We have had Gene Morgan Insurance Agency handle our insurance for over 40 years. They have never…read morefailed us. Sandra Yniguez has been our agent for several years and she is absolutely fabulous. She is responsive, detailed oriented, and always has our best interest in mind. I highly recommend this agency to bundle up your insurance coverage.

My homeowners insurance policy was coming up for renewal with a 27% increase. So trying to a smart…read moreor aware consumer, I was do comparative shopping. Little was I aware that I live in a fire zone causing many insurance to sly away or offer extremely high premium policies. Using Yelp service to solicit vendor quotes, Michelle Morgan from this agency responded to my request. She came back with a very reasonable quote. Throughout the process, she answered my many questions and she made some recommendations. I appreciate her responsiveness. If you are shopping for insurance, I would highly encourage you to give Michelle and this agency a call. I believe they will do their best to satisfy your needs.

Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

We have been a commercial customer of Jennifer Spriggs for 3 years, and if it wasn't for her work,…read morewe would probably have closed our doors. Her staff responds immediately when we have a panic requirement for a Certificate of Insurance or other document needed immediately. Once, they even provided a Certificate of Insurance to a buidling management company, while our employees waited to gain entry into the customers offices. Pretty impressive to go from request to completion within the time of a short phone call. We are never told to wait, or call the corporate office, or any of the time wasting procedures that giant companies use in managing their customers. She is always willing to meet in person, always professional and an advocate for her customer, and has always gone to bat for us when interacting with the Farmers Insurance corporation. Our commercial claims have been handled expertly, and without any type of suspicion or disbelief about the nature of the accidents, or damage to property. Her staff actually reads all contracts we have that require a special insurance coverage or amounts. On several occasions they have informed the party requiring special amounts of liability, or over-reaching coverage that it will not be provided, and that the commercial organization presenting the required amounts of coverage should consult with their legal staff and have the unreasonable coverage removed from their requirement. Who else does that for you? One can find inexpensive insurance, just like anything else, but if you want proper coverage, and if you are serious about your enterprise, it is worth a litlle bit more to get such personal service, expert advice, and professional products that Jennifer Spriggs provides through her Farmers Insurance Agency.

Outstanding customer service! I'll recommend her anytime to anyone in need of her service because…read moreshe sure did help me in a professional manner that I can't say for many out there trying to earn your business.

Simply the best! His team will do what it takes to get the best deal for you and don't mind working…read morehard to get it. That is something that is missing in today's insurance companies. Really refreshing..... I have many policies with Larry and he has always done the very best he can do for me. I'd also like to give James a big Thank you for all the reasearch he has to do in making these insurance packages go together so smoothly. James even find additional savings for me all the time. You won't find that anywhere else !!!

Great agent! I called, Larry himself. Was spoken to friendly and got factual information and all…read moreof my questions were answered. I had gone online and called 2 places before calling Larry Goltz. I was ignored, put on hold, told my car was to old or sent 4 spam E mails within 3 minutes. Larry took all of that stress away for me! On top of all of this, he found me a better rate that I found anywhere else, payment options I could deal with easily and he gave me great information about what I needed and did not need for my situation in a realistic way instead of trying to scare me into overkill insurance. Great choice!

Eric is professional, knowledgeable, and extremely helpful with all of our insurance needs--auto,…read morehome, boat, earthquake. We can't say enough wonderful things about him. He has helped us for 7 years and we highly recommend him.

I have been a customer of Eric's for 6 years and I couldn't be happier. He offers a level of…read moreservice that makes a world of difference. I have two vehicles insured with him, I've made multiple vehicle purchases and Eric is always available to help change, adjust and rework our policy. Besides being knowledgeable he is available for help if and when you get in an accident or have any trouble. I hit a guys car with my door on accident once with a new car and when the gentleman started causing me problems Eric took over and got everything going with mine and the other parties insurance. I never wait on hold, I don't talk to someone I don't know, when I have a question or issue I talk directly to Eric. In this world full of 1800 numbers and transfers to the wrong department, it is greatly appreciated.

The state charged me extra $85 without my consent so I went with another auto insuranceread more

I had a very good experience with State Farm. My agent referred me to the claims department and…read moreeverything went smoothly

For the fourth year I've turned to Joy Olivier for advise on which of the many different Blue…read moreShield Plans to choose. Her advise in the previous two years save me well over $10,000 because she helped me think through possible scenarios that could happen and guide me to the best plan for me. I just got off the phone with Joy--a personal phone call!...where after a bit of Q&A, we determined that a small change in our plan choice was a good idea. Saved me $1000+ in annual premium...and I think it will serve our family's needs well. thanks, Joy! See you again next year!

Joy Oliver was SUPER kind and helpful. If I need assistance in the future I'll definitely go back…read more I felt supported and def like she knew what she was doing.

Michael is completely unresponsive. He was solid for the first year or so and he has picked up a…read morefew of my calls but in 3 years he has let my policies lapse twice. He also did not check a box that allows for comparable replacement and therefore I was hit with almost 80% deprecation on one of my settlements claims rendering it basically worthless. He has gone MIA the last 2 months while I am in the middle of an active claim. If I could give less than 1 star I would. If he is retired, good, I hope he stays retired- he won't be missed. If he is still in business and you are reading this review, STAY AWAY. He's the absolute epitome of why insurance agents get a bad stereotype.

Great customer service and they really care about people. I was laid off and decided to enroll in…read morecovered California. Found them online as a certified covered California insurance provider so made an appointment to enroll with their assistance. To make a long story short, it took many hours, much patience and a lot of effort to get me enrolled and through all the red tape, paperwork and bureaucracy. Through the whole process, they were very kind and never gave up trying to get me enrolled, even sitting on hold with covered California for 1 1/2 to 2 hours on my behalf on 2 separate occasions! Thank you Mike and Laurie! You are the best!

Terrible experience. Sold policy, when there were problems there was no response. In short, no…read morecustomer service.

Super great customer service. You can always get a person on the phone. I totally recommend this…read morebusiness. I've been dealing with them for about 20 years now.

Great performance from Tammy! I was getting nowhere with a claim for storm damage at our cabin at…read more7000 feet. For two months the Home Office had it in "Review"status and would not reply. I mentioned my unhappiness to Tammy, making sure she knew my discontent was not with her or their office. She made a call that lit a fire and the matter was resolved to my satisfaction in about three days. Jay Davis Livermore

Wonderful agency, Betty and Tammy went beyond and above to assist in an emergency. Understanding…read morethe pressure we are all going through the Owner Betty Taylor called me back knowing how desperate I felt. She assisted and getting everything taking care of and Tammy was right on board processing all the paperwork. Words cannot say enough of the Outstanding Assistance this Agency gave me. Thank you, Liz Jauregui