response to my other son about him not being able to "express his concerns on his own") is mentally ill and has bipolar disorder. Besides that, he knows NOTHING about vehicles, nor did my ex wife who was with him. So in theory, you took advantage of that unbeknownst to Brian that my son is mentally ill. His brother came with him to defend him because your slimy sales tactics surely would've intimidated him. Saturday 9/23/23, they call and notify him "everything is fixed" and is in good working condition, come pick up when you're able to. Within an hour of him picking it up, he got stranded in a parking lot near his home (not on a beach off-roading as you falsely claimed) and I had called a tow truck place to have it towed to his house. Sunday 9/24/23, I contact my mechanic who is the grand master of Jeeps, thankfully. He said to get it to his home in Farmingville, in which we had it towed there. Monday 9/25/23, my mechanic takes a good look at it whilst up on his lift. He said in his words, "I really am sorry your son was taken advantage of like this. I have heard of other similar stories about JTL and the nightmares others have had." He takes a few pics (which I will be sharing on this review) and said to me, "The entire under carriage is swiss cheese. I will need to replace both rocker arms which both were cracked, tie rods, CV joints, all 4 shocks are blown out, brake lines are shot, wheel bearings decimated, and that was only within the first half hour of him inspecting it. There is much more John, but I really don't want to bore you with the mechanical details, only to say this first repair with parts just costed me $1806 out of pocket, and that is a major deal only because I am friends with this mechanic. This work will HOPEFULLY make this Jeep somewhat safe and roadworthy, but not 100% guarantee he said. The ball joints will be next on the list to be replaced, but it's not an easy job he said because there is quite a bit to remove to get to them. What a line of BS you said about it being "covered in mud so he must have taken it of road" Yeah ok buddy whatever other lie you have to advertise in your snake oil salesman reply to the public you gotta say. Do you know their driveway is dirt as it is shared driveway with a landscaping company who also uses it to enter the street? Nah, you wouldn't know nor would you care, but you have no problem making another false statement saying he took it off road. You honestly think if he took it say on the beach to "off road" that it would've even made it 8 feet without the entire under carriage being left behind and the axels/wheels falling off!?!? You know who and what you are John. God will judge you by this and all the other times you have screwed people over. Sorry you feel the need to rip vulnerable people off. What a great reflection of a "family business" you represent. Wish I had $$ for a good attorney, but it's going to repairs now.

Went in with undiagnosable electrical issues (from 3 other shops) and left with my dodge magnum…read morerunning as well as the day I bought it. Honest, great work, can't ask for more. Definitely recommend

Excellent service My family has been going to Village Green…read morefor 2 and a half decades. Tom the head mechanic is very honest and doesn't try to sell you anything you don't need unlike most places that over charge you and sell you things that you don't need. The price is very reasonable.

I recently purchased a 2017 Toyota Tundra from Auto Connection and I couldn't be happier with the…read moreentire experience. Despite being located out of state, the team at Auto Connection communicated effectively and transparently about the condition and price of the vehicle. They handled all the paperwork seamlessly and kept me informed of any additional information they needed, which made the purchasing process incredibly easy. I highly recommend Auto Connection for their professionalism and excellent customer service.

I found a car on CarGurus listed by Auto Connection in Bay Shore. Franklin responded right away and…read morescheduled an appointment for the next day. As a new driver buying my first car, I didn't expect to fall in love with the first one I saw--but I did! Franklin was incredibly helpful throughout the process. He worked with me on the price and took care of a few things the car needed before I took it home. After the purchase, I experienced a small issue with the car, but when I called, the team addressed it right away and made things right. Overall, I highly recommend Auto Connection--especially Franklin. He made my first car-buying experience smooth and stress-free!