Dave is wonderful. He has a wealth of knowledge in electrical and Hvac. His prices are fair and the…read morequality of his work is excellent. You can't find better.

Based on recommendation from the condominium mgmt., I hired Twin Lakes Electric to install a 240V…read moreDryer Receptacle Outlet in my condo. Instead, he installed a 4-pronged Range receptacle instead of a 3-pronged Dryer receptacle. This resulted in twice delaying the installation of a new dryer. On Nov. 4, the electrician came by to install a 240V Dryer receptacle outlet. The installation was done and the electrician was paid $139. On January 26, 2017, a washer/dryer unit was delivered and planned to be installed by the installers from where I purchased the unit. However, the installers noticed that there was an incorrect receptacle. I contacted Twin Lakes Electric about this, and he belatedly explained that a 3-pronged power cord, and not a 4-pronged cord, was needed for the receptacle he installed. This was something he didn't explain to me in Nov. during the receptacle install. A new appointment was set to have the dryer installed again. However, I noticed that the prongs on the 3-pronged dryer power cord did not line up with the openings on the receptacle. I contacted the electrician again to let him know this. He came by and noticed that he had installed an oven/range receptacle instead of a dryer receptacle. This explains why the initial installers stated that there was the wrong receptacle on the wall. The electrician informed me that I would have to wait until the following Monday for him to replace the incorrect the part. After intervention by the Condo Mgmt. company, the electrician came by and installed the correct part. I requested a partial refund of the cost of the receptacle install because of the resulting delay. He told me to send him an email and he would take care of it. As a result of his mistake, I had to pay an additional fee to the maintenance crew to install the washer/dryer unit. In essence, I have paid twice for the install of the washer dryer unit. After emailing the electrician twice requesting a $40 refund for the incorrect receptacle he installed, he responded by saying that his policy is to not issue refunds but to complete the work to the customer's satisfaction. He acknowledged in the email that while he knows that I am not satisfied, he feels that the work is done and that there is nothing further to be done by him. I replied informing him that his response runs contrary to what he said - he lied - and because of his mistake I had to pay an additional $40 for the install. He has not replied to my last email. If I could give a 'zero' star rating I would.

This is long overdue. The team at Donald Lowe and Sons are extremely honest, Very professional , I…read morehad a complete new heating and ac system installed. I had none at the time ( old house) They came in and provided me all the information I needed to make a educated decision. They walked me through the entire process. It went exactly how they said it would go. The price was what they said. The workmanship was perfect, it was like it was there when the house was built. Very quiet system and has been running perfectly. I am so happy we chose them. I would recommend them highly to anyone that needs a heating or air conditioning service.

These guys are amazing! Had a service guy and two different crews at my house in the past two…read moreweeks. Both my central AC units went out on me during a 90 degree+ heat wave. They refilled my freon multiple times to help us cool down our farm house while they waited for some parts to come in. Then the day after the parts arrived, they came in, and completely restored our systems. Employees were ALL great guys and especially loved talking to Lance!

Great work and friendly, professional staff. Communication was good and prices were very…read morereasonable. There was no oversell/upsell, just an honest evaluation of what was needed to accomplish my project. I will continue to use them for other projects in my home.

So glad I found these guys. Called them stressed out and they made the whole thing way less painful…read morethan I expected. Great communication, no runaround, and the work was solid. The customer service alone made it worth it. Would recommend.

We had a great experience with Kosta from KLM Plumbing. Our…read morefirst floor toilet wouldn't flush & the tub backed up. He came out yesterday, late afternoon, & needed to come out again the next day because it was a big job, which wasn't a problem. He came out this morning & had to spend many hours snaking out the main water line to the clean-out valve. Upon his advice, we had had the City of Rockville come out and clean the line from the clean-out valve in our yard to the street. There was no problem there. So, it's our line. Kosta ran a camera down our line & found three areas where the cast iron pipe has deteriorated. He flagged them in the yard and advised us to get a few other estimates to replace those parts of the line, or alternatively, the whole line, with PVC piping. His price for the six hours here was incredibly reasonable. He put tarps down from the front door throughout the areas where he'd be working. He even cleaned the toilet and tub, which astounded me. He's incredibly thorough, so don't feel dismayed if he is late to a job. You don't want a guy who rushes from job to job. You want a guy who fixes your problem. He told us we have a few months before it'll happen again (tree roots), so we have time to decide what to do. A lot of companies would have whipped out a contract and encouraged a quick decision. We are very satisfied. We've had lots of plumbers here over the years. KLM is very worth a call, when in need.

I moved to the Frederick area two weeks ago and my water heater wasn't cooperating from day one. I…read morewoke up on a Sunday to a flooded condo and needless to say I wasn't a happy camper. A quick google search turned up one company open on Sundays, KLM Plumbing. All of their service guys were booked for the whole day, so the president of the company came out himself. He was here 20 minutes after I called, and the water heater was fixed 10 minutes after that. He even gave me a discount on the usual rate. Friendly, hard working guy. KLM is definitely my first call in the future.

Not only was Htin quick to respond, but his pricing was very competitive. Furthermore, he was very…read moreexperienced. Some of the other plumbers I talked to couldn't even bother coming out to give a quote, rather quoted amounts on the phone that involved opening up the drywall. Htin was able to find a solution that didn't involve cutting open our drywall. He took take of our problem quickly and professionally, and saved us a lot of money. I highly recommend Helping Hands Plumbing!

Master Plumber Randy Renner returned our phone call within the hour, listened to what we wanted…read more(new water line for refrigerator) and scheduled service for that week. He arrived on time and spent time listening to some additional work that we had added to our list. He recommended recessing the shut-off valve into the wall so that when we pushed the refrigerator back into place it would not be up against the pipes and water lines. He spent over an hour with us going over our list and giving us good advice. I checked his work afterwards and it looks first rate. The bill was reasonable and much less than I expected to pay a Master Plumber. Some additional information on Randy Renner: He worked for his Dad who was also a Master Plumber and it took him 8+ years to become a Master Plumber. Now, he is mentoring his son-in-law (who is currently a Journeyman Plumber) who works with him in the business. [this info from the side of his truck: Maryland Registered Master Plumber # 5321] Additional Tidbits: He took his shoes off at the door, cleaned up his work area before he left, and his work van was clean and organized. Extremely personable & pleasant. [Note about reviewer: I live in NJ and arranged this work for my in-laws who live in MD]

Randy is a wonderful plumber, fast, reasonable and with great common sense. He has saved me with…read moresame day emergency issues several times now. On top of doing a great job, both he and his son in law are incredibly nice people, that it is truly a pleasure to work with.

Very bad work ethic and skill set. Stay away from this company. Use to be excellent 5 or so years…read moreago...but went downhill fast in the last few years. Look elsewhere for your plumbing needs.

We recently bought a 100 year old home, and unbeknownst to us, it came with a slew of plumbing…read moreissues. Not only are these guys honest, hard working and efficient, but the owners are some of the most kind and understanding people you will ever deal with. We had to have our issues resolved in order to continue living in our house and quite frankly we couldn't pay the bill all at once. They kindly arranged a payment plan for us without a second thought. I can't express my gratitude enough. What a relief and burden lifted. We will never use another plumber - these guys are the best!