Great dentists with open availability! I knew i had some cavities and was kind of scared about my…read moreappointment since i haven't been taking care of myself or my teeth. For whatever reason, dentists in myrtle beach are booked out INCREDIBLY far in advance (i called in june 2024 and their next available was july 2025). Waterway dental was able to get me an appointment within 10 days of my call for request. They were really kind about not shame-y about the work that i needed done and were also able to get me booked in appointments very quickly to fix what needed to be fixed. Overall, VERY happy with my appointment today and while i'm not excited about the work that's scheduled, i'm no longer scared of it which is a win for me!

Called and made an appointment more than a month in advance. The office called me to get my…read moreinsurance information. I get to my appointment on time and was told my insurance was out of network and I would have to pay for the visit. I took a half day off work for this. Training is essential. Don't waste people's time!

I had repair work that were the best the doctor and staff. I would highly recommend them.read more

I always get excellent care, friendly, respectful staff, Always on time, just can't be better!read more

The woman at the front desk (Yan or Yang) has the worst customer service. Very blunt and when she…read moreis trying to be nice, it comes across as painfully fake. What a shame to an otherwise nice office.

Do you believe in Angels ? I am proud to share the good…read morenews to the world that my life has been touched...we are reminded that God is alive and he puts certain people in our lives for so many reasons that we can't fully understand... Ross and Munn orthodontics is the place where I went to get my braces. 11/12/15 was the day when my life was truly blessed by so many wonderful people.... Doctor Munn Doctor Ross Beverly Hall Carrie Ray Julia Robin April Jeannie LuLu They are my angels and I'm thankful for God allowing this miracle to happen... Doctor Munn and Beverly greeted me with such kindness...their experience and knowledge is unmatched... Beverly is the coordinator and team leader who keeps everybody happy and organized.. Doctor Munn uses his gift from God and changes lives by putting braces on his patients... Carrie Ray is the Angel who put my braces on with doctor munn... she is perfect....the tone of her voice is gentle and her touch is gentle... she knows every detail about her job...we talked in great depth about life and it's my honor to have her as my friend....she is beautiful from the inside out. She is very healthy physically, mentally and spiritually... Carrie Ray is extremely educated and skilled yet has the most loving heart......there is no one like her ! Doctor Munn is awesome.. I felt no pain while my braces were being put on.....he explained everything slowly and wanted to make sure I was comfortable. Beverly Hall is another angel that truly cares about me. We talked so much about my personal life and if I ever need someone in my corner - it's Beverly without a doubt. I will always be grateful for having such a great friend...I believe that my mom in heaven sent Beverly in my life to protect me and keep me happy...she is the reason why I believe in angels... Robin took my pictures and digital scans of my teeth. She is so calm and is well liked by everybody ....she was so happy for me. God bless her for being kind and loving to every person who she meets.. I'm so proud to know her... April and lulu are the angels who greeted me with such kindness and respect..they are so nice.. they are a true reflection of this office... Julia and Jeannie also work with doctor munn... they deserve to be happy and healthy because of their beautiful heart....they were so happy for me about this new journey that I'm gonna be on.....I am so thankful to have them as my friends...My life has been blessed by knowing such AWESOME internally beautiful souls- those beautiful souls are Julia and Jeannie- thank you for being so special. Doctor Munn and Doctor Ross and the rest of the team are angels...what a blessing it is to know them. Thank you Lord for allowing such beautiful people in my life.. thank you Doctor Munn for being my angel I love you all very much , Timmy

This is the best dental office I have ever used. Check-in is quick and easy. The dentists are…read moregreat and the hygienist is exceptional. Their accounting/payment options are great. They actually give you a print-out that shows what insurance pays and what you pay. Great staff and facility!

Had the worst cleaning in my life at this office. The technician polished my teeth first, which was…read morenew, but in the chair and out in 20 minutes and I did not get what I was expecting. The office manager was indifferent to my comments, which proves it's the whole office and not just the technician. Lot's of options, keep on looking in the area.

I was very pleased with my visit at The Mill. The offices at Carolina Forest were clean and well…read moreequipped. The staff personal we're friendly and knowledgeable. I was there for a cleaning as a first time patient. Their charges were in line with other dental offices. I would remind you to be alert to upsales. Seems like that practice is growing among dentists and other services. No problem. Just remember why you're there. It's okay to reject services you hadn't planned on.

I contacted the medical center several weeks prior to my appointment to confirm that my insurance…read morewould cover the visit, aside from my required co-payment. I was specifically assured by the staff that they accepted my insurance and that the services would be covered under my policy. On the day of my appointment, the visit went well, and upon checkout, the receptionist again confirmed that everything had been processed correctly and that I was only responsible for my co-payment. Based on these representations, I left the facility with the understanding that my financial responsibility had been fully satisfied. Approximately one month later, I received an unexpected bill in the mail stating that my insurance had not covered the full amount of the services rendered. I immediately contacted the medical center for clarification and was informed that the charges were not fully covered by my insurance after all. Had I been properly informed beforehand that the services would not be covered as represented, I would have had the opportunity to make an informed financial decision regarding the appointment and treatment. Instead, I relied on the information provided by the medical center and proceeded under the reasonable belief that the visit was covered except for my co-payment. As a result of the inaccurate information and representations made by the facility, I am now facing an unexpected financial obligation that I did not knowingly agree to incur.