What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

The Lyons replaced our tankless hot water heater and did the work as promised for the quoted price,…read morewhich was a good value. We have had hot water since then. I like that! I will call upon them again.

I had a plumbing service request with AHS for a pipe leaking in my ceiling. I was a bit…read moreapprehensive when I read the reviews here but I have to say, that I have nothing but high marks for this company based on my personal experience. They reached out promptly soon after the request was assigned to them. I missed the call but when I called back the lady who answered was very pleasant and helpful. She worked to get me on the schedule that day and answered all my questions. The technician Gerson called me 30-35 minutes ahead of arriving to let me know he was on his way as I was told he would. He arrived on time and was very professional and courteous. I was also very impressed and thankful that he brought shoes covers and put them on before entering the house. He was knowledgeable, protected the work area with a blanket and replaced the leaking pipe in minimal time. He was able to address some concerns I had about other potential leaks developing elsewhere given the nature of this current issue. Once he was finished, he tested and observed to make sure the leak was resolved. He cleaned up the work area and the area was clean even though he had to cut drywall to get to the pipes. I would not hesitate to use them again!

Hi Julie, and thank you for being so rude to me on the phone after you cancelled my appointment…read morebecause, apparently, me not confirming with you. Although, your message to me said to call you if I wish "NOT" to keep the appointment; instead of I needed to call to confirm or you would cancel my appointment. Please see the attached photo for your reference as my phone does translate to text your voice call. This company made me wait a week and a half to come back out after the initial visit failed to correct the leak under my bath tub. Julie, on the day of the appointment, cancels my appointment and is unsympathetic, rude, and blaming you for the problem is just bad for customer service. I mean, seriously, you literally told me to call if I wish "NOT" to make the appointment. That means, since I wanted the appointment, I did not have to call...right Julie? Or, maybe if you require people to confirm appointments, do not send a reminder message that does not include "Call us to confirm". Final thought, if AHS refers this company to you, call AHS and request a different one...look at all the reviews here on yelp to understand why.

I had them install a fireplace for me. They charged over $2200 never sent me a written invoice…read more after they ran in line, they told me they do not connect to the fireplace and they also charge 6% on the credit card. I've never felt so cheated. This company makes me feel like they just wanted the money but not do the work. Also their work failed by the city of Fredrick for permit.

I'm being charged a 35 dollar fee for their incompetence. Story bellow…read more So I had this company come in and fix a pipe Burst, at the end of the service we wanted to pay with debit card. When they called the office to give them my card info they said no body answered so we would have to write a check . We wrote the check and they tried to cash it a few days later where I guess it bounced . Now they want to charge me 35 dollars for their incompetence after not being able to charge my card in the first place. In my opinion, when it comes to taking payment there should always be someone answering the phone even if it's past 430, or just don't do business after 430. The lady on the phone called screaming at me that my check had bounced and was accusing me of giving excuses, and making assumptions about my character (which I thought was extremely unprofessional) . I told them I would decline to pay the 35 dollar fee but was happy to pay them for the service with my debit card. I was then told that they will take me to court over this 35 dollars. The lady on the phone was extremely rude and I would highly recommend NOT hiring this service.

Had replacement water treatment (sediment filter, acid neutralizer and softener) systems installed…read moreyesterday. Excellent work from start to finish. The installers (Scott and Nate) actually upgraded some of the existing plumbing in the process of the installation instead of the cut-and-paste work they probably could have done. Very pleased with the whole experience, and would not hesitate to use Waltz plumbing & heating again. The bottom line price for the quality of work done was very fair in my opinion, compared to other estimates we got.

Great company! We had a leaky pipe that caused water in the basement. I consulted Yelp for reviews…read moreof plumbers and settled on Waltz due to the number of excellent reviews. Yelp works. Waltz plumbers came promptly the next day, fixed the leak and we're "back in business". The Waltz plumbers are professional, trustworthy, knowledgeable and the cost of the repair was most reasonable. They are also great people to interact with..... I join with the other five star reviewers here to give them the same.

Quick and explained the issues and charged decent amount…read more Would recommend and call again

I do not often write reviews, but George from Ahoy Plumbing deserves all the praise! From start to…read morefinish, my experience was fantastic. Professionalism and Communication: He was punctual, courteous, and clearly explained everything before starting the work. He answered all my questions patiently and kept me informed throughout the entire process. Fair Pricing and Quality Work: The price was very reasonable, especially considering the excellent quality of work. George clearly takes pride in his work and it shows. Above and Beyond: What impressed me most was that He took the time to walk me through everything he was doing and why. I learned so much! Highly Recommend: I will definitely be calling Ahoy Plumbing for any future plumbing needs and wouldn't hesitate to recommend him to anyone. Thank you for the amazing service!

These guys are AWESOME! Impeccable, professional and…read morefriendly service. I'm totally appreciative for their emergency service. They got my Septic empied and repaired in no time. I highly recommend them. They also give impeccable well water services!!! Thank you guys!!!!

3/12/2026: Austin is fantastic! He checked out my units, replaced filters, tweaked a small issue,…read moreand answered my questions. He is a very nice and personable young man. I thoroughly enjoyed his visit and am very happy with the work he did. ******************************************** 2/25/2026: Brandon was great! He was so helpful with questions about a tub issue and quoted me a very reasonable price. He checked my unit, tested the water in my reverse osmosis, and helped me change the date for a service call. Brandon is outstanding!

Jason was prompt and courteous and did a great job. The price was very fair…read more I will continue to use them for my plumbing needs and highly recommend.

Responsive, efficient and tidy. Will definitely use him again for any future plumbing needs.read more

Mike did our annual service. Friendly and efficient, no attempts to sell anything I didn't need…read more All wins

Four years ago, they replaced my water pressure tank and several failing fittings, and installed a…read morereverse osmosis (RO) system. Given the cost of this work, I expected durable materials, proactive recommendations, and transparent guidance. Unfortunately, both experiences have left me disappointed -- and more importantly, concerned about trust. Regarding the pressure tank: during installation, their team very likely observed an older, visibly corroded metal well intake pipe that had likely been in place for nearly 20 years under prior ownership. Fast forward to today -- I noticed heavy white corrosion on the 4.5-year-old brass fitting and an active water leak. Given the risk of catastrophic failure, I called for urgent service. To their credit, they arrived within two hours, which I appreciated. However, I was then told the metal pipework was not covered under the tank warranty and that it should be replaced with stainless steel -- which they acknowledged would last longer and resist corrosion better than the prior installation -- at a cost of $1,400. When a contractor identifies visibly corroded infrastructure during an install, I expect clear risk disclosure and upgrade options at that time -- not four years later when failure is imminent and the homeowner has little choice. Now to the RO system: at installation, I was told the filters were widely available commercially and easy to replace. I later learned the filters are proprietary and only sold through water system companies -- not readily available via retail as originally represented. That distinction materially affects long-term cost and flexibility. Years later, I called to ask how to sanitize the RO system myself. I was told it's something only they can do and that they would handle sanitization when delivering the next set of filters (rather than shipping them), which I accepted. After the technician sanitized the lines, he casually told me, "You know you can sanitize the lines yourself." That is exactly what I had asked about over the phone. I relied on their guidance, only to hear the opposite in person. For tradespeople working inside a home -- especially on critical water infrastructure -- trust and clarity are foundational. When guidance changes, material limitations aren't disclosed up front, or foreseeable corrosion isn't proactively addressed, it raises concerns beyond just cost. While I appreciate the prompt emergency response, the combination of reactive fixes, proprietary product limitations, and inconsistent communication has made this an unsatisfactory experience overall.

In my opinion, you should avoid this company at all costs. They wasted my entire morning by sending…read moretwo technicians who appeared inexperienced and arrived without a supervisor to inspect a drain and hook up an espresso machine and glass rinser. They seemed unprepared for even these basic tasks, then left and said a supervisor would come the next day. When I called the company to address my concerns, I spoke with a manager named Bob who I found to be extremely rude and dismissive. At no point did anyone acknowledge or apologize for the inconvenience. Based on this experience, I would never hire them again.

We had a plumber come out to our house on the 10th - our drain is still clogged. I spoke to Evelyn…read moreand was told that you do not Guarantee/Warranty their drain work, and it was written on the receipt. I called my brother to get a copy of the receipt and was told he paid in cash and did not receive a receipt Per your website - Our Guarantee Riggo did one thing...run the football. At O'Connor Plumbing we do one thing...plumbing. The work we do in your home is guaranteed to be Riggo Tested, Riggo Approved!

Obrien is very responsive and his price quote was most reasonable for installing a new sump pump. I…read morereally appreciate that he is flexible. I did not like the sump pump he was planning to install and rather arranged the zoller aquanot fit 508 propak with M53 sump pump which comes with backup sump pump, battery and WiFi kit. The price went up but he didn't raise the price to make his own profit. Lastly, sump pump controller had some issue. Company made him adjust the height of backup sump pump and finally sent a new backup sump pump and controller. O Brian came 3 times ( original installation and 2 times to take out backup sump pump and install it again) and didn't charge anything extra, didn't make any excuses to delay his visit. He is my go 2 guy for any plumbing issue. That's it. I highly recommend him for his honesty, responsiveness, simplicity. Very flexible and easy to work with person. Thanks Sanjay

Obrien was the quickest to respond to my yelp request for quote for new garbage disposal…read moreinstallation. He was flexible with his schedule and came in the next day to install. He was very efficient and performed a great job within reasonable price.