We had a great experience with All About Floors and More! We needed new flooring but dreaded the…read moreselection and the process. We worked with Shannon Lee, who was very low key and low pressure, which made us feel very comfortable. She answered our questions and encouraged us to take samples home to see in our home lighting. We decided on a wood laminate, which was lovely, We had the installation " dream team" of BJ, Jonathan, and Mike. They were professional, efficient, and a pleasure to have in our home. Their installation was impeccable. We love our new floors and have already received compliments! We definitely will use About Floors for other flooring needs. Jackskonville, Fla.

Great serious company. I had them replace a carpet floor…read morewith vinyl planks on 8/21. The crew tore the carpet and installed the planks on top of the plywood floor. That crew wasn't the most knowledgeable or thorough. The floor looked great and I was very happy, but after 2 years the planks started to peal and break. This is what makes me give this company a 5 star review. I called them to inquire about fixing the floor under warranty even though at this point more than two years had passed. Bottom line is that they fixed everything at no cost to me. At first I thought they would only replace a few planks, but the guy they sent (Marcos) was super knowledgeable and thorough. He immediately assessed that there must be a problem with the sub floor. He took out the planks and showed me how the plywood was all but disintegrating at places. He made sure the job was done correctly this time, replacing the old (very thin) plywood with new 3/4 of an inch plywood. The floor feels now much more stable. He also told the company that we needed to replace all the planks. The company didn't bat an eye and approved the whole work. All at no cost to me. In my book that's A+ service. Everyone messes up, it's how you fix your mistakes that counts. The company stood up for their service and products. As a side note to Rick (the owner). You have a great employee in Marcos. I would have your other crew shadow him for a while or take some pointers from him.

We had Shane at Gator Carpet come out and measure the very next day! He was super responsive to…read moreanswer any question we had! He brought many many floor samples that helped up dial in on the color! It turned out perfect! He already had the color we wanted in stock and ready to go! He stayed in touch the entire time to ensure it was exactly what we were looking for! I would recommend Gator Carpet to anyone looking for tile carpet or hardwood floors in the Jacksonville area!

Don't ever do business with these crooks. They will poorly install your LVP flooring without a…read morevapor barrier in Florida of all places. And after the floors are installed like a DIY project, you tell them from day one there's been cupping and uneven dips in the floor all over. They're gonna tell you it's your problem and offer to correct it at your expense. Literally told me I would have to PAY THEM TO HAVE MY FLOORS DONE ALL OVER AGAIN THE RIGHT WAY. Shane is nothing more than a scammer. He came to my house and instantly saw how poor of a job his guys did and then later tried to blame the foundation of my home. A brand new construction home, might I add. Saying it's a moisture issue. But could never fully explain how it wasn't detected when they did a "moisture test that detected no high levels of moisture. He never addressed why if it was truly a moisture issue, shouldn't that be something that happens over time? Why would my flooring having cupping issues and dips/uneven floors from day one of the floors being installed? Being so naive, I thought floors had to settle. But nope. Just a horrible job from a janky business that doesn't take ownership of their mistakes. Just took thousands of dollars from me and blamed it on my house. Don't ever trust these people. Spend your hard earned money elsewhere.

Derrick was amazing! From the moment we stepped into the show room till our install was flawless…read more The price was good for the quality of work that was provided. This place is not here to make money off of you and they don't try to sell you something you don't want. Derrick ensured we were happy with the product we were choosing and even gave us lower priced alternatives as well. Overall him and his install team did a great job!!We will be contacting him for our next floor project as well.

Tyler and the staff did our carpeting and did a wonderful job. They always call back if you have a…read morequestion; so important! All the sales people and their installers work together as one team. My wife is not easy to please and she was very happy.

The team at lifetime flooring did our floors in our home in Jacksonville. Everything exceeded our…read moreexpectations. the team is professional, quality work and great pricing. I trust a company that has been around for a very long time and takes care of their clients.

I've been wanting to replace a lot of carpet spaces with tile and finally pulled the trigger for…read moreour master bedroom and closets. I couldn't be happier with the results. Greg stayed in touch through the process when I had questions with prompt responses and the office sent out a letter before they started the project with their staff and phone numbers. Highly professional. The installers themselves were kind when I was slightly micromanaging to ensure the house remained cleanish during their work. They take their time to properly prep the surface and while grouting. They did a much better job than our home builder! Excited to use them again when it's in the budget for the guest bedrooms.

The Carpet Tree on Blanding Blvd. has a great selection of good quality carpet. Excellent service…read morebefore and after the sale, during the installation and excellent follow up after completion of the install. Installers were on time and very polite. Moe and Mark were great to work with.

We are very disappointed with our flooring. The quarter round did not meet together. Then the…read moretransitions lifted. Now a year later the floor is cracking and lifting up in areas. We were told they would need to put more leveler under and new planks for over $2000.00. We believe the installers were highly incompetent and inexperienced.

Chris has an amazing guy for what would look good in your house. I like the fact that he's a…read morespecialist and sticks to what he knows. His crew showed up on time every morning. They cleaned up well after themselves. He was even able to help with a tricky transition to our room addition.

Chris and his crew did a Wonderful job putting in my LVP flooring. They made the process great…read more Chris went and picked up my flooring from floor and decor by the St Johns Town Center. I would use them again.

Excellent service, the installer Richard did top notch installation, I highly recommend them.read more

We needed 3 guest rooms carpeted pretty quickly for the holidays and had 5 crazy quotes from…read moredifferent companies. Finally found Floor Trader. Brian was so knowledgeable, helpful and patient. And Jason, the contractor that installed it was wonderful in every way also. We saved thousands and got a much better experience and product than we would have with another company. I cannot recommend or thank this company enough!!

had this business do my garage in Nocatee (new construction, less than 2 years old). I had trash on…read morethe side of my house for a week, they showed up at different times every day and I was luckily off work that week and was able to be there. Thatcher was the person I was coordinating with. He told me he could handle my water softener that was in my garage. He left the first day and I didn't have running water. He told me to wait until the next day which was not happening so I had to drag the equipment back and reconnect. He came back after the floors were done to reconnect (using my tools that he opened every drawer of my toolbox looking for) and he was unable to do it after 3 days of effort, and his grandfather and dad trying to help. He finally left after demanding extra payment for the softener which he left and it was still dripping water all over the new garage floor. Never came back. Never responded. I had to hire a company to come reconnect it and fix his terrible workmanship. The epoxy has a yellow tint and debris that is stuck in the epoxy topping. The floors are not the quality that was advertised. I also blew up on me when I told him I didn't want to be charged for the softener bc it was being done unprofessionally. Don't use this guy/company. He is unprofessional and if you want your garage done right, find another company. His website says 100% satisfaction guaranteed. I am not satisfied and would never call him back to fix it.

By far the best flooring business in Duval county. The did an exceptional job with my garage and…read morewere great to work with. They catered to all of my specific requests and have the best prices I've seen.