It's not really the hotel's fault but you used to be able to park on the street especially when…read moreoff-season, but no longer and that costs $27 a night. But I like this hotel. Staff is very nice This was the first time I've ever seen it raucous but a bunch of Navy guys were finishing up some training and all heading back to their respective bases so I understand but wow that lobby was loud and boisterous at 2200on a Thursday night. The lady at the front desk was great; I think her name's Amber. The valets were very pleasant too. I luv this hotel's proximity and easy access to the beach. And luckily the cacophony didn't reach the 4th floor

What a wonderful hotel! Stayed here for New Year's, and we will be coming back. First, the not so…read moregreat, our room did not have a properly working AC unit - it was hot even with it being in the 40s at night. However, the hotel did come 3x to fix, each time checking in periodically, and eventually we got a portable AC unit that worked wonders. The entire staff to the manager was so pleasant and accommodating (no rooms, sold out, or they would have moved us). Now on to the good, upon walking in, there is a bar with pizza (late night too!) and tapas. Wowowowow! Hands down the BEST spicy tuna tacos I've ever had - they were delicious, jam-packed, flavorful, and tasted so fresh. My husband got the Magic Beach Pizza called Sunburnt Surfer, which was cheese, pepperoni, and hot honey, spectacular. There is a roof top restuarunt and bar, which we went up for NY, but it was wayyyyy to cold. Location is close to the beach, walkable to the pier, there is a publix conviently across the street (you can walk) as well as other bars and coffee shops. Breakfast is the morning was good, typical eggs, waffles, fruits, oatmeal, etc., staff is super friendly too!

Fantastic spot right on the beach! Quaint place to stay and take in the beach air! It is a beach…read morehouse that has been converted into a hotel. I loved my room and it was completely ocean front. The lobby and breakfast area is small. So just take that into account. Private parking on-site. It is a homemade breakfast btw and was really good! Cookies in the lobby and a lot of southern hospitality! Many great restaurants in the area, a Publix all in walking distance! I highly recommend! The beach does get busy on the weekends and so does the traffic! Just be prepared for that!

We stayed there in 2018. Fell in love with my fiancé, and this hotel. The beach cats, the…read morecleanliness of the room, the ocean front view and the homemade/family feel breakfast made us never want to leave. I've been desperately wanting to come back but the prices aren't friendly for us. I've even tried to win in raffles to stay! :( Which makes me sad because they deserve our money. Make a point whenever we go to Vilano to visit the hotel just to reminisce. Honestly, it was such a lovely experience, if we could get married here we would! We love y'all and the staff! So happy to see you guys are still around - I know COVID was hard on every one.

Quirky motel with unique vibe. We needed a cheap place to stay but located conveniently. We would…read morelikely stay somewhere else next time but the Local was sweet. Our bed was comfy and the decor was fun. Nothing fancy but solid place to stay.

Very cute motel across the Bridge of Lions on Anastasia Island. It's PINK! Retro vibe. The room…read morewas adorable with vibrant floral paper. Equipped with TV, fridge, microwave. clothes steamer, hair dryer, and even a sleep sound machine. There is a hydration station in the lobby. There you will find a small table, and seating, coffee machine, assorted loose leaf teas, icemaker and water filling station. Also, a bathroom. The pool is private and we'll kept. Fun colors and flamingo floaties. Just a short distance from Historic Downtown St. Augustine. But also plenty of good restaurants and nice places for cocktails on the blvd. (Walking distance) So glad I found this place. Will be back for sure!

My mom and I were coming into St. Augustine for her birthday to see the Sing Out Loud concert, and…read morewanted to stay near downtown St. Augustine... but not close enough to be anywhere that felt haunted... The Voco was an ideal place to stay. It is a modern boutique hotel and about a 10 minute walk from downtown St. Augustine. Everyone we met on the staff was very friendly and accommodating. I felt ZERO ghostly spirits around and no bad juju, which is hard to find in St. Augustine, honestly. Everything was super clean and crisp-looking. It was quaint and quirky, but I enjoyed that about the hotel. It wasn't your run-of-the-mill hotel. The room came with a big TV, a very cozy bed, and a bigger-than-usual mini fridge, which was AMAZINGGG because we had made a pit stop at Buc-ee's for birthday treats and fun... I am obsessed with IHG's bathroom products. Their shampoo is incredible. And the room was pretty quiet- we didn't hear our neighbors. The bar area looked really tempting. We heard the breakfast there is realllllly good- unfortunately, we didn't have time to hang out at the bar or have breakfast. We did pop into the littleee convenience/shop area for a pint of ice cream which hit the spot after coming home from dinner. There is free covered parking below the hotel (and more parking available outside), which is super convenient. The gym looked nice. I love that they had laundry machines. The ice machine was always fully stocked and working. We had a great stay at Voco and really enjoyed our 3 days there. I highly recommend it and would stay there again.

We got a great deal on a last minute trip to St. Augustine. The set up is like a cute, boutique…read morehotel. You can tell this used to be something else and got renovated and re branded. From the reviews I see it was a la quinta. The lobby was very well done, a spacious bar, nice seating for breakfast. The check in was 10/10 - the hospitality, the dining recommendations, the directions. Honestly we felt like we were staying at a B&B, that's how much care the staff had for getting us settled in. The room, on the other hand, was dated and had an odor but we let the staff know and we were switched out immediately to another. The location was great - we walked into town, over the Bridge and explored all night. We came back over the bridge to dine later on but as long as you have good walking shoes on, you're good to go!

The room was clean and comfortable! The morning/afternoon front desk attendant could use some…read moretraining on being more friendly and accommodating. She almost made me feel like I was bothering her asking questions about the area and where to go! I had to pry answers out of her. The evening/night front desk attendant was very pleasant and helpful. She always had a smile and offered help on anything if needed. She was terrific. I choose where I will stay next time by the customer service offered usually. So I have to say your daytime front desk clerk put a bad taste in my mouth. Will not stay here again.

I'm here now, and if I could get another room/s for our families on such short notice, I would…read more This place is disgusting. Had to get the fridge replaced, no "do not disturb sign", my cat's tongue is softer than the towels, plus the towels are gray not white. I'm not blaming the staff. They are clearly understaffed. Hilton/Doubletree is responsible, especially at the rates we are being charged. We have a lot of rooms due to a family wedding. I could go on and on but I'll share pictures instead

I loved this hotel! As a Hilton Diamond member, I stay at a lot of Hiltons and usually reserve the…read morefive-star reviews for the super fancy hotels... This is a less conventional Hilton, and that fits very well within St Augustine, since there's nothing conventional about St Augustine either. We took a walking tour of St Augustine and learned a lot about this history of this hotel - the hotel has done an incredible job making itself look less Hilton-like and more like St Augustine. From the back of the hotel, you can barely tell that it's a hotel at all. In the valet area, they have relics of civil rights history native to St Augustine. As far as the rooms, room 140 is the place to stay. It's got a door that opens right out to the pool deck. It's a spacious room with large TV and a comfortable bed, and a great view of A1A, the horse and carriage rides across the street and the water. The location is right in the center of everything - St Augustine is a very walkable town, and you can get from the southernmost to the northernmost area with this hotel right in the middle. Plenty of restaurants and retailers in the neighborhood. The restaurant at this hotel was wonderful for breakfast - extremely friendly, efficient and internationally diverse staff made our stay appear joy. The lobby is attractive and the renovations they've done show true attention to detail. I look forward to returning next month after all the lights go up, since this hotel generally has some of the best holiday lighting in all of St Augustine. From a wonderful location, beautiful rooms, great service, reasonable pricing and sufficient amenities, this is a five-star experience.

We live in Ponte Vedra but decided to do a little staycation in St. Augustine and stay at this…read morehotel for one night. It is is the perfect location in downtown St. Augustine. You are within walking distance of everything. There are dozens of restaurants you can walk to within a few minutes. The hotel is nicely decorated on the outside to blend in with the historic look of the city. The hotel is very nice inside. I feel like we got the perfect room in room 140 because our room opened up to the pool so I felt like it was our own private pool. The room was very modern and comfortable. We had breakfast at the hotel restaurant and it was a very good experience. We also had a great view of the water.

My husband and I just stayed here and can't say enough how much we enjoyed our stay. From the…read moremoment we were greeted to when we left, the staff couldn't have been better. We spent time speaking with Fred, the owner and his sister Essie. What wonderful human beings they are. Michelle was the cook for breakfast and it' has to be, by far, the best buffet breakfast we've ever had at a Holiday Inn. The room was immaculate and parking was convenient. If you're in the area, stay here for sure, you won't regret it.

For Memorial Day weekend and wedding location nearby, the hotel was satisfactory. I like that we…read morewere able to park in a reserved free parking area with no difficulty. Beside it was a Publix where I got some food & drinks during our stay there. The hotel room was very small but we were able to get a room with a balcony and view of the heavy traffic town area. We managed to get around by using Lyft as transportation. The free breakfast was always a nice ammenity and the service was stellar. The room was clean yet the floors got easily dirty. It was a small walk to the beach and we enjoyed watching our first beach sunrise after so many years at Vilano Beach.

Thoroughly disappointing. No housekeeping. Room was nice but public spaces in the hotel look like…read morethey're under maintenance, but there's no indication that they are. Paint chipping, floorboards removed. Swimming pool is ice cold. Outdoor temperature 47° f. Pool still open. Free parking, a plus. This hotel is not convenient to historic St Augustine. Don't mistake St Augustine Beach for St Augustine Florida. They're two different places about 20 mi apart. I'm not saying St Augustine Beach is not a good place, it's just not a great place to visit in the winter. Prices here were significantly lower than in St Augustine.

We booked a contracted room with a guaranteed check-in of 4:00 PM and check-out at 11:00 AM, yet…read morewhen we arrived on time, we were told no rooms were available because management had granted too many late checkouts. We -- along with six other families -- were left waiting in the lobby for nearly two hours past check-in, with staff unable or unwilling to provide a realistic estimate of when a room would be ready. Simply stating that the hotel was at full occupancy is not an excuse -- it is a failure of planning and management. This situation reflects inefficient and lazy management. Late checkouts were clearly oversold without regard for incoming guests, and there was no urgency, accountability, or proactive communication. Guests were left in limbo while management avoided taking responsibility for the problem they created. For a Courtyard/Marriott property, this level of operational disorganization and disregard for guests is unacceptable. We will not be returning and would caution others to reconsider staying here if timely check-in matters.

Our family had the most amazing weekend here! It is one of the nicest hotels I've ever stayed at…read more The pool, the beach, the food, the service, the views. I could go on and on!!! From the moment we arrived, everything felt welcoming, clean, relaxing, and beautifully maintained. We truly did not want to leave! If you're looking for a relaxing getaway in St. Augustine, I highly recommend Embassy Suites by Hilton St. Augustine Beach Oceanfront Resort. We will definitely be back!

If I could rate zero stars I would. My husband and I checked in for 4 nights with an ocean view…read moreroom. The ocean view was a joke as you had to literally lean over the railing to see the ocean. Checking in the lobby was clean and valet was accommodating. Unfortunately that's the extent of good things I have to say about this hotel. Walking in the room had a musty smell. The bathroom was dirty with random hairs all over. There was no dresser or any way to put your clothing away except the 4 hangers. We called guest services and they said they would bring a dresser up. What they brought was a nightstand that looked like it was bought off Temu. After going back down to the front desk we were told that there are no rooms with any dressers and we could not get any additional hangers. Furniture was in bad condition and definitely not worth the price they were charging. The room was not cheap, but it felt as if we were staying in a Motel 6.

We just got here about an hour ago. First thing I wanted was a hot bath. Water was barely tepid but…read morestaff was able to take care of it and get us hot water. We stayed here for our 40th anniversary. Lovely property, room, comfy bed and great staff. Across the street from the bay you have sailboats and schooners . Great views from the Verandas. We ordered the breakfast in bed with mimosas which didn't disappoint. I had a huge piece of French toast with blueberry compote, ham, cappuccino. We're already planning our next visit.

We stayed here two nights on our way to our final destination. It was a great location being right…read moreacross the street from the water and a couple of blocks off the main drag to provide less traffic and noise. Our room was spacious with a nice king sized bed. Shower had room for two. We also had a bench on the deck outside of our room. I sat there and read the paper. I loved discovering a cat curled up there on our last day who was friendly and enjoying the morning sun. Breakfast was delicious with an egg bake and waffle our two days. With fresh fruit, bread board, juice, and coffee, there was more than enough to eat. They also hosted a social for the guests but the timing didn't work out for us to attend. It was quite the spread when we peaked in one night. We really enjoyed eating our breakfast outside on the large porch. The first day it was raining but we were covered so not an issue. The second day it was sunny and clear. Beautiful views of the water. The staff was fantastic and took care of all of our needs. Great stay!