They were contacted through my home warrant. I had a leak from my water heater. They came out to…read morelook at it and gave my home warranty and estimate to replace it. I gave the go ahead and was told by the home warranty to contact them to make an appointment. I called for a week straight during their hours of operation it always go to a voicemail and they have not responded back. I even contacted the home warranty company again and they tried contacting them as well And still no response

DON'T USE THIS COMPANY THEY ARE A FARCE. I would have rated…read morethis company zero only there was no option to give a zero star. On July 19th I called my home warranty company and requested service on my central air telling them that it had been making a loud clanking noise and now humming loudly and finally stopped working. They set me up with Action Mechanical and told me I would receive a call back on Monday. I did not receive a call I ended up having to call them. I explained that I had health conditions and that it was important that I get this fixed and they didn't have anybody to send until Wednesday the 23rd. Jeremy showed up on the 23rd and stated that he flipped the switch and it came on after he change the air filter and sprayed the unit off. I told him the unit has been sprayed off two weeks prior and the filter had been changed 6 weeks prior. He told me that's all he could do that it was working. Granted it's been about 100° out so I expected the AC to take a while to cool down. It took over 12 hours to go from 89° to 72° and that was overnight. I was excited when I woke up and it was 72°. As the day went on the temperature continued to climb I chalked that up to the fact that it was over 100° outside so I didn't make a call. When I woke up the next morning it was 78 degrees in the house. I immediately called and spoke with the ever so professional Lexi who stated she can't send anybody out until Tuesday I told her that was unacceptable she finally gave in and said she could send somebody Monday. Now mind you when Jeremy left Wednesday he told me that if it's stopped working to call back and the boss would come out. So when I talked to Lexie Friday morning and let her know that it had gone back out again and I expected to talk to the boss she said sure enough she'd have the boss call me. Didn't hear a word from him. Jeremy shows up Monday late in the afternoon he takes his time out there at the AC unit comes in and tells me it's the fan motor. He said they would have to get one ordered and it would be shipped on the truck in the morning to the office it will be unloaded and somebody would be out the next morning to install. I asked for confirmation he said unless the truck carrying the part fell in the river it would be there. I waited till about 11:00 in the morning Tuesday morning, I hadn't heard anything or seen anyone so I called. When I talked with Lexie she said oh did Jeremy say we have the part and he's installing it I told her no he said that you guys were going to have the part in stock today and that somebody would be out to put it in today. Her comment to me was if we have the parts the earliest we have would be August 8th another 10 days later, that would be a total of 20 days from when I put in my first request for service. That is so very unacceptable. I got on the phone with my home warranty company and told them I do not want to work with this company any longer I've explained to them numerous times I have health issues and their dilly-dallying around and not being straight up honest about what's going on. So they set me up with another contractor who I highly recommend. Walker Heating and Cooling out of St Louis. Mr Walker was here for less than 2 hours diagnosed the problem had the part in stock on his truck and repaired it. Jeremy from Action was here probably 2 hours each time he was here and I still was sitting without AC. I don't recommend this company at all if you're using a home warranty for their services. I don't even recommend them at all because they were very unprofessional not being honest about what was going to happen and not caring about my health.

Last year we were stood up after waiting all afternoon. Service person ran late. Ok, but how…read moreabout a call. Thought we would give them another try this year. SAME PROBLEM. No phone call, waited all afternoon. He was tied up on another call. I was very frustrated and disappointed. Hate hearing their commercials. Just wanted our AC checked.

We woke up to only cold air blowing from our furnace this morning. The gentleman from Inman in…read moreIllinois came to my house within 1 hour, and because he only had to reattach a loose wire, he did not charge me at all! I was very impressed and would recommend this company to anyone. They are honest and professional. He serviced our furnace at our previous house also and we were very pleased.

Heritage is always extremely responsive, professional, and timely. They have provided routine…read moremaintenance on our HVAC systems for years and when it was time to replace the AC unit and furnace motor, they gave us a great deal, got the parts quickly, and were back within a week to install everything. We had some minor issues and they came back immediately to fix everything. They have a great warranty system and all their parts are made in the US, so they're not affected with supply issues like parts made overseas. Everytime I schedule an appointment with them, I immediately get a text message and email notifying me of the appointment. Additionally, as soon as a technician is on their way to my house I get an email and a text message with a photo of who is on their way, their photo, and a short, personal snippet of information about the technician. It makes me feel like I know who is coming over.

DO NOT USE HERITAGE HEATING AND COOLING!! IF you could put zero stars, i would. they wont answer…read morethe phone or call you back, won't respond to texts. He came out and speed diagnosed what was wrong, put on the new part and surprise, that didnt fix it. more looking around, decided it was as control board and he would have to find one. A week passed and as of Thursday At 5:30pm, no part but he would send me the tracking number. Didn't receive it. Friday at 7:19am, I receive a text that he will be out between 3-5pm. He arrives, spent about 15minutes and comes to the front door and asks if I've got cool air. I couldn't feel any coming out but he is taller than me and reaches up and says, yeah it's cooling off. Then he high tails it out of here. I'm in the kitchen which we put a window ac in during all this so I assume it's cooling down. My husband comes in and walks into the living room and says it's hot in here. The thermostat showed it hadn't cooled off any. I immediately texted him, no response. I went on line to my home warranty company and reported it, which showed it as a recall. Saturday morning I contacted the home warranty company and they called the contractor. He told them it would be the next Friday before he could get back here. I told them it was unacceptable. By Monday, I did not receive any confirmation from the tech's system that even have an appt so I called home warranty again. While I am talking with them and not getting any where, my husband comes in and hears what's going on and says I will go outside and see if he even replaced the part. He comes back in with pictures. The part has not been replaced, there are still cobwebs that are undisturbed on the screws and the exterior panel has not even been completely put back on. Home Warranty company is reviewing the pictures and looking for someone else that can get out here asap.

Brian was a great guy! I love it when people just talk to me while they are doing their job. He was…read morepleasant and knowledgeable. We will definitely call Belan again!

My furnace conked out and needed a new HVAC person because my previous repairman had retired. It's…read morescary to try to find a new company that won't rip you off. I was referred to Beloman and am so glad! Rob came out to our home within a day, cleaned a few things to give me temp heat but still needed a blower motor. After ordering the motor, he was back in just a few days installing it. The price was more than fair and Rob was great! Very knowledgeable and very personable. I highly recommend calling them for your HVAC services!!!!!! :)

Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

7/15/26 we had a double inspection done today, the air conditioning and our electrical. The air was…read moredone by Landon who was a pure pleasure to work with! The Electrical inspection was completed by Mike Owen's! Both were very polite and professional and would have them back at any time!

Archway Heating and Cooling is awesome!!! (Jun 2024)…read more It's funny how we freak out when we lose precious comforts that we sometimes or usually take for granted, i.e. electric, gas, heat, water, internet, or our air conditioners, etc. Sigh. I called Archway for an annual service check June 13th. After adding some R22, Brandon mentioned that my Trane A/C unit is 16 years old and since it wasn't operating at its peak and needs a part, that it may be time to replace said A/C. (By the way, I hired Archway 16 years ago to install my awesome Trane unit.) Unfortunately it was a 95 degree day (with seven more 90 degree days to follow.) Guess what, I foolishly ignored Brandon's advice and the A/C coils froze that night and the inside house temp rose to almost 80 degrees. Karen came out that same afternoon to evaluate the existing equipment, offered a few options (within my budget), explained in detail each option feature, how Archway's replacement process will be done and worked up the paperwork, all in less than an hour. I was so relieved that the new A/C contract was priced within my budget. She never used high-pressure tactics, which is refreshing in today's competitive market. I really appreciate the way Archway treats its customers with respect and the utmost understanding with the loss of cooling in the hottest days. It's apparent that they have high standards of outstanding customer service for their family owned company. Rick and Tom removed, replaced and tested the new units swiftly. They cleaned up their work areas and left at about the three hour mark. The house is cooling down and I'm very happy. Archway is a company that takes pride in the products they sell and their installation and maintenance teams. I will continue to recommend and rely on Archway for my heating and cooling needs, always. Don't hesitate to use their services. They are a great, professional business.

They installed a new home air conditioning unit while providing excellent service at a good price.read more

Fantastic Service. Installed a new AC unit in my restaurant. 95 degrees outside, 76 degrees in my…read morekitchen. Very fair price and quick turnaround time for installation once I decided to go with them. Very friendly and knowledgeable. Thank You.

I was gifted a home I looked on the equipment outside it was 30 years old. It read Mcginnis guess…read morewho I called Mcginnis. 2 days in and out. Quality work!!!! Call Mcginnis