Awful experience both times I have visited this office with children. Do not expect health care…read moreprofessionals here. You will need to travel out of town for that kind of care. Receptionist argued with me about my child's name...lol "Dr" was mean to the kids and severely disorganized

Please have the boss call me as clerk does not listen. VA issue and she is sending info to wrong VA…read moresite. I have told her three times and she keeps arguing with me Donald Ludwig 360-244-3037

Wow, Lane Schrepel is so kind and thorough and now I can hear much better. I had stopped going to…read moremeetings because I couldn't understand what was being said and now it is really good.

From the owner: We have been in business for over 35 years and are the longest running business in the community…read more We stream music and television directly to your hear aids with no outside interference. We help eliminate background noise. We offer some of the smallest hearing aids on the market.

Everyone has been very helpful, efficient, knowledgeable and personable from the first visit. I…read morebrought our 94 year old Veteran neighbor in and he was fitted for hearing aids and treated wonderfully. Today I had a concern with part of my hearing aid left in my ear. Even though I'm not their patient, they fit me in and removed the piece of my hearing aid stuck in my ear. They weren't going to charge me until I insisted. ENT Associates, where I purchased the hearing aid wouldn't fit me in or see me today! We are taking all our present and future ear care to Northwest Hearing and Tinnitus! They are the best!

I've been accompanying my 92-year-old father to his appointments at NW Hearing + Tinnitus for the…read morepast 3 years or so. Office staff has been first class. Friendly, efficient, and professional. We've had the opportunity to work with both Dr. Moran and Dr. Speltz. They both mirror the excellence of their front office staff. They are very patient with my father and go out of their way to make sure he understands what's going on and explain everything clearly and speak at just the right volume when he has his hearing aids in or out. I highly recommend them.

I have dealt with them for several years and have always had a positive experience. Caring,…read moreinformative and extremely knowledgeable.

From the owner: Diagnostic Testing, Tinnitus Evaluation and Treatment, Dispensing of Digital Hearing Technology,…read moreHearing System Checks and Servicing, Assistive Listening Devices and Hearing Screening for Infants (2 yrs old +).

It is a mystery to me how a so called professional front office can we run so poorly. My first…read moreappointment changed locations twice, one attempt to cancel me, one attempt to reschedule unsuccessfully to later on after several phone calls between both locations and an attempt to talk to the manager about the poor form of this schedulers/receptionists, magically gets restored without incident at a different location. Second appointment: a repeat of the same, tried to rescheduled my appointment, I was very inconvenienced and frustrated, again, tried to to talk to the office manager, after all of that I was able to keep the same day but at a different time. Honestly, who is running this tragic scheduling. Maybe it's an isolated incident but I have a feeling it isn't. Certainly not a professional outfit. Two thumb down!!!

Very sad that I have to write this review. Poor initial service, then billed for item that I was…read moretold were included in hearing aid purchase. I spent $4000 and they threatened to turn $85 to collections. Very poor business practices in my opinion. They made several excuses. I would not refer anyone to this business. I am now reading other negative reviews. I gave them a chance to fix the situation and they declined. Very very sad.

Friendly and fast service, knowledgeable staff, Randy Parr works hard to provide excellent and…read morecompetent hearing care, highly recommend!

From the owner: Allied Hearing Aid Specialist's office in Longview, Washington is located at Longview, WA. It is on…read morethe opposite side of the street from St. John's Hospital parking garage and we share a driveway with Topper's Restaurant. Randy Parr is owner/operator of that office. Randy has a Bachelor's degree in business management and has been licensed to fit hearing aids since 1986. Service is the most important thing to look for when shopping for a hearing aid provider and it's something we take very seriously at Allied Hearing Aid Specialists. Buying hearing aids is not like buying an electric drill or even a pair of glasses. Hearing aids are sophisticated electronic devices which are worn all day in all weather and conditions. They often sit in the ear, right where the ear wax is secreted. In short, hearing aids need service and when a person can't hear, they want that service as fast as possible. That's when you find out how good your hearing aid provider is. Whether you need a hearing aid adjustment, cleaning, or repair, the folks at Allied Hearing Aid Specialists are second to none. We even service people who bought their hearing aids somewhere else. At Allied Hearing Aid Specialists, we are a service company.

On April 14, 2026, my son (14 years) had an appointment with Dr. Luke Pickar for a routine hearing…read moreexam. With my insurance, Regence, this should have been a covered in full as one routine hearing exam is covered per year. We went to the exam and the doctor asked why we were there and I stated to get a routine hearing exam to get a baseline for my kid because he wears headphones quite a bit. The exam was completed in less than 15-20 minutes and the doctor stated everything looked fine and there were not any issues. The problem arose when I received the bill. The routing hearing exam was not covered in full. None of my charges were covered in full as it actually was not charged as a routine hearing exam. I had four charges totaling $211.72. This is my cost after insurance pays their portion. The first charge was for an office visit for $200 (allowed amount $150.68). The code was 99203 which is new patient office visit 30-44 minutes. I disagree that there should be an office visit charge for a routine hearing exam but in this situation the code should be 99202 which is a new patient office visit from 15-29 minutes. After speaking to Regence, the billing would be ($98.01 allowable) for a visit lasting between 15-29 minutes. My appointment was at 7:30 am (the time they open so I could not have arrived and started appointment early) and after checking my Blink camera to verify what time my son and I arrived home, I verified that we arrived home at 8:04 am. We live 4.7 miles away and it takes 10 minutes without any traffic. At that time of morning there is traffic. The next two codes are 92557 (comprehensive audiometry threshold evaluation combined with speech recognition testing) charged at $120 (allowable $38.29) and 92567 (tympanometry, a diagnostic test that evaluates middle ear function by measuring eardrum movement in response to varying air pressure) charged at $60.00 (allowable $16.91). The final code is 92628 (covers the evaluation of a patient's candidacy for hearing aids, including assessment, counseling, and review of test results). This was charged at $500.00 (allowable $250.00). The review of the test results, which should probably be pretty standard, consisted of the doctor saying that everything was normal. When I first saw the bill, I assumed that there must be an issue that could be easily resolved so I called the billing department at Complete Hearing and Balance and spoke with Winter. She went over the charges and explained that the office visit charge is standard and that is how the doctors get paid for their time. I questioned the fact that a routing hearing exam was covered by my insurance and an office visit charge should have been disclosed but she reiterated that it was standard practice. She stated that you could get a hearing exam at Costco for free. I thought to myself that I didn't see that Costco took my insurance. The charge for code 92628 she said would be taken off and must have been added by mistake because many customers need hearing aids. I ended the call feeling that I need to ask medical providers billing codes and bill estimates prior to any appointment because my assumption that the covered services would be covered was incorrect. This morning, after sleeping on this a couple more days, I decided to call Regence to ask them if there are any providers that do routine hearing exams that are fully covered without an office visit charge. I had checked the list of providers on the regence website, and I only noticed similar audiology providers similar to Complete Hearing and Balance. The agent was not able to tell me if there were any providers that do not charge for an office visit in addition to a hearing exam. During this conversation, I got the billing codes and thought I might have a billing code for a routine hearing exam. I was encouraged by the agent to call Complete Hearing and Balance and ask for explanation or an audit of my bill. I spoke again with Winter. I gave her a code Z01.10 thinking that applied as a routine hearing exam. She said that it did not and explained that they do not do routine hearing exams and that they only do comprehensive hearing exams. I questioned why when they are an approved provider for my insurance that covers a routine hearing exam yearly and I believe what she stated was that insurance doesn't dictate the exam that they provide. She also told me that she contacted the provider and they will not be removing the $500.00 charge as this exam required the doctor's expertise as I stated I wanted to get a baseline because my son wears headphones quite often. To be clear, my son has never had any medical issues of any kind, did not complain of headaches, ear pain or anything. The test proved to be normal without any issues. We never spoke of ear care, the prospect of hearing aids or any pending issues. Be careful with this place. Make sure you get your billing squared away prior to your appointment. I wouldn't trust them again.

I purchased hearing aids and had a good experience up until now. I recently paid $200 for molded…read moreear pieces and they performed horribly, cutting in and out at random times and causing ear discomfort. When I first had them fitted and adjusted the audiologist told me to come in if I had any problems with them. After experiencing these problems I made an appointment and when I arrived I was told I would have to pay $75 to see the audiologist. This is unacceptable- if the device is not working the company should stand by their product and do all they can to correct the issue. I will not be doing business with this company any longer and will not recommend them to anyone.

Wow! Great service! I am from out of town for my son's wedding and needed a small part for my…read morehearing aid, not only did they have the part, they went out of their way to clean my hearing aid. They also gave me all of the consumables that are needed for about 2 months,and gave it to me at no charge. I would recommend them to anyone who needs hearing aids or hearing tests. They will treat you like a good friend! John Edwards, Salt Lake City, Utah

Really professional audiologist. Very knowledgeable and willing to share her knowledge with me…read moreabout my hearing aids. I will visit them again.

We were visiting Lake Oswego and needed some help with my husband's hearing aids. They were…read moreaccommodating and we were able to pop in and get the help we needed right away. Super nice and helpful.

Great staff!!!!! Great audiologist!!!!! I left my hearing aids on a flight, they were able to let…read moreme use loaners until my order came in.

I just now got my hearing aid at Oregon hearing Solutions and when I first got my hearing tested a…read morecouple weeks back by Scott I felt like he was actually listening. Im not completely deaf but I have hearing damage in my left ear and he took the time to listen and adjust the testing to accurately determine what hearing I still have, and what was gone. Ive had hearing difficulty ever since I could remember and when I first got my hearing tested at a different clinic years ago, they put me through the default testing and didn't put in the effort to understand my hearing capacity and they told me then that my insurance wouldn't cover my hearing aid. But when I got my hearing tested at the Oregon hearing solutions, Scott first took his time to see what was wrong and explained everything clearly to me and my mom so not only would I know the type of hearing loss I had, but specific things like the letters and different sounds that I had easy or a harder time hearing. After the initial assessment, he told me that insurance companies don't usually cover the costs for hearing impairments only in one ear, but he told me that since Im under a certain age that there's a better chance that they'd make an exception and that he'd help write a letter to further persuade them to cover my hearing aid, and they did! I got them today and I could not be anymore grateful! Scott and his crew are amazing.

i got new hearing aids today from Scott at Oregon Hearing Aid Solutions. Absolutely life changing!!…read morei can now hear conversations perfectly, music is like I am a kid again, beautiful and pure pleasure! Scott and his team are the best!! so grateful for this gift!