There are inherent risk when traveling no matter the distance and I've found the difference between…read moredisaster and disappointment can be just a minor setback depending on how you address it and of course having an understanding that life is going to throw you a few curb balls now and then. I try and put things in perspective, I think challenges and adventures are one in the same especially if you keep a cool head and figure it out. Flat-towing my 2004 Jeep Wrangler behind my RV is a piece of cake but it does require preparation and some thought to do it safely, since each vehicle is unique and requires a number of procedures to protect people and property and when something goes wrong it's important to find the root cause and take corrective measures to prevent it from reoccurring. My most recent adventure and what got me here at Merrell's Automotive is somewhat puzzling although there are a few theories, one is that the front tire on my tow vehicle failed while dragging it from Louisiana to the Gulf Coast of Florida, fortunately it didn't complete fail and I made it safely to my destination. The second theory is that I overlooked something and failed to completely unlock my steering before hitting the road, this is not something I want to admit but it's a consideration that I have to address and make adjustments, maybe I need a checklist, maybe the entire process is too complicated to keep mentally I'll definitely reevaluate my preparation and figure it out. Fortunately Merrell's Automotive is located less than 3 miles from the campground, a quick call put my mind at ease, I dropped in and the staff treated me like an old friend. They quickly went to work and swapped out the bad tire with my brand new spare and of course offered an experienced explanation of why they felt the tire failed and it was similar to my second theory unfortunately, but hey it is what is it and I was in and out in less than 20 minutes. I really want to say thanks to the entire staff - their professional and friendly service made the experience much less painful and the care they showed my rims and tires is so much appreciated. I wish I had this caliber of automotive repair shop near my home. Once the repair was completed the total out the door price was only $10.00 (what only $10.00 am I back in Mayberry at Wally's Filling Station)? I certainly couldn't leave without buying lunch for the attendant since lunchtime was fast approaching, I know he appreciated that as much I appreciated his help and his attention to detail. I hope you never have an emergency like mine but if you do I hope you find yourself here...

Top notch work! Excellent customer service…read more Accurately diagnosed the problem! Honest, quality work at a fair price! We were towing our camper to St George Island when our " check engine" came on.(oh no!). Stopped at auto zone to have the code read. Found Merrell Automotive in Carrabelle, checked the reviews and stopped. Got in a couple days later and our problem was accurately diagnosed and fixed with quality parts and we are super happy campers! The truck runs GREAT!! DEFINITELY RECOMMENDED!!!

Warning! Stay away from this business!…read more This business is a joke when it comes to timeliness and competency. And I'm not just getting on here to complain. I've been a Yelp Elite for 10 years and have over 900 reviews. I called Ron around 9:45 PM when our serpentine belt broke near our Condo. Ron answered and said even though he was not available, he would send his right hand man there and he'd be there at 8AM sharp. I sent the car model/VIN so they could get the parts asap before heading our way. Great, I thought! The reviews were right. Now this is where things stopped. I called at 8. I called at 9. I called at 10. Ron's so called "right hand" wouldn't answer my calls or texts. I kept calling Ron and he kept assuring me that the guy was going to show up. 11 o'clock no answer. 12 o'clock no answer. 1 o'clock no answer. 2 o'clock. He finally answered the phone and said he would be on his way shortly. The guy finally showed up at around 3:15 PM to work on the car. We had spent the entire day waiting for him to show up instead of enjoying our last vacation last day of vacation. Little did we know this was just the beginning of all of the issues we would have with the car. It was the serpentine belt. But when the guy went to lift the car, he jacked up our Honda pilot via the oil pan. Anyone with a brain would know that an aluminum pan is not going to hold the weight of a car. This immediately resulted in oil spilling out of our car. He was unable to find a replacement pan for us so he had to use some sort of epoxy sealant to seal the crack that was in the oil pan and we kept our fingers crossed that we would get home ok. There was no apology for this added damage to our vehicle and there was no Compensation for the damage they caused. And when we got home, we had to spend almost $800 getting the oil pan replaced because of the incompetence of this company. This company is a sham and takes advantage of people who are out of town and needing their vehicle fixed in a timely manner. He charged us $500 to replace the serpentine belt. Avoid. Avoid. Avoid.

I've hired Ron over the last few years to do various jobs. Mostly he did fine work for a…read morereasonable price. This week I hired him to do 2 jobs on my wife's vehicle. I asked him for an estimate before buying the parts, but he didn't offer one. When he got to our house to start I asked again for an estimate, to which he replied "I'll be fair ". When the job was done, 3 hours later he asked for $400. I was shocked, but paid him anyway. That's about 135/ hr. In my view, that's a lousy way to do business-especially when dealing with a repeat customer.

Just bought an older vehicle and needed a pre-purchase inspection... called them and they had me…read morebring my car in the next day. Called me within a couple hours and had the report ready, pictures, everything...didn't try to sell me anything extra.... Very honest people.... It's hard to find a really good reputable auto center... I am so glad that I found this place, they are going to be my go to auto shop!!!

Used 'em for years- My Toyota Sub'y and Malibu. Gives estimates and advice. What is needed and…read moremaybe what's not for a high mile grocery getter. Once fixed, never had to return.

Great owner/operator…read more.. Great technician, honest, reliable and reasonably priced. Highly recommend!

From the owner: Locally owned and operated small business S&E Vehicle Repair offers mobile automotive repair in the…read morepanhandle area. 10 years experience in private and dealer settings. We repair and offer vehicle diagnostics, suspension, brakes, A/C, electrical, aftermarket, exhaust, cooling system, timing, and more services. We come to you! So call and get a quote today.

One day last week I was driving from Apalachicola to Port St. Joe to have my companion dog of 14…read moreyears put to sleep. It was pouring the rain and my tire light came on. I thought, how could this day be any worse? I went to the vet and he took care of Toby with great care and understanding. I was in tears when I got back in my car. I knew I had to take care of the tire issue and went to BJ's at 4:30 in the pouring rain. I got there and they were busy as always and I pulled up and got out and approached two of the young men who work there. I couldn't even speak but finally got the words out about my tire light. One of them said, "I am so sorry for your loss. May I have your keys?" He directed me inside and said they would take care of checking the tire. Fifteen minutes later he came to tell me that there was a small screw in a rear tire and that it was already plugged and back on the car which was being brought around to the front entry. Surprised with the care and speed taken with my situation, I asked what I owed. "Not a thing", he replied. I have always been pleased with service at BJ's but on this occasion I was overwhelmed. I am blessed to know the kind of people that work in this business. To be good at one's job is one thing. To be caring and concerned with the needs of your customers - a whole different level!

Rick the service manager was dedicated to resolving our truck issues and went above and beyond to…read moresecure warranty overage

Bottom line do not trust a mechanic that runs under the table…read more he pretends to be running fully legal but is not! the price he gives you will not matter, because when he is finished messing up your vehicle. he will charge double and then tell you he will not provide any proof with receipts or a ticket. but don't worry, a bunch of the community and myself are dedicated to making sure he is held accountable! just don't use this shop and save yourself money and problems.

Not worth taking your car here. He lied about knowing how to do a proxi alignment then says he…read moredoesn't have the programs once the car was there. A scam artist if you ask me. then charged over 400 for a battery change and supposedly 3 hrs of labor and my car still isn't driving. complete waste of time and money