Beach Auto Brokers

1.9 (52 reviews)

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Open • 9:00 am - 8:00 pm

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Beach Auto Brokers - Car Brokers Near Me - Norfolk, Virginia

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I will start by saying that the initial visit was ok and I bought the car I wanted and got an ok price for my trade. But they will not follow through with anything they say you hey will do after the sale. The car I bought has a check engine light on and I was told by the sales person that the part to fix the light was on order and hasn't come it yet and wrote on the "we owe" to fix the check engine light. It has been over a month since I bought the car and at this point my communications are being totally ignored.

Was dealing with a sales representative named Rink who is an absolute scam artist. Spoke with him on the phone as I was V looking for a Diesel truck. Set an appointment the following day to see what I was told was a 2017 Ram 2500 mega cab with 79,000 miles for mid 30k price range. The next day he texts me with an attitude saying V we never discussed any price, come to find out the truck is a 2018 with 98,000 miles for $45k. Needless to say v I canceled my appointment and would never recommend these scam artists to anyone. I hope this place closes so they can't screw over anybody ever again. DO NOT GO TO THIS PLACE!!!!!!

Anthony and AJ were absolutely amazing. They are very caring, professional, have an excellent drive for their work. They both helped me with my amazing 2016 ford explorer platinum. I highly recommend using beach auto brokers, and AJ and Anthony will help you get the best of the best!!!!! I loved working with them! They made the process fun, easy, and effortless.

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Bekah V.

10 years ago

This place is awful. I bought a car and the next day it was over heating. The manager is an absolute jerk. He was rude when I got upset that they sold me a faulty car. The sales man was very kind to me and kind when I brought it back to have them fix it. They take it off site to have it fixed. I sit here and wait and wait to hear where they are even taking my car. DO NOT GO TO THE DEALER. read more

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Rea B.

8 years ago

Good people. Followed through. Car was clean but not detailed very well. Should have full tank of gas. Thanks for a good experience.

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Tim M.

8 years ago

We were looking for a used Jeep. After spending lots of time searching and comparing online I called and told them I was interested but wasn't able to get there till Saturday. When we got there the car was even better than expected. Jim was extremely helpful and the transaction was a pleasant one. I would buy from them again. read more

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Leslie B.

8 years ago

Bruce is very enthusiastic and helpful during the buying process. He obviously loves what he does.

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Lawrence B.

10 years ago

I just bought a truck from Beach Auto. It had a few flaws, but it was agreed that they would be taken care of at purchase. They held up their end of the deal and I found them to be very professional and upfront throughout the buying process. They offered me the highest amount I could expect for my trade-in and got me a good low interest financing. I will be recommending Beach Auto to potential buyers. read more

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Ashley J.

7 years ago

Bought the truck as surprise for my husband in November 2018, had a friend check it out with me to be sure I wasn't getting a money pit of problems. The contacted shops for oil changes and inspections leave a lot to be desired. Last month the truck was due it for it's first inspection since we've owned it only to be told it will not pass with the tint on the windshield. That seems odd since I bought it with a current inspection and the tint on the windshield. We were able to overcome this by licensing our cars in our home state as my husband is military. Last week, we began experiencing a hot start issues, which then became a no start issue. We were given permission from Beach Auto Brokers to take it to a diesel mechanic of our choice who gave us a comprehensive diagnostics test. Now there are some small things like it needs new front breaks and screw in a tire that are not any fault of the dealership or things that they should have repaired. The other $6,800 worth of repairs are things that Beach should of repaired and are not at all things that you would have seen or noted in the process of a visual inspection and test drive. Thankfully I purchased an warranty, but they are now digging their heals in on paying for the necessary repairs. Hind sight is always 20/20 but I can't not say I would I give these folks my business again. The sales experience was frustrating as we had to complete paper work twice, they were unable to secure the loan we were told we would be getting and ended up with an entirely different bank and loan and were never contacted when our license plates arrived from the state. Just overall not a good experience. We have licensed in another state and will be refinancing the truck within the month. read more

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Danielle L.

9 years ago

This is probably the worse experience with a dealership I have ever had. DO NOT WASTE YOUR TIME HERE! First of all, we found a jeep we really liked on Truecar.com and requested more information and a test drive. we set a time and date for the test drive. Upon arriving for our appointment we were told the jeep we wanted was at a different lot being sold. We inquired about the jeep Saturday and had an appointment on Monday, they are closed on Sunday so some time in the day they were closed and Monday morning it was sold and we were not notified. No big deal. We found another jeep we liked and took it for a test drive. We talked about the alignment being off, the brakes are going bad and the seat belt light would go off even though we were all buckled. THESE WERE IN OUR CONTRACT TO BE FIXED UPON PURCHASE. We were told to bring the jeep back on Friday and it will be fixed Saturday and we can pick up Saturday night. Our salesman said he'd be there when we dropped off the jeep. I show up with my infant child and told I would not be given a loaner car and to arrange for a ride myself and my saleman wasn't there. No one else knew what the hell was going on or that we were even coming. My infant and I sat outside in the rain waiting for an Uber. Saturday at 5pm we were called saying our jeep isn't done and they need more time with it. All that was done was an alignment. The paperwork says it wasn't done until 1436... An alignment takes about an hour to complete so our jeep was sitting there all day without being touched. They asked to keep the jeep until Monday. Monday arrives and I never received a phone call that our jeep was done so I called at 1400 and the Salesman ignored our call then said he was busy with another costumer and would call us back. He never did. We arrived at the dealership at 1630, our salesman no where in sight. No one knew what was going on AGAIN. They handed us the keys and said nothing more. When I asked about the jeep and what was done their answer was "I don't know". Wednesday I called the salesman and he ignored our call again. I called the dealership and asked to speak with the owner, I was transferred to the manger of sales Rick. RICK IS THE BIGGEST PIECE OF SHIT. When I explained what happened and asked why nothing was done he said he didn't know and raised his voice at me. I asked for the owner and he refused to transfer me or give me the owners number. he said we could bring the jeep back and they fix it when they can. The jeep is our only car so I asked for a loaner car and he said no and "to figure it out. You got here before without the jeep". He refused to answer any of my questions concerning why the jeep wasn't done and even went as far as to lie about maintenance being done. I work on cars. I know when something is still messed up. Afterwards, the salesman called me back and said he'd straighten everything out and get our jeep fixed and he'd give us a call back later that day. This was 10/18 at 1430... it is now 10/19 1954 and no call. I even called him and he ignored our call. The salesmans name is Sheldon. DO NOT DO BUSINESS WITH THESE PEOPLE. They are typical sleezy car salesmans that are only nice to you to get your money, (rip you off too) then once you leave the lot they give no fucks about you. It's sad because we are military and they treated us like shit read more

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Andrea B.

13 years ago

Came in today to take a look at a vehicle they had listed on their website for sale. Turns out they had sold it "a couple days ago" but never bothered to remove it from the site. Of course their next words were to offer to show me something else on the lot. No. I know exactly what I want, and I'm not going to be talked into some POS so you can make your sales quota. Before leaving I informed them they needed to take the car down as their "bait and switch" tactic was unethical and possibly illegal. Almost 12 hours later and the car is still showing as available. DO NOT WASTE YOUR TIME WITH THESE CHEATS!! read more

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Phillip L.

8 years ago

never purchase a vehicle from this place i mean never vehicles are designed to make it off the lot and thats it. i bought a 2008 ford explorer the brakes went out with my 6 children in the car all had on seatbelts luckily. front hub assembly went out in driver side all of this within the first 3 months. i contacted marty the general manager and john a saleman who sold me the death trap, they made me pay for the tow truck to get it to the repair shop. they knew i was a single father who recently lost my wife to cancer and i was only there because i was in a near fatal accident that was not my fault. they paid for the brake line to get fix and made me pay for the hub assembly. i never post things like this but i think all should know before dealing with such a dealership. read more

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Kevin M.

9 years ago

Worst car buying experience ever. Save yourself the headache and buy from somewhere else. The place is full of liars. If you are military, do not buy from here. I have had a vehicle for a little over 30 days and it has been in the shop for all of that time except for around 10 days. PLEASE DO NOT but from here. read more

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Kristi S.

11 years ago

Do not buy a car from this place!!! Poor customer service! Engine light came on before even making my first car payment... Sent me to an auto shop and waited for them to "fix" the problem... Needless to say the engine light is still on and not too mention other issues! I will NEVER buy a car from this place again! No stars!!! read more

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Anthony G.

12 years ago

Go to a legit dealer. This place will scam you anyway they know how. Like others reported I went for one car which I was told was there once I got there it supoosedly just got sold that morning. I checked out a diffrent vehicle for my wife and they went to appreaise her trade. First off prices are usually negotiable when you go to buy a car. Not at this place they wouldnt budge even a dime. Upon appraising my trade they tried to offer me a deal that was out of budget for us and I asked why they were trying to give me $1000 for a 3 year old car with less than 45,000 miles(that was my trade). I was told everything else but a legit answer and finaly this man got up from his desk and walked away after we were waiting for over a hour to get the ridiculous offer the first time. We waited another 20 minutes as he came back with a sheet that said look at this ... this is your car. It had our vin number typed in and a actual value on it of $900. I looked at it while he sat back in his chair in a cocky fashon and I said well it would be if you typed in the miles correctly. My car had 43,968 miles on it they typed in 430,968. Check your paper work they are con artists. Than he had the nerve to say well the $1000 offer stands if you want it. We left. Dont get scammed by these people. read more

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More info about Beach Auto Brokers

3510 E Little Creek Rd
Norfolk, VA 23518
Directions
(757) 480-6500
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Visit Website
http://www.beachautobrokers.com

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Does Beach Auto Brokers take credit cards?

Yes, Beach Auto Brokers takes credit cards.

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Does Beach Auto Brokers have free WiFi?

Yes, Beach Auto Brokers has free WiFi.

From the Business

Specialties

When you are looking to put a high quality used vehicle in your future, then you need to turn to the team at Beach Auto Brokers. We have a huge inventory of quality vehicles right here in Norfolk. We have cars, trucks, and SUVs from a wide variety of brands such as Dodge, Jeep, Toyota, Nissan, Honda, Ford, and Chevrolet! At Beach Auto Brokers, if you are looking for a domestic or an import, we are sure to have the perfect vehicle for you. We have been in business serving the greater Hampton Roads area since 1985, and for over 30 years, we have been driven by excellence!

History

Established in 1985.

Family owned and operated, we are proud to serve the Norfolk area. Selling Little Creek Norfolk and the greater Hampton Roads area used cars, trucks, SUVs, and minivans has helped us to maintain a strong presence in the used car market throughout the area. Norfolk Va, is one of those areas that appreciates a great value, which is why Beach Auto Brokers has been so successful in delivering used and certified pre-owned vehicles to people in and outside of the Hampton Roads area.

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Review Highlights - Beach Auto Brokers

“I was really uneasy about buying a truck from a small business and not the big dealership, but Axel was awesome!”

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Maguire & Sons Auto Brokers

4.4

(13 reviews)

I had mixed feeling traveling to buy a car from anywhere far from home, but we took the chance. We…read moredrove over four hours to check out a car. Tim and Matt were fantastic to work with and both were very honest with us. We had what we thought was a great deal on a car we really liked. Unfortunately, the car had a small issue after we finalized the purchase. We were uncomfortable and the attitude of the team was they didn't want us to feel that way and would do what was needed to make us comfortable with the purchase. We were given our money back with a promise to contact us once it was fixed and honor the original terms. Although we moved on from that car, if I see something again at McGuire and Sons, I would not hesitate to work with them again.

I really hate having to leave negative reviews. I always try to give the benefit of the doubt…read more However, this has unfortunately been the worst car buying experience I've ever had, by far. And I've bought numerous cars over the years. Buckle up, it's a somewhat long story, but I have to share it. I bought a used 2021 Toyota Corolla from these guys recently, and made my mistake of not test driving it first, and trusted their word, and trusted that a Toyota Corolla is a reliable car to purchase. When I received the car, I didn't even make it out of my neighborhood before noticing it grinding gears when downshifting into 2nd and it didn't want to stay in that gear. Coming from a previous car with endless issues, my heart sank. I called the dealership and the manager (John, I think?) dismissed everything I said and hung up on me. I called Moose again and he gave me the owner Tim's number. Tim was more responsive and understanding and they sent someone to come pickup the car, who also confirmed the issue. Since it was under their 3000mile warranty they decided to put another transmission in it. He claimed it was a new transmission. He offered to put a new clutch in it also, as long as I paid for the parts, which I agreed to at the time, but his "transmission guy said the clutch is fine," so they opted not to. Now, here I am less than 10k miles later, and the clutch has failed. The trusted mechanic I took the car to also told me that they installed a "junkyard transmission." I respectfully and politely called Tim to get some answers and see what they would do about it, and he still claims it's a new transmission, and that he would talk to his transmission guy again, but hasn't sent me any proof of that, and has now stopped answering phone calls and hasn't returned any calls. I do not have and would've never expected to put $3000 into repairs of a car that I just purchased. A 2021 Toyota Corolla with transmission AND clutch failure within 10k miles seems like something an experienced car dealership and "transmission guy" should've been able to catch before it got to my hands. I bought this car for the sole purpose of having a reliable vehicle for my family, and it's been a nightmare since day one. I was (and still am) only hoping they would do the right thing and handle this issue. Incredibly disappointed.

Auto Land

1.6

(7 reviews)

Very detailed and thorough explanation of finances and pay, got a ford suv just over 100k miles for…read moregood price. Janine did a wonderful job finding and talking about what works for me. I will be recommending!!!

In December I purchased a 2016 Dodge Journey SXT from Auto Land after being assured it was reliable…read moreand road-ready. That was not my experience. Shortly after purchase I discovered: * undisclosed cracked windshield * transmission and mechanical issues * repairs that should have been addressed before sale * unexpected out-of-pocket costs Even more concerning, the dealership delayed submitting my title transfer due to a deferred down payment. Title processing is a legal compliance requirement and should not be withheld. My plates only arrived after persistent follow-up. My son also purchased a 2013 Dodge Charger from this dealership in November. The vehicle was sold with extremely worn, slick tires. When snow arrived in December, the car had no traction and slid off the road twice in one day. He was later involved in another "safety related" accident, and the vehicle was declared a total loss. Vehicles sold to consumers should be safe and properly equipped for operation. Based on our experience, I cannot recommend this dealership. Protect yourself: have an independent mechanic inspect any vehicle and verify tire safety before driving off the lot.

Town Automotive Broker

5.0

(1 review)

Great experience and helpful staff! Test drove many cars but choose this one and I'm very happy…read morewith it

Towne Auto Brokers

1.7

(54 reviews)

Never spend your money here unless you want a piece of shit. I spent 8000 dollars on a 204 jeep…read moregrand Cherokee that was sold to me under false pretenses. Was told minor issues needed to be fixed the truck ended up with a 9000 dollar repair bill because it came with a blown head gasket and literally had none of the ac components ie. heater core,evap core, compressor, condenser, or ac assembly box. Took it back to them to fix they rigged it up and made it even worse then attempted to give me half my money back for a car that didn't last 2 months these people are scam artist stay very far away!!!!

do not buy anything from towne auto brokers all their cars truck everything are lemons...my dad had…read morehis truck for 2 days truck broke down didnt fix it 7 more days truck runs hot they it for almost 2weeks jus sitting there didnt fix it..the receptionist called him a nigger n said which babymama are w you with cus he was with his sister...rude racist n disrespectful...only had the truck running for a total of 8 days the other 2.5 weeks they had it parked n will not fix...my dad is a vet n doesn't deserve to be treated lik shit nor being called a nigger!

Premier Auto Brokers

3.0

(2 reviews)

these people are the absolute worst. Worst customer service, will hangup on you every single time…read moreif they don't want to answer.

I love my car! I purchased a beautiful 2016 Lexus GS at an incredible price, Premier did a great…read morejob inspecting and taking care of any issues prior to the sell. It was a pleasure to support a local family owned business. The entire staff was very honest, attentive, accommodating and patient, especially considering the obstacles and restrictions due to COVID. If your looking for a reliable used car purchase, I highly suggest including Premier Auto Brokers in your search list. No hassle or pressure that you get from larger corporate dealers, and these guys have been doing this for 30+ years so your getting experience you can trust.

County Auto Brokers

1.0

(1 review)

Vehicle was repo'd, even though I've been on top of all payments since I've driven it off the lot…read more Then they decided to charge me a fee for it being repossessed, even though I did everything right on my part and made all of my payments on time. Don't buy any vehicles from them! Their service model is based of just being crooks to wring you out of any money they can get from you.

From the owner: Welcome to County Auto Brokers.We feature Clean quality used cars, trucks and SUVs at a fair price…read more Stop by and check out our lot. We carry all brands and models. You are certain to find exactly what you are looking for at a fair price. In house financing available. If you don't see what you are intersted in..call us. We work with many dealers and private owners in the region and will save you time and gas looking for that perfect vehicle that will fit your lifestyle and budget.We look forward to seeing you! Be sure to check out our website at www.countyautobrokers online.com or call our dealership today with any questions.

Central 1 Autobrokers

2.0

(5 reviews)

I recently purchased a model year 2014 vehicle "As Is" from this dealership for my young adult…read moredaughter in preparation for college. The Sales Manager, Mark Blumenthal, initially was very friendly and displayed great customer service. However, he made major errors on my credit application and Retail Installment Contract that had to be corrected later at my expense. The vehicle that I purchased had several mechanical (ie. The headlights of the vehicle were pointed directly at the ground to the point that the area directly in front of the vehicle was completely dark) and cosmetic issues that should have been discovered and corrected during the Virginia State Vehicle Inspection process in November 2024. I immediately informed Mark about the issues (except the headlights that I didn't discover until later). Mark seemed annoyed when I pointed the issues out to him. Mark stated that he would send the vehicle to his mechanic located "up the street" who would only address what Mark considered the "major issues" with the vehicle. Mark sent the vehicle to his mechanic a week later to fix the issues. However, Mark and the mechanic only addressed what they considered the "major" mechanical issues. After the vehicle was returned to me, some of the issues (like the check engine light and Airbag Sensor lights) returned. The vehicle was also not detailed initially. Mark did offer to have the vehicle detailed at a later date. I declined to have the vehicle detailed (due to time constraints) and will have it done at my own expense. Mark also seemed irritated and annoyed by the fact the I was so meticulous about this vehicle purchase. He maintained this demeanor even after I explained to him that I needed to be so meticulous because my teenaged, young adult, daughter needed a safe and reliable vehicle to operate. I decided to stop complaining to Mark, and accept the issues "As Is" as agreed upon in the Retail Installment Contract. I will have the issues corrected at my own expense so my daughter can have a safe and reliable vehicle to operate. I do not intend to purchase any more vehicles from Central 1 Auto Brokers.

Back last month we bought a suburban from Mark at central 1. It's a great car that needed some…read morework, so we went through the process of buying it. Not everything that Mark's "team" was supposed to do has been completed. Mark was very friendly in the beginning but in all honesty a bit shady because he wasn't transparent with us. He was adamant on telling us he's "philly", so we all know how they get when they called out on the lack of transparency. Now it's a few days before our temporary plates expire and Mark was responsible for submitting that paperwork to the DMV which he both FAILED to do and LIED to my husband about doing. We are now being charged an additional $399 that was included in our loan to Mark. Mark, I hope you read this and you do what's right. If not, that's between you and the Lord, and He doesn't play when His children are messed with.

Tune Up Plus

3.8

(28 reviews)

Service was great. State inspection and oil change was quick and prices were reasonable. I just…read morefound my new auto care center!

called for a state inspection and was told to come early to be first in line to get done. I get…read morethere and they said they can't do it til later cause they are finishing up repairs from the day before. that is not considered first come first serve for state inspections if I have to wait for extended repairs to be completed from days before. wasted my time getting there before opening and being the first in line to end up going somewhere else

Ewell Bob Auto Service

4.0

(21 reviews)

Very convenient, quick, & friendly service with knowledgeable mechanics that get you in & out while…read moregiving you pleasant conversation & helpful suggestions for automotive care. State inspections are a sit in your car & wait in line kinda deal but only take about ten minutes a car. Roll in & roll out, quick & easy.

The place for a quality, easy going emissions test! Be prepared to wait in line , be patient and…read moretry to come early. Tip get your car's maintenance done beforehand and you will pass everything.

Moke America of Virginia Beach

3.3

(7 reviews)

Eddie and Ron are outstanding sales representatives. Beyond helpful, answered every one of my…read morequestions, and I had a lot. The best part about my shopping experience was that at no point did I feel pressured into buying a golf cart. They didn't try to up sale or try to get me to buy a cart I didn't like. I bought the cart I wanted and walked away happier with this shopping experience than any I have had in years. I would highly recommend Moke and Eddie.

Had the misfortune of calling in today for some assistance regarding a tow hitch for my cart that…read morewas purchased there. Tim answered the phone while with another company and said go to Amazon..His attitude didn't reflect the business idea I received when I bought my cart there,not the friendly type of "how else can we assist you" his I am busy look it up yourself attitude will stop me from ever driving 2 hrs again to buy anything from that business. Then starts calling me after 8pm trying to be nice , needless to say ,he got the rude side of me that reflected the same he showed me... If your looking for service after the sale , Moke is not your 1st chioce

All-In-One Auto

3.2

(9 reviews)

Please DO NOT BUY A VEHICLE FROM HERE I BROUGHT A VEHICLE BACK IN 2022 I paid my car note every…read moremonth on time I made sure because I always kept my own receipts so NOW IM ABOUT TO HAVE TO FIGHT IN COURT BECAUSE THEY CLAIM I MISSED only 2 of my payments out of the entire car note which I know to be false they only say that because I was coming in to make my last payment and they wanted more money I BROUGHT A 2010 dodge journey and payments were 258 and the ending price was $7000 and now I have to try to lawyer up because they sent the bill to there lawyers office they had a court hearing without my knowledge and determined that I have to pay $554 to there lawyers office and here I am in October of 2025 still dealing with this and the effect on my credit I've paid 2 vehicles off and never missed a payment I would go hungry just to make sure they were paid and not that $554 has now doubled and the lawyer now wants $1040 for late fees and sending it to collections it's so unfair and they take advantage of nice people and there fake tactics skills to get the cars out the doors and most people are unaware of when going to the dealership trust me I've learned my lesson ALL IN ONE WILL NEVER GET ANOTHER DOLLAR FROM ME ... their unprofessional rude and money hungry and my car broke down not even 2 weeks after driving it off the lot I had to pay $800 just to get a alternator put on the part was $200 and they charged me $500 to put it on my car complete highway robbery but it's my fault the car had 186000 miles on it but I needed a car and he knew that just to get it off their hands

The owner does not give a fuck about his customers and their livelihoods. I rented a truck through…read morethem and on the day of my move they informed me that they, in fact, did not have any trucks - and then he nudged me over to customer service which was even less helpful. I called again to get in touch with someone who could actually give me an answer and he hung up on me in frustration. Do not do business with this company. Heed my warning.

Joel's Auto Wholesale

3.2

(9 reviews)

I have purchased 4 cars from Joels. In my own experience in the car business, most dealers try to…read moredo whatever it takes to get the deal done, and if you discover they did something wrong "well sorry it's your car now." Not at Joels. When I had to be out of work to care for family, they worked with me to keep my account current until I returned to work. When I decided to upgrade to a bigger car, super easy--pay the processing fee and boom--I had the car I wanted. No other dealership can do that! My cars are trouble-free and I'd recommend Joels to anyone who needs a used car but doesn't want the hassle of credit checks and being locked in due to negative equity. William is one of the most trustworthy people in the car business.

I bought my daughter her first car from Joel's and she loved it. They were very easy to work with…read moreand made the process a pleasant one. We have had the car for almost 6 mos. and haven't had any major issues. The one issue we did have, it was really easy getting it serviced. I highly recommend and have recommended my friends and family to them. Thank you for your professionalism!

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Alison C.

2 years ago

UPDATE 02/24 the dealership reported my previous review and got it taken down, so this is a repost. This dealership is a complete SCAM!!!!!! We purchased a truck, it "passed" state inspection and the SAME DAY it supposedly passed we took it home and the AC was broken, the tail light was burnt out, both tag lights burnt out. I'm not dumb and I know for a 100% fact these things were wrong when it "passed" inspection. Beach auto put it in the 'we owe you' that they got the alignment done, we scheduled an appointment with beach auto for said alignment and the truck sat there for 3 days before WE contacted them, I was told by Rink that the mechanic they took the truck to didn't do alignments on the series truck, and my husband reached out and rink told him it "didn't need an Alignment, instead it needs the steering wheel loosened" so obviously there's some discrepancy there. THEN, beach auto tried to refuse to pay the OTHER mechanic THEY told us to take the truck to, even though it was on a legal binding document that they were entitled to pay for it. The truck is completely rusted out, so badly that we purchased the truck in September 2023 and have already traded it in as I write this review, in November 2023. It was a serious hazard to be on the road because the underside was in such bad shape, yet beach auto told us it was in fantastic condition and had no issues. Obviously we know buying a used car is a risk you take, But as a dealership you should NOT take advantage of people. We were also lied to about the carfax and told there was no accidents on it, but upon further investigation there's a minor accident on it. Also, they used a messed up marketing tactic and kept the truck we purchased still on Facebook and my husband inquired on it WEEKS after we bought the truck and had it home, and he was told it was still available "as of yesterday" knowing that's a complete lie. So if this dealership tells you a vehicle is available it more than likely IS NOT and they are just trying to get you into the lot to switch up on you. I'm in complete disbelief this dealership would be so scammy and horrible, as much as our salesman, rink preached he was NOT the stereotypical salesperson, he was nothing short of it. Rink was pushy and all around rude. I know beach auto will give me an automated "we're sorry" reply, but that's not enough. I will never recommend it to anyone and I will be sure to share our negative experience anywhere I see anyone recommending this dealership. Save yourself the time, money, stress, and frustration. read more

Steven J.

11 years ago

Unfourtunatly i am going to be the first positive review for this used car dealership but needless to say i shouldn't be! I had a great experience and bought the jeep of my dream [refer to my profile pic for a photo:)], for an amazing price. I visited the location 3 different times before finally buying my jeep each and every time i was greeted by a respectful salesman by the name of troy, every time he was nice enough to let me test drive the jeep with no hesitation nor pressure into buying it. He remember every time exactly what car i was there for, and on the third visit i decided to buy, its a great dealership and they're not in the business of robbing people like previous reviews have stated. Unfortunately in todays society people only get on these sites to report the bad and not the good! Thank you so much for the great service troy lawson, and the manager brian jones. I will be back to buy my girlfriend a car soon! I will without a doubt be recommending this dealership to my friends and family. read more

Nate M.

5 years ago

Beach Auto brokers is a Terrific dealership to buy a car from. I bought my Truck here 3 years ago and got it for a great price, no issues with the truck at all, I loved it. Then when I got into a car accident and totaled my truck. This was the first place I came to to look for a new car. The salesman here are nice and upfront about everything with their inventory. The salesman who greeted me was Anthony Krug and he was extremely helpful. Got my car from here for a great price, laughed and joked around with the other salesman. Beach auto just has a great environment to it. They even over free oil changes and state inspections for life, so that hassle is taken care of. Whenever someone asks me about my car or someone I know is looking for a new car, I always refer them to Beach Auto Brokers. read more

Isabelle D.

12 years ago

I was looking for a very specific vehicle and there were certain options that I really wanted to have. They didn't have exactly what I was looking for on the lot, but instead of trying to sell me something else, they went out searching and found me exactly what I was looking for!! What a great experience!! Not many people go that far out of their way to make sure a customer is happy, but these guys did. They not only found what I wanted, when I came in to finalize the purchase they had the vehicle fully detailed and filled up with gas for me, and I get free oil changes for life!!! I didn't know purchasing a used car could be such an easy process!! If you are looking for a vehicle I would definitely recommend going to beach auto brokers. read more

Lara L.

8 years ago

I had a great experience again with Beach Auto Brokers! I first bought my Tahoe in 2012 with Randy...he was awesome, and I'm still driving it. We wanted to upgrade, so went back and they found exactly what we wanted. Jim, Marty, and Bruce were so helpful as always. I'm a very particular person, not so easy to deal with at times, lol, but they listened to my every concern and made sure I was comfortable with the deal. I know that whenever we need to get another vehicle Beach Auto will be our first stop. Thanks again guys. read more

Lloyd W Hancock P.

6 years ago

place sells complete garbage and does not back there sales I have over 20,000 in a complete piece of xxxx hummer and then they make you rate them 1 star to leave you review that's ok because I will not give up until I get to the bottom of this. Marty the manager tells me to trade it in and get rid of it why should I have to do that they sold me the junk water logged smells like mold and a bent receiver hitch and 4 wheel drive not working. this place buys from the auction and re peddles garbage read more

Mason R.

9 years ago

I bought my last car from Mr. Lawson at Beach Auto Brokers. He was very professional and personable, helping me find exactly what I wanted and went through every option available. I have just purchased my second car from Mr. Lawson and it has been just as pleasant an experience as the first time. I recommend all my friends and people in the area to stop by and speak to him specifically. I haven't had a bad experience here once and neither have friends who have followed my advice. read more

Casey S.

8 years ago

Great buying experience! Came to see a vehicle i saw online. Setup appt with knowledge there was another test drive scheduled before me. The sales rep (John) gave me a call before I showed up as requested to tell me the car was purchased. He asked me to come see what he had on the lot and I found a Chevy Tahoe that fit my need, was affordable, and well maintained. Very pleased with the service and the buying experience here. Highly recommend Beach Auto ask for John Stoneberger! read more

Mario N.

8 years ago

This was my first experience with Beach Auto Brokers. And let me tell you, that went over and beyond with helping me find my dream car. My sales guy Bruce Miles, was very professional and fair with me the entire time. Also Mr.Marty who's the general manger gave me a great trade in deal, along with a great interest rate. I couldn't be more happier with my car I got. If you're looking for a car in the Norfolk area give Beach Auto Brokers your time. Mario Nixon read more

Lexus S.

8 years ago

Had a great car buying experience with Jim and Marty, we came in looking to get a more reliable suv for our family. An suv was out of our price range so Jim and Marty were able to get us approved for a great Ford Fusion. We're very happy with the outcome of our experience with Beach Auto Brokers. Tim and Marty really helped us out, they were not pushy and handled everything very professionally. Thank you for helping us with our car purchase! read more

Cassidy D.

8 years ago

I recently just bought my first Jeep Wrangler from here. I test drove it to their other location in case they had something better. I sat down and thought for a while and asked to test drive it again on the highway. They had no issues with me doing so. The service was good and they were fast with the paperwork but still explained everything. Plus if you want free oil changes and inspections, this is the place to buy a car. read more

Zach L.

8 years ago

My experience with beach auto brokers was one of the best experiences I have had when buying a vehicle. All the employees are knowledgeable about every vehicle on their lot and also very personable. They seek the best for you when it comes to buying a vehicle and a friendship is created when you leave the lot. These guys are great read more

Mark T.

8 years ago

Had a fantastic buying experience working with Bruce Miles and crew. They respected our goals and continued to suggest alternatives in order to meet our needs. As a result, it was a win-win result. Vehicle selection was excellent and transported us to another location for additional options to consider. Thanks for time well spent! read more

Amy R.

8 years ago

My experience with Beach Auto was great! Our sales guy John answered all of our questions and took very good care of us while there. I've dealt with a lot of Car sales men and none was as considerate as he was. I would highly recommend Beach Auto Brokers. Thanks John for all of your help! read more

Denise D.

9 years ago

I had a great experience yesterday. It was raining all day, but that didn't stop then from helping me purchase my new truck - a GMC Sierra! The guys here were kind, courteous and patient. I would definitely recommend going to Beach Auto Brokers if your looking for a truck. read more

Joe P.

5 years ago

Great team! Evan was my sales rep. and was awesome. Great customer service! Got what I wanted at a fair price and a great deal for my trade. Could not have asked for a more pleasant experience. Thanks all! read more

Eunya L.

12 days ago

Met Mezz off TikTok, did some research and noticed a few negative reviews but after coming I was surprised. Everyone is welcoming and will do what it takes to have you in your new car! Thanks again Mezz read more

Paul G.

420

9 years ago

Unbelievable service with a group of people that really know what they are doing. It was an easy and quick process and couldn't be happier with my new ride. Ask for John Stoneberger! read more

Casey H.

6 years ago

Don't buy anything from these guys. Complete jerks! If they have something you want go to their sister store on Shore Dr. they are much nicer and treat people with respect. read more

Lauren R.

11 months ago

Super friendly staff Antonio was the person who made the biggest impact on me directly... he went above and beyond for me and my family on our purchase !!! read more

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27 reviews that are not currently recommended

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