They were very helpful, spoke English and did what they agreed to do! No crazy upselling. read more

A car rental business with an average of five stars reviews are pretty much unheard of. These guys really do deserve every stars though. My fiancé decided to rent a car and did some reviews and ended up with BBB. They have very competitive pricing and after he reserved the car online, they sent him detailed instructions on what to do when we are ready to leave the airport. You pretty much tell everyone that tries to stop you for transportation service or vacation packages that you're not interested and head straight out to look for the driving company that BBB partners with. They pay the driver when you get to the car rental so there would be no worries on anyone trying to scam you. They also give detailed instructions for your drive to wherever you're headed and offer maps. These guys do want to make sure you don't get scammed during your stay in Cabo, so do ask questions if you're not travel savvy. They also drive you back to the airport in the rental car after you come to return it, so you can leave your luggages in the trunk. read more

BBB service is straight forward and no BS. Easy pick up and drop off. Great customer service. Highly recommend. (However, some of the fleet is a bit tired...) read more

Absolutely a great rental experience! BBB was very transparent and honest about what I was getting. Rates were reasonable and the car was in good shape. Driving in Cabo is a good idea, public parking is cheap. Also heading to Costco and Walmart is a breeze in a car. Word of caution, when exiting the airport after arrivals, just go past everyone in the receiving area to the ports wearing the sea green vests. A couple of the guys in the lobby tried to trick me into thinking that they were from BBB. One even pretended to call someone can tell them to have a car ready to take me to BBB, while he was trying to sell me a package. It became apparent he had nothing to do with BBB and no call was made. read more

BBBRent A Car is absolutely the only place to rent a car in Cabo. Up front price, no hassle, easy in and out. Our car was in tip top condition. We always rent from BBB and always will. Thank you Ruben! read more

BBB is the ONLY rental car company I will ever use while traveling to Cabo! I was so nervous when my husband tasked me with renting a car for our recent trip to Cabo. All of the national brands had horrible reviews and I was so scared of using them. I did some more research and found a company that rented SUV's but you had to rent their car for at least a week. We were only going for 4 days... Then I stumbled across BBB and Im so glad I did! I sent them an email explaining what I needed, they responded within a few hours. We decided on a car and they had a quote to me in no time. The price they quoted is the price you pay, there is no funny business with them. Technically BBB is not on the airport property but it is literally a short ride, 5 minutes or less. I was concerned about this at first because there were 4 of us with luggage and a surfboard bag with 4 boards inside. They assured me that there would be a cab/shuttle company there ready to drop us off at their location. BBB contracts a local cab company to transport their clients. It was awesome, they were there right when we walked out of the airport and quickly loaded up all of our gear and had us on our way. When we pulled up our vehicle was waiting out front for us. Everyone was super friendly. The vehicle was full of gas, clean and ready to roll. Thank you BBB for helping to make our surf trip amazing! read more

BBB Rent A Car - BBB's Montero held our family, luggage and boards just fine. - Car Rental Near Me - Los Cabos, BCS

I've rented from Ruben and BBB Rental Car in Cabo multiple times over the years. They are really up front on all the costs involved, give you a quote and do not change up terms on you when you arrive. Excellent info on all the arrival steps/process and when our flight wasn't due in until late afternoon, advised that customs was taking so much longer, we would likely not get to their office until after it was closing. So Ruben parked our car (clearly marked) outside the front so we could get to it after hours. Our return flight got changed by the airline a month before we were traveling and Ruben was very helpful, allowed us to extend the extra day. Keep in mind that these are rental cars in Mexico so not necessarily going to be brand new, but they work hard to maintain them. And no timeshare rental pitches! I always recommend BBB... read more

Just came back from San Jose del Cabo. Rented a minivan from BBB. Sagi and Adriana were great to work with. They were very communicative via email before I went. I received a no BS quote that included the cost of the rental plus Collision Liability Insurance (CLI). * FYI, when renting a vehicle in Mexico, liability insurance is REQUIRED by the Mexican government. Your credit card company or insurance company will probably cover Collision Damage Waiver (CDW), but CLI is NOT. Therefore, you MUST purchase from the car rental company (or someone else? Not sure, but probably not worth the hassle). I checked also with Budget, and while their initial quote for the rental of a newer vehicle was very good, the CLI they quoted was extremely high. Most of the other car rental places will quote a great initial rate, but they will try to up sell you on other things that you don't need, or try to push a timeshare opportunity on you. Normally in the US, the price of insurance is a fraction of the cost of the car rental itself, but at these other places the CLI is almost as much or more than the car rental itself. At BBB, NONE of these things happen. They ask if you want CDW, give you a fair price on CLI, do it all with a smile, and nothing more. Getting there: BBB is located a short distance outside of the airport, but they have a deal going on with one of the taxi services called Josephine's. The drivers all wear bright green shirts and are all over the airport as soon as you exit customs. Just flag down one of them and mention BBB, and they'll know immediately what you're talking about. They'll bring you there in a jiffy. This service is completely paid for by BBB, but tipping the taxi driver is appreciated. Receiving car: The whole process was very efficient and friendly. As mentioned above, they'll reiterate the quote they gave before you show up, and ask you if you want CDW as well. They explain a few things about taking the vehicle off-road and the free services they provide (like if the car breaks down due to no fault of your own) and what happens when the renter does something stupid like lock the keys in the car. They'll also provide info on where to go for food, attractions, and sim cards (you can get them at OXXO, a Mexican convenience store chain). Then charge your card and send you on your merry way. Dropping car off: So the car drop-off was pretty painless save for the part of refilling the tank, which you have to do by yourself. Gas stations only take cash, dollars or pesos, and you MUST keep an eye on the meter and exactly how much you are giving the attendants since they are semi-full service. Regarding damage on the vehicle, I didn't have any, but I feel that BBB isn't going to ding you on minor scratches and such on the cars anyways. Their customer service is very good, but still, it's a good idea to make a note of all minor imperfections. The car: We rented a minivan. It was an older model, but that's a good thing in Mexico. It helps you blend in w/ the general population better. The other big, national chains like Alamo, Enterprise, etc. have stickers that identify the vehicles, making them a prime target for police stoppages and shakedowns. The important thing is that our van was clean and the A/C was working flawlessly. Traveling with kids: We traveled with 3 kids: a 3-yr-old, 16-month old, and a 1-yr-old. We all brought our own car seats and strollers, but BBB also provides these. Our seats came w/ bases that attach to the anchors found in US cars, but BBB didn't know about such anchors, even tho I showed them a diagram of the anchors. This was a minor issue. I didn't inspect their equipment, so I can't comment on their conditions, but the main thing is that you don't need to bring your own. Overall, BBB was great to work with. They might be slightly higher to rent from (based on quotes), but the hassle free process is worth it. My quote overall from Budget was lower, but I would probably have to argue w/ them about stuff. And after traveling with said 16-month-old, I just want to get my car as painlessly as possible and GTFO. I recommend BBB to anyone and will rent from them again if I go to San Jose del Cabo. read more

Definitely rent from Sagi and team they are so great. Easy to communicate with and super responsive. Had the best rental experience and easy getting picked up and dropped off. No hidden charges or fees. Can't wait to go back to Cabo and will definitely be renting from them again next time! read more

Rueban and his staff are great to work with. Quick and easy to/from the airport. They give you good advice on driving/parking rules of the area. Cars blend in with the locals so no need to feel like you are a known tourist target. They are clean and even supply hand sanitizer. I will continue to book with BBB. read more

We rented the first week in October and we will definitely be renting from BBB when we return again. Everything went smoothly from pickup to drop-off and the owners could not have been more caring and helpful. They were super quick with response time and we did not have to pay anything until we got there and were still given the price originally quoted. The vehicle we rented was in great shape and the AC worked fantastically (very important). I would definitely recommend renting a car when in Cabo as it was so much easier for us to get around, and I would certainly recommend renting from BBB. read more

My sister and I rented a Toyota Highlander 4x4 for a week, and it was a fantastic experience! The staff at BBB is highly reliable and reachable. They have a taxi to take you to the rental location. Once we arrived at BBB they were prepared and ready for us, not to mention they take many COVID-19 precautions upon entrance. The car worked tremendously and fit 7 people. We had racks on the top for easy surfboard transport. I will utilize BBB again. Overall a very friendly staff and great service, making our trip one of ease which is highly refreshing when traveling internationally. Thank you, BBB! read more

Asked for a lot of info before we got there, but once we were there, check in and especially check out were easy peasy and we got a ride to the airport direct (didn't even have to find a taxi or wait for a shuttle, which saved time). Lived up to their reputation for a stress-free rental experience. Cars were a bit older and creakier, slightly smushy brakes, but we weren't racing anywhere and also we didn't fear getting dinged for a small scrape here or there (and we drove the car to Cabo Pulmo on the unpaved road even), which proved to also be borne out as true. As a contrast, Thrifty guys slid themselves under the car at return, found a small scrape where just the paint had come off - which could have even been there when we took the car, I just hadn't gotten down on the ground and examined UNDER the car for Pete's sake - and wouldn't let us leave without charging $100, which the credit card still hasn't refunded b/c our documentation was "insufficient". Garbage. Trust BBB your next trip! read more

Probably the best rental car experience I've ever had from beginning to end! Reservations were easy and over the top informative, quick ride to rental car company, smooth check out, great car and quick ride with zero wait back to airport when we returned it. Friendly and helpful staff. Couldn't have asked for a better experience. I plan to always rent with BBB on future trips to the Los Cabos area. Highly recommend! read more

I rented from BBB for a 3-week trip to Mexico. I chose them after reading glowing reviews about their customer service and their upfront fee structure. Sagi and Rueben were wonderful, just as the reviews had said. They were communicative as I was planning my trip. There were absolutely no hidden fees. They were friendly, funny, and warm when I arrived -- a great first point of contact upon arriving in Mexico. The car was great and clean and affordable. I will always and only rent from them in the future. read more

I had an outstanding experience with BBB. Everything was exactly as advertised. Nice car, no pressure and a seamless experience. Highly recommend. read more

Once again another seemless rental transaction with Ruben at BBB. Don't bother with the recognizable names you are familiar with stateside. There is nothing similar about them. 5th rental with Ruben in 2 months. Don't think I have even spent 10 mins from entering building to getting in my car. Prices are all quoted up front in an email. Once you accept, you just give him your flight info and you are done. Also appon returning you just stay in your car, and a driver takes you immediately back to the terminal read more

Sagi, Ruben and team are all great! They even gave us extra time with the car when we needed to drive back to our hotel after dropping the car off. Very easy and transparent pricing, no hidden fees or tricks like we experienced renting from other international, well known companies. Cars are older and have some use but are great for driving for day trips or dinner. You can also upgrade to a larger or nicer model if you prefer. Don't play Enterprise's or Hertz's rental insurance roulette and end up with a hold on your card for the entire value of the rental car. BBB is the best rental car experience we have had in the Cabo area. read more

I initially booked a vehicle with a US rental car company but then I did some more detailed research and discovered that BBB was highly rated on Tripadvisor. I contacted BBB and Sagi emailed me back with the best information on car insurance requirements in Cabo. He told me all of the options upfront and the costs for each option. He never tried to "sell" me insurance I didn't need. In the end I saved several hundred dollars by going to BBB, totally worth it and I highly recommend them for your trip to Cabo! read more

BBB is an easy & no-nonsense car rental place in Cabo San Jose. I've rented from them twice in the last two years and was happy both times (drove out to Cabo Pulmo to go diving w/ my son). Their cars are older models with higher miles, but they work and are a great value. So if you are looking to rent a car for a dive trip to Cabo Pulmo, or just need to get around town, I highly recommend them. read more

A+ for being easy, quick, straightforward, and IMPORTANTLY no surprise charges. Good, reliable car. Only downsides were, 1) still pretty expensive and 2) doesn't open until 9am. If I could give 4.5 stars, I would but 5 stars implies perfection and there's always room for improvement. Specifically for this case, being a bit more affordable and being able to drop the car off earlier would have made things better. It came out to almost $600 for 7 days (including max insurance), which is kinda steep for an 8 year old Jetta (even if it was clean and well maintained). Opening at 8am instead of 9am wouldn't be unreasonable either, especially given the number of international travelers renting from them. read more

This was our 2nd time renting from BBB. They were excellent! We had 6 people and needed a minivan and were worried that the Big companies would screw us over (heard nightmare stories) so we are so happy we used BBB. Very Informative, FAST response, reasonably priced and trustworthy. We will use them on our next visit next year! read more

If you didn't already know, cabs in Los Cabos are expensive! I was hesitant to rent a car for our trip but after reading BBB Rent A Car reviews I decided to take a chance. BBB Rent A Car was smooth from booking online to checking out. I didn't have to worry about being taken advantage of as they delivered on their word. My experience with BBB Rent A Car was by far my best out of the country car rental experience. The staff are friendly and helpful and offered great tips for traveling in Los Cabos. The car ran great with no issues. The price was just right with no hidden fees or timeshare scams attached with it. If you're traveling to Los Cabos and are thinking of renting a car, then I highly recommend BBB aren't A Car! read more

Simple. Honest. Reliable. Helpful. Affordable. No reason to rent anywhere else. read more

We live part time in BCS and only rent from BBB. Others understate the rental cost or forget to mention the insurance costs but not BBB, the price they quote is the price you will pay. read more

I would give them 10 stars for Ruben's fantastic service, communication, follow up and genuine personality. This is the place to rent a vehicle and pay exactly what they quote you and no more. After all the horror stories elsewhere in Cabo about rental car ripoffs these guys are doing exactly the opposite: renting vehicles with integrity, pride and no hidden bs. I will forever support businesses like this. We've been back home for less than a week and already booking another trip. Can't wait to see you again Ruben! read more

BBB is my choice of car rental company Ruben and his team are professional. NO problem with using your credit cards / American Express as my payment and covering for Mexican insurance. Great prices and cars..I've rented from BBB 7 times this year alone. Thank you Ruben and BBB team! read more

Had a great experience renting with BBB. Their instructions for pick up were clear. The car was reliable and clean. They were available if we needed anything. Highly recommend their business. read more

Wow!!! What an amazing experience. Sagi and team went above and beyond even weeks before our trip to Cabo San Lucas. Quick responses to emails, clear and accurate pricing, and help with loading my car! They are absolutely the most professional, honest and friendly car rental company in Cabo. My daughter is in a wheel chair and when I saw they had one for rent it was obvious I needed to go with them, but after speaking to Sagi and staff, there was no other choice. Sagi is so profession, courteous and a super Nice Person!!! That makes all the difference with me. The car and wheel chair rental went smoothly! I couldn't ask for more. read more

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I loved working with the fun & friendly crew at BBB. Unlike the other car rental companies BBB was flexible and accommodating with my needs. They were communicative and I was often pleasantly surprised by their efforts to go the extra mile to make me feel appreciated. They will always be my first call when I need a rental car in Baja! Muchas gracias BBB, Sagi, Ruben y Briana XOXOXO read more

Loved everything about renting from BBB. Paid for everything upfront and it was a breeze to return the car. Whenever I hit up. Los Cabo BBB will always be the rental service I use. read more

This is an excellent rental car company in Cabo. I decided to go with them after reading their great reviews on here, Google, and TripAdvisor and was not disappointed! They paid for our taxi from the airport when we arrived in Cabo, and the price they showed once I got there was exactly what Ruben quoted in our previous correspondence via emails. The car we got was a VW Jetta that had absolutely no issues. At the end of our trip we returned the car and they didn't try to hassle us about any fake "damages" or other issues. They just checked that it was in good condition and that the tank was full of gas. Then they drove us back to the airport for our departure free of charge in the same car we rented. Also the people working there are extremely kind and gave us great recommendations for things to do in the area. This place really goes above and beyond! read more

BBB Car Rentals are the only one to use in CABO! Nov 30, 2017, 6:17 PM They are such nice people and give a fair price. No problems at all. I have been traveling back and forth to Todos Santos many years and have had some terrible car rental experiences. Especially being a lone woman traveling! Since I met Sagi and his staff I know I am save and sound. Cars are great and prices are fair. Thanks BBB Rentals for another awesome trip! read more

Great Service/People, Easy to understand bills/charges and decent cars too!

I originally booked my rental with Budget through expedia. After reading reviews on yelp how bad it is, we have decided to cancel with Budget and booked with BBB. We made the right decisions right away. I called Sagi for a quote for our 4 nights trips in Cabo. He quoted us for $205 on the phone for 2013 Ford Focus. But we actually ended up paying around $260 because we added no deductible clause and BBB also charged 5% foreign conversion fee. I would recommend when calling for a quote ask for final price including no deductible clause + 5% fee. Overall Sagi was very friendly and he cares about your business. He wanted to make sure you have a great vacation time here in Cabo. Check out process was very easy in and out within 5 minutes. read more

I'm really torn here. Their service and friendliness is five star. No haggling or tricks. Great communication. The reason for the three stars is the car itself. It's has almost 100k miles on it and no air conditioning. So we dread getting into because we sweat so much. Every night after dinner we have to shower again before bed. Great people, value, and process. Just ask for a newer car or check the ac before you leave read more

I only Rent from BBB. It's an easy 3 minute cab ride which they cover the cost of, everything is organized up front with the entire cost of the rental. The insurance on rental vehicles in Cabo is very challenging and if you prepay insurance through a third party it does not cover the vehicle and is not accepted as insurance in Mexico. BBB quote the vehicle including their insurance that is good to go. I've been going to Cabo for 30 years and finally found a reliable and honest car rental company that is easy ot work with. You guys are the best and have always been there for me. Thank you and see you again in two months. Jaime Grande read more

BBB is a stellar, upstanding car rental company and I couldn't recommend it highly enough. We read a lot of stories about car rentals gone wrong in Cabo and something similar happened to a friend of ours where a company tried to charge them over 3x the fee they thought they were going to pay. With BBB you get exactly what you expect! The service was wonderful, Sagi was so kind and responsive and easy to do business with we couldn't be happier. Next time we come back to Cabo we're definitely renting with them again! read more

BBB was an excellent option for my family to rent a car for a week in Cabo. They provided several options for different vehicles with specific pricing for each option. The airport pickup and dropoff process is also very simple and convenient. read more

We had a EXCELLENT experience with BBB Rent A Car in Cabo. Rubin was very responsive and everything was as advertised. The bonus was that a representative from BBB actually gets into your car and drives you back to the airport when you return the car. No taking luggage out of your rental, reloading it into a shuttle and unloading when you get to the airport. The BBB representative does all the work. Awesome!! read more