There are inherent risk when traveling no matter the distance and I've found the difference between…read moredisaster and disappointment can be just a minor setback depending on how you address it and of course having an understanding that life is going to throw you a few curb balls now and then. I try and put things in perspective, I think challenges and adventures are one in the same especially if you keep a cool head and figure it out. Flat-towing my 2004 Jeep Wrangler behind my RV is a piece of cake but it does require preparation and some thought to do it safely, since each vehicle is unique and requires a number of procedures to protect people and property and when something goes wrong it's important to find the root cause and take corrective measures to prevent it from reoccurring. My most recent adventure and what got me here at Merrell's Automotive is somewhat puzzling although there are a few theories, one is that the front tire on my tow vehicle failed while dragging it from Louisiana to the Gulf Coast of Florida, fortunately it didn't complete fail and I made it safely to my destination. The second theory is that I overlooked something and failed to completely unlock my steering before hitting the road, this is not something I want to admit but it's a consideration that I have to address and make adjustments, maybe I need a checklist, maybe the entire process is too complicated to keep mentally I'll definitely reevaluate my preparation and figure it out. Fortunately Merrell's Automotive is located less than 3 miles from the campground, a quick call put my mind at ease, I dropped in and the staff treated me like an old friend. They quickly went to work and swapped out the bad tire with my brand new spare and of course offered an experienced explanation of why they felt the tire failed and it was similar to my second theory unfortunately, but hey it is what is it and I was in and out in less than 20 minutes. I really want to say thanks to the entire staff - their professional and friendly service made the experience much less painful and the care they showed my rims and tires is so much appreciated. I wish I had this caliber of automotive repair shop near my home. Once the repair was completed the total out the door price was only $10.00 (what only $10.00 am I back in Mayberry at Wally's Filling Station)? I certainly couldn't leave without buying lunch for the attendant since lunchtime was fast approaching, I know he appreciated that as much I appreciated his help and his attention to detail. I hope you never have an emergency like mine but if you do I hope you find yourself here...

Top notch work! Excellent customer service…read more Accurately diagnosed the problem! Honest, quality work at a fair price! We were towing our camper to St George Island when our " check engine" came on.(oh no!). Stopped at auto zone to have the code read. Found Merrell Automotive in Carrabelle, checked the reviews and stopped. Got in a couple days later and our problem was accurately diagnosed and fixed with quality parts and we are super happy campers! The truck runs GREAT!! DEFINITELY RECOMMENDED!!!

This little place was a God send! We had just gotten into town for vacation and got a flat. We went…read moreto Ard's and they had us fixed in less than half an hour!! The staff is awesome! The young man who did our tire repair also was able to fix our jack that gotten stuck. We didn't know how we were going to get it out and he had it done in no time. I highly recommend this place. Take care of our local businesses. They need our support!!

We were on a road trip vacation and picked up a nail in a tire and started losing air pressure…read morepretty quick. We were lucky to find Ards. 10 minutes and $10 (really) we were one our way again. The staff were so nice and accommodating. No up- selling, just found the nail, pulled out the tiny sucker and patched the hole. And they even recommended a lunch spot with fresh oysters!

Been going here for 5 years as looking for a jeep person. polite, efficient. one time even made an…read moreart when dealer part was not available. would not go any place else. Will not do work that is not needed. So honest!

We had a 6 hour drive from GA to Cape San Blas and our car started to overheat. We thought we just…read moreneeded coolant, but the next day it overheated again and realized there is a leak somewhere because all the coolant had already drained. I did a quick google search for nearby mechanics and BJ's came up. And since the first phone call, we have received nothing but excellent customer service. We had it towed first thing the next morning and our car was ready the following day. Being a mama with 2 babies, we really needed our car to get around (and to get home by Saturday). I was worried we were going to need to extend our trip or get a car rental. I appreciated how fast they got us in and out. And our car is running perfect!

Great tire shop with a great owner in Mark Ferguson. Prices for brand name tires including trailer…read moretires was a huge selling point for us. The fact they had the new Goodyear Endurance trailer tires was awesome since we had a boat trailer in desperate need of tires and the Endurance was highly recommended by boat shops. Hurricane Michael has put thus shop down gorbright now but when its back up and running as owner has indicated he will be back in Spring if not sooner

On vacation in Port St. Joe, found a metal object in the tire. Went to St. Joe tire first thing the…read morenext morning and they fixed us right up in about 30 minutes for only $20. Awesome

They went above and beyond to get us four new tires to fit our suv to get us on the road so we…read morecould get home! We had 329 till we were home and they had to send a carrier service to get our tires! They were a life saver for sure!! Always had a good experience with Discount tires in the past but being out of town and in desperate need of tires they were the best!!

I have used Discount Tires in the past. This time, I bought a set of tires and a week later the…read morevalve on one went out, leaving me stranded in the middle of nowhere with two small children. After a couple of hours I got someone to help me put on the spare. I was hoping Discount would comp me road hazard on these tires since my confidence in this set is kaput. But they couldn't spare the 40 dollars that would cost. I will not be using this company again.

The young man that helped me was terrific. I'm at a state…read morepark way out on an island & my truck had low oil pressure. This company picked up my truck and found a repair shop for me. No other repair shop could work on my truck. Brendan went above & beyond to help get this issue taken care of. There needs to be more young men like him. Willing to do more. Thanks Southern towing. Keep up the good work

Highly recommend! Helped tow car to service center and back…read more Easy to work with, dependable, respectful, good communication.

Absolutely wonderful service!! The place looks brand new!!! Gray customer service. They even stayed…read moreopen later just to complete the work!!! They offered me competitive pricing on 4 new tires mounted, balanced, and aligned.

Love a business that always remembers my name. Great prices! Great service! Thank you!read more

I stopped by early Saturday morning to see about getting my tires rotated and two front shocks put…read moreon they told me they could do the tire rotation, but they cannot do the shocks because they close early. I was like I have the shocks they don't take long to put on, the guy rudely said sounds like you got it figured out

People were nice, they got me in right away, which was also great. But the brake job they did was…read moresubpar at best. Following the brake job they did on my wife's car, the brakes continued making a noise, so I took it elsewhere. That's I learned Downtown Automotive Repair failed to torque the bolts holding my brake caliper in place. So one bolt vibrated out while driving 2 weeks after they "repaired it" and the other bolt was begining to unthread itself (hence why the noise started). In my case they botched a very simple/ straight forward repair. They might do good for simple stuff like tires, but I wouldn't trust them with any major repair, and definately not for something as important as brakes. They are nice people though, so I think their heart is in the right place. I just think they are essentually a tire shop that occasionally does "other stuff." Which struck me as odd because their was a race trailer/ hot rod parked out back of their shop. So somebody there knows how to wrench (owner?), but definately not their shop employees . . . hopefully they can turn things around, because they seem like nice people, and I prefer supporting local businesses.

I recently replaced my rear shocks with Jim Wells. They came recommended by a friend. Overall, my…read moreexperience was great. They were honest, did a good job, and finished within a reasonable amount of time. They are conveniently located close to downtown.

I first tried Jim Wells Tire Center a few years ago when my tire slowly went flat. They plugged my…read moretire for no charge, and I told them I would buy my tires there from then on! I'm glad I did. They are knowledgeable, courteous, and professional. I trust them with my Tesla, and I love the shop dog Benji! The waiting area is comfortable, and their prices are good, too. I highly recommend Jim Wells Tire Center!

Great job. Fast service in oil change. They are friendly and efficient. I was surprised at how…read morequick the service took.

After my tire popped on I-10, I was thankful to have ended up near big bend tire. I was recommended…read moreto the business by some locals in the area. They were busy but were still able to help me get on my way by replacing my busted tire and even helping me get an idea on the health of my other tires. The whole situation was very scary and stressful, but the staffs kindness and willingness to help made the situation easier to manage.