wifey wanted a new mustang so we hunted around until we finally got a good deal at this place. the salesman Robert Tarnowski was very friendly and helpful in choosing the right car at the right price. wifey got the car she wanted and we were out of there with the new car in just a few hours. I want to see how the service department is before I add on that 5th star. read more

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This was one of the most disappointing and disrespectful dealership experiences I have ever had, especially from an official Ford dealer. Before contacting this dealership, I had already visited several other dealerships in person about trading in my vehicle. I received trade-in offers of more than $9,000, including approximately $9,600, from multiple dealerships, including Ford and Mercedes dealers. The only reason I had not purchased one of those vehicles was because I was dealing with a commercial insurance issue. I recently created an LLC and was trying to determine whether I could insure the vehicle commercially or personally. Then I found a van at this dealership that appeared to work perfectly for my situation because, based on its specifications, I could potentially insure it personally instead of dealing with the same commercial insurance problem. I called the dealership BEFORE driving there and explained everything very clearly. I told them that I was seriously interested in their van, that I had already received multiple trade-in offers above $9,000, and that I did not want to drive more than two hours just to have my time wasted. I even told them they could contact the other dealerships if they wanted to verify the offers. Once I arrived and they realized how interested I was in their vehicle, the entire situation changed. They offered me only around $6,000 for my trade-in -- thousands less than offers I had already received in person elsewhere. What made the experience even worse was being told that they supposedly could not sell my vehicle for more than around $9,000, while comparable vehicles were being advertised online for substantially more. From my perspective, it felt like they were using my strong interest in their van against me to justify an extremely low trade-in offer. That is exactly why I called ahead. I specifically explained my situation so neither side would waste hours of time. Instead, I drove more than two hours and walked away feeling that the conversation on the phone meant nothing once I arrived. A dealership is entitled to make whatever trade-in offer it wants, and I am entitled to decline it. My problem is the way the entire situation was handled and the enormous difference between what I had already been offered elsewhere and what happened after I made it obvious that I really wanted their vehicle. Having a huge dealership lot and a Ford sign does not automatically mean customers will be treated fairly or respectfully. My advice: **do your research, get multiple written trade-in quotes before visiting, take screenshots of advertised prices, and do not rely only on what you are told over the phone.** I would never make another two-hour trip to this dealership based on a phone conversation. Regarding the dealership's online reviews, some of the review activity also raised concerns for me because I noticed numerous reviews from accounts or names that appeared unfamiliar or relatively new. I cannot personally verify whether those reviews are legitimate, so customers should review the dealership's rating history for themselves and make their own judgment. Based on my personal experience, I cannot recommend this dealership. read more

They keep the incentives and give you pennies off. They lie and have ADM's on there cars, then charge you for paint protection Nitrogen in tires, vin etch! read more

Deceptive pricing is used at this dealership. They pushed the same low price ad on Facebook to me 4 times in 2 weeks before I bit. I confirmed the price online via chat and on the phone with a live salesperson before heading to the dealership where they assured me the Truck was waiting for me to test drive. The salesperson at the dealership claimed to know nothing about previous conversations and when I presented the ad they posted, they would not honor the price citing a "new guy error". I doubt they made an innocent mistake as they claim, but either way customers need be very diligent when buy from them. They are either dishonest, sloppy or a little of both. I'll be buying somewhere else. read more

Please do yourself a favor and do your research and know your numbers. Facts are I was insulted by the finance manager 10 years ago and finally decided to give them another try and was offered an extremely low trade in and "in order to get a deal" was told that I needed to purchase an extra warranty package on a vehicle that was under 10,000 miles and only 1 year old. Why would anyone do that? The price wasn't even a good deal. Just jack up your price and sell it as certified. read more

Worst experience I've ever had at service. Had my car for 2 weeks to fix the transmission. I get the car back the transmission line blows off and leaks all in my driveway staining it. Then I call to tell them. They tell me to drive it back in... oil leaking out of the transmission and tbey want me to drive it back in, sounds very safe. I get the car towed on a flat bed after calling the ford hotline. They tow it to the dealer. The dealer fixed the leak but the trans still is acting up. So I told them before I brought it over. And they said oh we didn't look at that I'm not sure. They eventually looked at it and told me to test drive the car with them one day and they'll let me know when to come by. 2 weeks of radio silence. Finally I call them and tell them I can come by today they say perfect 2:30 works great we'll have a Manager drive with u. Currently here for 2.5 hours after being run around 3 different people telling me they will have a tech to me within 5 minutes. Absolute worst experience I've had. read more

This was the most difficult transaction I ever made. Everyone at the dealership was screwing me around including the accounting department. They also pull the "If you finance it will be $2000 less". After you sign the paperwork, they tell you that you cannot pay it off for 6 mos. This is where they make extra money. They also had a $1400 "warranty" that doesn't do anything and you can't opt out of it. The advertised prices are not what you pay. In the end it ended up costing 5k more WITH taking the financing. Just because this is a Ford dealership does not mean they follow the reputable model. Also, do not trust TrustPilot, those reviews are fake. read more

We just purchased a 2025 ford Bronco from Sayville Ford. Tony Aiello helped us. He was great. He took his time with us was very personable and knowledgeable. I highly recommend Tony. Great experience read more

Sayville Ford - Ford bronco - Car Dealers Near Me - Sayville, New York

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Rob Giordano was personable and friendly. Took care of an issue I wasn't happy about, service said I needed a part I knew my car did not need, I explained it to him and he fixed it. Thank you Rob read more

Drove from all the way from out East to Sayville Ford because they said they had a part in stock for my Ford Escape. I get there with part in hand and the guy wont even look my part up without a vin #. Obviously I dont have the car here or memorize vin #'s. They basically said they couldnt help me. I cannot believe that I can get better part service at Autozone or Advanced Auti Parts. I truly cannot believe that just happened. read more

Do NOT buy a car or service it here!!!! Only reason I went to this place was because they snuck a service agreement into my contract when I bought it. Prior to getting the service they told me it was covered and I would just pay the $30 for the New York State inspection. Fair! When they called me to pick up my car, they told me it was not covered and I would have to pay for the service and the service contract expires. Absolutely unbelievable! The place is a total scam. Be aware and stay away!!! read more

I brought my 2022 Bronco Sport in to get a brake problem fixed that's been a problem since I took delivery. The car has been to the dealer 3 times for a horrendous brake moan that they told me "isn't dangerous." After this visit, Steven, my service person, told me that "Ford that the problem isn't fixable and told us not to even try." After calling Ford customer service, I was told that there was a recent service bulletin that came out a month before my visit. I called the dealership back 3 times to get them to apply the new fix. After 4 calls, the Service Manager, Connor, mentioned the new fix and offered to send a pick up and drop off service to save me the trouble of dropping the car off. On the day the car was to be picked up, the service cancelled without reason. Only after we called the dealership did they send one of their own employees to get my car. After the car arrived at the dealership, I was told they couldn't recreate the noise, which is so loud I can hear it from my bedroom with the doors and windows closed, so they kept it for a second day. Miraculously, after hearing the noise, they agreed to implement the fix. However, as the car was now out of warranty, they insisted on charging me for the repair, which had been evident since the car was new and wasn't fixed at any of the three previous attempts they had it. Even though this problem is widespread for all Bronco Sport and Escapes (it is a manufacturing defect), Ford customer service offered no assistance and refused to reimburse me for the repair. Due to this experience, I'll never buy another Ford (of any kind), and WOULD CERTAINLY NEVER USE THIS DEALERSHIP TO DO SO IF FORCED AT GUNPOINT. The only reason they got 1-star is because 0 stars is not an option. These people are a complete and total disgrace, reinforcing the notion that most dealers are legalized theives. read more

Our salesman Jason, set up service for my Bronco. He made this so seamless! Then day of service appointment, I met with my service advisor, Kenya. Super friendly, and knowledgeable! She checked recalls needed and made sure I knew that my inspection was due at end of the month. Sayville Ford has an amazing team on hand, my Bronco was ready same day and Kenya kept me updated on expectations. 5 stars!!! read more

Just another run of the mill sleezy car dealership helping to usher in the day where manufacturers will sell direct to the consumer. Fees fees and fees. The second you dispute the fees the price is suddenly non negotiable. "There's room in the price" IF you finance with them, pay thousands in administrative fees, and all AFTER you go through an hour of back and forth with sleezy sales tactics. Just buy from carvana, you may not save $ but you'll feel cleaner afterwards read more

Tony was unbelievably good sales man when it came to selling us our Bronco , he was clear with everything and worked us a great deal !! We love our Bronco addition!! read more

So just following up on my previous review. After my mother was ripped off for $80 road hazard insurance it's been 2 months and we still haven't received our refund!!! Was told it would come in a check. What a bunch of con artists. Time to head back up there read more

I had a great experience at Sayville Ford! From the moment I arrived, everyone was incredibly pleasant and welcoming. The seating area was clean, comfortable, and made the wait easy. I really appreciated how informative everyone was. Highly recommend! read more

Tony Aiello was very helpful and was able to help with a seamless transaction. Was able to trade in my older Ford for a newer one. Had my new vehicle in only a couple of days. Thank you. read more

Price was fair, customer service was good. Rob was helpful and caring. My vehicle is now ready for our family trip.

Warmly greeted by staff and had the pleasure to meet sales person Joe Carter. My husband and I explained to Mr Carter that we always purchased our vehicles in the past but were now considering leasing. We are patiently waiting for the release of the 2020 FORD BRONCO. Mr Carter explained the pros and cons of leasing. We were very impressed with Mr Carter's professionalism, knowledge and communication skills. We had a lot of questions and not once did Mr Carter interupt or talk over us. Mr Carter is truly an asset to Sayville Ford and we feel very lucky that he was our sales person. We ultimately decided to lease and trade in our 2012 FORD EXPLORER LIMITED. We met with Manager Mr Tom Farrel and he thoroughly explained the trade in details . We were pleased with the final value. Thank you! So the decision is made! We have decided to sign a two year lease for the 2018 FORD EXPLORER SPORT. More questions of course and more answers from very patient Joe Carter. Thank you so much for being so easy to talk to and putting me at ease. Before driving away Mr Carter sat with us in the vehicle and educated us on all the features and details of this amazing truck. We were very impressed with Mr Carter's knowledge and once again outstanding patience. It's been 3 days now since we drove off the lot and we are so pleased with our new truck. We were so impressed with Mr Carter that we directed a family member to meet with him to discuss the purchase of a mustang. Thank you Sayville Ford for this outstanding experience and customer service. Thank you Mr Joe Carter for just being you!! We plan on highly recommending you to future Ford buyers! read more

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My recent experience with Sayville Ford has been very disappointing. Despite several attempts, many calls and emails were not returned. On the day I was scheduled to pick up the car, the dealership informed me it had been damaged by a delivery truck a week earlier. This notification came after I had already finalized insurance and scheduled pickup of said vehicle only one day prior. Neither the sales consultant nor the sales manager was familiar with their current inventory. Maybe they were hoping the car would have been back from the body shop just before I picked it up. When I inquired about another model on the lot, which had a higher ticket price of $3,000 more, what could we do, the sales manager replied, "can't get blood from a stone," indicating no room for negotiation. This lack of communication and professionalism had left me thoroughly dissatisfied with their service., and only option I saw fit was to simply cancel my order and request my deposit back. That was the only thing I felt they did honorably. In the end, I was able to work with another Ford dealership on Long Island, and happy to say I was able to get another vehicle with more options for the same price. read more

Read all reviews online before buying. Sales is great , but service is very slow. No loner cars available even know they say they give you one read more

My husband and I went down to Sayville Ford to look for a Ford Expedition max . They show us a sports pancake max it beautiful, I took a picture of it an we bought it . We got a call from Jason our sales men telling us the truck went through the car wash an a wire took off the Antenna of the truck an put a dent in the roof. I remembered I took a picture of the truck an the antenna was never there an you can see the dent too. We were Lies too !!!! We got all our money back an I will never buy a vehicle from them !!!! So Run !!! read more

Sayville Ford - You can see no antenna on the roof but you can see a dent there - Car Dealers Near Me - Sayville, New York

Sadly, incompetent communication from service department. I dropped car off for regular maintenance at 11:00 AM (with an APPOINTMENT). I called at 3:40, (just 20 minutes before closing) to find out car was not worked on. Told to bring it back Monday or Tuesday. NOONE bothered to call me to let me know that car would not be serviced and yes had an appointment, Simple oil change, tire change... Getting behind in the work is understandable, the lifts not working, yes, that is a reason but NOT COMMUNICATING to the customer that the car would not be worked on and finding out hours later, is NOT. That is careless customer service. read more

I honestly have nothing bad to say about the dealership...my main issue was with Jason Mirels, a sales consultant who treated my family with disinterest and rudeness. Part of being a sales person is to help sell a car to patrons and we were not sold by his attitude or knowledge of the vehicle. We tried negotiating with him and asked to test drive the vehicle and he was reluctant to let us take it for a spin when my appointment was for that purpose to begin with. It was like talking to a blank wall that had no expertise or experience in the car world. When I go to buy a vehicle I am ready with research, questions, carfax information, and a budget in mind...something any dealership should be prepared to handle. Instead this person was not willing to work with us and left us leaving with a sour attitude due to his lack of cooperation. read more

Claim to be a zero fee dealer but every car has over priced dealer installed options. Borderline bully experience. I'm due for a new lease and will travel to another Ford dealership. Run, don't walk, from this dealership. read more

ABSOLUTELY WORST FORD DEALER ON THE ISLAND. Brought my truck in for a warranty re program tune. They had my truck an entire extra day waiting on parts to fix something else they said had broke. Then added 500 dollars worth of more broken stuff to fix on my invoice. Pulled off the lot after 2 days without a truck, first 10 seconds truck makes the same noise. NOTHING FIXED. The tech even lied on the service print out and said they test drove the truck without any noise or issues. A deaf man would have heard the noise it's so god damn loud. Too add to all this I waited an hour in the waiting room for the tech to finish the extra work they " HIGHLY RECOMMEND" I have done. And another hour to then be refused a loaner truck. The FASTEST THING THIS DEALER GETS DONE IS SWIPE YOUR CREDIT CARD. After that they don't give a fuck what happens to you. Trading in my Ford this week and getting a Chevy after this experience. I recommend anyone else to do the same before buying or having to deal with anyone at Sayville Ford. read more

SERVICE IS AWFUL!! I would give them Zero stars if I could, I brought in my Brand-New Ford raptor for a Safety Inspection (bought it out of state). This is basically the lights, blinkers, horn and seat belts, its cost is 10$. 12/15/20- I showed up to get the Safety Inspection and asked them, how long will this take, I was told 30 Minutes Max!! Two hours later I was still the only one sitting in the waiting room, when I finally saw the service writer and asked about my truck, he said "let me check" , turns out it was sitting in the parking lot, they had not touched it, he told me "they went on break at 2:00 and that was the issue. I arrived at 1:10 (+30 MAX) 1:40 that is well before 2:00??? Why should a break at 2:00 matter? They have no interest in taking care of the service clients, find another dealer (for warranty work) and local shop to do routine maintenance. I went to my local shop and had the Inspection done in and out 10 minutes! read more

I had a good experience with my sales rep (Jason) however everything else seems to be a scam. Ask anybody who's ever done business here... they'll back up exaclty what I'm saying. Sales FORCES you to buy some add-on package. They put it on every single vehicle. It's a $2k - $3k upcharge for $50 worth of junk. It's something dealerships usually try and up-sell people at the time of purchase but Sayville REQUIRES you to pay it no matter what. Our company buys a lot of Fords, almost a new truck every year. But every time we get a price from Sayville they REFUSE to remove it. They'll give you a "deal" on the vehicle but add on the required package (and a deal is maybe slightly over MSRP so it's not even a deal). They have vehicles sitting on the lot for a long time for a reason, but refuse to budge. Much better dealerships to buy from who don't play this game. Then there is service. What a joke. When we originally wanted to bring a vehicle in we were pushed back a month or so until my sales rep got involved and then got us an appointment quicker (hey thanks Jason!) but then they tried to blame the issue on something WE did, which is not true. We install accessories on Broncos all day long and EVERY SINGLE Bronco coming in has the same problem. They did fix the issue under warranty but blamed it on us (wasn't us!). Another issue we had where we left they claimed they fixed but as soon as we left the issue was still there. It's as if nobody checked the work. I made a follow-up appoimtment about 6 months later and left the truck with them a week and they could not fix it, despite us telling them what they had to call Ford to inquire about (as we know what the issue is). It's as if they don't trust someone who doesn't work for them (news flash, I work on more Bronco then the techs do). We needed our truck back so we said we'd come back. Well fast forward to today. I try and make an appointment for a truck we BOUGHT from them... im told the next appointment is TWO MONTHS out. WHAT??? They just don't want to bother with warranty work (because they don't get paid a lot for warranty work). Well that's the last time I buy from Sayville and we'll be sure to tell all our customers to avoid them. From sales ripping you off (hey the sales team is nice, it's the management who don't care) and the service advisors who don't care... we'll take our business elsewhere. read more

Ok, here is my review. What a joke this place is. I called today to make an appointment to see a 2010 expedition at 7:30 pm. I showed up at 7:32. When making the appointment, I spoke to kim and all I asked was that I only will buy a clean truck and to please make sure that this is a clean truck, or do not waste my time. The pictures on the Web look awesome. Well, it took them about 50 minutes to find this truck and when the brought it up, it looked nice. Upon inspection, I noticed that the rear hatch has bubbling of the paint (not a major deal breaker). Then I noticed the front bumper is totally cracked (can't see this in pictures). Then I notice the front passenger compartment, the rug is literally rotted away with mildew rot, probably water damage. Well that put the nail in the coffin. The tires are on their last leg too. When I spoke with the salesperson who had little clue to anything about this truck, he begins to tell me that the truck is on their VALUE ADDED program. ....which basically means, what you see is what you get. They could have stated that in the listing and they could have taken pictures to show the condition. (Don't worry, I did) I was annoyed with my wait to see this truck, I am annoyed with kim for not verifying for me the condition of this truck and wasting my time, I am annoyed that Sayville Ford would even put a truck in this condition on their lot, it just shows how proud this place is of the junk they offer. What a disgrace. While I waited for the truck to show up at the door, I was looking at the reviews here on yelp, they are terrible. But......I kept an open mind, had a nice chat with the Jennifer, who is the lovely person at the front desk and waited. Talking with Jennifer was the only good thing that happened there. (I give her 5 stars for the way she welcomed me and gave me her time as I waited). Well all, I can say is, the reviews are spot on. The best thing here is that wonderful person at the front desk. Thank you to her and be safe in your fusion! To Sayville ford, your cars show the kind of dealership you are. read more

Sayville Ford - The carpet in the front of the expedition, what a piece of work. - Car Dealers Near Me - Sayville, New York

Joe (finance) and jason (sales) were a fantastic combination for my most recent purchase (ford explorer ST) i love the truck thank you guys again for heloing me with this. As i have many times before im driving off the lot of sayville ford fully satisfied! You guys are the absolute best thank you!! read more

Today I went to Sayville Ford with my girl friend to help her buy out her car from the lease she had with Ford because she had never done this process before. When we went into the finance manager sat down Pete was his name , He gave her the monthly payment then the interest rate of 11.59 % told her he could lower it if she purchased the warranty. Which now the payment went up from 473 to 525 and she had to keep the loan for 6 months i asked him if the paper work states she must keep the loan for 6 months or could she refinance with her bank because the interest rate was high . He refused to answer the question. He threw me out of his office after I asked to answer the question and that he didn't like me. That I was a maven and I should take a long walk off a short pier. that I was not on the loan and had no right to ask the question. I told him she wanted me here to ask the big questions so she was not getting screwed over. He threw me out and I went to the manager who told me he could have answered the question and there was no reason for him to speak to me that way. he took me back to his office where Pete told me again to get out of his office called me a maven and he was calling 911 and started to dial the phone he then said I am not afraid of me . afraid of me for what asking a question for my girlfriend . When I was speaking to the manager he dropped the interest rates down 2% magically that he was not doing before this to look like the good guy. The manager of Ford took us to another finance manager who respectfully answered my question. and said not sure why he refused to answer you. She signed her paper work walked out of there with a 378 a month payment . Everyone there but Peter finance manager were very professional. No one should talk to anyone like this my daughter was going to look at the ford bronco there and her bf a for 150 but not we will be going to another ford not owned by this Ford . You just lost two potential customers . This finance manager should be let go. I have put a complaint in with the Ford corporation and they are opening up a case . read more

Worst place ever, don't respect customer time or the customer , please keep your cars and trucks far away from this place .

Friendly staff and professional. Took me right on time, even though they were down 2 service technicians. Ciao for now.

BUYER BEWARE!!!!! I went to buy out my lease with the Dealer Getting a $500 Fixed fee ,Looking over my Contract I questioned the Final price only to be told it was due to taxes and fees , Joe D'onfrio overcharged me on a Warranty and Added an additional 3,300 To the final price of car ,I spoke to Manager and was able to Void The Contract and walked away . I then went to Ramp Ford Who Proceeded to help me buyout my lease quickly and Honestly, so Please do yourself a favor and carefully read the contract before you sign to avoid this happening to you And Stay away from Sayville Ford!!! read more

Although purchasing my two Ford cars from Sayville Ford (Vinny in sales for both cars- honest guy in an industry where most customers are suspicious before they walk in the door) were good experiences, the service department is a different experience altogether. The 1st time I brought in my car for a repair (I forget the repair). When driving it home, at the end of the day, I could hear a consistent rattle under the car. So I had to go back to the shop the next day (shop is about 15 miles from my home). They put it on the lift to find that the person who worked on the car forgot to put clips in to secure shield under the car. My 2nd experience was related to a rattle noise on the driver's side, thinking it was the side-view mirror(. I called to make an apptmt to have it checked, and figured I would get oil changed at the same time. I booked 3 weeks out (with understanding I'd have to take some time from work), only for SF to call me the day before to let me know they had to reschedule because they had too many cars scheduled already. I got my oil changed at my mechanic, but rescheduled for the noise. Simply drive and listen for the sound, but they insisted I had to leave the car, so they used Lyft to take me back home and then pick me up after letting me know the noise could not be fixed for at least two weeks (not a problem), but then took 10mins to retrieve my car only to still find tape around the entire side of the car as part of their diagnostic process. I ended up peeling the tape off myself, with the guy who pulled my car around....some of this may sound nitpicky, but I find they over-commit and under-deliver in their service. 1st time u get a pass (bad day, short staff, maybe), but 2 for 2... read more

6/29/2022 - So finally Sayville Ford showed up to pick up my new car to install the roof racks and window visors on Friday 6/24 after purchasing the car on 05/02. Leave me a vehicle and drive off with the new car. Kid shows up to drop off the car Friday evening and I go out to meet him. Immediately notice that there is an end cap hanging off the rear rack. With the Sayville Ford employee there we try to put the cap on. Won't stay in. I say to him "Your seeing this right?". He says yes I will let service department know. Someone will call you. I don't hear back. I call service department and they say reach out to Demitri. I leave a message for Dimitri. Nobody gets back to me. So after 2 months they put on what looks like a roof rack that someone put a torch to. End cap which is used to keep rain out and prevent water intrusion and rust I'm guessing is broken and as you can see in the pictures and it looks like the plastic in there was melted or something. Amazing. When I get a chance I will do a writeup on how not to get ripped off by this dealer step by step if you absolutely must buy from them. Or feel free to reach out to me. Cliff - LOL. You don't contact anybody. I'm going on 2 months now for roof rails that I was told would be in in a couple days when I purchased the car. Nobody reaches out to customers it seems. As a matter of fact I reached out to see if the rails were there and was told by parts that there was no order for them and they didn't have them. After being told they don't have them I received a call from Nick saying they did have them, even though parts had told me they didn't have them and there were no orders for them TWICE. So I show up for my appointment to get them installed on June 13th, sit there for an hour and then get told the wrong parts were there. So to recap the rails still are not installed nor are the window visors which were a part of the sale and were apparently paid for with the $200 you get for signing up for FordPass. So I think we are 50 days after I purchased the car and the parts that were supposed to be in and installed in "a couple days" have still not been installed. Perhaps I will wait until someone contacts me and do a daily count on Yelp just to see how long it takes. read more

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Do not use Sayville Ford to buy a used vehicle!!! My husband and I were in the market to purchase a preowned Ford Transit. We called Sayville Ford because we have used them in the past for service on our current van. We spoke to Vinny Visceglia in used car sales. He told us he had two vans on site that had just arrived. One had been detailed and could be viewed. We asked for photos and details of the van that had been detailed. Vinny sent photos and all information we needed to make the decision to view the vehicle. Since we live about an hour away and we were canceling plans to go out of town for the day, we wanted to be assured of availability to view not only the van we were given info on but the second available van as well. Vinny emphatically told us we could view and to come right over. When my husband arrived at the dealership, Vinny showed him a van. Problem was tho, it wasn't the van in the photos he sent. This van was in awful condition and had a cracked windshield. When my husband inquired about the van we made an appointment to view, he was told it was being detailed. SWITCH AND BAIT PEOPLE!!! My husband was patient and polite and continued to ask to see the vehicle in the photos sent to us by Vinny. It never happened. I am not as patient and polite as my husband. When my husband told me what happened, I immediately called Vinny to express my outrage at being duped and sent on a wild goose chase. Vinny then began to spew a series of lies - "It's not what I said..." , "I didn't know...", "You don't understand..." When Vinny realized I was not falling for any of his excuses, he told me to "Lose my number" and proceeded to hang up on me. Vinny has since contacted me (I won't take his call so everything is in text) to tell me the same lies, and some new ones I might add. He's says he never hung up on me but dropped the phone. Funny how he dropped the phone after he told me to lose his number. And if in fact he did drop the phone, why not call me back? It's because he's a liar and not trustworthy. His texts are somewhat apologetic now. They have to be. I've told him I was going to write a review befitting his professionalism. Here it is Vinny - as promised. I hope management takes note of this review. Unless they don't care either. With all that's going on in the world today, one would think we would conduct ourselves better towards fellow humans. It is unfortunate that these times bring out the worst in people. Especially people like Vinny Visceglia. read more

I probably didn't do my homework and read first the reviews here before I assigned this dealership as my designated dealership to deliver my reservation of the F150 Lightning.... I have a reservation for Ford Lightning for over a year now with Ford Motors. Today I got message that it is the time to come and build and price my reservation. I build the desire configuration online and come to my appointment . The sales manager via his salesperson Tony A. did not waste any time and inform me that they adding $5000 markup on the car and this is their way to make money on the car (On $81,019 they adding $5000 so the price is $86,000, $5k over MSRP). Although it was at night, that was a daylight robbery :-). I wanted my local dealership to gain from my reservation and assigned them as my dealership I would like to take delivery of the car - clearly BIG mistake Clearly not a place to do business. I have it recorded on my phone and next is send complaints to Ford Motors corporate. Well, I guess no Ford for me, will wait for the Tesla pre Order i have of the Cyber Truck. read more

Awesome staff with a great environment. I've purchased my last few vehicles here. I highly recommend sayville ford to all !