Josephine Diaz PA is a fantastic provider. I left the practice due to an insurance change but…read morereturned even though it was out of network (because it's so hard to find a provider like her). I'm a nurse at an accountable care organization and work with lots of primary care providers in CT and MA. She is truly among the best. Josephine is extremely knowledgeable, thorough, and proactive. She listens to her patients and genuinely seems to care about their well being.

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

I had an appointment get an MRI today at Greater Springfield MRI located in the Mercy Medical…read moreCenter in Springfield, MA. I have been going to that location for MRI's for about 40 yrs. even before Greater Springfield MRI started there. I have Multiple Sclerosis and a few other health problems, usually get a minimum of one MRI per yr., sometimes more than one. I've always said good things about GSMRI and the tech who has done my MRI's for several yrs. I've battled with doctors who have preferred I get an MRI somewhere else, but I've stuck with GSMRI. For several decades now, GSMRI has made a tidy sum from my health insurance provider. Today made a difference in how I will speak of GSMRI. I arrived for my appointment a half hour early. Waited in the reception area for 15 minutes, no one was at the desk. A woman finally showed up. I gave her my ins. cards and ID and she proceeded to ask me "if I knew what medications I take". My answer to that, "Of course I know, do you think I'm an idiot?" Next, handed me a form, telling me what had to be filled out. After filling out the same form for about 4 DECADES, No Instructions Were Needed, thank you. Part of that form, on one skinny little line, "list all surgeries". I've filled out such a few times but stopped doing that about 20 YEARS AGO. No one has ever mentioned or complained when I told them I've had a few surgeries going back to the 1970's but have had none in recent years. Today was different. The woman at the desk gave me an argument. "You've got to list ALL surgeries!" I told her I haven't listed surgeries for many years; NO ONE has said a word about it. Next, someone else came out, told me I had to list surgeries. I said that was ridiculous and I wasn't going to list them. Next, original woman leaving for lunch, said a tech would be out to speak to me. A short time later, a tech appeared, asked "what's up, what's wrong?" and proceeded to tell me, "Each time you come here you are given this form, you answer all questions (which I did) and, you list ALL surgeries and you sign it. I repeated what I have said here, "I haven't listed any surgeries for many years and no one has said a word about it." I told her I had been there for an MRI December 18, 2025, a little less than three months ago, had checked off all needed boxes and, DID NOT LIST ANY SURGERIES. She skipped over what I said and went right back to repeating that EACH TIME YOU COME HERE YOU FILL OUT THIS FORM AND SIGN IT AND YOU LIST ALL SURGERIES. I told her to SHOW ME the form I filled out in December/2025, there would be NO surgeries listed on there. And possibly SHOW ME the form I filled out when I went there for an MRI in October of 2025, there would be NO surgeries listed on that one either. And another MRI, September 18, 2025, there would be NO surgeries listed on that form either. Apparently, she had no interest in looking up forms I filled out for previous MRI's that NO one at any time mentioned or demanded that any surgeries had to be listed or, she just felt like speaking to me as if I were a bad child and I was going to do as I was told, or else!! Our "conversation" ended with her telling me that I either list all surgeries or I could cancel my MRI for today. I said, "Cancel the MRI" and I left with her voice calling out, "Have a nice day." The surgeon who ordered the MRI will be disappointed, he wanted me get the MRI at Baystate in the first place but, I argued, told him, GSMRI is a great place, been going there for many, many years, nice people there (or so I thought). Eventually, everyone screws up. That nasty young woman changed my opinion of Greater Springfield MRI in a matter of 30 seconds. Do they keep past forms? If so, SHOW ME! It became of matter of principle.

Greater Springfield MRI was awesome! From start to finish, they took care of me as if I were…read moreroyalty! The technologist eased my concerns and made me feel right at home. The staff was professional and courteous. The open (wide) bore MRI took away my fears. I would highly recommend this service!

After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

7 days ago Dr Meraki performed an angiogram on me. Her bedside manner is beyond any surgeon she's…read moreso down to earth she cares about her patients. I've already had a balloon in my right leg but after she did the angiogram coloration in my foot is so much better I have a lot less pain now than before she is an absolutely wonderful surgeon. If you need any vascular care you need to go to baystate vascular services and if she's available you need to have Dr. Meraki. She really is a phenomenal surgeon and doctor.

The staff are very accommodating and nice. Best urgent care I have ever been to by far! Every time…read moreI have to go, I go here. Dr Atif Khan is amazing he is very attentive and knowledgeable along with his team! This is my 3 rd time there and he has caught my things rt away and got me on the rt meds asap. He will also spend the extra time to explain other questions you have never rushed you! They are 5 star in my book!

My family just moved back to Massachusetts from Florida, and we all got hit with strep…read morethroat--yikes! But this urgent care made the whole experience so much better than I could have imagined. Every doctor and staff member we met went above and beyond to make us feel comfortable, cared for, and actually understood. They were kind, attentive, and professional, with hearts as big as their expertise. Honestly, these humans are nothing short of amazing. If you need urgent care, stop searching--this is the place. Pure excellence.

As always very pleased with this practice.Able to make an appointment for a problem with a few days…read more! Staff was awesome . Love my doctor

The office practices are unprofessional. I have a history of basal cells and a family history of…read moreskin cancer and haven't seen the dermatologist in over a year because I keep making an appointment and they called me the day before telling me the insurance referral has not gone through instead of calling blcbs to get my referral. They told me I would have to pay out of pocket and did not make me a priority or put me on a wait list. I was so disappointed I switched dermatologists and the new office has all of the insurance referrals already all set for me.

I have been going to this group for years. The doctors and PAs are wonderful. They are concerned…read moreand listen to what you have to say. The receptionist have always been pleasant and helpful.

The office is up elevator, to the right of optometry, like right next to it. I walked by it twice…read morebefore I noticed the door, lol. It was my first visit and it went fairly quick. There was a TV and magazines to keep you entertained until you were checked-in. Once they were ready for you, you were transferred to the waiting room inside. There were also magazines in there, as well as a play area for kids. There is a restroom in there, if you were looking for one like I was. I was later taken into a small room where they did my vitals. Once completed, I waited for my doctor in my designated room. The visit was quick and to the point. The doctor was extremely friendly. The one thing that I didn't really like was how thin the walls were, you could honestly hear everything that is going on in the next room. It made me feel a little uncomfortable. Aside from that, it was pleasant. Everyone was nice and helpful.

Professional and friendly staff. Easy to schedule appointments. Clean office and timely results of…read moremy scan.

My doctor sent me to Evergreen Imaging July 19. I had an MRI of my ear because I had a very…read moresevere ear infection. I had lost my hearing due to it. Then I went to see an ear specialist on July 24. When I got there I was told they did not have my MRI report. We had to go to Evergreen Imagining ourselves to obtain the MRI disk. Fortunately the Doctor could fit us in the next day so that he could read the disk. The radiologist had not sent the Doctor any report on my MRI. I went back to the ear specalist again on Aug 31 and he still had not gotten a report on my ear from evergreen. My whole experience with Evergreen was VERY frustrating. It inconvenient the Doctor and myself.