My rescue Pyranese was a challenge to get groomed and Caitlin was so patient coaxing my big baby…read moreinto the bath. Fantastic cut and shampoo and my dog is so soft. Gentle and kind. Thank u!

Im so disappointed. After my little guys last appointment, I (and he) was so upset…read more 1. The normal appointment took about an hour. This last one took almost 2.5! 2. He was shaved all the way down to his skin on his bum and under his tummy so bad he had razor burn terribly! He had t wear a cone to stop him from looking and we had to use cream too soothe his discomfort. See photo. Sorry it looks gross. 3. The haircut in and of itself was NOTHING that he has had. They turned him into a poodle! No offense but that is not what I asked for. 4. When I reached out to Hannah, her response was like she could care less for my business! "I'm so sorry to hear you were disappointed with your appointment. We will go ahead and cancel all future appointments and remove you from our client list. Have a happy holiday" If you take your pup here and you see that they have more dogs than groomers or they seem a bit stressed, reschedule!

The service there is really good. But a tad bit pricey for my dog. But my dog has never looked…read morebetter! He looks so cute. 10/10 would definitely recommend!

I bought my puppy from this pet store. The owner is a breeder…read more My husband and I bought our Pomeranian puppy (Bella) here. It was love at first sight. She was adorable!! She immediately attached to me! Was in my arms and happy. It melted my heart. She's been such a joy in our life. Bella was a good price too. The owner was nice enough to wait for us. We drove 3 hours there and it took 4 hours back home. Worth every minute to get her! She's a bundle of joy, and sometimes a stinker lol But we love her. There's lots of pet supplies at this store. I saw some adorable doggy clothes. Very happy with our purchase! :)

Needed my two fur babies groomed asap and I was able to get an appointment the next day! The…read moreprevious groomer last minute cancelled so I was very happy and thankful to get an appointment that quick. It was our first time here and I spoke with the owner and she understood what I wanted. She is very friendly and I felt at ease leaving my fur babies here. When I picked them up they were super clean and smelled good and their haircuts were what I had asked for. The other employees were very nice too. We'll definitely be back!

Judy genuinely cares about the animals that she grooms, and it shows! They do an excellent job,…read moreand my little chihuahuas have both enjoyed their visits! Highly recommended!!

I don't know what magic goes on in the van but our Luna came out so adorable and not even mad!!read more

Do not recommend! We used their services for a couple of years and initially were very happy with…read morethem, even referring several friends and family members. Unfortunately, the communication and professionalism declined significantly. We had multiple appointments where services we specifically booked were not provided due to their internal miscommunication. They are also frequently late. Despite requesting breed-specific cuts, we were sometimes assigned someone who couldn't provide the requested cut, without being notified, and given a "summer cut" instead. When we tried to address these issues, our calls and messages were ignored rather than handled professionally. It's disappointing because we genuinely wanted to continue supporting this business, but after repeated issues and a lack of accountability, we can no longer recommend them.

No return calls, always a problem. This is not a professional business. Had high hopes as I was…read morereferred by a highly qualified groomer that we used in Southern California..

Can't rate they never returned call. Update…read more They did return call about a week later citing technical difficulties, and were willing to schedule.

The owner was very helpful while I washed my dog at her well kept up facility. By washing your dog…read moreyourself you save high grooming fees. Another plus is that you don't have to wail for an entire day like you do when you take your dog elsewhere.

Not worth it. Customer service and availability are​ awful. We have a Havanese that we've brought…read morein a few times. When I call for an appointment, I almost always get voicemail. The message usually says which days of that week they'll be working, which doesn't actually matter because if you leave a message with the requested information - your name, pet's name, phone number. They do not call back. I'm talking days, even weeks of not returning calls. I've left two messages now with no response. Then I had my husband call from work and he got a live person. Here is the conversation verbatim. Him: I'm calling to schedule one or both of my dogs for a grooming appointment. Owner: What's your last name Hon? Him: Katona, with a K Owner: For Sharky? Him: Yes Owner: Unfortunately we are booked and have no openings right now. Him: Can I call back in a few days? Owner: We are solidly booked for over a month. It says here you are only available on Saturdays. Him: No, we can bring the dogs any day of the week. Owner: Well, I'll put you on the list to call if anyone cancels, but my advice is you take him somewhere else if you need him groomed anytime soon. Him: Put me on the list ​please. Owner: Okay, I'll put you on the list but I would get him done somewhere else if you need him done soon. Bye. This seems entirely too juvenile to be true, but it seems as though we have been blacklisted. We've only ever had to miss one appointment! I guess that was enough. I'm thinking they must have been screening my phone number because regardless of when I​ call, they wouldn't answer. I left voicemails they did not return. Not even to let me know they were booked. My husband calls from a different phone number and gets right through. She was nice to him until she pulled out our card and all of a​ sudden it's "find a new groomer." Such a bad business model. At least be honest. Have a cancellation policy posted. Be up front. If you ever have to cancel, you will forfeit your right to later appointments. Whatever it is. So, in short, I​ would not recommend​​ this groomer. The cuts are fairly good but not at all worth the hassle of dealing with the staff. I'd advise that you keep looking for another groomer, which is apparently something I'll be doing now as well.

Buster (now deceased but that has nothing to do with my review) used to pout if we drove passed the…read moreturn off to Harmony. He loved "Dog Camp". It was a good time for him and we knew he was well taken care of. Vernon our new pup has only stayed there once for 10 days. He came home happy and tired out. Carolyn is the best.

Wonderful folks. My pup loves it there!! Responsible care. Carolyn and Cheyanne have a special way…read morewith dogs.

Paid $60 for a wash, dry and cut. Her hours are from 7am-2pm…read more I regretted taking my dog here as soon as I walked in. The place is cramped and loud. Jackie has an odd personality that is rude and doesn't give direction well. My dog came back completely shaved and I hate it . It's not even a good cut either! She has patches that are longer than others and it's inconsistent all over. Don't waste your money here and your dog will thank you! Jackie doesn't seem very caring to the dogs. More like its "down to business." My dog was shaking from fear and Jackie gave no consolation but just kept on working. They have a blow drier that is so loud the person operating it wears ear protection! But the dogs have to hear the noise and their ears are more sensitive than humans, but agin, Jackie seems oblivious to this. I regret going here and will never come back.

This was my first time going to Jackie. In the past our dogs have been groomed for the summer at…read morethe Green Groomer in Morro Bay; they always came back looking and smelling clean with attractive short hair cuts. Jackie's is closer to our house so my wife and I decided to give her a try and dropped our two shaggy, dirty dogs off for a much needed grooming. When I picked them up, just two hours later (speed, maybe that's what the one star I can't take away is for?), I noticed only one had gotten a hair cut. I asked why and received a stream of complaints: they both defecated, they were difficult, one was excessively nervous and shaky (she is a rescue dog and requires the care of someone good with animals), the other's hair was apparently too dirty or tangled to cut regardless of it having been washed already. Jackie had, however, managed to buzz the top of her head and back of her neck short before giving up. Perhaps she is used to grooming clean short haired dogs, a service I can't imagine the need for. I came away with the impression that she lacks the skills required to care for someone else's dog in a kind, patient, and professional manner, let alone cut its hair. I regret having left my two with her and will never be back.