Care Quality and the Type of care and the nurses are lovely and the front desk treat you with care…read moretoo.

There is very little to no therapy going on here. The clinic consists of 3-4 relatives and a nurse…read more(who is difficult to work with). If you just want methadone then this is the place for you. If you're really seeking therapy to guide you to a successful recovery, then do your homework and find a good place.

This is THE WORST clinic I've been to. I've been clean in recovery for over a decade and I moved…read morefrom Chicago to Rolling Meadows. Pleasantly surprised it turned out this place was 3 minutes walking distance from my place. So instead of driving back to the city (even though I had a 30day take home) I decided to switch here for the convenience. I asked them if they accept Medicaid because that's what I had at the time. They said "yes" but didn't specify they ONLY take certain ones.. NOT County Care (CC) like I had. AND! I told them I had reached the point where I get a month take home. They congratulated me but said NOTHING about the fact that they don't offer a month take homes.. you can only get two weeks at a time! So I went from have 30 days take homes and paid $0/month to paying $300/month and coming daily. Because at first they dropped me from 30 days to two weeks. And when I'm there they want me to pay $150 for two weeks when I was under the impression they took my Medicaid since they didn't say they don't take CC! Well I didn't have $150 on top of the transfer fee with me so they dropped me down to ONE week since I could pay for one week right then. Then when it took longer then the one nurse liked for me to get my chest X-ray she took away my entire code and the next day started medically detoxing me! How does a GOOD clinic allow a patient who has been clean for over a decade, follows all the rules, and is now a problem like many of the "patients" get bumped down from paying $0 and having a month take home to paying $300/month, having to come daily and then get medically detoxed over such nonsense! THESE PEOPLE DO NOT CARE AT ALL ABOUT YOUR RECOVERY. I have been clean for over a decade, always did as they asked or required.. and this place tried to literally ruin my sobriety. They play favorites, I got shhh when I was a day late with a payment and weeks later I hear the secretary telling a guy "you really need to get us SOME money soon, as of Monday you'll owe us $450.. so I asked why I got berated for asking for one extra day when this guys is over a month behind and you're kindly asking him to give you SOMETHING? Her and reply was "it doesn't concern you".. well B. YES! It does! I'm getting yelled at for nothing obviously while other people are allowed to do as they please. I think that should concern me! OH!! I forgot.. if you're looking for a place that will be open daily and not closed down randomly because of "office issues" this week isn't the place. Two times in six months I showed up (early) and saw a sign up saying they're closed because of a water leak. A water leak?? Then shut the freaking water off and get back to work.. you're dispensing tablets of methadone, not providing drinking water to a sports team. And to top it off I didn't get any call letting me me know this with much notice

I've been going to Dr.kiefer for 6 years now and recommend him . He has changed my life in the best…read moreway possible and always communicates any concerns or question ASAP when I leave a message with his office. Highly recommend for PCP

Dr Kiefer is the best. He is so knowledgeable and caring. You never feel rushed when talking…read morewith him. He saw me at short notice this week and I am already feeling so much better. Sue is also the best. I am a nurse so I know a little about patient care, and I have to say, Dr Kiefer is top notch, as is Sue, RN. Mike who manages the front desk, is also kind, efficient, and understanding. I feel fortunate to have Dr. K as my doctor. Pamela Evans Des Plaines, IL

Front desk and nurse are very rude. They have no human heart to the patients to answer the…read morequestions. They do not even want to listen to the question.

Dr. Jguenti is pretty awesome! She is very knowledgeable, has a great bedside manner, and really…read moremakes you feel both comfortable and informed. She also does not push her patients into taking unnecessary medication, and is quick to suggest natural alternatives if necessary. I am not sure if she still takes new patients, but in all honesty, I really hope not, because it seems like she is overbooked as it is. That's really the only problem - I end up having to schedule appointments 2 months in advance. She does have evening and Saturday hours, but those fill up really fast. If you have an emergency and need to be seen right away, she can probably squeeze you in, but good luck getting a Saturday appointment for a physical! She also has a couple of nurse practitioners working for her, and you can schedule appointments with them, but my experience with the nurses has not always been positive. One time, I came in with a really bad cold, ear infection, and conjunctivitis, and the nurse practitioner gave me a lecture on losing weight. Thanks, I guess, but how about you get me better first, and then we can talk about things that are not quite as pressing. Long story short - schedule your appointments well in advance, and make sure you see the doctor herself, and not one of the nurses.

Very knowledgeable doctor, Compassionate, sensitive to patients…read more I'm trusting him a lot. Especially, hoping to get rid all RXs on my retirement !!!!

If I could give zero stars I would but that is not an option. This guy is an absolute tool. I did…read morenot need to be assessed while at McLaren but they asked and said it was optional and I figured it would not hurt. I was wrong. This crook kept me for an additional day at the hospital because he said a Dr. had reported they heard me making statements indicating I was homicidal. I was not even suicidal much less homicidal. He was trying to railroad a mental health nurse to inpatient care because I guess maybe he was behind on his car payments. He asked me three times during the first interview what I did for a living. You think he would remember if someone told him they were a mental health RN but not this genius. I was in for pain and CMH did a mental health screen and cleared me. Then the NP later told me since Mark assessed me he could override the CMH recommendation. Of course they did not tell me this prior to seeing this liar. I will never step foot back in a McLaren as a patient. I will be going to Munson in Gaylord or Traverse city. I find it hard to believe this guy has so many good reviews, I question the veracity of these reviews. They cannot possibly be real. He provided substandard clinical performance with clearly questionable medical judgement and honesty to be frank. He was dismissive of my statements and he talked at me more than to me trying to build his BS case for homicidal ideation. He lacked professional conduct as his approach to medicine was highly questionable and unprofessional, he actually called me a liar when I denied homicidal ideation and told him he was a quack. He yelled it as the nurse was pulling the monitor away from my bed. His dismissive attitude and unprofessional conduct compromised the patient-physician relationship. It was all BAD, it is as simple as that. I honestly cannot say one good thing about him. I only saw him twice but he made and cancelled multiple appointments throughout the day and I saw him LATE. UNACCEPTABLE! Even my nurse said he was horrible. The NP that was caring for me overrode this MOMO's recommendation and I was discharged to home at the end of the second day on the trauma floor. I have patients on the behavioural health unit I work on tell me that ER nurses and doctors as well as psychiatrists and CMH screeners lie about what they say all the time, I was skeptical regarding this possibility but now I know this definitely happens. What is way more common though is the patients telling me that ER staff tell them they can either get out after 72 hours or they can leave whenever they want. Then once they get on the unit they find out the truth. This is exactly what happened to me. I was told I would leave the next day after a MRI was performed but this was not the case. This experience has made me change my specialty in nursing as I refuse to work for a behavioural health unit, I do not want to be any part of the broken mental health system in this country. You have been warned.

Dr. Smith is amazing! Acierno Dental provides quality care with compassion. The front desk staff is…read morefriendly and welcoming.

They have turned into a money grab. Everything is an upgrade not covered by insurance and they…read moreclaim problems no other dentist can find. Sorry I wasted the last few years going there. Will not miss this place. Hopefully will have them paid off eventually. What a waste.

This practice has been nothing short of a nightmare to work with. During my prior appointment, Dr…read moreZeno made a joke that there was alcohol in his cup next to him. Which became believable based on how they manipulated my mouth during the cavity fillings. My lower lip was completely split from their manipulation. Lastly, Dr Zeno continued to state "we are almost done" throughout the entire appointment. When in actuality, there was more than an hour more left before he finished. Fast forward to today, I booked a cleaning appointment for 5/8 and was told it was booked for 6/8 instead. Waited 10 minutes in the lobby just to be told I couldn't be seen today. Today was the last time I will bother with their practice.

My and my wife's long time dentist, Dr. Steven Theodosis, started to practice here in the last year…read moreor so.  There were various reasons for his recent move, but we have followed him pretty much wherever he goes, and it's been over about 25 years!  Needless to say, his care and maintenance of our dental health have been top-notch and over the years we have also been exposed to his network of excellent dental specialists as well.  He not only has a gentle touch, but his surgical work is excellent, and he clearly explains what he is doing as well.  On top of all of that, he's about as congenial a dentist as you'll ever meet.  And finally, let us not forget the staffers here. Angie is the office manager, and Josie her front desk assistant, and both are pleasant and helpful.  Rachel is their excellent full-time hygienist, also with a nice touch we have found.  Coreen and Alamera are the DA's we have encountered, and both have been helpful and communicative.   It's probably worth mentioning one other important aspect. We don't have dental insurance which is really not uncommon with retirees. I also haven't really checked around but this place is probably not the cheapest for dental services but we go with good experience. They do have an annual maintenance program offering that is a good deal if you decide to be a regular and that includes 20% off of services as well as two cleanings, two exams, and x-rays. Pro-tip:  Just don't call the office on Tuesdays as they are closed that day.  Thank you all for being there for us!

I saw Delores for about six months. I noticed some inconsistencies within that time in my insurance…read morenotes. I realized that Delores had been charging me for many sessions that I had not scheduled. She was billing insurance for almost twice as many sessions as I had actually scheduled and attended. I called insurance and they didn't seem to take action as Delores is still practicing. I knew at least four others who saw Delores and they had the same issue, some with outrageous amounts. I would not recommend her as she is highly unprofessional and is commuting blatant insurance fraud!

Delores is a deeply gifted therapist. I've been at it a long time, and she's helped me breakthrough…read moredeep issues that I thought would never get better. She is so creative. You are bound to explore in a new way that other therapists haven't tried. I especially healed thanks to EMDR. Her art therapy is wonderful. She is gentle and funny. Her setting is part of the therapy. It's truly unlike any other place I've been. Highly recommend.