Knowledgeable, patient, pleasant. What more could you ask for when getting assistance with…read moreMedicare? Mary Thomas went above and beyond anything I expected from the world of insurance. I'm grateful to have a professional in my corner!

We have been working with Caffrey Insurance Solutions for over 3 years and are over the moon with…read moretheir services. Gabriel goes above and beyond in supporting our team and coming up with workable solutions. He helped us set up our Gusto account as well as getting the best rates from health care services for us. I would recommend their team to anyone! It has been amazing working with Gabriel and his team!

Denise helped us sign up for medicare, get plan supplements, drug, and vision insurance. We met…read moreonce and she spent about 4 hours on the phone or email. I can't imagine doing this without her help. It cost us nothing! Terrific!

I was referred to Ms. Lombard by my primary care physician. Given that Medicare is a complicated…read moresystem to navigate, Ms. Lombard is a wealth of information and assistance. She explains in plain English and gives you understanding and insight into Medicare. She researches and finds the right plans for you and also lets you know that none of the prices quoted are set in stone as they increase on a yearly basis.. I appreciate her knowledge, her straightforwardness and her assistance in helping me secure my health plans. She is amazing.

I've been with Steve Bauer and State Farm since 2014…read more Sometimes I like to drop by in person as I live close by. Yolanda helped me today with my additional car policy. She made sure that I received the two-car policy discount. Not only that, Yolanda called the State Farm office (in another state where I own a house) and spoke with the agent about setting up a retroactive discount for my home owners policy--because I've been with State Farm for my cars (and my house in the other state) but I did not realize I qualified for a multi-policy discount on my house! Well done! I always feel I've been given the best service in Steve Bauer's office and I always know Yolanda is on the ball! Thank you!

Steve has always been a forthright and easy agent and his staff is lovely. One staff member,…read moreYolanda Allen-Hill, always goes above and beyond. Steve personally called me to let me know my house would no longer be fire-insured due to the wildfires and gave me other options.

I'll tell you what, I couldn't be more impressed and more grateful after getting off a phone call…read more A phone call that I was EXTREMELY LUCKY this gentleman in particular even picked up. As the Saturday wore on and all three of the companies I called to get Homeowners Insurance with a Renter Property Insur Policy Packet quotes from ALL went to VM. I did my due diligence and made a short list of 4 companies to call, checking each name prior to calling 1) Proximity to the property/us 2) Better Bus Bureau rating 3) Yelp rating. The 4th and last phone call actually was one that made the list on all three counts! AND the owner of the company answered the phone himself at 3:30 pm on a Saturday. Rob Salvo of Mt. Diablo Insur answers! Instead of blowing smoke up my wazoo and gladly telling me he would love to take my business, he gave me the honest down and dirty. Telling me what was going on in the industry currently, THAT I SHOULD STAY PUT and here's why. Information that was 5,000 percent invaluable. In less than 15 minutes he, convinced me NOT to move my policy to another company and why, wait 6 months to revisit when the industry has likely ironed out these problems, be thankful my current provider has renewed us, and how to solve the LLC issue that was forcing me to change in the first place, not only THAT, but to call him back if I had trouble getting my current provider to add the LLC endorsement and he'd help me with that too!! Color me flabbergasted! All out of the graciousness and kindness of his heart. There was nothing in this phone call for him. And I will remember this for the rest of my life and tell 100 people to call Mt. Diablo Insurance because you will get honesty, fairness, loyalty and exceptional business. Thank you Rob Salvo. You made a believer out of me. You had better believe Mt. Diablo will be my first phone call in 6 months down the road.

I was trying to shop policies and it seems like they're not interested in FAIR plans with DIC…read morewrappers. Once they found out I wasn't going to be covered by any admitted carriers they ghosted me and stopped responding to my emails.

I have worked with Jorge (insurance broker) for the past 15 plus years both for my car and home…read moreinsurance, and I couldn't be more impressed. From start to finish the process was seamless. All my questions were addressed quickly. Most importantly the service was friendly, knowledgeable, and incredibly efficient. They took the time to understand my needs, explained all my options clearly and genuinely focused on finding the best coverage for my situation. What really stood out was their attention to detail and genuine care for my family. They made the entire process stress-free, handled all the paperwork, and ensured I felt confident in my choices. It's rare to find this level of professionalism and customer service these days. Jorge even reaches out periodically to make sure our family coverage is still maintained and no changes need to be made to our policies. Very informative with all the recent changes in the industry. I highly recommend Jorge to anyone looking for reliable and personalized insurance support. Absolutely five stars! Thanks to their guidance, I ended up with excellent coverage maintained for over 15 years now.

Been with this agency for over 10yrs for my cars and home insurance needs got good rates and…read morecoverage easy to renew and make adjustments. Just sold my old house and he even delivered and champagne to congrats for new purchase. Even with the difficulties of today's home insurance got it covered no problem. Thank you Andy!

Christiane is the most helpful Medicare insurance advisor we've met across three states. She…read morereviewed each of our situations, investigated all the options and made quality recommendations about our policies. Highly recommended!

Christiane was incredibly helpful to us. My son had a fairly complicated situation regarding…read moreCovered California, and Christiane was patient and helpful, and incredibly knowledgeable. She spent time helping us understand our choices, and then she efficiently took care of setting everything up. She was very accessible and wonderful to work with.

I have always driven past Jain Williams' State Farm office, as it's been a staple in Oakland for…read moreyears. Although I've had another type of insurance with State Farm, my auto insurance had been with a different company for nearly 20 years. I recently called the office to update my insurance card and had the pleasure of speaking with Carla. During our conversation, she asked if I had auto insurance and who my current provider was. She then asked if she could review my policy with me. Normally, I would have politely declined, but Carla's warm and friendly personality immediately put me at ease. It honestly felt like I was talking to someone I'd known for years. She took the time to thoroughly explain my coverage in a way no one ever had before. I realized I had always carried auto insurance simply because it's required by law in California, without ever fully understanding what my policy actually covered. At first, I was hesitant to make a change after being with my previous insurance company for almost 20 years. However, by the end of our conversation, I felt confident enough to become part of the State Farm family. Carla is truly an asset to this office. Her professionalism, patience, and genuine care made all the difference. Excellent customer service like hers is hard to find, and I sincerely appreciate the time she took to help me.

this place is awesome' friendly people ' I would say thank you so much guys and I need to say…read morethanks for Carla. Thank you for help.

Friendly staff. I received a great combination coverage. I searched a few other places after coming…read morehere first, and I came right back. I had State Farm years ago. I always end up coming back. I didn't leave because of any problems with them, only that I no longer had a car to drive and so I didn't need the insurance. They are right on the corner of MacArthur Boulevard Oakland/San Leandro border. The office is bigger on the inside than it appears to be from looking at the building. They worked to get me the best deal. They made telephone calls to get answers that they didn't have, and I left with all my questions answered.

Victor was very attentive and helpful! He listened and gave me the help and answers I needed, plus…read moremore! Super knowledgeable about detail oriented. I'm beyond satisfied with insurance policies I now have and information he gave me So happy I was able to purchase auto, renters, and life insurance within my budget! Thanks Victor!!