I have always believed that success in business is tied to the ease of doing business with…read moresomeone... That's a combination of customer service and quality delivery for the task at hand... This optical shop does craftsman level work on their classes... I recently no longer have need for my prescription so I took my favorite frames to them to exchange them for regular sunglass lenses of varying darkness and shade... Everything was delivered in timely manner for what I considered to be much more than a reasonable price... The people there are very friendly and pay attention to details... I'm recommending them whenever I can...

This fabulous business serves as a reminder of what we have lost with the chainstoreification of…read moreAmerica. Steve and Carla are honest, experienced, organized, knowledgable, and fun to talk to. I have a pair of beloved plastic frames that both my optometrist's office and Walmart said could not get new lenses, due to age. I ordered some RayBan frames and took them and my prescription to Affordable Optics. Carla said, "I like the ones you're wearing better." I said "Me too!!!" and told her my tale of woe. She literally said, "Pffffft." They easily put new lenses in the old frames. I have since had two other pairs of glasses made by them--both with vintage frames. I cannot recommend this place highly enough. They really should be called Luxury Optics.

Sandy totally bailed me out. I was stranded in Palm Desert without contacts and she quite literally…read moresaved the day by providing me with a set of trials. They went above and beyond expectations, which translates to how they treat their clients. I can't recommend this optometrist enough!!!

My wife and I were on vacation. I was able to break and damage two pairs of glasses. I had 4 more…read moredays of vacation left and needed help in a bad way. I found AO on yelp, reviews were good so I stopped in. I'm glad I did. There were able to fix my damaged glasses and gave me a referral to fix my broken pair. The staff was great. I highly recommend them.

Great quality but very pricey. If you tend to misplace your sunglasses or regular lenses, this may…read morenot be the brand you. Lots of styles to meet anyone's need

We've purchased several Pairs of glasses from OP and love…read moretheir quality and style, and this location's service is outstanding.

What didn't go well really fabulous exam my insurance paid for it. My insurance covered a…read moresubstantial amount of the cost of my glasses, which was fabulous. David's outfits just kill me every time I see him because I'm so envious and Dr is bombproof because he's been doing this for so long so what else can I say when there is a great guy in town go to them!

Dr Blaurock is very professional and informed. He and all of his staff are wonderful. A night and…read moreday experience from the other eye group in Palm Desert that I had gone to in the past.

I Do not recommend this lenscrafters the manager (lady with tattoos) is super rude and thinks she's…read moredoing you a favor by helping you. I'm there to spend my money at at lenscrafters it's not her store. Well I decided to leave them a bad review based on her treatment towards me only. I did not critique the other employees just her. It was 3 weeks ago on their own "how did we do email" well I have not received my new glasses and I'm sure they will not call me to tell they are ready. I am updating this review to highlight Angel and the other workers who kept trying to get my glasses done correctly. He resent my new prescription and was able to get the job done Thank you Angel.

Got some Ray-AI frames at Costco, but had to go here to convert the sunglasses into prescription…read moreglasses. Costco won't do that for those frames, so LensCrafters has to do it. While there my husband bought an additional frame, and lenses. Not cheap as you may know. That was last September. Recently one of the lenses in the LensCrafters frames started to fracture, visible cracks by the nosepiece. That's only about 8 months ago... we assumed (wrongly as it turned out) that the lenses ( made and installed in their own facility ) would have at least a one year warranty.... But no. We were told in no uncertain terms they would not make a new lens since we had not purchased an extra cost warranty when we bought them. And the woman was NOT friendly at all, or the least bit sympathetic to the failure of THEIR lens to last at least one year. Never again will we darken that store. It's a shame Luxottica owns so many brands. Meanwhile, we'll continue to shop Costco Optical. They stand behind what THEY sell... LensCrafters couldn't give a f**k

An exceptionally talented physician with a remarkable sense of humor, he has been my doctor for…read moremore than 15 years.

Had an eye exam , picked out glasses and all went smoothly. Dr. Price was very knowledgeable and…read moreeasy to talk too

They were super friendly and helpful here. They have a great selection of designer, sunglasses and…read moreoffer cleaning as well as repairs.

There are two Sunglass Hut stores at this mall. One is stand alone store and this one is located…read moreinside on Macys on second floor next to shoe Dept. It is a great store with very friendly staff. Lots of great glasses on display and very nice displays. It is do convenient being inside of Macy's.

The folks at Family Eye Care have been taking care of us for over 15 years. From the original Dr…read more Bateman to Dr. Alessi - we have had the most thoughtful and friendly care. We really appreciate their patience with our difficult schedules, and their willingness to do and redo prescriptions until they're correct. Thank you, Family Eye Care! Hi, Lindsey!

After my prescription sunglasses broke during my vacation, Family Eye Care provided awesome…read morecustomer service by having the manufacturer overnight express the new frames to me so that I could use them again the very next day. Highly recommended.

Thank you Julie for putting new nose pads on for me right before closing on Valentine's Day.read more

I purchased my prescription/transition Rayban Meta glasses here September of 2025. Wore them every…read moreday they were amazing until they had a technical/ software issue. I submitted a request in rayban and they covered me for a new pair. Jaason who I believe was the store manager went above and beyond for me even during a fairly busy time in the store. I didn't have the printed warranty claim from rayban and the store could not print it due to privacy issues. Jaason still processed my claim and said he would help me get it printed out and submit it right away ! I thought that was amazing as these days most would tell me to come back (understandable). Thank you to him and his team at this location inside The Shops mall in Palm Desert. Keep up the amazing customer experience and service . Highly recommend this store

This is "THE BEST" optometrist in the valley! Dr. Serena Ho is very thorough and is the only Doctor…read morewho continues to get my lenses perfect! The staff goes above and beyond to ensure you're taken care of and everything is perfect.

Today was my first appointment with Dr. Ho. She was excellent! Her communication skills and…read morepatient care is wonderful! I highly recommend her and her staff and look forward to being her patient for many years to come.