Molar crown number 31 fell out today while flossing. I called several dental offices in the Myrtle…read moreBeach area with no avail until I got a hold of Dr. Butler's office at Dunes Dental Associates. Inga answered the phone and got us in right away! So thankful for the great and fast service.

From the owner: Myrtle Beach Dentist - H. Eugene Butler, III, DMDDunes Dental Associates - General and Cosmetic…read moreDentistryWhen you visit our office, your smile is our top priority. Dr. Butler and our entire team are dedicated to providing you with the personalized, gentle care that you deserve.Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs. This website is a resource we hope youll find both useful and interesting.

My appointment was at 9:15 a.m., and I arrived early at 9:05 to fill out the paperwork. At the…read morefront desk, a guy told me the X-ray and exam would cost $290, and he repeated it several times. However, when I was taken to the room, the assistant said it would actually be $309. When I asked why, she said, "It's just a $10 difference," which is not true -- it's $19. I told her I would be paying cash (no insurance) and that I didn't appreciate the price changing before we even started. She said she would go check the price and never came back. After 40 minutes, I went out myself and found her just standing there. She said they had increased the prices and that the front desk "didn't know." Then the doctor, Robert Huggins, came in and said prices were higher because I made the appointment "a month ago." That's not true -- I scheduled it three days before. He apologized and agreed to honor the original $290 price, and even said he'd do it for $280. He gave me anesthesia at 11:10 a.m. and said he would start in a few minutes. But he didn't come back for almost an hour -- until 11:55. By that time, the anesthesia was already wearing off. When I told him this was unacceptable, he said, "You're right, I should've told you to come next week, because I'm too busy today." Then he gave me two options: he said he could either start right now and finish everything in 15 minutes, or reschedule me for another day. So basically, after sitting in that chair for three and a half hours, hungry, numb, and ignored, he suddenly decided my treatment could be rushed in just 15 minutes. That's not normal, and it's absolutely unacceptable. Even though it was an emergency for me and I decided to let him fix the tooth that day, I left the clinic completely drained and disappointed. No one offered water, no one apologized. At the end, he gave me a $50 discount, and I ended up paying $618 in total. I will never come back to this place again -- and I don't recommend it to anyone who expects respect, honesty, and professionalism

I don't remember his name but he's fixed my front teeth today , a bit wait for my on time…read moreappointment but just worth the wait . He did a fantastic job ! Highly recommended!

My family and I had a great experience at this dentist office! The staff was very friendly and…read moreprofessional. We will be making this our permanent dentist office.

Top Notch dental care. Friendly staff and Doctors. The Doctors really do care about you and your…read morehealth. I really enjoy the atmosphere they have in the office.

Horrible experience from start to finish. The administrative staff is unbelievably rude and…read moreunprofessional. When you call, you almost always get an answering machine--and no one ever calls back. On the rare occasion I actually got through to a person, I explained that no one had returned my calls. Instead of helping, the woman on the phone flat-out called me a liar and insisted someone had called me "numerous times," which absolutely did not happen. That alone was enough to ensure I'll never return. The dental side isn't any better. You never get the same hygienist, even if you specifically request one. There seems to be extremely high staff turnover. The same goes for the dentists--you never see the same one twice, which makes continuity of care nonexistent and confidence in treatment very low. Overall, the customer service is terrible, the office is disorganized, and the experience is frustrating and unpleasant. There are plenty of dentists in Myrtle Beach--do yourself a favor and choose literally any other one.

Have been coming here for a while Everything was ok at first…read morereally liked my hygienist I was overcharged several times On my last visit I was 10 minutes late due to traffic I called ahead but kept getting voicemail When I arrived I was told since I was late I would have to reschedule I drove 1 and 1/2 hours to get there That was my last visit to this dentist

Love Dr Steppe. Hes kind& gentle. I feel 100% confident in…read morehis care. Hes saved numerous teeth that another dentist said I need pulled. The entire staff is professional, helpful in scheduling & dealing with the insurance company. You receive a treatment plan with estimated cost PRIOR to the treatment with NO hidden cost. Dr Steppe us wonderful, the staff is terrific & the facility is new, beautiful & clean. I especially like the bird feeder outside exam room. Fun to watch the birds & distracts from being at the dentist. THANK YOU Dr Steppe & staff for taking GREAT care of me & my family!

I have found that they will claim to do services that you do not receive and that you did not…read moreapprove. When you dispute the claim they said you should have known what we were doing instead and approve plan of treatment with your insurance company. Beware of businesses that provide that sort of care.

First off I would Like to start by saying I have Been at LRMC in Carolina Forest for many years,…read morealot of the staff is amazing but there are many including Doctor's who don't truly care about there patient's I know cause it's happen to me time and time again, Until i meet Doctor Sydney she is amazing, I would not trade her for the world. She takes her time to learn her patients, there needs, what's best for them and is always there to help them through it all, She doesn't just throw you away or anything.. she is always there for you.. So if your ever looking for an amazing doctor I would 100% recommend Dr. Sydney at LRMC in Carolina Forest. if I had to rate her from 1-10 she would be a 100.........I am her Patient my name is Mollie

Awful..my husband waited 3 weeks after his chest exray to find out that he had pneumonia. Gave him…read morean antibiotic.. said come back 5 weeks later for another chest exray to see if it's gone. Now is going on two weeks and no call with results. This place is incompetent to say the least. A person could have died by now.

Grand Strand Family and Esthetic Dentistry at the Myrtle beach location is not an office I'll…read morerecommend to anyone! I've had a horrible experience all 4 visits l've attended. Walter J. Machowski jr is indeed prejudice, he's been extremely rude and unwelcoming every visit. He's careless, remorseful, unapologetic, and inconsiderate of how he treated me. Im disgusted with him and how he treated me as a patient, and don't plan on returning to that office ever again!

I am super impressed they are going the extra mile on a follow up I did not expect that. I just had…read morea new hygienist super smart young lady.