Bought my wife a newer Rav4 with low miles here at a good price. I hate buying cars, and I hate…read moregoing into car dealerships. Generally, I'd rather scrape my gums on the nearest curb than go through the exercise of buying a car. These guys break the stereotype- they're easy to deal with and have good cars at good prices. I was totally happy with my purchase and even happier that I didn't spend a night in jail from trying to punch out a car salesman. Win, win, win. If they have what I want when I go to buy my next vehicle, it's on.

From the owner: About Us Since 1987 Ludlow Auto Sales has been a name you…read morecan trust for a quality pre-owned car, minivan, or SUV. We are a family owned and operated independent dealership and are here to satisfy you the customer. We do not have the high overhead that the large franchise dealers have and we pass the savings on to you. All of our vehicles are 100% serviced and inspected prior to delivery. We sell clean quality late model pre-owned vehicles that are 2-4 years young and have low-average mileage on them that are former program/lease vehicles. We offer free registry & insurance service in MA and CT. We will provide a free Carfax report for any car in our inventory. We promise a no-hassle and pressure-free approach with all of our potential customers. We also have a rental fleet of vehicles that we rent locally and have low daily, weekly, and monthly rates. We also offer free loaners should your car need warranty service. Please stop down and I promise you will be treated like family. We are

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

Best sales team in New England ! Friendly,fast, clean…read more,honest and knowledgeable. I have never had such a wonderful time purchasing a vehicle. I highly recommend Pafumis auto sales

Saw a 1 picture Caddy Platinum. Searched it down, finally found this dealer. Can't get on actual…read moresite, and can't access the (average) 25 pics available from every other dealer. After so much work to get to anything in the first place, I read all of your reviews, and THANK YOU ALL!! Signing off of this note is as close as I'll ever get as I turn and RUN!!!

Joe lied about conditon of Town Car. Car had been badly wrecked and car panels/doors are not…read morealligned and scraping, trunk does not work, leaks water inside, 2 wheels cracked, console broken, steering off /allignment problems and possible frame damage....IT DID NOT EVEN HAVE A OIL DIPSTICK !! I do not know how someone could survive very long treating customers with such deceit. I am a senior disablked Veteran on a very low fixed income and this will most likely be my last car. I would like to drive the car in comfort as a Town Car should be but rather feel like I am driving a wreck.

I had been saving up to buy a car for a while now and wasn't going to settle on anything less than…read morewhat I loved. I had gotten my first car from FDR Auto when I was about 16 and had no issues with it, it was even still running when I decided I needed to upgrade. I had been coming to FDR Auto for about a week before purchasing a car. Everyone I talked to and worked with was professional and devoted to customer satisfaction- Ozzie, Joey & of course Frank. By the time I finally made up my mind on the Jeep, I figured the staff would be annoyed with me and anxious to make a sale. But not these guys, they were patient and we even had some jokes at this point. I never felt pressured to buy a car by anyone here. In fact, they even told me to go home and think about it and that they would give me a call if anyone else seemed interested in the same car I had my heart set on- which I thought was pretty awesome! Upon purchase, they made sure the car was ready to go, polished up and plates on for me! I would recommend this place to anyone, they're awesome people with good intentions! And they even do oil and tire changes with unbeatable prices! Thank you everyone for all your help and patience! I love my Jeep!

Bought a Nissan Sentra there took it to get expected and didn't pass so brought it back to them and…read moreit passed for some reason. Already had to replace rotors/brakes Less than a year having this car already to put $4000 into the car and didn't even pay it off yet. The front strut and control arm had to replace plus cross member engine frame to the axle. I honestly hate this car. Right when I drove it off the lot it already gave me problems. I wouldn't go back there. Yes the cars are cheap but not good quality.

You can't go wrong with Lia Toyota of Wilbraham! It's truly the best dealership in Western…read moreMassachusetts. With a fantastic selection of both new and used vehicles and an excellent sales team, there's no need to look anywhere else. We visited three other dealerships before deciding on Lia Toyota of Wilbraham, and unlike our previous experiences, they prioritize a customer-first approach. Our sales representative, Sharif Bilodeau, provided us with five-star service and was incredibly patient, especially since we were a bit overwhelmed by our unexpected car replacement purchase. He even worked with the finance team--shout out to Richard Greenaway!--to secure a better car loan rate than what we had from our bank. If you're searching for a sales rep who will go above and beyond to meet (and exceed) your expectations without being pushy or trying to upsell, I highly recommend asking for Sharif. You won't regret it! Thank you, Lia Toyota of Wilbraham. We look forward to our next car purchase!

WOW. I sincerely wish I had read these reviews before I bought my used Prius from Lia 2 weeks ago…read more 100% instant and total buyer's remorse, and I get a consistent vibe from reading through these reviews. I had a 2021 Prius AMD LE that was the perfect car for my needs, and it got totalled in January with 127k miles on it. I just wanted as near as I could get to an identical replacement. Lia listed a 2022 - same car, same color, same trim with 97k miles. It was listed at what I thought was a decent price considering the mileage. It was listed as 'Clean Carfax - no accidents reported'. A quick walkaround on a snowy day and there was nothing that stood out beyond normal highway chips and scratches. All good. I gacve a deposit. Before I even got out the door, I had a sales manager sit down and explain that it was the last day of the month, and she was a couple of sales short of making their quota - they were going to miss out on their monthly bonus. It would really mean a lot to her if I'd just sign the paperwork right there and finalize the sale. I told here I needed a day and wasn't going to rush this. I'd be back tomorrow. 2 hours later, I get a call from another sales person asking if I would interrupt my dinner with my elderly parents to get these e-docs signed within the next 15 minutes before they closed for the day. I did not. I went to the dealership the next day to take care of it. After I picked the car up, I noticed that there was a repair to the driver's door. Not even a very good one. It's noticeable when the light is right, and easy to miss if it's cloudy or wet. I called the sales rep (Shawn) to say how unhappy I was about this - I didn't know I was buying a damaged car. His response was 'Oh, I thought you saw that. There's really nothing we can do now.' Seriously? My old car would average 52~ MPG. It would range from 50-56, depending on conditions. I had said this was the single biggest factor in my wanting this car, as I drive ~1200 miles / week. The new car has been averaging 42 MPG. Quick math.... that's an extra tank of gas for me every week, which adds +$100/month to the cost of this car. Within a week, my tire pressure sensor light went on, and I stopped to put air in. When bent down, I noticed that all of the body panel clips in the wheel well were broken. On both sides in the front. Then, as I'm walking around the car looking carefully, I realize that the whole front bumper has been painted. A close match, but not right. Clearly masked under the edges of the wheel well. It's rained a lot in the past week. Every time it does, all the windows fog up inside. Makes me think there's something up with the door seals. I'm super-frustrated at this point, as the only reason I went to a dealer in the first place was that my last purchase experience when I bought the 2021 vehicle (at McGee Toyota in Putnam) was AMAZINGLY good. I simply wanted a similar experience, and Lia is right between home and work. So anyway, I buy the CarFAX report, and see 2 accidents listed. One to the driver's side, and one to the rear end. So, aside from what I know about, apparently, there's more that I haven't even found yet. Awesome. Like I said.... all I wanted was a hassle-free experience and a decent solid car. This has been a nightmare. Caveat emptor, for sure. My mistake. I feel like an idiot for trusting them. I did see that several other people had bad experiences, and I saw Riley Campbell's (General Manager) direct extension listed here. I left him a voicemail first thing this morning asking to get back to me, and I called twice back and asked for him before posting this. I've not received a call back, and he was unavailable both times I called the desk. I expect zero resolution, but posting in hopes of helping someone else avoid a similar fate.

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)

This shop is amazing. Brought my truck in for repairs and I'm absolutely thrilled with the results…read more Everyone is super nice and friendly. My truck looks amazing. Would definitely recommend them to anyone who needs auto repairs done. They definitely went above and beyond.

One of my vehicles got scratched up to the point it couldn't be buffed out. My insurance company…read morereferred me to Robert's for a review and quote. They made the process super simple. All the damaged panels had to be repainted. They handled working with the insurance company and really made it easy for me. They quoted a full week for the work and it was done in just under that. The quality of the work they did was top notch. I would highly recommend them!