We were not solicited or paid for this review…read more.. We've rented from Surfside Properties going on nine years now. Have you ever run into one of those to-good-to-be-true businesses? You know, the kind where you want to just keep the discovery to yourself so no one else can find out....well that describes Surfside Properties to a tee! When we discovered them in 2018, we were trying to escape those raw, biting, icy cold, gray drizzly, never-see-the-sun-for-weeks-on-end upper Midwest winters. We were than and continue to be pleasantly surprised when we found Surfside Properties. We have rented three different properties on Pensacola Beach from them and have never been disappointed. The spectrum of outstanding properties can easily suit any of our needs. The whole Surfside experience, from their intuitive content rich web site, to the concierge class help from Lori and Sam...we've never been disappointed! We have access to thoughtfully furnished immaculately clean first class properties across the best locations on the beach. We always eagerly look forward to our return allowing us to enjoy peaceful, sun filled warm walks along the pristine, uncrowded white sand of Pensacola Beach January through April in our Surfside Side Properties enabled rejuvenating escape!

12d was absolutely filthy. I did let the owner, Steve, know twice and he's never answered. And…read morethey removed my review. The sheets had stains, two wash cloths had black stains. The pots and pans old and dirty along with the lids not washed. Oven dirty not cleaned, lint in dryer, guest bathroom tub filthy, floaters in water and floor dirty. VRBO rem bed my review.

Bayfront Lodge and Cabin is just phenomenal. We had our wedding here, and we absolutely adored…read moretheir on-site wedding staff! They worked to help us set up the beautiful cross and arbor, they had chairs that saved us on an extra rental, and when the wind became too much for our guests, the staff had everything moved inside AND looking great within minutes. Every interaction we had with them from start to finish was great! We loved it so much that we actually went back for our anniversary and for a family reunion. It is one of the best places in the world as far as we are concerned.

Married my best friend and love of my life at this beautiful place. Our best friends and family…read morestayed with us for the entire week with plenty of room. We watched the sun come up every morning with coffee on the pier and watched it go down every evening and see the dolphins play. Every detail is carefully placed and Mrs. Diana and her husband could not be more incredible. The owners have done a wonderful job creating a place where dreams come true! You will not be disappointed nor will you find another venue where you are truly treated as family. Can't wait to return next year for our anniversary.

We stayed at Regency Towers #506 East. The property was beautifully decorated and well maintained…read more Everything looked exactly like the pictures. The oceanfront view from the balcony was awesome for morning coffee or an evening glass of wine. Easy access to beach and pool. The Southern Team took really good care of us during our stay. Communication was excellent! From the time we booked until the time we checked out. I had a few questions prior to our stay and they answered all of my question promptly and courteously. They kept us updated on everything that was going on in our building during our stay. In addition our WiFi went out late one night and I reached out to management and they responded and walked us through steps to help resolve the issue. They took really good care of us during our stay. Looking forward to staying here again!!

Place was great. No issues just a good time and amazing views. Only thing I wish was there was more…read moretissue and paper towels. Other than that the pool was clean. I did not see staff much but also did not have any issues. They had security as well. Nice stay overall.

Three bedroom condo was very comfortable and beautifully decorated. We had just about everything we…read moreneeded. Right across the street from the beach. We got massages at the spa and they charged a 20% automatically a gratuity. I really think that should be my choice. Resort is great. Pools are great. Highly recommend.

Update 08/24/23…read more Spent another wonderful week at Portofino Resort in Pensacola FL. They have many amenities from 6 pools to tennis courts and bikes and mopeds to rent. Not to mention 2 wonderful restaurants and a bar by the main pool. Very well kept up and has the best sunsets and sunrises in Florida. A very delightful experience. Can't wait until next year.

We had a great Easter Vacay here. We rented a condo and it was right on the beach. I'm talking go…read moreto ground level and walk out back, no shoes needed for the walk they have carts in the garage parking area for you to load your belongings on for the elevator ride up to your floors. That was a HUGE help!! No smoking signs everywhere, keypad entry front gate and gated pool and hot tub area. There was 9 in our party and our condo was the perfect size so nobody felt crowded. The only bad thing was being on the 6th floor and noticing that the guard rails on the balcony was made from pvc pipe and noticed a crack in it, so we made sure the kids didn't go lean on it. Over all we had a blast.

303- Great location- few downfalls from our 8 day visit: -…read moregate to property was broken 7/8 days we were there. - 1 barstool at kitchen bar was unusable due to wobbliness. -few of the white towels provided for showers have holes in them. -MB bathroom sink has small leak - couches were very dirty with hair and stains- we put the pull out couch sheets provided to drape over them our whole visit. -parking is terrible- never got to use the garage as the parking space provided is next to a broken down car with a flat tire and the useable spot is consumed with a pillar. No go for trucks. - food wrappers beside MB nightstand floor when we arrived for our stay- not sure they cleaned very well prior to our arrival. - Avari quick to reply- -for $4,200 and no compensation not sure we will come back, but great location! Loved having a washer and dryer.

BED Bugs in 806!!!! We had a terrible experience with Southern Vacation Rentals as well. The condo…read moreappeared clean until bed checks. Southern Vacation rentals left us without a place to stay. They could care less that if I hadn't checked we would have taken bed bugs home. I'm still having nightmare!!! All our blankets and beach bags were trashed. We had to pay for a hotel that night. The only solution almost 24 hours later after numerous calls to them was either a refund or put us in a much less rental than we booked months ago. It looked shady! They could have cared less we were 14 hours from home Without a place to stay. We ended up staying in a hotel paying way more for last minute hotel rental.

We have stayed at Emerald Isle twice. I believe the first time was in unit 604 and it was great…read more The second time was in unit 1201 and it was through a rental agency called Southern Vacation Rentals. We were severely disappointed in 1201 because of Southern Vacation Rentals. We stayed here May of 2025. The review I left on their website, which they did not post, reads as follows: The advertisement of this property was misleading. There was a disclaimer on the booking page about construction and repairs going on at Emerald Isle, but it was unknown the unit we booked would be directly affected. This was not made known to us until the day of arrival via the texting platform. There was no mention of it in any prior emails when booking or notice of check in. Our balcony was completely unusable during the day Monday through Saturday 8am-5pm. Workers blocked our ability to go out on the balcony because they would put a wood stick in the door to jam it from the outside. The balcony railing (which is glass) was tarped off with a material you could not see through. There was no view of the beach when sitting in the chairs on the balcony for the entire duration of our stay. The only way to see the beach was to be standing by the railing itself. Furthermore, I was getting changed into my bathing suit when the workers made it up to our unit on the scaffolding and I had to duck because I was naked. There was no privacy in the master bedroom or main living area. In the master, I could close the curtains for privacy, but again that blocked any view of the ocean/beach that we had. There was no way to create privacy when in the living room because workers were right outside the windows and balcony that could not be closed off. Southern Vacation Rentals did nothing to make our trip more pleasant due to the poor disclosure and disruptions. It is sad we were not made aware, and Southern chose to do nothing to make it right. I would recommend others not stay here until repairs are done or until the booking person is aware of what they truly are getting. Southern acted slyly and unconcerned with the quality of our stay.

I have been a customer with Beach Bum for years and have stayed in numerous properties and my…read moreextended family has as well. This particular year, I had a reservation with them, and my 17-year old daughter was hospitalized a few days prior to my check in (UNEXPECTANTLY). I notified them and made them aware of the situation and that her doctors did not authorize her for travel upon her release from the hospital. Stephanie said, well, that's too bad, you should have gotten trip insurance because we cannot refund your payment or push your reservation to another time. SO, if you are considering EVER using this company, know that they will NOT give you a refund of 100%....it will be 50%, doesn't even matter if it is for a DEATH in your family. They just do not care why OR about you. So, do not book with this company unless, a.) you get trip insurance OR b.) you have so much money that you don't care that you lose thousands of dollars. Note: At no point during the booking process was travel insurance mentioned, offered, or recommended--something that could have made a significant difference in how this was handled. Only after I requested a change due to my daughter's hospitalization was insurance brought up, which felt reactionary rather than proactive.

Don't book with them, they will let you book and then call and say, you have to stay longer or…read morechange your days. Total BS.

*Review from stay 4/23/25 - 4/27/25*…read more We had a really nice stay at Emerald Dolphin! The location is great because you're close to the restaurants and shopping without being right in the action. We had an awesome view of the beach and the pool area from our 5th floor balcony. Though we didn't go down, it seemed like a really nice and clean area. I did see a staff member go and reset the chairs in the area and clean every morning before 8 AM when it opened. I like that when you stay here you get access to both the pool and fitness center. Our unit was pretty clean. There were a few things we didn't love but that's more about the property management company that maintained our rental than it was the actual condo itself. The only downside (though it didn't bother us) is that this is supposed to be a more secure property with a gated parking lot. The gate wasn't working and stayed wide open throughout our entire stay. It's very easy for anyone to just walk off the street and come up to your floor. There are no security measures in place, so if that's really important to you then definitely keep this in mind. Otherwise, the property was great and I would absolutely stay here again!

My Family & I were so looking forward to staying at the Emerald Dolphin, Again! We dropped Three…read moreGrand only to be majorly disappointed in the owners of this filthy place! We stayed on the tenth floor back in 2016, and it was a FIVE STAR experience to say the least. This time we stayed in 620, and let me tell you, that if we could give NEGATIVE FIVE STARS (-5), we absolutely Would! Our experience was Terrible starting the minute we arrived inside the apartment. 1. The walk in closet between our bedroom & the bathroom reeked with the smell of urine which was a definite indication that the place had Not been cleaned at all. I use to work in hotels, & it smelled as though some drunk fool had relieved himself Right there! Oh wait, this was just the beginning of our horrible stay in Emerald Dolphin 620! We sacrificed & saved all year for this?!? I'm writing this in hopes that no one else has to experience this dump. 2. Second of All. the pictures were not accurate. This is not the updated look. It's extremely disappointing when some owners will deliberately mislead future vacationers to get their money at any &all costs. 3. They didn't bother to clean the Unit at all! We immediately brought this to the owners attention, only to have them make us empty promises that they would grant us a FULL REFUND because of the condition of the Unit was such sub par! They lied to us & began ignoring our emails. My precious family & I sacrificed all year long saving up, working overtime & everything looking forward to the previous experience years ago on the tenth floor! We dropped THREE GRAND $3,000.00 on this disappointing dump. 4. When it was time to go to bed, we felt several sand granules all in the bed only to confirm they hadn't even changed the sheets from the previous guests. And NO we had not been to the sand yet... 5. One of the twin beds were completely broken and in a closet. The King mattress was so worn out my wife had to go to the chiropractor. We were told that the maintenance man would need in the unit on Wednesday, & they would compensate us for our time. We rearranged our day and cancelled a trip to Destin for this because he was an hour and a half late. After all of this, he never even put the bed back together. I have been praying for over a year that God would allow me to take my Wife to see the ocean at least one more time, so He granted that desire. We chose this place assuming it would be stellar simply because we stayed at the Emerald Dolphin before, & the reviews were great. Needless to say this Unit (Not Emerald Dolphin) was extremely Misrepresented & We're requesting a Full Refund. We stayed from June 19-26.

2026 Gibson Family Beach Vacation! Was amazing due to Beach Club! By far my favorite place to stay!read more

We've booked with Beach Bum at Beach Club Pensacola multiple times over the years, and it never…read moredisappoints! As a local, I love bringing my family here -- it's the perfect spot to relax and watch the Blue Angels soar by. The views are unbeatable, the rooms are always clean, and even during extended stays, we've never had any issues. Parking can be a little hectic during the Blue Angels weekend, but it's totally expected and worth it for the experience. One of our go-to spots on the beach!