AMI Premier properties AMI Locals RENTERS BEWARE!!! Owner is…read morenot accountable when properties have issues! Stay far away from their properties! For 9 out of 11 days Jacuzzi doesn't work, dryer in unit doesn't work, water pressure terrible in master. Best of all: For 5 solid days CO2 detectors going off and my family and guests can't sleep! Unsafe living conditions, family stressed, sleep deprived and owners says"you could have left"! On the busiest week of the year?! No refund given and for the amount of money you spend to have a relaxing vacation with your family, to get ruined! Thanks Jennifer! You're a classless business owner with no accountability for your properties! RENTER BEWARE!

Thank you for a spectacular week in your beautiful property on Anna Maria Island. From start to…read morefinish a wonderful experience! The property was immaculate, beautifully stocked kitchen and bathrooms. Another agency cancelled on us in the 12th hour. We had 10 family members all set to come to the island for a family reunion. Jennifer saved the day! Booking was easy, the house was amazing. We had two calls with questions while we were there and things were addressed immediately by her staff. Upon arrive a lovely charcuterie box Was waiting for us. We plan to book with Jennifer and AMI for years to come. We have found our new vacation home! Thanks to all who made this happen. A stressful situation turned out better than we could ever imagine.

The location is incredible and only 90 seconds from the beach. The amenities in the Blue Idyll…read moreGetaway Studio were pretty good, boasting a fully functioning kitchen and a small back patio with grill, table and beach accessories. However, the ceiling was not aesthetically pleasing and appeared in poor repair. It was great to have a king size bed, however, it was so soft and flimsy that my husband and I had a pretty terrible time sleeping and ended up in quite a bit of back pain. Some of the windows were missing screens, so we couldn't open them without worrying about letting in the bugs and lizards, even though the weather was beautiful outside. The hot water ran out within approximately five minutes every time we tried to take a shower-- which we tried at various times of the day and night. The bathroom window was broken which made it very inconvenient since there was not a ceiling exhaust fan. For nearly $2000 for one week, we expected at minimum a comfortable bed and enough hot water for both of us to take a shower. We may come back to Anna Maria Island again someday, but we will definitely stay somewhere else. We looked up the property next-door, and it was fully renovated with its own heated pool, three bedrooms, and two bathrooms, large common areas, pool table and more for only $1000 more.

This was our second Christmas holiday vacation with Lizzie Lu's. This time we stayed for 3 weeks…read moreand have nothing but glowing things to say!! As always, the property was immaculate and had everything needed to make it a stellar stay. I really appreciated the extremely well-equipped kitchen, as I love to cook. The private patio/pool area was just perfect for our Shih Tzu, Huey. The grounds are magnificently maintained, which is amazing, as they were just recovering from 2 hurricanes. Jill and Ben could not have been more attentive hosts. We needed a couple of things and they were on it immediately. No issue is too small and they take them all seriously. My husband and I cannot say enough about this property. It is well run and a pleasure to enjoy. We can't wait to return. Ellen De Huff

I've been renting from Lizzy Lu's for the past four years. They are without a doubt the Best real…read moreestate firm I've dealt with in my lifetime. Their properties are immaculate and beautifully furnished. The service you receive from Ben and his staff goes above and beyond the call of duty. When our living room TV malfunctioned, one hour later Ben was at our door with a new one. When I mentioned I needed a bicycle for my physical therapy, one was delivered a few hours later. Courteous, efficient, reasonable, and accommodating are all adjectives that describe this company.

With my mother and sister, we stayed in the Poor Boy. Perfect location - on the beach within 3…read moreminutes, 8 minutes walk to good restaurants, liquor store, convenient store and a couple shops. Every extra you need from beach chairs/umbrellas, grill/tools, indoor/outdoor towels, every plate/cup/kitchen tool , free washer/dryer was provided. Room was sufficient and clean... most of time was spent outside on the hammocks/recliners or at beach. We would return.

Old Florida southern charm. The outside common area, is very inviting and you may make a new…read morefriend..everything is just what I expected and in working order. My husband and I did a 2 night stay, we were working ourselves down the west coast looking at different communities...old man by the sea,was a delight . This is a trivial request, of owner, but a paper towel holder on the wall or mounted up off counter area, would be a blessing.

Condo #206 Pros: excellent location, right on natural…read morebeach. Easy walk to restaurants and bars. Beautiful sunsets. Cons: looks good in pictures but the beds are probably the worst beds I've ever slept on. Washer worked, but would not open. Very close to pool, so rarely peaceful on patio. I would like be to return to this area, but will probably pick a different condo.

Notified guy at desk, showed him my rinfg, swim suit, and my Rosecea flared face, red swollen skin…read moreetc., after I told the gal whom seemed not to care! Never ever heard back from management about my destroyed jewelry (Silpada Design 9.25 fine sterling silver) brand new Nordstrom swim suit. And my skin!!! From a chemical burn. Our visitors took showers, and still ended up in the EC. I had to be put on antibiotics, prednisone, & benedryl. Avoid sun for the rest of our anniversary 2 week trip... Do not recommend this pl. Fire hazard, just ck the lint fter in the dryer and dryer venting Impacted!

4th rental home My husband and I have stayed at on AMI. They all have pros and cons but this one…read morehas been ultimately a horrid experience. First off the sheets were really dirty upon arrival, cruddy, hairy, ear wax particles, bodily fluid stains, greasy comforter, and even a variety of bugs...the worst. Two of the main beds of a 4 bedroom home we couldn't utilize until the following night. The linen company came out and fixed it the next day so I was pleased with that, however then the bug problem. Two large different kinds of roaches inside (Has me worrying I need to fumigate my luggage before I go back home) and first time I've ever been bit up so bad on this island. Love bugs a nuisance, but there are millipedes, mosquitos, small silver bugs and bug bait in the utensil drawer. I know the other properties we stayed at sprayed regularly so we never experienced this before. Additionally we came from almost a week in Orlando with no big problems whatsoever or bites- this isn't just typical buggy Florida. There were ant hills all over the patio near pool my husband tried to wash away. The layout is perfect for us and has mostly positives, but the negatives are killing a trip we've been looking forward to for a long time. The dishes in the cabinets were dirty upon arrival, the rental company left us a gift of paper towels and dishwasher soap (how ironic) to wash the dishes someone else dirtied. There were towels in the dryer that again I had to fold and put away. Now I'm washing pillowcases I smashed bugs on. The curtains in the master shower are moldy. The floors were dirty upon arrival also, someone else's q tips on bathroom floor, rug by bed had not been vacuumed. Now the worst part is nobody has come to clean the pool. The pool is cloudy and dirty with lots of bugs and a nasty film floating on top. The rental company says it's cleaned every Thursday so that means we began with a dirty pool from other folks and it's just not even usable anymore. I'm pregnant and will not put my 4 year old in that pool. Other homes we booked have the pool cleaned twice a week and never had any issues with dirty pools. At first my husband and I loved the layout without knowing what our stay would entail and thought we'd want to come back again not anticipating these deal breakers, and we noticed the new management company jacked the rates up several hundred dollars prob to pay for their call center in Seattle. The Owner has not been able to solve these large issues quickly- they are too busy trying to find cheaper pest companies while we have to worry about killing mosquitos and cockroaches in or beds tonight and can't use the pool we payed for a week of. The other homes we have rented left instructions and helpful info, the days to expect the pool cleaner, how to turn on hot tub, etc., they left nothing, but just informed half way through our stay it's on some portal. We are so bummed! I wouldn't book another home with the management company as I would prefer a company that has an arrangement when something like this goes wrong they have an agreement with the owner to fix it under a certain amount without question! Anyone who is debating prices while someone's vacation is ruined is pretty awful.

My favorite house on Anna Maria Island! I have been coming to AMI for the past 10 years and I just…read morestayed at the Pineapple Cottage. The home is beautiful, luxurious and so comfortable and clean! I was lucky to meet the owners Luke and Lisa, they are the nicest people and take a lot of Pride in their home. They happened to be walking by while I was staying, they are so warm and welcoming and told us some great spots to check out on the island. I know they recently changed management companies so that is probably why Amanda D had such a bad time. I had a completely different positive experience! I have heard many negative reviews about Vacasa (who was the prior management company) we booked through Salty Mermaid Real Estate, which is a small boutique office on Anna Maria Island. It is best to stick with the small boutique companies instead of large corporations, that way you get personalized local service. Amanda D's description is in no way shape or form what I experienced. We found our perfect place, Its a dream! Its spotless, a lot of attention to detail, Centralized location to everything on the north end of the island. Definitely would recommend staying here

Highly recommend this very professional and responsive rental agency. The home we rented was first…read morerate in all regards. We had the opportunity to meet one of the owners who didn't hesitate to fulfill two small requests. He even offered some great restaurant suggestion. Don't look any further for all of your vacation rental needs in Anna Maria Island.

Absolutely beautiful place to stay! The condo was immaculate....not one complaint as far as…read morecleanliness. It was also very well-decorated. The high ceilings and light walls made it feel so spacious. The beds were very comfortable. My favorite place was the enclosed porch....great views of the water. It was the perfect place to enjoy a cup of coffee every morning. Would love to go back someday!! Highly recommend this place to anyone! Sonya L.

Easy parking, great location and I believe they will get better, just not there yet. I am…read moredisappointed I booked this hotel for a week during their growing pains. The other patrons and staff at the bar in the evenings commiserated as well about their experiences. I ran into a wonderful man, Hudson from Brazil, who is the project manager for the hotel and was observed working on finishing touches this week and working hard. Email me if you have any questions as I share the following review: At Check in - was not told about amenities or reward points system. MANAGEMENT has been scurrying about this week, agitated and trying to figure things out during the new ownership. The growing pains of transferring ownership are apparent and transferred to the hotel clients. Here are examples: SUSTAINABILITY: Every floor has a room with an ice machine, microwave and water/seltzer dispenser at the vending room temperature is 20 degrees hotter than the hallways. Every room has glass water bottles which you have to refill. I wonder how they clean these bottles? The neck is pretty tight. Great concept although not sure how sanitary. The front office manager screamed or spoke in a high tone to the staff looking for receipts - save it for a time when customers aren't around. OR talk softly to your staff in your office. BAR area: The POS System at the bar... not working & Limited wine selection. Evening lighting in the restaurant bar area - doesn't need to be full force. They preach energy efficiency and sustainability but don't practice it. Dim the lights! BILLING: Destination fees: not explained at the front desk, even if you dont use the shuttle, or the medites, you are charged AMENITIES: wading pool was closed, outside seating area was not accessible, the shuttle is by appointment (if you know about it), and the gym .. well just average hotel equipment. COFFEE: Is this coffee discrimination? not served or available in the lobby. They offer tea for free but you have to pay for coffee. The practice is inconsistent...One day, you get coffee in the lobby, one day in the staff office, one day the restaurant gives you a cup... and then suddenly you have to pay for it using a coffee machine located in the little shop. Staff aren't sure, and I asked and received different responses. Day 5 - they just started offering coffee in the lobby area, for a photo shoot only. Day 6 - you have to pay although if you are a Delta Airline worker, you get coffee for free. The restaurant response "let me look for some cups" one day. IN ROOM EXPERIENCE: The Mixpresso machines in room don't work 100% of the time, and pods are espresso pods. They have cute sipping cups which is all you get from the machine - a few sips worth. The clothes steamer works well in the room, the hair dryers are old and two died on me this week, the decorations are modern with wood like flooring. You don't get extra comforters, just the sheets and a blanket. Bathrooms are spacious. Bed is comfortable. Air conditioner / fan is loud. The rooms are vinyls wood and lift easily - they need to use better glue. They have carpet runners on both sides of the bed and weren't glued down straight, great concept, but when yo try to straighten them, the wood flooring comes undone. FRONT DESK STAFF: staff are not empowered, the response of "I don't know, I am new here, the staff called out and I cannot leave the front desk, or we don't have a shower cap or extra coffee pods or extra blankets", are just not customer service. On weekend the staff had her son playing on the computer at the desk. Adopt a "Get to Yes" culture here. HOUSEKEEPING staff: they apparently have two different groups, one that gathers towels and wipes down the room, and one that replenishes? The first few nights I did not get replenishment of cups or coffee pods, and was told that is not what I do.

Stayed here for two nights, picking this place as it was the least expensive of the "higher end"…read morehotels I was looking at. Very glad we stayed... Our las trip to Sarasota included a somewhat less-than-pleasant stay at an economy motel. I promised myself I would find something better - and luckily I did. Hotel Indigo is still a bit pricey, but as the saying goes - you get what you pay for, and in the case of this locale - you get a lot. The building looks very nice from the outside, there's plenty of free parking (a plus in my book) to be had, and you are greeted by a beautiful lobby, well furnished and staff that are friendly and accommodating from the moment we walked in. I will admit, we had some hiccups - I reserved a King Bed Room, non-smoking, and all they had to offer was a room with two Queen's - no big deal. I had the devil-of-a-time trying to get their small cappuccino machine in the room to work. They had someone come to the room and show me how to function it. Our keys stopped working after just a few hours - no problem, the front desk fixed it right away. I mention these as examples of the exemplary customer service we received - a breath of fresh air that I truly enjoyed. The rooms are very chicly furnished - you can get yourself complimentary water from a machine that offers not only cold water but hot, ambient, and sparkling - this was a treat. Checking was fast and easy, and checking out is as simple as dropping off your room cards at the front desk - no fuss. You really can't ask for more. We will be back to Sarasota in a month's time - this will be the place we stay without any hesitation, but certainly with a "reservation".