Woody is a professional, very friendly and stands by his work. I was please to see that he went the…read moreextra mile and showed me all the things that needed fixing and answered all my questions on if I could do it myself as I am a first time homebuyer. His report was ready quickly and included high quality photos and videos of every single thing so there was no disputing anything. So glad I went with Quail Creek! I highly recommend their services!

We used this company's inspection services in July 2019. Report came back in a timely manner which…read morewas greatly appreciated. We moved into our new home in Aug 2019. Within a few weeks we had a water leak from the A/C unit in the garage. Had the unit fixed and was advised that the unit has been leaking for well over several months and that this should have been caught during the home inspection. Had the damaged area inspected and guess what?... we got mold. 6,500 dollars/1 week with out hot water, furnace during the winter getting the water damage and mold fixed. Also found that we have water and mold damage under the kitchen sink that's been there a long time. Got a rough estimate on that and it's going to be even more to fix. All of this should have been found during the home inspection which has been stated by several different contractors I'm using to fix the problems. If I would have known about all of this we would have not purchased this home. Not happy with this service. Please look elsewhere for your home inspection needs. Attached photos are just a small sample of the damage that should have been found.

I cannot recommend this company. They inspected my home in end of May 2016. Said in the report that…read morethe central A/C was working. When I moved in the middle of June, after driving across country, it was 100degrees in Rio Rancho and the A/C did not work from the moment I stepped into the home. The fan worked but NO COOL AIR! It took seven days for the A/C to finally get serviced and for me to find out that there was no freon in the A/C. Not only that but they missed reporting a very important issue with the home. The master shower plumbing did not connect to the drain pipe. Looking down, you could see that there was a good inch gap in which water was not being funneled into the drain but was running down onto the foundation. I had several quotes from contractors who wanted to pull apart the shower and charge thousand of dollars to fix. How could a home inspector miss such a thing? For me, I found it very easy to spot. The very first time I stepped into the shower, I found a plug in the shower drain - not a tub, mind you, but a free standing shower. Instead of the normal shower cover that attaches to the proper plumbing, there was a metal ring in the opening where there should have been the usual shower drain cover (see attached photos). In my opinion, this should have been a clue to ANY home inspection that something was amiss but somehow, in the home inspection report, there was no mention of a plug covering an open drain or a missing shower cover or that upon inspection, water was running around the drain onto the foundation under the master shower, I called Mike and also sent an email. I wanted him to show up, see the problem and explain exactly how they missed this. He called back once to say that he was on his way over and would be there in 15 min. I was not home and missed that call. I emailed him after that including photos of the shower drain. No response ever again. Not an email in response to my email, not another phone call, nada. Had he gotten back to me and at least tried to offer proof that the A/C had been working at the time of inspection (other than just his statement in the report) or an explanation about the shower situation, I probably would not be writing this review. But, he didn't.

I cannot express how impressed my husband and I are with Mike! Originally we were going to go with…read moreA and R Home Inspectors (Lowest price) but learned you get what you pay for with that company. A&R squeezes in 6-7 inspections a day where Mike only books 2!! This assured us that we would receive a thorough and appropriate length inspection instead of a rushed one (A thorough inspection should be at least 3 hours). I had done some research on A&R and read some horrible reviews. Mike was referred to us by a coworker of mine and it was by far the best decision to change inspectors and go with Enchantment Home Inspections! Mike's inspections last about 3 hours if not more. He thoroughly checks everything, takes pictures and creates a binder containing pictures and descriptions of your home. Additionally he will provide you with a homeowners manual so you can learn proper care for your home. This is our first home and I wanted to feel secure in the decision of purchasing it. Mike was able to provide that sense of security! Thank you so much Mike!!

A C Home Inspections did an excellent job with my home inspection for a potential purchase. Mr…read more Chavez looked at a home near Abiquiú, did a very thorough report on the house, and sent the full report over the same day. He was even willing to talk through questions I had over the phone and was incredibly knowledgeable about New Mexico architecture. Very impressed with his knowledge and professionalism and would highly recommend this company.

Summary: I do not recommend AC Home Inspections. Albert is a nice guy with good intentions but…read moremissed 3 major red flags that ended up costing us close to $10,000 in repairs. He took no ownership of the issues and after offering to refund the inspection fee he went back on his word and did not give the refund (a small pittance in comparison to the repair costs). Long: My home was originally inspected back in January of 2019 with a projected closing of February 2019. I choose AC Home Inspections due to the generally favorable reviews. Albert's price was a good bit higher than other inspectors I researched, and I incorrectly associated that premium price with premium inspection services. If you have a tile roof look elsewhere; Albert will not walk on tile. For reference, the inspector I used for my prior home was all-inclusive and cost a couple hundred bucks cheaper. If he was available, I would have used him again. The inspection seemed fairly normal based on what I had experienced in 2 previous home purchases. I did notice that it went a bit more quickly than my prior inspections. There wasn't anything significant noted in the report that led me to believe I would expect any issues. I know inspectors can't catch everything but there is a basic level of thoroughness a customer can expect. The only thing of note was a water stain on the kitchen ceiling that looked like it occurred from an old leak. This was actually spotted my realtor and added to the report by Albert after it was pointed out to him. The issues began a few months after we moved in. The first thing we noticed was that the bathtub in the "renovated" master bathroom leaked down to living room below. This was found by simply filling up the bathtub and letting it sit for a few minutes. The leak was almost instantaneous. In previous home inspections, the inspector has filled up the bathtub and let it sit for a while to check for leaks. Albert didn't do this simple test. Once that leak was found, we noticed that there was a big circular patch in the ceiling below that was not noted in the report. This patch is pretty obvious and tells me that the leaks had been present for some time. We thought the issue might be related to the drain so decided to stop using the tub until it was figured out. Next, while the bathtub saga was ongoing, we noticed during the first big rain in July that there was a pretty big leak from the roof above the kitchen (where my realtor noted the stain). Technically since it was in the report I can't complain about that specific leak. However, after a few days in a row of heavy rain we noticed another leak above the master bedroom closet. This is directly above where the attic access panel is located. During the inspection Albert did stick his head up into the attic and look around. When I went to track down the source of the leak, I saw obvious, old water staining on the underside of the sheathing directly next to the attic entry. There was also a purpose cut piece of fiberglass insulation placed underneath the leak location so that it would "soak up" the water and not leak below. Well, once it rained hard enough to soak through the insulation, we became aware of the issue. This leak location is right on the edge of where the tile and shingles (for a roof mounted swamp cooler) sits. The exterior of the house also shows stucco work which leads me to believe the swamp cooler float had been leaking consistently which originally caused this issue. I ended up speaking with my next-door neighbor and he confirmed exactly that. To recap, for this leak Albert missed the following: Obviously damaged sheathing visible directly from the attic opening, fiberglass insulation placed directly underneath the damaged sheathing, and exterior signs of stucco repair in the same location. Wait there's more, we continued to use the master shower for a few more months until we noticed that it too was leaking to the floor below. Guess where it was leaking? Directly where that patch in the ceiling existed. At this point (around September '19) I decided I needed to cut into the ceiling myself and figure out where the leak was coming from. I cut two holes into the ceiling where the drains for the shower and bathtub were located. I ran both to try and figure out where the leaks were coming from and unfortunately figured out that the drain was not the issue. The bathtub was leaking through the tub itself and the shower was leaking through the pan. Repairs: I ended up getting a roofing company to fix the roof issues to the tune of ~$2,000. For fun, I had them first check the roof from inside the attic just as Albert would have seen it. The guy spotted the issue right away. Next, I had a plumber check out the shower and tub. He noted incorrect installation techniques (raised floor) and stated that it was an obvious DIY job that he wouldn't touch. In the end I had a contractor rip up the entire shower/tub and rebuild it. After it was torn out, we could

Incompetent inspection cost me hundreds to have specialist come in and tell me everything in the…read morehome was fine. Do not use!

I want to thank Lee Biby and LabCo inspection services. I had another company cancel on me in the…read morelast minute and LabCo came to the rescue. I highly recommend Lee Biby with LabCo inspections for fast reliable service. Thank you again!

John was very professional and motivated and did a thorough inspection. He arrived before the…read moreinspection appointment time and started inspecting the outside of the house. He caught many problems with how the house had been built (sealing issues and some wires exposed to the outdoors) that the original inspector (Home Detectives) who inspected the house when it was purchased as new construction three years ago didn't notice at all! John was good about explaining what he was seeing and showing us and our agent what the problems were. He seems to take home inspecting very seriously. If you use him to inspect your home, I think you'll be in good hands! It does seem to be true that some inspectors are less thorough than others. We didn't go with our agent's recommendations but found John/Entropy Concepts through Yelp and google, and I'm glad we did! Edit: The inspection report itself was extremely thorough, with helpful things like photos of the HVAC system serial number, very detailed photos of all the problems, and suggestions for home maintenance like draining the water filter! Great job, and a very useful document. This inspector also is backed by a buy-back guarantee from InterNACHI, which a lot of home inspectors don't offer.

The provider literally inspected the home from the very top to the very bottom. He identified…read moreanything that could be a potential problem and pointed out things that were done right. Not only did John show up about 30 minutes early (before me (the buyer), my dad, the buyer's agent, and seller's agent) - he got to work straight away and we found him on the roof taking pictures and making notes before the appointment even started. From introductions to good-bye's John was absolutely professional, thorough, and took great care to document any and everything in the house that could potentially be/become a problem. It was a full house with all of the people there for the inspection and John took it in stride, patiently explaining anything we asked in laymen terms. John was honest and did not sugar coat anything. You can tell he takes pride in his work and wants what is best for his client, even if that means delivering bad news on a property. I appreciate this honesty and know that having someone look out for your best interests is a relief in the home buying process. I'm so glad we decided to go with Entropy Concepts LLC to perform a second inspection. I have a better piece of mind going through the home buying process after getting John's expert opinion. Needless to say, I would HIGHLY RECOMMEND ENTROPY CONCEPTS LLC to any one purchasing a new home, any one preparing to sell a home, or to a home owner that wants to know the condition of their home. The entire experience with Entropy Concepts LLC was excellent. My buyer's agent was impressed with John's thoroughness and my dad could not stop complimenting how well John, "Knows his stuff." This is my first home purchase and I don't know much about homes but learned a lot from the inspection and feel confident moving forward with my buyer's agent and John's inspection and recommendations. One last thing, Entropy Concepts LLC is a local, family-owned business which I always prefer over a corporation. Using local business is good for the economy and comes along with better service. Monica, who helped me schedule the inspection and set up reminders to my iPhone (I still don't know how she did that, lol) is a pleasure to work with also. Bottom line, if you want a thorough, professional, top to bottom home inspection at a reasonable price by a highly competent inspector - go with John from Entropy Concepts LLC.

BEWARE!!! This joker is the most unprofessional business owner I have met. He did an inspection,…read morelost the report and when I asked his to redo it, he acted like he was doing me a favor. He double-books and does poor work. WhenI requested a refund, he ignored calls and text messages. It was only when I told him that I would dispute the charges of "Services not rendered," he responded. His license should be revoked. If you want to be disrespected, ignored and scammed, don't hesitate to call this guy.. Doc

I've waited a while to submit my review in hopes that Andres would do the right thing and return my…read moremoney. My husband and I hired Andres to repair my pool and he scammed us out of $4500. He gave us a timeline of 3 weeks and after that time not only was it not done but he made a mess of our pool causing more damage. I called 3 pool companies out to give me an estimate on repairing the pool after her did some work and it's going to cost me 20k to fix the damage he caused. I reached out to him and asked him to return my money and he has declined and now he is not answering our texts or emails. I'm beyond upset and this situation and have no options to get my money back! Don't trust him, he's a scammer and his work is terrible! I wish I could give zero stars or negative stars, but that's not an option.

Rick responded to my enquiry very quickly and accommodated my rush for an inspection. He arrived…read moreearly and then spent many hours going over the house and answering all our questions. He was such a nice person as well as a good inspector. His follow up report arrived promptly the next morning which was a very quick and I have no hesitation in whole heartedly recommending him. You will not be disappointed.

I am in the process of buying my first home, and my agent recommended Frank from Inspections Only…read morebecause he's very thorough. Boy was he! He spent several hours at the property, methodically checking everything room by room. He got up on the roof and showed me the pictures when he came back down. He found several issues (unfortunate for the house, but so glad to know what's going on.) I would highly recommended Inspections Only for your home inspection needs. As a detail-oriented person myself, I really appreciated how much time he spent and how carefully he checked the place out.

Frank and his team are exceptional. They are extremely thorough and saved me from buying a…read moredisaster of a home. Frank allowed me to shadow him all day (seriously all day) as he methodlcally went over every inch of the house. I am about to buy a different house and my obvious choice is Frank. You will not be disappointed.