I was trying to pick up some wick sternos for work, and I asked where they were. An employee took…read moreme to the aisle. I asked if they were the wick burning or gel to make sure I got the correct product, and the employee said sorry all we have are gel. Upon closer inspection of the sterno boxes they said "wick chafing fuel" so I mentioned it. The employee then said they were not gel. All their flat-cap sternos are rusted, apparently because one burst open on the rest according to the employee. Not very reassuring... I asked if I could uncap one to see if the wick was correct and neither the employee or I could get the cap undone. I asked if he had any tools we could use. He went to the back said all the guys were out with tools and then left me in the aisle and headed back up front. Not the greatest customer service or knowledge on their part...

I've been buying from these guys since they started as a tiny little storefront in Soulard, back in…read morethe early 90's! They'll do just about anything to accommodate their regulars, no matter how crazy (trust me, they've done some really off the wall special orders for me over the years!), and their prices are generally pretty good. Their selection isn't Jay Asia (my lord and saviour since they opened in the 80's!), but they are also serving a different clientele. Good guys, highly recommended.

I'd like to acknowledge that the owner, Nick, truly saved the day. When you want a job done right…read morethe first time--without upselling or unnecessary extras--Nick is the person to call. He is knowledgeable, efficient, and highly professional. The next-day appointment was a major plus, and the work was completed quickly and thoroughly. Just like that, my home and family were back to normal. Highly recommend

Nick was great, friendly, very honest, came when he said he would and did a great job. he saved us…read moreof money, he installed a heat pump and somehow transformed it to work with our existing furnace! He cleaned up after him self and did the job quick! We would definitely recommend his company!

Hoods is located across the street from Costco with a huge parking lot. They have several entrances…read moreand a vast assortment of flooring, tile, bathroom, fixtures, and accessories and even some home decor. Their prices seem to be very good.

If you want to prolong a kitchen model, this is your place! We thought Hood's was great when we…read morefirst ordered our KraftMaid cabinets. Kaiti seemed knowledgeable and the process was fairly easy. We made our original purchase on 12/27/25 and were told they would be delivered in about 4 weeks. Well, 6.5 weeks later on 2/10/26 they were FINALLY delivered. KraftMaid seemed like a good quality cabinet but their manufacturing needs major help. We had TWO different cabinets that only had shelf holes on one side. One cabinet with a HUGE scratch on the front frame. One cabinet didn't have the drawer face connected and was sent separately without the proper hardware to install (it wasn't just simply screwing it in). One cabinet that had the wrong door swing. One cabinet the shelf holes started at 7" from the bottom and the other side 7.25". Makes great for level shelves. Finally our end panels for our island were ordered too thick so they would stick out. We went back to Hood's with the list of problems and Kaiti was very apologetic and said she would have everything fixed. We had already installed the 2 uppers without the shelf holes because we didn't notice it until we went to put the shelves in. She said since we did that already she wouldn't order new ones and instead give us a discount. We were ok with that. She also said we would get some sort of reimbursement for the other issues as well, she just needed to contact KraftMaid. Moving forward, the upper cabinet with the large scratch was reordered along with the end panels. She said expect them in 3-4 weeks. This was on 2/18/26. We did not receive the order until 3/26 which was a whole fiasco in itself because they wanted to wait until the following week because they didn't have delivery drivers. Luckily, someone outside of cabinets, I think his name was Matt and the only helpful one at Hood's, got my call and personally picked them up from the local warehouse and delivered it to us. He was awesome. Here's the next best part, Kaiti ordered the WRONG end panels AGAIN!! We're going on 3 months now from our original order date. We go speak with the cabinet manager, Randy, and told him everything. He said he had talked to Kaiti about giving us some reimbursement but she never followed through. Her communication skills were terrible. They only thing she kept relaying is that she gets to retire in several months. She should have retired before we purchased our cabinets. Anyway, Randy only offered us a reimbursement of $250 after spending over $14k on our cabinets. We finally got $500 out of him. Should have pushed for more but we were fed up at this point. He went ahead and ordered the correct end panels and said he would have them expedited and we should have them in no more than 2 weeks. Ha! Ha! This was 3/26 and our end panels finally arrived on 4/22. We will NEVER return to Hood's again. It was an absolute shit show. Almost 4 months for all our correct pieces to come in.

The technician arrived promptly. He was efficient and knowledgeable. The repair work on my chimney…read morewas performed perfectly. I never had any issues afterwards.

Second time hiring these guys This time they contacted me…read morethat is about time for my annual dryer vent cleaning Price was little above last year to be honest Anyway great guys

The appliance technician we had was Jim. He was outstanding. We reached out to him and he was able…read moreto come out the same day

Jim is great. Scheduling was easy, he's pleasant and professional, he diagnosed and fixed the…read moreproblem in no time. Will be using Jim for future repairs.

Great service and repaired and cleaned my vacuum!! Great customer service also, very helpful.read more

One stop shop for all my vacuum cleaning needs. I own a cleaning company and it is so nice to have…read moresomeone to rely on when I'm in a bind. I also love supporting a family owned local company.

They always have every product you need and more, they will also ship the product you need to a…read moresmaller vendor that's closer than their warehouse if you want them to!!!!

I used Theiss to refinish several 1970s brass pieces. It was a little tricky to get a hold of them…read morefor an estimate. It took at least 4 emails and 4 phone calls to get someone to respond to me. Things to note: - drop off the pieces at their shop. Shop has very little extra space so many large items may need to be brought in batches - let them know what kind of finish you want. Mine were mirror finish with a lacquer coat on top - some payment upfront, the rest at the end. No AMEX or discover accepted - timeframe is 4-6 weeks - they can also repair broken welds The work was fantastic. Everything looked great. They did forget to give me all the pieces to my furniture at pickup but later hunted them down. It was a little annoying, but after seeing the place you'd see how. Prices were, I think: - 2 Rams heads for a coffee table $400 - base for a desk $750 - base for a dining table $750 This type of work isn't cheap, but it shouldn't be. It's very labor intensive and worth it. They can bring your old metals back to life.

My mother gave me a pair of lamps from the 1970s that are very cool but whenever I looked at them I…read morethought, "I wish they were silver..." I finally took the step to have them replated antiqued nickel and they came out fantastic! Since then, I've brought a doorbell, an ornate heating grate, and 1960s cabinet pulls here to be replated. (The pulls are still there but I am very patient.) The work is beautiful! It is not cheap to do this, but sometimes you just have to bite the bullet. I usually deal with Lockwood and he's been helpful and even turned away some items because he said that a spray painted finish would work just as well. (He was right and I did it myself.) So, if you're looking for a place to do plating work, this is it!