Even though Terry was not able to solve the problem with my main line (it's complicated), I am…read moreleaving a 5 star review for his professionalism, kindness, responsiveness, and trying his best to solve the issue and being honest enough to admit when he wasn't able to (through no fault of his). He even checked in later that night to see how we were doing and to offer recommendations as to what we could do. I thoroughly recommend him.

My Furnace was running intermittently during that cold spell (only ran with door off, for a day or…read moretwo then locked out, reset, work for another day or two) during January 2024, had JP in to diagnose problem, he was great but unable to figure what my issue was. Left us with a $600 bill and my furnace still intermittent. My husband was in contact with both JP and the owners wife and they said they were trying to figure it out. We paid our bill and that is when we got ghosted by them. Left us without a proper working furnace in the cold. Ended up finding the root cause to our issue ourselves when restarting furnace again and smelling burning. The white neutral input wire was burnt and causing furnace to short out. My advice to anyone: don't pay your bill until they fix the unit or they will ghost you. I heard from other friends that they did the same to them As well.

Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

165% markup above MSRP. We were looking for a high efficiency heat pump water heater and decided…read moreon a GE Profile Geospring heat pump unit which had an MSRP of $2900 (which should include markup) according to the GE website. We contacted A+ Plumbing because they were an authorized GE dealer and looked to have good reviews. They ordered one for us and contacted us when it came in to schedule installation. We never received a quote, we figured it should be around MSRP. On day of installation price was not discussed when they arrived so we were shocked when they completed and gave us the invoice with a charge for the unit of $4748 not the expected $2900. The cost of labor seemed fair to us and they were clean, neat and quick but we were SHOCKED at the invoice total. We were in a hurry to leave for an appointment, and with the heater installed, we felt all we could do was pay and get going. To further the pricing issue, my brother was so impressed with our water heater he ordered one online using our EXACT model number and received the same water heater for $1900. In fact, there are a number of appliance dealers on- line that are in the $2000 to $2500 range. When I contacted the owner of A+ Plumbing, he defended the price charged as middle man mark up and said that the unit my brother purchased would have been inferior because it was a different model number. Again, it is the exact same unit as there is no trailing letters like you would see if it had been manufactured as a specifically for a chain such as Costco, Wayfair, or Amazon. I did ask what A+'s cost was and they said they would check but we have not heard back. So, based on what we know, we were charged 165% mark-up above MSRP and roughly 240% of what we could have paid for the unit online.

I love my Utility Sink, and the Stack Pipe is fixed now, but…read morethe new walk-in shower, I posted picture. for the money paid for all this to be done. I shouldn't have had to call Back, this Plumbing Company to caulk the gap about the shower wall. I was also Charged for the silicone glue that is stated in the estimate was free. Make sure you get an itemized estimate, follow it to a T. Be picky about everything. Bc it's a lot of money. came out of my account to pay for all of this. The Since I was being so picky, i was told by this plumber never to call or text them again, unless it's a warranty issue.

I've now used Mike on two projects and he has been absolutely outstanding. I have also called him…read moreseveral times for advise on different things and he has gone out of his way to help me. - The first project was to design and build a custom in house water filtration system. After talking to many companies I was disappointed, that is until I talked to Mike. His technical knowledge is outstanding and the design was solid and economical. His implementation and workmanship of the project was top notch. - The second was a water heating problem. His diagnostic skills were excellent and he fixed the problem quickly. Mike's work ethic is outstanding. He is extremely reliable, professional and detailed in his execution. He is very fair with pricing. I certainly never feel "ripped off' like I have felt before when working with other plumbing companies. Highly recommended.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

While on vacation my well pump stopped suddenly on a Friday morning, so no water at all for my…read morehouse sitter. I called RT Services after checking for sudden leaks and the breaker panel. Zach came out same day and diagnosed the well pump failure and also the pressure tank. They had a team at the house early the next day and had the water back on before they left. I also asked them to replace the pitless adapter when I returned, which they did promptly. Zach, Justin, and Landon (as well as Phil the owner) were fabulous! They were great at explaining things, were on time and courteous. I highly recommend RT for Plumbing and HVAC also.

Sink started leaking after he installed the shut off value. He said his wife was in the hospital…read morethat I had to shut off the water to the sink until he came to fix it tomorrow. Wait the whole day nothing. Text asking if he was still coming then he said he was sending someone else. Had to press him to get a time. Arrived after 6pm changed on of the part and left. SINK IS STILL leaking. Smh at this point I just want part of money back so I can hire someone else. Paid him 625 for a shab job. Do not recommend. I hooe I can get some of my money back

Absolutely professional job done by Jacob in replacing my broken sump pump. He was very responsive…read moreand was on time. I would definitely use his business again in the future and I highly recommend him too. Thanks Jacob!

Kevin has done a number of repairs for us since May, 2022, including helping us with a plumbing…read moreemergency. He has been extraordinarily responsive and helpful and has done outstanding work. He is pleasant and polite, very skilled at what he does, and has always been utterly professional. We highly recommend his services.

The owner, Kevin, came to my house and gave me a free estimate for a hot water heater. I called…read morearound to see if he offered me a fair price. He did indeed! He came back to my house 24 hours later and replaced the hot water heater, and another leaky valve in no time at all. I highly recommend using Bilder & Sons for your plumbing needs! He takes credit card and gives a free estimate.

I mentioned Johnson & Johnson in another forum and will continue to let others know anytime I hear…read moreof someone needing a repair on their system that this is this company to call. When your air is out with 90 or 100 degree weather, it's crucial to find a dependable company. My system was completely out of refrigerant due to a broken piece. My children pets & I had experience great heat for two months prior, as Absolute Hvac Guys LLC continually did not show up for their scheduled appointments and kept prolonging things claiming they had to order a part they don't carry... No show, no call or text - no consideration of one's time when they said they would be here to complete the work. I was especially worried about my birds who could have died. The other company is who installed the system only one year ago and it waa under warranty. The tech from Johnson & Johnson said the company should have made it a priority especially if they had installed it, and if their company had installed it and it had any issues arise, they would have fixed it immediately. I felt validated and he eased my fusteration. I saw another review on Yelp with a woman who experienced a similar situation with that other company too. When my landlord called Johnson & Johnson, we received a quick response...came out same day!! The tech was genuinely concerned about my family with the heat rising and assured me they will fix my unit as quickly as possible..and they did! The office ladies were friendly and communicated well with the scheduling, and when the tech was on his way, I knew ahead of time. The tech did show up when he was scheduled. Everything went very smoothly. I highly recommend this company to anyone looking for a quick response on their HVAC system. They get it done!! Thanks again Johnson & Johnson for caring about my family.

My technician, Da'yron was great! So glad that I made an appointment for A/C preventive maintenance…read morebefore the summer heat!

Exxel was on time with their scheduling but that's about all I can say. Exxel was in and out in 15…read moreminutes. The initial inspection involved looking at my daughters vents, then looking at the HVAC before stating that the cost of the repairs and work done might not get the results I'm hoping for. In the future, It would be helpful if they ran through a few preliminary questions or pictures of the unit to see if a trip out is worth the time. Before the technician left I asked a few more questions before he suggested a Home Energy Audit. I'm hopeful that the home energy audit could put me on a better path to resolving the cooling issues in my home. Edit: Rob contacted me after my review and explained a few other details where now I feel the information that he provided was worth the cost.

Super impressed with Exxel Mechanical Services. We woke up to find our HVAC acting up. I called…read moreExxel at about 9am to see if they could help. Bob and another gentleman were able to arrive around 1pm and had everything back in working order only 30 minutes later. They were extremely quick, helpful and professional. Also very reasonable pricing. I can't thank them enough!