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    Bayside Audiology

    1.7 (6 reviews)
    Open 9:00 am - 5:00 pm

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    Allied Hearing Aid Specialists - untitled

    Allied Hearing Aid Specialists

    5.0(1 review)
    46.3 mi

    Friendly and fast service, knowledgeable staff, Randy Parr works hard to provide excellent and…read morecompetent hearing care, highly recommend!

    From the owner: Allied Hearing Aid Specialist's office in Longview, Washington is located at Longview, WA. It is on…read morethe opposite side of the street from St. John's Hospital parking garage and we share a driveway with Topper's Restaurant. Randy Parr is owner/operator of that office. Randy has a Bachelor's degree in business management and has been licensed to fit hearing aids since 1986. Service is the most important thing to look for when shopping for a hearing aid provider and it's something we take very seriously at Allied Hearing Aid Specialists. Buying hearing aids is not like buying an electric drill or even a pair of glasses. Hearing aids are sophisticated electronic devices which are worn all day in all weather and conditions. They often sit in the ear, right where the ear wax is secreted. In short, hearing aids need service and when a person can't hear, they want that service as fast as possible. That's when you find out how good your hearing aid provider is. Whether you need a hearing aid adjustment, cleaning, or repair, the folks at Allied Hearing Aid Specialists are second to none. We even service people who bought their hearing aids somewhere else. At Allied Hearing Aid Specialists, we are a service company.

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    Allied Hearing Aid Specialists - Untitled

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    Allied Hearing Aid Specialists - Untitled

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    Complete Hearing & Balance - Our Complete Hearing & Balance team

    Complete Hearing & Balance

    3.3(23 reviews)
    76.5 mi

    On April 14, 2026, my son (14 years) had an appointment with Dr. Luke Pickar for a routine hearing…read moreexam. With my insurance, Regence, this should have been a covered in full as one routine hearing exam is covered per year. We went to the exam and the doctor asked why we were there and I stated to get a routine hearing exam to get a baseline for my kid because he wears headphones quite a bit. The exam was completed in less than 15-20 minutes and the doctor stated everything looked fine and there were not any issues. The problem arose when I received the bill. The routing hearing exam was not covered in full. None of my charges were covered in full as it actually was not charged as a routine hearing exam. I had four charges totaling $211.72. This is my cost after insurance pays their portion. The first charge was for an office visit for $200 (allowed amount $150.68). The code was 99203 which is new patient office visit 30-44 minutes. I disagree that there should be an office visit charge for a routine hearing exam but in this situation the code should be 99202 which is a new patient office visit from 15-29 minutes. After speaking to Regence, the billing would be ($98.01 allowable) for a visit lasting between 15-29 minutes. My appointment was at 7:30 am (the time they open so I could not have arrived and started appointment early) and after checking my Blink camera to verify what time my son and I arrived home, I verified that we arrived home at 8:04 am. We live 4.7 miles away and it takes 10 minutes without any traffic. At that time of morning there is traffic. The next two codes are 92557 (comprehensive audiometry threshold evaluation combined with speech recognition testing) charged at $120 (allowable $38.29) and 92567 (tympanometry, a diagnostic test that evaluates middle ear function by measuring eardrum movement in response to varying air pressure) charged at $60.00 (allowable $16.91). The final code is 92628 (covers the evaluation of a patient's candidacy for hearing aids, including assessment, counseling, and review of test results). This was charged at $500.00 (allowable $250.00). The review of the test results, which should probably be pretty standard, consisted of the doctor saying that everything was normal. When I first saw the bill, I assumed that there must be an issue that could be easily resolved so I called the billing department at Complete Hearing and Balance and spoke with Winter. She went over the charges and explained that the office visit charge is standard and that is how the doctors get paid for their time. I questioned the fact that a routing hearing exam was covered by my insurance and an office visit charge should have been disclosed but she reiterated that it was standard practice. She stated that you could get a hearing exam at Costco for free. I thought to myself that I didn't see that Costco took my insurance. The charge for code 92628 she said would be taken off and must have been added by mistake because many customers need hearing aids. I ended the call feeling that I need to ask medical providers billing codes and bill estimates prior to any appointment because my assumption that the covered services would be covered was incorrect. This morning, after sleeping on this a couple more days, I decided to call Regence to ask them if there are any providers that do routine hearing exams that are fully covered without an office visit charge. I had checked the list of providers on the regence website, and I only noticed similar audiology providers similar to Complete Hearing and Balance. The agent was not able to tell me if there were any providers that do not charge for an office visit in addition to a hearing exam. During this conversation, I got the billing codes and thought I might have a billing code for a routine hearing exam. I was encouraged by the agent to call Complete Hearing and Balance and ask for explanation or an audit of my bill. I spoke again with Winter. I gave her a code Z01.10 thinking that applied as a routine hearing exam. She said that it did not and explained that they do not do routine hearing exams and that they only do comprehensive hearing exams. I questioned why when they are an approved provider for my insurance that covers a routine hearing exam yearly and I believe what she stated was that insurance doesn't dictate the exam that they provide. She also told me that she contacted the provider and they will not be removing the $500.00 charge as this exam required the doctor's expertise as I stated I wanted to get a baseline because my son wears headphones quite often. To be clear, my son has never had any medical issues of any kind, did not complain of headaches, ear pain or anything. The test proved to be normal without any issues. We never spoke of ear care, the prospect of hearing aids or any pending issues. Be careful with this place. Make sure you get your billing squared away prior to your appointment. I wouldn't trust them again.

    I purchased hearing aids and had a good experience up until now. I recently paid $200 for molded…read moreear pieces and they performed horribly, cutting in and out at random times and causing ear discomfort. When I first had them fitted and adjusted the audiologist told me to come in if I had any problems with them. After experiencing these problems I made an appointment and when I arrived I was told I would have to pay $75 to see the audiologist. This is unacceptable- if the device is not working the company should stand by their product and do all they can to correct the issue. I will not be doing business with this company any longer and will not recommend them to anyone.

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    Complete Hearing & Balance - Grand Opening of THIRD location in Lacey, WA!

    Grand Opening of THIRD location in Lacey, WA!

    Complete Hearing & Balance - Grand Opening Ribbon Cutting Ceremony in Lacey

    Grand Opening Ribbon Cutting Ceremony in Lacey

    Complete Hearing & Balance - Dr. Vega explains how a cochlear implant works

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    Dr. Vega explains how a cochlear implant works

    Bayside Audiology - audiologist - Updated July 2026

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