My family always stay at this resort and it's always amazing but call in advice to see when they…read morehave their "practice fire alarms" they last almost two hours loud in ur room oh and can't us the elevator so if ur like us on the 16th floor prepare for a hike back up to the room.

This is our second stay at Caribbean Resort. First time was on the 4th floor, this time on the…read more17th. 1800 square feet, tile throughout, modern, with big windows. Definitely our favorite condo in Navarre so far (in the past 18 years we have stayed in five different complexes on the Gulf side of Navarre Beach). We had some maintenance and cleanliness issues, but they were taken care of within 12 hours. The small hot tub was broken while here, but that actually made it more amazing. The complex has a hot tub, a big "cool" tub that fits 20, and a pool. Because the hot tub was broken, the "cool" tub was heated making it so much fun for our large group to hang out in the hot tub every evening. And finally both the Pier Bar (also called LagerHeads) and the tiki bar (really known as Juana's Pagodas) are within walking distance giving us fun late nights.

Generally love Marriott, but didn't get the set up of this one. Not sure if it was just the room we…read morestayed in or all, but if you have water view rooms, why block one of the beds with the bathroom? If two separate guests only one gets water view. Oh, and the breakfast was a little lacking. Besides that I would recommend.

Appearance wise the hotel is great, beach is beautiful, rooms are pretty. Restaurants are within…read morewalkable distance as is the pier. However, your room is only cleaned every other day. You must get clean towels yourself and if you do they only give you hand towels, if you are lucky enough to get towels for the beach they are also very tiny worn towels that you must sign in and out. The restaurant is horrible, save your money. Ill include a picture of my $30 shrimp. Employees seems stressed and very understaffed. The walls in the room are paper thin you can hear EVERYTHING going on around you, not just muffled, full conversations and kids screaming at 5am clear as day. I would skip this and stay somewhere cheaper or splurge on a nicer hotel! The photos the hotel puts on their website are deceiving.

Three bedroom condo was very comfortable and beautifully decorated. We had just about everything we…read moreneeded. Right across the street from the beach. We got massages at the spa and they charged a 20% automatically a gratuity. I really think that should be my choice. Resort is great. Pools are great. Highly recommend.

Update 08/24/23…read more Spent another wonderful week at Portofino Resort in Pensacola FL. They have many amenities from 6 pools to tennis courts and bikes and mopeds to rent. Not to mention 2 wonderful restaurants and a bar by the main pool. Very well kept up and has the best sunsets and sunrises in Florida. A very delightful experience. Can't wait until next year.

Mostly pleasant stay. The breakfast is great with plenty of options, though only 4 tables to sit…read more The pool is right by the water with a great view. There are a lot of outlets in the rooms. Toilet was very low, but facilities all worked well. The comp soap, lotion and shampoo/conditioner smell amazing and made my hair feel so smooth! I wanted more of it. Parking is free. The only off-putting aspect was since the doors are external, the wind made the doors rattle all night long and our room was by the elevator which creates a tunnel effect for the wind. We also saw the hall light from outside, even with our shades closed. If back in the area we will try again and hope to get a better assigned room.

We have been staying at this hotel since the early 2000's. Not sure what has changed, ownership…read moremaybe? It's definitely not the same. The staff were pleasant and respectful. Upon check-in, the only luggage carts the hotel had were two small carts that looked like something you would find in the Lowes Garden Center. No place to hang anything. Multiple trips to move in. The room had a musty odor, it is by the water, so that was not an initial concern. The air conditioner in the room would not adjust. Regardless of the setting, it stayed the same. Then came the rain on Tuesday. We did the antique thing and upon returning to the room that afternoon, the humidity was bad. All our clothes were damp. A book my wife had brought had the pages and cover completely curled from the humidity, and vitamins in a plastic case were starting to melt. The refrigerator had so much condensation on the outside it was running onto the floor. Other issues included the lights over the sink looked like they were about to fall out of the ceiling and the grab bar in the tub was broken in half. On Tuesday night, the hotel appeared full (parking lot) and there wasn't enough band width to stay connected to the WIFI. Last, as we were leaving to go home (a day early), my wife opened the window covering and said you need to see this... The bottom of the curtains had black mold.

The resort is awesome, but don't rent through Vacasa. They are a terrible choice. The door codes…read moredidn't work--repeatedly & I'd be stuck in the hall calling them. There had been previous complaints about things in the unit, that were never repaired and it definitely could have been cleaner. Stay here, but be sure to rent from an owner or any company other than Vacasa. The 2 stars are Vacasa. The building is 5 stars.

Worst place ever if you want to have fun. threatened to call the police on us for locking our…read moredoor..... said they were gonna throw my fishing rods away because they were a fire hazard. and if you think your gonna have a drink by the pool think again. The security guards think they are on the swat team and monitor your every move. had an ACTUAL cop tell me they need to take a chill pill and are just trying to prevent people from having fun.

This condo was recently completely remodeled and is lovely. The beds are comfy; the pillows soft,…read moreand the kitchen is well equipped. We have stayed in Vacasa properties several times so I know their policies are uniform at all properties. But seriously, not providing ANY kitchen necessities is inconvenient at best and damn irritating at worst. For a 3 day stay, they really do expect guests to buy salt, pepper, cooking spray, dishwasher detergent and COFFEE FILTERS! Need foil, an SOS pad, detergent for more than one load (and fabric softener)? Go buy some! As in other rentals, every cabinet is full of WAY too many dishes (30 tumblers and glasses in this unit that sleeps 6!) but no space is vacant for the guests' groceries! I will say, one maintanance issue with our unit was addressed promptly and resolved. I've also observed guests get better attention if they rent more costly rentals.

I travel extensively, both personally and for work, and without a doubt, this has been the worst…read moretravel experience of my life. If you're planning a trip to Navarre Beach, do yourself a favor and avoid all properties managed by Vacasa LLC. From the moment we arrived until the day we left, we encountered nothing but problems. To start, the condo had a coded entry door followed by two keyed entries. Despite being provided with a code, we were never given a key. We initially entered the condo using the code, but when one of the keyed doors accidentally shut, we were locked out. What followed was a nightmare of incompetence. We called and messaged every contact number provided, only to be met with disbelief and rudeness. Several representatives outright denied the existence of a keyed door, and I was hung up on multiple times. Finally, after nearly two hours of waiting, I reached a representative named Cedric who, thankfully, took our situation seriously and promised to send someone with a key. During this time, my family and I were forced to wait outside in the humid Florida weather for almost two hours. This trip was meant to celebrate my daughter's 16th birthday, but instead, we spent hours outside, watching her birthday cake melt into a sticky mess. When the manager, Leslie, finally arrived, she showed no urgency whatsoever. Accompanied by two friends, she casually walked up to the second floor, unlocked the door, and left without a single word of apology or acknowledgment. The lack of urgency and basic human decency was astounding. What if a child had been trapped inside, or worse, on the balcony? The property's indifferent response to this safety hazard is inexcusable. Our plans for a birthday dinner were completely ruined, with no accountability from the property. Unfortunately, this was just the beginning of our troubles. Once inside, the property itself was riddled with issues. The refrigerator door wouldn't stay closed, forcing us to prop it shut constantly. All small kitchen appliances were dirty, or in poor shape. The furniture was stained and old. The kitchen table is leaning causing items to simply slide off on the floor. One of the bathtubs didn't drain properly, making it almost unusable as it took 20 minutes to drain after a shower. The cleanliness of the condo was subpar, dishes in the cabinets and drawers were dirty, there was a urine stain on one of the beds,and none of the bathrooms were clean. There was hair and grime in the showers requiring us to clean the entire space before we could relax. Moreover, the building's elevator had an inspection that was over a year out of date--a serious safety concern that I have documented and will be reporting to the fire department. During our stay, we also witnessed people engaging in explicit activities on a balcony, yet security seemed more concerned about policing my children getting out of the pool on time. Despite alerting security, nothing was done about the inappropriate behavior. To add insult to injury, after checking out on time and returning all wristbands as required, I was charged an additional $313. When I contacted the company to dispute this charge, they falsely claimed that we checked out an hour and a half late and left trash in the unit. This is an outright lie. I have Life360 screenshots proving when we left, and we were never informed that we needed to take out the trash, although all major trash was removed. I am now disputing these fraudulent charges with my bank and will be reporting this property to the appropriate authorities for the out-of-date elevator inspection. This entire experience has been nothing short of a nightmare. If you value your time, money, and sanity, steer clear of all properties owned by Vacasa LLC in Navarre Beach.

Had my larger dog bathed and got a nail trimming, they were quick cheap and efficient! Staff was so…read morefriendly, and adoring! They were also very polite and helpful! I got a same day appointment! Easy online booking!

Do not under any circumstances use this place. They are completely incompetent. We've had a…read morereservation to drop off our dog for the last couple of weeks. Then we get a call this morning, day of drop off, that says he needs to have Boarding Shots. Obviously, now we're in a panic because we're leaving town tomorrow (early). So, we've called every Vet we've found on Google, and surprise, nobody has any openings for shots until mid-December. I've reluctantly used them in the past because they are cheap. Beware... you get what you pay for. Their service is anything but friendly. The last time I went to pick up my dog, I rang the bell several times and waited in the lobby for 20 minutes before somebody came to ask if they could help. In this instance, we're asking friends if they can watch our dog for the weekend. Otherwise, we get to tell our kids that we won't be taking our little trip as planned. That should be fun to explain to our 4 year old (who LOVES hotels).

We love booking our annual vacation with Southern Vacation Rentals. Their customer support team is…read morevery responsive if you have questions. The ability to text or call is wonderful! The condo we rent is always well maintained - clean - and a great place to unwind and relax. Definitely recommend using Southern Vacation Rentals for any private property rentals you need!!

Careful! They rent out properties that are actively for sale. They do not note this on the…read morelisting, so do some research to see if a rental you are looking at is for sale. Confirmed with them that the unit could be sold and you'd be, well, out of luck. Also, was told they will actively show the property while you are staying bringing in as many showings as they want during your full price vacation. If you do go with them, make sure to ask if the unit is for sale...or use a a company that cares about it's clients.

Summerwind is a lovely property. The beach is one of the prettiest you can find. When renting it's…read morelikely in your best interest to rent from a private owner. When using Booking.com it ended up with a company called Vacasa. The code for the door wouldn't work and that was the beginning of was many issues. Maintenance items had been neglected and overlooked. The dishwasher smelled horrible and after reading other reviews people had reported the same problem for two years. The property is wonderful, just be sure to check who you rent from to make the most of your time. We've visited for almost 20 years and this was the first with problems. My rating of 3 stars is only for this visit and dealing with Vacasa as the manager of the unit.

Summerwind was amazing when we first started to stay here 13 years ago. Unfortunately it's not the…read moresame place today that it once was. The beach itself (literally the reason we have come year after year) has gotten so crowded you're basically trying to enjoy it while piled on top of strangers. The guys who rent the chairs and umbrellas take up THE ENTIRE ocean front so you either have to give them money for their chairs (we have our own) or look at peoples backs all day. Another option is spend everyday of your vacation waking at 4:30am to try and beat them to it to set your stuff up before they hog up the entire beach (not much of a vacation in my opinion). It never use to be that way, it's ridiculous how much beach space they take up. There's little to no room on the beach if you bring your own chairs, umbrella or tent. Regardless if you bring your own or rent from them though you're still on top of people all day it's so crowded. The actual condo itself was ok with everything we needed so there's no complaints there. It's dated and not luxurious by any means but also not the worst part of our trip. The big one however and probably the reason we will stop staying here after being a returning costumer for so many years is the same situation others have had with the parking. My family and I went to dinner our last night and upon returning to the condo's we had windows and sunroof open and I guess our parking pass blew off the dash and onto my center console without us noticing as we were getting out of the truck. We woke up the next morning to begin the task of packing and getting ready to leave only to find a cable lock on my rim. We payed a LOT of money to stay at this place for a week only to get booted in the parking lot on the last day. Had to pay another $270 bucks to get this thing off my truck so we could go home. A paying guest with a parking pass and they insult you with an almost three hundred dollar charge over a piece of paper not being on the dash. As I stated earlier, we have been coming here a long time and this has NEVER happened here before. What an insult to your guest. Don't expect anyone to help you or hear your case out either, they won't. There's no number to call on the ticket and management won't help you or give you any guidance. They just tell you they're not responsible for security and say sorry. Please learn from our experience and look elsewhere for your vacation. There's far too many options along the coast for the hard earned money you spend to come here and have a boot put on your car while piled on top of strangers on the beach all day. This place is NOT a fun and enjoyable vacation destination anymore. Stay elsewhere, you'll be thankful you did.

We stayed at west tower 1st floor. It was a large 3 bedroom…read more3 bath condo. Right next to the gift shop Which had ice , smoothie, liquor & gifts. That's a plus. Only one elevator worked for the tower, so it took a little Longer. Each tower has a hot tub & pool & bbq pits. Our hot tub was broken the whole week. Nice place next to the pier. AC worked well! We enjoyed this place, not a busy area like most beach areas.

The condo was just redecorated and looks great. The only small issues we had were that the fans had…read morea high and off setting in the living room, nothing in between and the bedroom fan on low barely moved. A medium setting would be nice and also longer pull chains so you're not in danger of getting whacked by the blades trying to change the speed. Also, the shower head really needs replacing as the spray is so light and fine it's hard to wash yourself let alone your hair. Lastly, the bed frame needs tightening because the slightest touch and it wobbles all over, bumps the wall and creaks. Moving around in it was worse. My husband tightened up the legs on the dining room table. Regardless, none of these very small issues detracted from us enjoying our stay. The view is phenomenal and the condo very clean and well stocked with all you need to cook meals, not that I did any cooking. haha THE BEACH!!! it's sooo beautiful. We spent time on the beach relaxing, but we also went on a dolphin cruise in PCB, a tiki cruise to Crab Island and parasailing in Destin. We drove 399 to Pensacola and got yummy ice cream on the boardwalk. We ate at Dave's oyster bar in Navarre and I had my first ever oysters, they were really good. We also ate at Pineapple Willy's on the beach in Destin,TC's front porch in Navarre and really enjoyed those. You must get Pineapple Willy's namesake drink with the extra rum shot. We had dinner at Windjammers on the pier and it was very tasty. Their triple rum punch is no joke, it's a good thing I only had to walk next door to our condo. Lol Shopping was not as successful as the rest of our trip, but we finally found some things in Destin right as you come off the bridge coming back from Destin or before the bridge going to Destin. The only place I could find anything with Navarre on it was Walmart which was a letdown. Navarre needs a few small souvenir stores, not the big ones though. Navarre properties were attentive to ALL my emails and calls regarding our stay before we got there. They were always friendly and polite whether by email, messaging or in person. My husband reported a problem with the tub in our condo backing up and they fixed it that same day while we were out and about. When we left we had set the dishwasher, but forgot to turn it on. They unlocked the door remotely so we could do it. They are amazing and so pleasant to interact with. We'd hung a flag on our balcony for 911 and the security guy who came up and asked us to remove it was very nice about it explaining that it's against the rules to hang anything from the balcony. He even stated he felt bad because of what day it was. We removed it right away. We had the best time ever! The whole property is well kept and all the people are so friendly. Access to the beach is a breeze and most of all THE VIEW!!!!