I've been dealing with East Hills since purchasing our car here in 2021. The service department…read moreexceeds all expectations. Jim and fellow workers are knowledgeable, courteous and extremely honest. I'd recommend purchasing an auto here and using their Outstanding Service Department!

SAFETY SCAM ALERT My biggest concern with East Hills Subaru…read moreof Sayville is SAFETY. I brought my vehicle in for an active passenger seatbelt/SRS airbag issue. After paying for work on this safety system, I left with the same problem unresolved, including the constant seatbelt chime and an SRS system that may not operate properly in a collision. I had already received a professional diagnosis using factory-standard diagnostic equipment and provided East Hills with the fault codes. They wanted another $300 diagnostic fee, which I declined. I paid East Hills to perform the complete work and applicable Subaru factory procedures associated with replacing the seatbelt receptacle--not simply install a part and clear a code. Most concerning, their own technician states in the service video that replacing the receptacle DID NOT resolve the problem. The technician does not mention performing the applicable SRS/occupant-detection re-zero calibration, and neither does my receipt. Yet the paperwork states the repair was completed to factory-standard satisfaction and that the vehicle was test-driven, despite the odometer not changing. When I asked for documentation confirming the re-zero calibration was performed, they could not provide it. The same warnings and fault codes remained, and I was told I would have to pay another $300 diagnostic fee, even if the issue involved the work I had just paid for. All I wanted was documentation showing the complete repair and applicable factory procedures were performed. Instead, my calls and emails eventually went unanswered. I paid for a safety-related repair, their own technician acknowledged the problem remained, and I still cannot get documentation confirming the questioned calibration was performed. Based on my experience, I would not trust East Hills Subaru of Sayville with another repair and will not return.

wifey wanted a new mustang so we hunted around until we finally got a good deal at this place. the…read moresalesman Robert Tarnowski was very friendly and helpful in choosing the right car at the right price. wifey got the car she wanted and we were out of there with the new car in just a few hours. I want to see how the service department is before I add on that 5th star.

This was one of the most disappointing and disrespectful dealership experiences I have ever had,…read moreespecially from an official Ford dealer. Before contacting this dealership, I had already visited several other dealerships in person about trading in my vehicle. I received trade-in offers of more than $9,000, including approximately $9,600, from multiple dealerships, including Ford and Mercedes dealers. The only reason I had not purchased one of those vehicles was because I was dealing with a commercial insurance issue. I recently created an LLC and was trying to determine whether I could insure the vehicle commercially or personally. Then I found a van at this dealership that appeared to work perfectly for my situation because, based on its specifications, I could potentially insure it personally instead of dealing with the same commercial insurance problem. I called the dealership BEFORE driving there and explained everything very clearly. I told them that I was seriously interested in their van, that I had already received multiple trade-in offers above $9,000, and that I did not want to drive more than two hours just to have my time wasted. I even told them they could contact the other dealerships if they wanted to verify the offers. Once I arrived and they realized how interested I was in their vehicle, the entire situation changed. They offered me only around $6,000 for my trade-in -- thousands less than offers I had already received in person elsewhere. What made the experience even worse was being told that they supposedly could not sell my vehicle for more than around $9,000, while comparable vehicles were being advertised online for substantially more. From my perspective, it felt like they were using my strong interest in their van against me to justify an extremely low trade-in offer. That is exactly why I called ahead. I specifically explained my situation so neither side would waste hours of time. Instead, I drove more than two hours and walked away feeling that the conversation on the phone meant nothing once I arrived. A dealership is entitled to make whatever trade-in offer it wants, and I am entitled to decline it. My problem is the way the entire situation was handled and the enormous difference between what I had already been offered elsewhere and what happened after I made it obvious that I really wanted their vehicle. Having a huge dealership lot and a Ford sign does not automatically mean customers will be treated fairly or respectfully. My advice: **do your research, get multiple written trade-in quotes before visiting, take screenshots of advertised prices, and do not rely only on what you are told over the phone.** I would never make another two-hour trip to this dealership based on a phone conversation. Regarding the dealership's online reviews, some of the review activity also raised concerns for me because I noticed numerous reviews from accounts or names that appeared unfamiliar or relatively new. I cannot personally verify whether those reviews are legitimate, so customers should review the dealership's rating history for themselves and make their own judgment. Based on my personal experience, I cannot recommend this dealership.

Joe is fantastic! Bought a 2019 Nissan Rouge on 8/5. Smoothest transaction ever. Went on Monday and…read moredrove out on Tuesday with a full warranty. Car is amazing. Not even a scratch and super clean! Joe had all paperwork ready to go on Tuesday. Super nice guy. Dealer is immaculate and an amazing atmosphere. Definitely worth checking them out if your in the market for a vehicle.

Have purchased several cars from BI Auto over the years. All cars were in great condition, have…read morerecommended BI to family and friends.

I came by to check out a used car with my old man, they asked to hold my current car's keys as I go…read moreout to test drive their car, that's fine. I begin to pull away but hear them start my car (subaru WRX STi), slam on my car's gas and bounce the RPM's off it's Rev limiter for an extended period of time. Not cool. I didn't even ask for a appraisal, told them this & they kicked me out of the show room & told me to be respectful. Phil & his used car sales' manager needs to learn respect NOT me... As I drive away my check engine light pops on. Cool. Thanks Baron, your used car group is GREAT!!!! /s

BUYER'S BEWARE Of PHIL NOCIFORO, a salesman/manager at The Baron Honda Supercenter in Patchogue,…read moreNY. Phil was my salesman back in 2020 when I leased my Honda Pilot. In February, he contacted me to let me know he was now working for Honda City in Bethpage. After putting down $5,000 and winding up with a monthly payment increase of $90, Phil assured me that any excess mileage; wear n tear; disposition fee would be waived via the Loyalty Program Offer that I received. Since the 2020 Pilot was financed thru Fusion & not Honda I asked him if I should get my own inspection. He said it wasn't necessary. Well that was a huge mistake because after receiving a slew of bills, I ultimately owed Fusion $2100.00. This saga went on for three months. Phony Phil told me he was working with Fusion & adj's were being made (his most recent text was dated 5/31). I then visited him in person and expressed my frustration. He asked me to give him another day, he shook my hand, & gave me his word he was on it. I then contacted the Fusion rep who was handling the case. She said Fusion hadn't heard from Phil. Phil then left his employment with Honda City & ghosted me. I did however make it my business to visit him today at his "new gig" in Patchogue. As you can well imagine it didn't go well. Honest Abe was quite annoyed that I tracked him down. For all you readers, do yourself a favor and bring your business elsewhere!!!

THE ABSOLUTE BEST! this is my third vehicle that I have…read moreleased through noble. Chris Raab is absolutely amazing to work with as I have had the pleasure of him helping me find a lease each time. Every lease theough noble I have saved a minimum of 100 dollars a month from what the dealership quoted me

I was in the market for a new car when a friend recommended Mark at Noble Motor Cars, and I'm so…read moreglad they did. Mark was an absolute pleasure to work with from start to finish. He found the exact car I was looking for, with every feature I wanted, and offered the best price without any haggling. The entire process was seamless and stress-free. I couldn't be happier with my new car or the overall experience. A big thank you to Mark and the team at Noble Motor Cars for making car buying such an enjoyable experience. If you're in the market for a new car reach out to him 631-828-0301, I highly recommend!

Absolutely a horrible experience. Purchased a used car from…read morethis dealership, no financing, and dealt with completely inept personnel from the start. Car was supposed to be registered where we live (out of State-Rhode Island) and here it is 2.5 MONTHS AGO, and we still don't have the car's registration/plates. This has nothing to do with Rhode Island BUT the complete ineptitude of the BARON HONDA staff. This has cost us a ton of money in rental cars and immeasureable inconvenience. One department has no idea what the other department is doing. And despite the general manager Cirello, who appeared to try to make things "right", we still can not drive our car. VERY DISSAPPOINTING.

I walked into Baron Honda completely guarded and skeptical. I spoke to and dealt with Jason. He was…read morestraight forward and put me at ease. He made my first time leasing a new vehicle relaxing and fun. I would recommend him to any and everyone.

Nick Sinacore, is best the Service Advisor on planet Earth! And Browns is a great dealership!…read more This is why: I bought a used 2013 Caravan from Brows in August 2019. It was in great shape with 47K miles on it. They gave me a very fair price and a great trade in simply because I was trading in a Dodge product. They gave me the hard sell on a private warranty, but I did not bite because, although it was through a reputable company, it was not a MOPAR warranty and as such not for me. In the next six (6) Months I used the Van as intended; for commute to work, as well road trips with my dog up and down the east coast. Up to Buffalo to see my son in collage, out to western Pennsylvania too see my brother, down to Florida to see my Dad. In the course of that time I put 20K miles on it. However, on the last trip to Florida the van developed a very rough idle. Initially I thought it was the deregulated ethanol in Florida. By the time I returned to New York, several fill-ups later, the Check Engine Light was lit (Cylinder #3 Misfire) I took it to my local mechanic that I had used issue free for years. He replaced the Coil-cap, Spark Plug and injector; did not fix the problem. The Local Guys diagnosis is that the Valve Seat in the Cylinder Head had deformed. His suggestion was replacing both heads with updated/better versions; a 4,500 repair. I was reluctant to call Browns because I figured that they would take advantage because I refused, the warranty. Nothing could be further from the truth. That's when I met Nick Sinacore, the Service Advisor. When I first called Brown's, they put me on with Nick. He was very attentive and patient to my questions and gave me great advice to research the issue. Over the next week I researched and would call him back to ask question. He would take time to explain or call me back expeditiously if he was busy at the time. I brought my Van in, Nick made sure I had a brand-new Jeep for a courtesy vehicle for no charge. Nick Performed the compression test, and made a diagnosis. It wound up being a much less involved and cheaper to fix issue. Nick explained exactly what would bee done, and assured me that he was confident that his diagnosis was correct. He called me twice a day with status updates and the repair only took two days to complete. ALL THIS DURING A PANDEMIC! I dropped the courtesy vehicle off; Nick gave me a box of the broken parts so I could see exactly what was replaced. Browns charged me a fair price despite it was without the warranty. I was on my way with a clean, repaired Van. Thank You Nick Sinacore and the Brown's team!!!!

Does anyone know how to give a place a ZERO star rating, because that's what this place needs?!?…read more I've had such a horrible experience with them that I've just downloaded this app for the first time to leave my first ever review ever. Starting off do not call to schedule a appointment, they have this confusing and frustrating AI scheduler that gives you a - unconfirmed appointment - don't you just love to get an imaginary appointment for ur car Also they charged me $150 for a simple oil change and tire rotation. ($70 for labor and $80 for oil???) They actively targeted me because I am a woman and tried to rip me off expecting no repercussions. My brother recommended me this place but now nobody in my family will ever be doing business here again and we've been long time customers. They are completely and deeply untrustworthy scumbags that deserve for terrible things to happen to the women of their families DO NOT GO HERE

"I'm always looking for a good deal, just like any other customer in the market for a vehicle…read more Several years ago, I bought a 2001 C5 Corvette from Avi, which had low miles and was in great condition. The price was reasonable but not great. I understand that a business has expenditures and overhead costs. My biggest issue is when you pay the asking price and the vehicle is nowhere near mechanically correct." I always attempt to get a test drive or do some type of research to avoid any headaches later. Thank goodness Mr. Avi doesn't need the stressor of buying a vehicle for resale that's going to come back and bite him later, so for that reason, he only purchases good-conditioned vehicles. I highly recommend this business and am looking forward to my next purchase.

Buyer beware. I found a great looking classic F-350 for a good price ($17999). Avi assured me…read morenearly all his buyers purchase vehicles sight unseen, and have them delivered with a contracted delivery service. He said there were no mechanical issues. After purchasing the vehicle, he told me the floats in the fuel tanks didn't really work; not the end of the world. Vehicle was delivered safely. It sat for about ten days before I could drive it. On EVERY drive, the truck turned off while driving, sometimes on the highway. I am familiar with 7.3s, so I suspected something was up with the oil or fuel pump. Brought to a specialty garage and sure enough, ***$2300 LATER*** my truck is running again. The fuel pump was completely shot. It NEVER drove more than 5 miles without turning off and was honestly dangerous. When I asked Avi to help make this right, he refused, offering no concession and telling me it was a good sale price. I wouldn't trust Avi or do business with him again. I would be happy to take down this review if he pays for half of my repair.