Incredibly courteous, friendly, and professional staff at this dental office. They listen to your…read moreneeds and are very considerate and kind. One of the best dental offices around.

I have had severe dental anxiety for 15+ years due to one bad experience. And this place magically…read morereverses all of it! I have never stepped into ANY type of facility and feel so safe with the staff where I was able to relax while they did a procedure on me. Whether it is dental cleaning, or a surgical procedure, I don't even get jittery sitting in the chair! They accommodate to my requests. Whether it be Music, TV, blankets, numbing, Laughing Gas, or even talking me through everything they are doing, they are willing to do it all without thinking twice ! I will forever be grateful for this establishment. A dentist office where I feel safe, taken care of, and listened to.

Excellent dentist office with great staff and Dr. with friendly service and on time appointments.read more

I have only one negative about Baytown Family Dentistry and that is that the waiting room is always…read more5-10 degrees too warm. Other than that, this is the best practice my husband and I have ever been to, hands down. From the office staff to the dental hygienists to the dentist himself, they are all fantastic. The receptionist, Susan is friendly and warm and makes you feel like family every time you walk in. We don't feel awkward coming here and she really makes this a painless experience. Nobody likes coming to the dentist but this isn't so bad. I've also found that they don't charge as much as other practices. Our other dentist in Deer Park wanted almost 7,000$ for 7 teeth removed, a full set of dentures and the other costs included while Baytown Family only asked for 4,000$. They were also way friendlier and kept in touch with us more. I highly recommend them for all of your dentistry needs. Best dentist in Baytown.

I had a fantastic experience at Baytown Modern Dentistry! The staff was incredibly friendly and…read morewelcoming. I want to give a special shoutout to dental assistants Nancy and Jacquelyn for their excellent work during my deep cleaning. They made the process comfortable and thorough. Additionally, Anna and Kyle at the front desk were super helpful and always greeted me with a smile. I highly recommend coming here for any dental needs. If you're in the area definitely check them out!

Because i didn't agree to all the extra services it was my first time there they kept changing my…read moreappointments one time they canceled my appointment because I was 3 minutes late I was told that the dentist needed the whole 2 hours for my service so finally after almost 3 months my appointment was at 12:00 then they pushed it to 1:00 I was there at 12:40 to make sure this was done after seating in the room for 30 minutes so remember the dentist needed the whole 2 hours and the way staff was speaking to staff it was racist and tasteless and the way I was spoke to didn't make me feel comfortable so I told kyle to refund my 200 he said it was dropped in the safe but don't worry you will get a refund link today and you will have your money in 2-3 days didn't happen so I called him this morning and asked for the corporate phone number he said he was told to tell me they don't have one then he offered to overnight my check after I agreed and 10 minutes later he said due to the holiday I want receive until wednesday today is friday last time I checked overnight should be saturday not wednesday after I get my money back they don't have to worry about me as a client but I will find the corporate phone number so I can see if they treat everybody like a brother over 2 weeks still no refund.

I scheduled an appointment for my daughter and me well in advance, providing all necessary…read moreinformation, including our dental coverage. However, upon arrival, Jessenia at the front desk informed us that we would be checked in as self-pay because "the website indicates that our coverage is inactive." This office had access to our insurance details beforehand but failed to verify them. To clarify, I called my insurance provider, as I had already done prior to scheduling, and once again confirmed that we both had active coverage. I even put the agent on speaker so they could speak directly with Jessenia. Instead of handling the situation professionally, she responded with an attitude, rolling her neck and eyes. Because they failed to verify our insurance ahead of time, our appointment was delayed by 25 minutes, causing unnecessary inconvenience for me and my daughter, who had to return to work and school. While dealing with this issue, a dental assistant came from the back, looked at me and said, "I'm ready for you all." I questioned my daughter's and my name, and she replied, "Yes, the three kids." I looked at her confused and a bit irritated because again, this office lacked to verify information. I did not have 3 children with me. It was just me and my daughter. I even mentioned our names. I then pointed to the actual family she was supposed to be calling. Once we were finally seen, I was informed that neither my daughter nor I could receive our scheduled cleanings because there was no hygienist available today. Despite booking an exam and cleaning, whoever scheduled our appointment scheduled us on a day when cleanings weren't even possible. Instead, we were only booked for an exam, meaning we would have to return for a second visit. After my exam, I was offered the option to get a filling done the same day. Jessenia told me the cost would be $27. When I asked if my insurance covered it, she assured me that all expenses were fully covered. However, after the procedure, she suddenly informed me that I had to pay $27 because my insurance "only covers 80%." I told her that was incorrect but, against my better judgment, paid the amount and planned to follow up with my insurance for reimbursement. Then, she informed me that I also had to pay an additional $10 for my daughter because "every patient is required to pay $10 per visit due to inflation." That policy is completely outrageous. After leaving, I called my insurance provider and confirmed what I already knew--my coverage should have fully paid for the procedure. I returned to the office because I forgot to request work and school excuse documents. While there, I addressed my concerns with another receptionist. Instead of allowing the conversation to continue professionally, Jessenia butted in with an attitude, interrupting repeatedly and making unnecessary comments. The situation escalated, and we ended up yelling at each other in the lobby in front of other patients. I was originally scheduled to return on Friday for our cleanings, but I canceled the appointments and will not be coming back. Jessenia lacks accountability, is incompetent, unprofessional, and disrespectful. This office is disorganized, does not respect patients' time, and has rude staff. I would not recommend this location to anyone as long as Jessenia is the manager. I called corporate and left a message around 1 PM, but as of now, I have yet to receive a call back.

I'm very new to the area from Dallas, TX but went to get X-rays of tooth due to sudden pain and was…read morereferred to their oral surgeon after they took X-ray. The dentist just looked at X-ray. He didn't even look in my mouth. I was told that Dr. Frank couldn't pull tooth as it was too complicated. Due to fact I've had heart surgery I needed surgeon's consent for sedation. I did get antibiotics for infection. Since I don't know the area at all their office manager, Jess, got frustrated with me because the offices where their surgeon works out of are in places I have no clue of how to find. Plus the sedation and bone graft (for last molar on bottom right) was going to be $1100.00! She told me all this at the front desk in the open with many patients in waiting area. Very unprofessional! I'm 74 and have no plans to get an implant. Jess said she'd call me when they got surgeons consent for sedation. While waiting for consent I got copies of my X-rays and sent them to my dentist in Dallas. He said it was simple extraction so when I got surgeon's consent that was sent to me (and Lovett) I drove 250 miles to Dallas and had it pulled by him for $120. No sedation or bone graft needed. Jess was so arrogant and dismissive. I'm now back from Dallas with tooth extracted, no pain. Oh, my heart surgeons office called me to let me know they faxed consent to Lovett Dental the day before I left for Dallas. Jess has yet to call me to let me know she got consent and it's been 10 days since that occurred! Don't go here. They are overbooked, overworked and very unpleasant.

Probably the best dentist I've gone to in the Houston area, very gentle and quick and will tell you…read morehow it is! He will give you the best option for you. Let me not get started on the knowledgeable staff! They are really sweet/friendly and they talk to you during process to make you comfortable Update: First time completing a procedure without anxiety medication. The staff made me feel completely comfortable and confident during the process it went smoother than I thought. We have a second timer (no anxiety meds) got through a root canal and like it said before the dr and his team are the best! Definitely recommended dynamic solutions to my family!

The doctor explains your entire procedure in full detail & is not dismissive, the entire staff is…read moregreat & they have a positive attitude, thank you!

I came in on their second day of opening, and they were very professional. I got an exam and…read morecleaning done, and they explained everything every step of the way never leaving you confused as to what they were doing with your teeth. The office space is modern and gave such a happy feeling with the blue walls which is not what you'd normally feel when you're at any other dental office. Though what I liked about the space most is that each exam/dental room has a door, for those that prefer having your dental services in private, this is perfect! I highly recommend Altus Dental, Dr. Pahlavan and the staff was friendly and accommodating.

Made an appointment for my 7 year old the week before. Drive an hour to get there, when arrived I…read morefilled out the proper paperwork and gave them my insurance. They took us to the back gave my son an X-Ray. Waited 30 more minutes in the exam room for the dentist. After 30 minutes a lady came and and told us that they do not do sedation on kids under 14. So why wouldn't they tell us this from the get go. DO NOT TAKE YOUR CHILD THERE UNLESS THEY ARE 14 and over. They wasted 3 hours of my day, no apology or nothing and never once saw the dentist. They just collected my insurance and booted us out the door. Stay away.

Everyone was so caring for "Bubba" our brother who has downs and is non verbal. He was made to feel…read morewelcome, treated well and respected. We could not have prayed for a better experience. I highly recommend this place and all of the compassionate staff inside. Bravo Baytown Gentle Dental!

Had a great experience, Hannah did an AMAZING JOB! I would definitely recommend this place!read more

I hate dentist care - not them personally - although some aren't very nice - just the whole…read morepainful, super traumatic experience I've had my whole life. But Dr Hurd was recommended to me and I've had an ongoing issue with an ever-worsening FRONT tooth loosening after a facial injury many years ago. Dr Hurd was the first dentist I've seen who took this issue in hand, dealt with it immediately, and gave me a very positive outlook and prognosis. Not guaranteed but positive. I was expecting to lose this tooth either through eating or because it had to be removed. From the first interaction with this practice I was impressed. Insurance issues - resolved. Front desk - great. Nurses - Julie and Sneed (sp?) lovely, and Dr Hurd himself? So gentle, so caring, so kind, such a nice man. I've been to 'gentle dental' clinics and they don't know what they are talking about. Dr Hurd is an angel and he is the first dentist to whom I ever said "I could hug you" after my visit. I cannot recommend this practice enough. Oh , and by the way, if you need it? They supply 'stress balls' at the front desk! :)

Excellent visit! The staff are wonderful, Heather was perfect and took great care in cleaning my…read moreteeth! Love Dr. Hurd, highly recommend his practice!

Was pleasantly surprised by this place, I needed 11 fillings changed and a root canal. When all was…read moresaid and done, it didn't hurt and I had as good of an experience as possible at the dentist. I would recommend to any one

Worst place ever, i have had multiple bad experiences with ortho and the regular dentist, Hard to…read moreget ahold of the ortho, wait time is way too long, I have waited almost 2 hours, also get attitude from certain employees, and are rude! My last straw they brought us to the room, and we waited for like 1 1/2 hours, and i went to check in the front and the Dentist was leaving already, they had forgotten we were back there, and had not been seen! I will be getting out of my contract, this place is a JOKE! Oh and also they billed my insurance for dental work that was never done, this is a fraud! and im so over it

I loved my experience here. They treated me like family. They where very fast and efficient…read more They have really good technology and informed me very well of my situation. I felt very confident with their treatment. I will definitely recommend them. Thank You very much Dr. Hanzon!

First they put a tablet in my lap and made me write a review the instant they numbed my mouth,…read morebefore a single procedure had been done. So remember if you see tons of good reviews many were written from the office itself under their watch. My tooth never had pain until they did the root canal, which it seems I didn't even need as my issues have been only allergies. Now the jaw is in more pain than ever before and after a highly costly procedure I'm left trying to figure out what to do before I can even attempt to crown it, when its possible I didn't even need this treatment at all. I've written them with still no reply.