Bayview Marina is TERRIBLE! We arrived and they claimed we didnt have a reservation (which we did) and when i saw my name in the book they acted as though it had been my mistake all along. When they finally acknowledged that we indeed had reserved jetskis- we get outside to the dock where the guys wouldn't even stop their conversation to tell us how we get suited up for the waverunner. Low and behold, they didn't bother to tell us the procedure bc after we waited out there for a half an hour, they dained to tell us that it would be "at least another hour... if you gotta problem bring it up with the girls inseide, we didn't do this..." which may have been the case, but still. We waited and finally only got 4 of the 6 waverunners we reserved and had to double up- fine- but when we finally get on them, the guys were SO rude and insulting the entire time. They were literally making fun of us to our faces because we had the audacity to be excited about finally getting to ride them. After being mocked and berated for another 20 mins, we finally get out to the area where you can ride them and you have to just do loops... you cant even ride freely. Long story short... and a little icing on this cake... THEY LOST OUR CREDIT CARD. After 20 minutes of them telling us it was in our wallet, another patron asked what card was sitting on a ledge by itself far removed from the register. I HATE this place and literally only signed up to yelp to write this review and warn other people who like to jetski, NEVER GO HERE. read more

We rented wave runners with our 7 and 10 year olds today. We are first-timers so we didn't know what to expect. We were hesitant based on previous negative reviews but figured that for our first time, we would take advantage of the early bird coupon (much cheaper than the competitor next door, wet n wild). We found the process to be easy, and the staff friendly and helpful. Yes they have to review safety instructions and have a designated area in which to ride, but it was plenty of space and the kids had a blast. The wave runners were in great condition. Since this was our first time, I don't have anything to compare it to, but we will go back. read more

We went to Ocean city for a vacation and choose this marina to dock our boat, the people working there were very helpful. The location is great, the staff was very helpful. A bad storm came rolling in when I went down to check on our boat they had already prepared it for the storm for me. Great place, great people. read more

Me and my friends wanted some place to go jet skiing and parasailing so we found bayview which would give us a discounted price for both, it was great! The employees were so friendly and made it an even better experience! I felt safe going out onto the water because there were guys patrolling out there. I would definitely recommend going there and I look forward to going back! read more

5 for jet ski experience and service in regards to actually riding, but 1 for front desk workers who were unprofessional, rude and disrespectful. Would have gone somewhere else just because of the bad service if we hadn't made a deposit. Also lied about price over the phone when we booked, website said it would be $65 and when we got there they said $90. It is also $10 extra if you want to switch drivers. Once we got to the dock the guys showing us how to use the jet skis and helping us were extremely kind, helpful, and friendly. Definitely a contrast between the front desk and the back, depends on what you want your experience to be like! read more

While on a family vacation to Ocean city, I visited the Bayview Marina to rent wave runners and I was shocked to see how poorly your establishment was run. First the woman behind the cash register took fifteen minutes to figure out our total. This is after I had to correct her and tell her the amount she had totaled was so far off and wrong. Basic math that I did in my head she couldn't figure out with a calculator in front of her. For other members of my party that had gift cards, it was like she had never seen one before. After that mess we walked out to the docks, no one informed us we were suppose to watch a video. Nor did any one tell us to pick up a life vest until we were already out on the dock and had to walk back. Not to mention your life vest selection was horrendous and unorganized to say the least. If your look for a safe, organized, and fun place to rent do NOT go here; go somewhere where you'll at least get your moneys worth. read more

We were really excited to jet ski- made a reservation, showed up 20 minutes beforehand. The girl checking us in was beyond rude. I've worked in the service industry for 10 years, and I'm a young woman so I cut people slack, maybe she could've been having a bad day. But when she refused to say "you're welcome" multiple times, make eye contact, or smile, it just became downright rude. Once on the dock, the employees accidentally took several groups ahead of us even though we had a reservation. We didn't get on our jet skis until 45 minutes after our reservation time. Once on the water, an employee mistook someone from our group as apart of another group who started 40 minutes before us and told her she had to get off the water, her time was up. She tried to explain to him she'd only been on the water for 20 minutes and he was confusing her with someone else. He refused to listen . Once back at the dock, she explained to more employees that she wasn't supposed to be off yet, and after getting attitude from other employees, finally someone vouched for her and brought her back in. Overall, the experience was awful and we were so disappointed. Super rude employees. Not worth the $80 a person to get treated like an inconvenience. read more

DO NOT GO TO THIS BUSINESS for Jet skiing or anything else in general. Worst customer service I have ever experienced. We waited in line, the lady behind the front desk was eating Doritos in front of me talking to a friend on the phone and just had me waiting in line watching her eat. We reserved a spot for 4:30pm.They said they were behind schedule and said we would have to wait until 6pm. My brother did not want to go anymore at a late time so he gave back his agreement paper. The lady RIPS the paper right in front of him. We ignore it being nice. 6pm comes and still nothing. We waited outside with our vests on and it was already almost 8pM!!!! We paid for an hr. We talked to the guy outside and said we wanted to change for just a half hour and get a refund for the full hour because it was getting dark. We get back in side and the lady who says she is the " owner" was the rudest person I ever met! We asked for a full refund back and never went jet skiing. They basically take in all walk ins and lie to your face that you will go at a certain time. We we rent the only ones waiting for hours. Go to Wet n Wild waverunners...we went there the next day, brought 10 people with us, got treated nicely, went out in a matter of 30 minutes and had the best time!! They are literally two stores down from Bayview marina. Screw Bayview Marina. read more